Last update: August 5, 2022
Director of Lending Solutions - Fusion Credit Union (dauphin)
Full Time Permanent
Location – Dauphin Branch
The Credit Union
Fusion Credit Union is a full-service financial institution serving over 30,000 members across 18 branches in the Parkland and South Western Manitoba. With assets under administration exceeding $1.1 billion, Fusion has the capacity, the commitment and the unique opportunity to support prosperity and growth in their home communities like no one else can.
Fusion's workforce represents the diversity of our communities. We share a common desire to learn, grow and have fun at work. Health and well-being is understood as an important component of our team’s ability to do their best work, and we have opportunities to grow and advance.
Position Overview:
Reporting to the COO, the Director of Lending Solutions focuses on providing strong leadership and direction to the lending solutions department. The role ensures all loan activities comply with relevant legislation, regulations, policies and procedures. The Director of Lending Solutions is the key contact and knowledge expert for the team. As a leader in the credit union, they are responsible for creating a respectful environment that stimulates, guides and encourages employees to realize their maximum potential and encourages professional development.
The Director of Lending Solutions is responsible for maintaining consistent communication and member experience between lenders and for ensuring that the overall mission, values, and strategic plan of the Credit Union are reflected in all lending activities.
Education & Experience:
Bachelor’s degree and seven to nine years’ experience or an equivalent combination of education and experience.
Compensation:
Fusion offers a competitive total compensation package with excellent employee benefits and variable incentive pay plan.
Fusion welcomes applications from individuals with disabilities. Applicants may request reasonable accommodation related to the materials or activities used throughout the selection process. If you require specific accommodation, please inform a member of the recruitment team at the email address below.
Please submit your resume in confidence to hr@fusioncu.com by August 22. We appreciate all applications; however only those selected for an interview will be contacted.
Location – Dauphin Branch
The Credit Union
Fusion Credit Union is a full-service financial institution serving over 30,000 members across 18 branches in the Parkland and South Western Manitoba. With assets under administration exceeding $1.1 billion, Fusion has the capacity, the commitment and the unique opportunity to support prosperity and growth in their home communities like no one else can.
Fusion's workforce represents the diversity of our communities. We share a common desire to learn, grow and have fun at work. Health and well-being is understood as an important component of our team’s ability to do their best work, and we have opportunities to grow and advance.
Position Overview:
Reporting to the COO, the Director of Lending Solutions focuses on providing strong leadership and direction to the lending solutions department. The role ensures all loan activities comply with relevant legislation, regulations, policies and procedures. The Director of Lending Solutions is the key contact and knowledge expert for the team. As a leader in the credit union, they are responsible for creating a respectful environment that stimulates, guides and encourages employees to realize their maximum potential and encourages professional development.
The Director of Lending Solutions is responsible for maintaining consistent communication and member experience between lenders and for ensuring that the overall mission, values, and strategic plan of the Credit Union are reflected in all lending activities.
Education & Experience:
Bachelor’s degree and seven to nine years’ experience or an equivalent combination of education and experience.
Compensation:
Fusion offers a competitive total compensation package with excellent employee benefits and variable incentive pay plan.
Fusion welcomes applications from individuals with disabilities. Applicants may request reasonable accommodation related to the materials or activities used throughout the selection process. If you require specific accommodation, please inform a member of the recruitment team at the email address below.
Please submit your resume in confidence to hr@fusioncu.com by August 22. We appreciate all applications; however only those selected for an interview will be contacted.
Manager, Operations Support - Prairie Payments Joint Venture (PPJV)
About PPJV:
In response to the rapidly changing payments landscape and the multiyear Payments Canada modernization initiative, the Centrals of Alberta, Manitoba (CUCM) and Saskatchewan formed a joint venture known as PPJV on behalf of all prairie credit unions. PPJV resources are in year two of moving to a payments as a service (PaaS) model with IBM. They are also intent upon streamlining the payments functions between the three Centrals. The goal is to ensure prairie credit unions are competitive in payments and have access to efficient, cost-effective, modernized payments processing infrastructure.
The Position
This position is responsible for all aspect of people management and development of the HelpDesk and Fraud Service Desk staff who function as the primary contacts for products and services offered by Credit Union Payment Services (CUPS)/PPJV and Fraud Management offered by PPJV. The role provides direction and coaching to members of the team, assists in statistical reporting, problem escalations, monthly billing and initiates process improvements.
As the internal and external stakeholder liaison, this position understands the operational needs of fraud, superior customer service through effective communication and problem-solving, as well as the ongoing commitment to a successful resolution of every call.
Key responsibilities also include:
Position Requirements
This position is currently designated as a remote position. Ideally, candidates will be located in one of our current customer areas of Alberta, Saskatchewan or Manitoba.
The Environment
PPJV is a fast paced and focused environment where employees and contractors share the mission to deliver efficient, cost effective, modernized payments processing to prairie credit unions.
Interested candidates are asked to submit a resume and cover letter by August 14, 2022 to hrcucm@cucm.org.
We thank all candidates for their interest; however, only those candidates selected for an interview will be contacted.
In response to the rapidly changing payments landscape and the multiyear Payments Canada modernization initiative, the Centrals of Alberta, Manitoba (CUCM) and Saskatchewan formed a joint venture known as PPJV on behalf of all prairie credit unions. PPJV resources are in year two of moving to a payments as a service (PaaS) model with IBM. They are also intent upon streamlining the payments functions between the three Centrals. The goal is to ensure prairie credit unions are competitive in payments and have access to efficient, cost-effective, modernized payments processing infrastructure.
The Position
This position is responsible for all aspect of people management and development of the HelpDesk and Fraud Service Desk staff who function as the primary contacts for products and services offered by Credit Union Payment Services (CUPS)/PPJV and Fraud Management offered by PPJV. The role provides direction and coaching to members of the team, assists in statistical reporting, problem escalations, monthly billing and initiates process improvements.
As the internal and external stakeholder liaison, this position understands the operational needs of fraud, superior customer service through effective communication and problem-solving, as well as the ongoing commitment to a successful resolution of every call.
Key responsibilities also include:
- Developing and managing the operations, planning, variance reporting and budgets for the service and operations support function (HelpDesk and Fraud Service Desk).
- Assisting in the development of department objectives.
- Producing operational metrics and reports and assisting with monthly billing.
- Troubleshooting and resolving issues escalated from team members.
- Work with Business and Technology support groups when required to identify and resolution
- Assisting in the implementation of projects and initiating process improvements
- Supporting risk management and effective governance by maintaining compliance with policies, procedures, and controls both corporately and within area of responsibility, ensuring they are operating effectively and escalating discrepancies to management.
- Creating and Maintaining Knowledge Base for Payment Types and Process
Position Requirements
- Related University, college, formal certification or a combination of education and two years’ experience.
- Two or more years of experience in a people leadership role.
- Knowledge of Canadian Payment Association (CPA) rules and standards.
- Knowledge of Interac or fraud operations.
- Able to handle varying and large volumes of customer inquiries with speed and a high degree of accuracy.
- Intermediate proficiency in Microsoft Word, Excel, and Outlook, and basic proficiency with PowerPoint.
This position is currently designated as a remote position. Ideally, candidates will be located in one of our current customer areas of Alberta, Saskatchewan or Manitoba.
The Environment
PPJV is a fast paced and focused environment where employees and contractors share the mission to deliver efficient, cost effective, modernized payments processing to prairie credit unions.
Interested candidates are asked to submit a resume and cover letter by August 14, 2022 to hrcucm@cucm.org.
We thank all candidates for their interest; however, only those candidates selected for an interview will be contacted.
treasury services analyst I - credit union central of manitoba
Permanent Full-time
About Credit Union Central of Manitoba
Credit Union Central of Manitoba (CUCM) is the trade association for Manitoba’s credit unions. CUCM provides services in areas of investment management; derivatives to manage interest rate and currency risks; a full range of banking and payment products, including being a leader in the introduction of cheque imaging; product and service research/development; consulting; representation; and advocacy at the business, government, and regulatory levels.
The Position:
Reporting to the Director, Treasury Services, this position provides support to the Treasury Services Department in the management of a $6 billion fixed income investment portfolio. Specific duties will include forecasting credit union system’s daily cash requirement, preparing and verifying various weekly, monthly and quarterly reports, including market surveys and variance reporting.
The Person:
We offer a full benefits package, incentive pay program, and professional development opportunities. CUCM values diversity in the workplace and encourages individuals of all backgrounds to apply.
Interested candidates are asked to submit a resume and cover letter by, Friday, August 19, 2022 to hrcucm@cucm.org
We thank all candidates for their interest; however, only those candidates selected for an interview will be contacted.
About Credit Union Central of Manitoba
Credit Union Central of Manitoba (CUCM) is the trade association for Manitoba’s credit unions. CUCM provides services in areas of investment management; derivatives to manage interest rate and currency risks; a full range of banking and payment products, including being a leader in the introduction of cheque imaging; product and service research/development; consulting; representation; and advocacy at the business, government, and regulatory levels.
The Position:
Reporting to the Director, Treasury Services, this position provides support to the Treasury Services Department in the management of a $6 billion fixed income investment portfolio. Specific duties will include forecasting credit union system’s daily cash requirement, preparing and verifying various weekly, monthly and quarterly reports, including market surveys and variance reporting.
The Person:
- A post-secondary degree or equivalent education
- 1-3 years of related experience
- Enrolment in the CFA program would be an asset
- Excellent working knowledge of Microsoft Excel and proficiency in Microsoft Word and Outlook
- Experience in SQL query writing would be an asset
- Understanding of the theoretical principles and concepts associated with the position
- Highly organized with a strong mathematical aptitude and high degree of accuracy
We offer a full benefits package, incentive pay program, and professional development opportunities. CUCM values diversity in the workplace and encourages individuals of all backgrounds to apply.
Interested candidates are asked to submit a resume and cover letter by, Friday, August 19, 2022 to hrcucm@cucm.org
We thank all candidates for their interest; however, only those candidates selected for an interview will be contacted.
compensation & HRIS Specialist - access credit union
On July 1st, 2022, Access, Noventis and Sunova Credit Unions merged to form Manitoba’s largest Credit Union! As Access grows, so do the employment opportunities! This is a great time to apply and pursue a career with Access.
Flexible Location, Full-Time Permanent
Excellent learning environment with one of Manitoba’s Top Employers
We wouldn’t be a top employer without the team we work with!
We value:
Who are we looking for?
What do we offer?
How do you apply?
We look forward to hearing from you!
Access Credit Union welcomes applications from people with disabilities. Applicants may request reasonable accommodation related to the materials or activities used throughout the selection process.
Flexible Location, Full-Time Permanent
Excellent learning environment with one of Manitoba’s Top Employers
We wouldn’t be a top employer without the team we work with!
We value:
- making a difference in the lives of our members and in our communities
- our employees, empowering them with opportunities to learn, advance and excel in an engaging environment
- our culture of innovation to test and implement new ideas challenging the status quo
Who are we looking for?
- a specialist who can administer payroll, relate reporting, prepare payroll and maintain or implement improvements to the Human Resources Management System (HRMS)
- motivated individuals who can maintain confidentiality, provide general administrative support and advise staff on personnel, benefits and pay issues
- someone who would be willing to work full time hours which would be 37.5 hours a week
- a person with post-secondary degree or diploma in HR or Business Administration or equivalent. Payroll Compliance Practitioner Certification considered an asset
What do we offer?
- a welcoming and friendly team oriented culture
- competitive salary
- paid benefits that can’t compare: bonus program, clothing allowance, matched pension plan, paid extended health and dental care, generous vacation time, paid education and training, preferred loan and savings rates and many more perks
How do you apply?
- log on to our website: www.accesscu.ca
- complete the online application under “Careers”
- include your CV and cover letter
- apply before Wednesday, August 17th, 2022
We look forward to hearing from you!
Access Credit Union welcomes applications from people with disabilities. Applicants may request reasonable accommodation related to the materials or activities used throughout the selection process.
business systems specialist - assiniboine credit union
Full-time permanent – Head office location
The opportunity:
Reporting to the Manager, Business Systems, the Business System Specialist (BSS) role provides technical support for business systems to ensure operations run smoothly with as little down time as possible. This involves providing day-to-day support on software system issues, troubleshooting and resolving issues including escalating to third party internal or external teams for advice/guidance when required. This role also participates in business transformation projects or initiatives by documenting business requirements, evaluating solutions, configuring/testing systems and supporting business system releases/implementations.
What you’ll do each day:
A minimum of three years of job related experience and a related degree or diploma. Equivalent combination of education and experience will be considered. Practical, operational business experience and knowledge in the financial services sector is required. Knowledge and experience with banking systems is an asset.
Additional requirements:
Who we are:
Named as one of Manitoba’s Top Employers since 2016, choosing to work at Assiniboine Credit Union means that you’ll be working for an organization that values diversity and inclusion, supports employees through training programs and long-term career development, and offers a competitive total compensation program.
If doing things differently and doing more is part of who you are, join us on a rewarding journey where your personal aspirations and career goals can align.
Apply for this position via ACU Job Board by August 8, 2022. We thank everyone who applies but only candidates selected for an interview will be contacted. We are committed to workforce diversity and actively recruit people with diverse backgrounds, experiences, and perspectives reflecting the community in which we live and work.
The opportunity:
Reporting to the Manager, Business Systems, the Business System Specialist (BSS) role provides technical support for business systems to ensure operations run smoothly with as little down time as possible. This involves providing day-to-day support on software system issues, troubleshooting and resolving issues including escalating to third party internal or external teams for advice/guidance when required. This role also participates in business transformation projects or initiatives by documenting business requirements, evaluating solutions, configuring/testing systems and supporting business system releases/implementations.
What you’ll do each day:
- Provides Tier 2 incident management support services for Assiniboine Credit Union’s (ACU) core business systems
- Provides User Support Services through develops and maintains all business system support resources, documentation and communications to support employees serving members.
- Leads Project/Initiative Support Services by consulting with business users & other subject-matter-experts (SME) to gather business requirements; determining technical feasibility & impacts to existing processes & business systems
- Demonstrates understanding of ACU’s commitment to values-based banking, respectful workplace & diversity and inclusion.
- Responsible for compliance & risk management, through the execution of internal policies and procedures, maintain ongoing compliance with regulatory, legislative & organization requirements at all times.
- Identifies & leads continuous improvement opportunities in the business through reviews & assessments of current business processes and systems.
- Recommends changes that improve efficiency and/or quality of service; capitalizing on opportunities to achieve synergies & economies of scale.
- Completes regular & special reporting as required
- Develops informational literature & user manuals; assists in the development of training material for technology-based or other business solutions.
A minimum of three years of job related experience and a related degree or diploma. Equivalent combination of education and experience will be considered. Practical, operational business experience and knowledge in the financial services sector is required. Knowledge and experience with banking systems is an asset.
Additional requirements:
- Awareness of ITIL and Service Desk Operations
- Business process re-design or re-engineering
- Knowledge of BABOK techniques
- Software quality control and assurance particularly quality and testing concepts and techniques
- Software Development Life Cycle (SDLC)
Who we are:
Named as one of Manitoba’s Top Employers since 2016, choosing to work at Assiniboine Credit Union means that you’ll be working for an organization that values diversity and inclusion, supports employees through training programs and long-term career development, and offers a competitive total compensation program.
If doing things differently and doing more is part of who you are, join us on a rewarding journey where your personal aspirations and career goals can align.
Apply for this position via ACU Job Board by August 8, 2022. We thank everyone who applies but only candidates selected for an interview will be contacted. We are committed to workforce diversity and actively recruit people with diverse backgrounds, experiences, and perspectives reflecting the community in which we live and work.
system administrator I - assiniboine credit union
Full-time permanent – Head office location
The opportunity:
Reporting to the Manager, Infrastructure, the Systems Administrator I is responsible for the design, implementation, administration, maintenance, and support of the information technology server infrastructure. They provide advice and expertise for infrastructure projects, mentorship for technical support, and provide Tier 2 and 3 technical support.
What you’ll do each day:
Your experience and qualifications:
Who we are:
Named as one of Manitoba’s Top Employers since 2016, choosing to work at Assiniboine Credit Union means that you’ll be working for an organization that values diversity and inclusion, supports employees through training programs and long-term career development, and offers a competitive total compensation program.
If doing things differently and doing more is part of who you are, join us on a rewarding journey where your personal aspirations and career goals can align.
Apply for this position via ACU recruiting portal by August 7, 2022. We thank everyone who applies but only candidates selected for an interview will be contacted.
We are committed to workforce diversity and actively recruit people with diverse backgrounds, experiences, and perspectives reflecting the community in which we live and work.
The opportunity:
Reporting to the Manager, Infrastructure, the Systems Administrator I is responsible for the design, implementation, administration, maintenance, and support of the information technology server infrastructure. They provide advice and expertise for infrastructure projects, mentorship for technical support, and provide Tier 2 and 3 technical support.
What you’ll do each day:
- Ensure all servers are operational, functioning at peak performance, and secure
- Execute daily tasks and procedures to monitor the health of the server environment; take proactive steps to prevent problems from escalating into system outages
- Plan, test and implement hardware and software releases
- Maintain asset information of critical components (hardware and software licensing) and provide asset information to management as required
- Maintain a safe computing environment by recommending, developing, implementing, and maintaining security controls that adhere to company policy and industry best practices
- Monitor system capacities and recommend upgrades and modifications to address capacity issues before impacting service delivery
- Create and maintain documentation as it relates to IT infrastructure configurations
- Develop and maintain procedures for system administration and regular processes
- Design, implement and maintain business continuity and disaster recovery plans for all critical systems within the server environment and participate in regular disaster recovery tests
- Maintain onsite and offsite data storage and ensures the physical security of backups and archives
- Provide training and knowledge to the Technical Support team
- Provide 2nd level escalation support to the Help Desk
- Provide on-call support as needed
Your experience and qualifications:
- Post-secondary degree or diploma in a related field
- 3 to 4 years’ experience, or an equivalent combination of education and experience
- Experience working in a Windows Server environment, including Active Directory, DNS, DHCP, VMware Horizon VDI, VMware Workspace ONE, VMware vSphere, Windows 10 & Windows 11, Microsoft Office Suite including Office 365, Microsoft Exchange, and Exchange Online
- Experience maintaining enterprise backup and recovery procedures
- Practical, operational business experience and knowledge in the financial services sector are required
- Knowledge of network administration and Voice over IP technologies would be considered an asset
Who we are:
Named as one of Manitoba’s Top Employers since 2016, choosing to work at Assiniboine Credit Union means that you’ll be working for an organization that values diversity and inclusion, supports employees through training programs and long-term career development, and offers a competitive total compensation program.
If doing things differently and doing more is part of who you are, join us on a rewarding journey where your personal aspirations and career goals can align.
Apply for this position via ACU recruiting portal by August 7, 2022. We thank everyone who applies but only candidates selected for an interview will be contacted.
We are committed to workforce diversity and actively recruit people with diverse backgrounds, experiences, and perspectives reflecting the community in which we live and work.
facilities coordinator - caisse financial group
Your next job… your new joie de vivre
Manitoba’s oldest financial cooperative is inviting you to become part of its people.
We offer a sense of community, job satisfaction and room for career growth. We’re seeking bilingual candidates who are looking to plug into a respectful, progressive work environment. And don’t panic if your French isn’t perfect, we’ll be there to help you fill in the gaps with training and support.
We’re currently looking for people to fill the following position in Winnipeg (205 Provencher)
with travel required to other branches.
FACILITIES COORDINATOR
(Permanent, Full-time)
More about the position
Under the direction of the Comptroller, you are responsible for the administration, logistical, and hands-on support for the operation and maintenance of the properties of the Caisse. You will provide support for the preparation of the capital budget, the evaluation and recommendation of the service contract bids (such as housekeeping, landscaping, and preventative maintenance), as well as coordinating and supervising the contractual work. This position may also be called upon to do some hands-on maintenance work.
What you bring:
Salary is according to experience/qualifications and is accompanied by a comprehensive benefits package and incentive plan. We proudly provide a welcoming, diverse and caring workplace, work-life balance, career development, health and safety, among other rewards.
Closing Date: August 12, 2022
Please submit your resume with cover letter to:
Human Resources
Caisse Financial Group
400 – 205 Provencher Boulevard
Winnipeg, Manitoba R2H 0G4
emplois@caisse.biz
www.caisse.biz/en/careers
Manitoba’s oldest financial cooperative is inviting you to become part of its people.
We offer a sense of community, job satisfaction and room for career growth. We’re seeking bilingual candidates who are looking to plug into a respectful, progressive work environment. And don’t panic if your French isn’t perfect, we’ll be there to help you fill in the gaps with training and support.
We’re currently looking for people to fill the following position in Winnipeg (205 Provencher)
with travel required to other branches.
FACILITIES COORDINATOR
(Permanent, Full-time)
More about the position
Under the direction of the Comptroller, you are responsible for the administration, logistical, and hands-on support for the operation and maintenance of the properties of the Caisse. You will provide support for the preparation of the capital budget, the evaluation and recommendation of the service contract bids (such as housekeeping, landscaping, and preventative maintenance), as well as coordinating and supervising the contractual work. This position may also be called upon to do some hands-on maintenance work.
What you bring:
- A minimum of 2-3 years related experience is required.
- Experience in trades or working closely with trades would be an asset.
- Knowledge of building mechanical systems would be an asset.
- Understanding of basic facilities management and occupational, health and safety principles.
- Attention to detail and high level of accuracy.
- Ability to work as part of a team environment and independently.
- Good interpersonal skills and management of third parties.
- Analysis and problem solving skills.
- Good organizational and time management skills.
- Good oral and written communication skills.
- Written and verbal French fluency would come in handy but is not required.
- A valid driver’s license and vehicle is required (must drive to different branches).
Salary is according to experience/qualifications and is accompanied by a comprehensive benefits package and incentive plan. We proudly provide a welcoming, diverse and caring workplace, work-life balance, career development, health and safety, among other rewards.
Closing Date: August 12, 2022
Please submit your resume with cover letter to:
Human Resources
Caisse Financial Group
400 – 205 Provencher Boulevard
Winnipeg, Manitoba R2H 0G4
emplois@caisse.biz
www.caisse.biz/en/careers
commerical & Agricultural credit analyst - CAISSE FINANCIAL GROUP (st. Pierre Jolys)
Your next job… your new joie de vivre
Manitoba’s oldest financial cooperative is inviting you to become part of its people.
We offer a sense of community, job satisfaction and room for career growth. We’re seeking bilingual candidates who are looking to plug into a respectful, progressive work environment. And don’t panic if your French isn’t perfect, we’ll be there to help you fill in the gaps with training and support.
We’re currently looking for people to fill the following position in Saint-Pierre-Jolys.
COMMERCIAL & AGRICULTURAL CREDIT ANALYST
(Permanent, Full-time)
More about the position
The Commercial & Agricultural Credit Analyst contributes to the profitable growth and quality of Caisse’s commercial and agricultural credit portfolio in Manitoba’s eastern region by providing lending support to Commercial & Agricultural Account Managers. The successful candidate will assist in the renewal of credit requests, prepares letters and all related file documentation, performs various follow-up procedures, responds to inquiries, completes searches or other tasks as assigned, and is also in charge of various reporting and internal controls.
What you bring:
Salary is according to experience/qualifications and is accompanied by a comprehensive benefits package and incentive plan. We proudly provide a welcoming, diverse and caring workplace, work-life balance, career development, health and safety, among other rewards.
Closing Date: August 5, 2022
Please submit your resume with cover letter to:
Human Resources
Caisse Financial Group
400 – 205 Provencher Boulevard
Winnipeg, Manitoba R2H 0G4
emplois@caisse.biz
www.caisse.biz/en/careers
Manitoba’s oldest financial cooperative is inviting you to become part of its people.
We offer a sense of community, job satisfaction and room for career growth. We’re seeking bilingual candidates who are looking to plug into a respectful, progressive work environment. And don’t panic if your French isn’t perfect, we’ll be there to help you fill in the gaps with training and support.
We’re currently looking for people to fill the following position in Saint-Pierre-Jolys.
COMMERCIAL & AGRICULTURAL CREDIT ANALYST
(Permanent, Full-time)
More about the position
The Commercial & Agricultural Credit Analyst contributes to the profitable growth and quality of Caisse’s commercial and agricultural credit portfolio in Manitoba’s eastern region by providing lending support to Commercial & Agricultural Account Managers. The successful candidate will assist in the renewal of credit requests, prepares letters and all related file documentation, performs various follow-up procedures, responds to inquiries, completes searches or other tasks as assigned, and is also in charge of various reporting and internal controls.
What you bring:
- Financial service experience (with basic credit skills) at a Caisse, Credit Union or bank is an asset
- Good knowledge of financial products and services, legal documents, forms, procedures, monitoring systems
and commercial credit policies - Comprehension of financial statements is an asset
- Ability to conduct preliminary financial analysis for credit applications and assist with preparation
of annual reviews - Demonstrates initiative and strong organizational and communication skills
- Good knowledge of Microsoft Office products
- Written and verbal French fluency would come in handy but is not required
Salary is according to experience/qualifications and is accompanied by a comprehensive benefits package and incentive plan. We proudly provide a welcoming, diverse and caring workplace, work-life balance, career development, health and safety, among other rewards.
Closing Date: August 5, 2022
Please submit your resume with cover letter to:
Human Resources
Caisse Financial Group
400 – 205 Provencher Boulevard
Winnipeg, Manitoba R2H 0G4
emplois@caisse.biz
www.caisse.biz/en/careers
ag/commerical lender - fusion credit union (dauphin)
Full Time Permanent
Location – Dauphin Branch
Fusion Credit Union
The preferred location for this role is Dauphin however consideration will be given to candidates that are willing to travel to Dauphin as necessary for member service requirements.
The Credit Union
Fusion Credit Union is a full-service financial institution serving over 30,000 members across 18 branches in the Parkland and South Western Manitoba. With assets under administration exceeding $1.1 billion, Fusion has the capacity, the commitment and the unique opportunity to support prosperity and growth in their home communities like no one else can.
Position Overview:
The Ag/Commercial Lender promotes and sells commercial and agricultural lending services to current and potential members. The Ag/Commercial Lender is responsible to administer and control an assigned portion of the loans portfolio and ensure all loan activities comply with legislation, regulations, policies and procedures. This is a full-time position, working 75 hours biweekly. This position will have a spilt portfolio of Commercial and Agriculture loans with a greater emphasis on Agriculture.
Key Accountabilities:
Education & Experience:
Compensation:
Compensation for this position will be $62,667 - $85,137 per annum. Fusion offers an excellent employee benefits and variable incentive pay plan.
For a complete job description, please contact email address below. We appreciate all applications; however only those selected for an interview will be contacted.
Please submit your resume in confidence to:
Human Resources
hr@fusioncu.com
Location – Dauphin Branch
Fusion Credit Union
The preferred location for this role is Dauphin however consideration will be given to candidates that are willing to travel to Dauphin as necessary for member service requirements.
The Credit Union
Fusion Credit Union is a full-service financial institution serving over 30,000 members across 18 branches in the Parkland and South Western Manitoba. With assets under administration exceeding $1.1 billion, Fusion has the capacity, the commitment and the unique opportunity to support prosperity and growth in their home communities like no one else can.
Position Overview:
The Ag/Commercial Lender promotes and sells commercial and agricultural lending services to current and potential members. The Ag/Commercial Lender is responsible to administer and control an assigned portion of the loans portfolio and ensure all loan activities comply with legislation, regulations, policies and procedures. This is a full-time position, working 75 hours biweekly. This position will have a spilt portfolio of Commercial and Agriculture loans with a greater emphasis on Agriculture.
Key Accountabilities:
- Delivery of lending services to members
- Loans administration and control
- Sales, Marketing and Promotion
- Professional Team
Education & Experience:
- One year of post-secondary education in a related field.
- Four to six years’ job related experience or an equivalent combination of education and experience.
Compensation:
Compensation for this position will be $62,667 - $85,137 per annum. Fusion offers an excellent employee benefits and variable incentive pay plan.
For a complete job description, please contact email address below. We appreciate all applications; however only those selected for an interview will be contacted.
Please submit your resume in confidence to:
Human Resources
hr@fusioncu.com
wealth advisor - assiniboine credit union
Full-time permanent – Head office location
The opportunity:
Reporting to the Director, Wealth Management, the Wealth Advisor contributes positively to the bottom line of Assiniboine Financial Group (AFG) by playing a key role in providing financial advice and building relationships among our current and new AFG Credential Asset Management members. This position will be proactive in cross-selling new business to our current members, will be required to create an annual business plan to build the business, and will provide financial strategic planning and investment recommendations.
What you’ll do each day:
Who we are:
Named as one of Manitoba’s Top Employers since 2016, choosing to work at Assiniboine Credit Union means that you’ll be working for an organization that values diversity and inclusion, supports employees through training programs and long-term career development, and offers a competitive total compensation program. If doing things differently and doing more is part of who you are, join us on a rewarding journey where your personal aspirations and career goals can align.
Apply for this position via ACU recruiting portal by August 14, 2022. We thank everyone who applies but only candidates selected for an interview will be contacted.
We are committed to workforce diversity and actively recruit people with diverse backgrounds, experiences, and perspectives reflecting the community in which we live and work.
The opportunity:
Reporting to the Director, Wealth Management, the Wealth Advisor contributes positively to the bottom line of Assiniboine Financial Group (AFG) by playing a key role in providing financial advice and building relationships among our current and new AFG Credential Asset Management members. This position will be proactive in cross-selling new business to our current members, will be required to create an annual business plan to build the business, and will provide financial strategic planning and investment recommendations.
What you’ll do each day:
- Develop and provide detailed financial solutions for members including, but not limited to retirement, education, asset allocation and risk management
- Engage in proactive advice and business development activities, including follow-up and professional contact with prospects; maintain close working partnerships with other areas of the credit union and make referrals to the applicable partners of the credit union
- Build new business from referrals from existing members, external centers of influence, internal ACU relationships and others within the AFG team
- Accountable for reaching advice, revenue and referral targets annually
- Demonstrates understanding and leads by example of ACU’s commitment to values-based banking, respectful workplace and diversity and inclusion.
- The competencies for the position would typically be acquired through the achievement of a Business Degree, plus three years of direct job related experience. An equivalent combination of education and experience will also be considered.
- Registration as a Mutual Fund representative and Completion of Investment Funds in Canada or Canadian Securities Course (“CSC”) is required
- Thorough knowledge of cross-selling technique
- Proactive relationship building skills and through outbound contact with members and prospects
- Maintain current knowledge of all regulatory changes, procedures, compliance and legislation
- CFP or PFP designation would be an asset
Who we are:
Named as one of Manitoba’s Top Employers since 2016, choosing to work at Assiniboine Credit Union means that you’ll be working for an organization that values diversity and inclusion, supports employees through training programs and long-term career development, and offers a competitive total compensation program. If doing things differently and doing more is part of who you are, join us on a rewarding journey where your personal aspirations and career goals can align.
Apply for this position via ACU recruiting portal by August 14, 2022. We thank everyone who applies but only candidates selected for an interview will be contacted.
We are committed to workforce diversity and actively recruit people with diverse backgrounds, experiences, and perspectives reflecting the community in which we live and work.
service delivery advisor - assiniboine credit union
Full-time permanent – Head office location
The opportunity:
In the Service Delivery Advisor role, you will provide high-quality member service by addressing member concerns, identifying financial needs, and recommending financial solutions through a variety of communication channels.
What you’ll do each day:
Your experience and qualifications:
Who we are:
Named as one of Manitoba’s Top Employers since 2016, choosing to work at Assiniboine Credit Union means that you’ll be working for an organization that values diversity and inclusion, supports employees through training programs and long-term career development, and offers a competitive total compensation program.
If doing things differently and doing more is part of who you are, join us on a rewarding journey where your personal aspirations and career goals can align.
Apply for this position via ACU recruiting portal by August 7, 2022. We thank everyone who applies but only candidates selected for an interview will be contacted.
We are committed to workforce diversity and actively recruit people with diverse backgrounds, experiences, and perspectives reflecting the community in which we live and work.
The opportunity:
In the Service Delivery Advisor role, you will provide high-quality member service by addressing member concerns, identifying financial needs, and recommending financial solutions through a variety of communication channels.
What you’ll do each day:
- Respond to member questions and offer financial solutions within the full range of products and services
- Resolve member complaints when possible, referring more complex problems to the appropriate person or department
- Execute sales, services and marketing initiatives through inbound and outbound communication channels
- Explain terms and conditions of the products or services chosen by the member
- Ensure minimal wait and response times, in line with team standards
- Maintain confidentiality when dealing with member information
Your experience and qualifications:
- Grade 12 diploma
- 1 to 3 years of experience in customer service
- Must be available to work evenings and Saturdays (37.5 hours per week)
- Strong English oral and written communication skills
- Excellent customer service and problem-solving skills
- Experience with Microsoft office tools (Word, Excel, and Outlook) and above average typing skills
- Experience in a call centre environment would be an asset
Who we are:
Named as one of Manitoba’s Top Employers since 2016, choosing to work at Assiniboine Credit Union means that you’ll be working for an organization that values diversity and inclusion, supports employees through training programs and long-term career development, and offers a competitive total compensation program.
If doing things differently and doing more is part of who you are, join us on a rewarding journey where your personal aspirations and career goals can align.
Apply for this position via ACU recruiting portal by August 7, 2022. We thank everyone who applies but only candidates selected for an interview will be contacted.
We are committed to workforce diversity and actively recruit people with diverse backgrounds, experiences, and perspectives reflecting the community in which we live and work.
financial administrator (Term) - access credit union
Description:
Financial Administrator
Full-Time 12 Month Term
Excellent learning environment with one of Manitoba’s Top Employers
We wouldn’t be a top employer without the team we work with!
We value:
Essential Qualifications
We look forward to hearing from you!
Posting Closes: August 18, 2022
Access Credit Union welcomes applications from people with disabilities. Applicants may request reasonable accommodation related to the materials or activities used throughout the selection process.
Financial Administrator
Full-Time 12 Month Term
Excellent learning environment with one of Manitoba’s Top Employers
We wouldn’t be a top employer without the team we work with!
We value:
- making a difference in the lives of our members and in our communities
- our employees, empowering them with opportunities to learn, advance and excel in an engaging environment
- our culture of innovation to test and implement new ideas challenging the status quo
- The Financial Administrator provides comprehensive administrative support to the Finance department, ensuring the integrity of the accounting function as required by Access Credit Union. This position is responsible to review and oversee the daily and monthly work output of the team as assigned, participate in projects as applicable, and involvement in the preparation of period end financial statements and related reporting
- Perform basic level accounting support through the processing, development and reconciliation of various financial entries, statements and schedules.
- Balance and monitor general ledger and internal accounts as necessary.
- Accurately process and balance all transactions, reports and documentation efficiently and accurately ensuring deadlines are met.
- Interacting with and supplying information to members, potential members, employees, and other departments as required.
- Works to achieve a high level of prompt, efficient and friendly service for management and employees.
- Ensure compliance with financial internal controls and procedures.
- Actively participate in staff meetings, sharing information and ideas to build organizational achievement and success.
- Provide input into the development and support of the achievement of organization and department goals.
- Maintain open communication and cooperation with other staff to ensure a friendly and efficient work environment.
- Maintain thorough knowledge of and adhere to credit union policies and procedures on risk management, confidentiality, security and fraud prevention.
Essential Qualifications
- Post-secondary degree or diploma in business, finance, audit, accounting or related field, or an equivalent combination of education and work experience considered an asset
- Strong interpersonal and communication skills, both verbal and written
- Attention to detail with high degree of accuracy
- Ability to work in fast-paced environment and perform well under pressure
- Strong analytical and problem solving skills
- Ability to prioritize using sound judgment to make timely and effective decisions
- Strong knowledge of Access Credit Union’s products and services
- Ability to follow standardized regulations
- Proficient computer skills
- a welcoming and friendly team oriented culture
- competitive salary
- paid benefits that can’t compare: bonus program, clothing allowance, matched pension plan, paid extended health and dental care, generous vacation time, paid education and training, preferred loan and savings rates and many more perks
We look forward to hearing from you!
Posting Closes: August 18, 2022
Access Credit Union welcomes applications from people with disabilities. Applicants may request reasonable accommodation related to the materials or activities used throughout the selection process.
financial services officer - access credit union
Pembina Branch, Full-Time
Excellent learning environment with one of Manitoba’s Top Employers
We wouldn’t be a top employer without the team we work with!
We value:
Who are we looking for?
What do we offer?
How do you apply?
Posting Closes: August 12, 2022
We look forward to hearing from you!
Access Credit Union welcomes applications from people with disabilities. Applicants may request reasonable accommodation related to the materials or activities used throughout the selection process.
Excellent learning environment with one of Manitoba’s Top Employers
We wouldn’t be a top employer without the team we work with!
We value:
- making a difference in the lives of our members and in our communities
- our employees, empowering them with opportunities to learn, advance and thrive in an engaging environment
- our culture of innovation to test and implement new ideas challenging the status quo
Who are we looking for?
- someone who will identify member needs and sell a full range of credit union products and services, including loans and mortgages, deposit and investment products, accounts, lines of credit, credit cards, etc.
- someone who pro-actively works to retain and expand existing member relationships, while pursuing new sources of business.
- someone who has proven ability to build and maintain member relationships that add value and contribute positively to the credit union’s profitability
- a highly motivated individual with post-secondary education in related field such as Business Administration would be considered an asset
- a strong communicator that thrives in a collaborative team-based environment
- an attentive, detail-oriented person who excels in delivering excellent service
What do we offer?
- a welcoming and friendly team oriented culture
- competitive salary
- paid benefits that can’t compare: bonus program, clothing allowance, matched pension plan, paid extended health and dental care, generous vacation time, paid education and training, preferred loan and savings rates and many more perks
How do you apply?
- log on to our website: www.accesscu.ca
- complete the online application under “Careers”
- include your resume and cover letter
Posting Closes: August 12, 2022
We look forward to hearing from you!
Access Credit Union welcomes applications from people with disabilities. Applicants may request reasonable accommodation related to the materials or activities used throughout the selection process.
financial services representative - carpathia credit union
The Financial Services Representative reports directly to the Director, Member Experience and will be responsible for marketing a full range of products and services, including lending and investment products. The incumbent will develop relationships with members, matching appropriate services to their needs, and will promote sales and growth in key target areas. This individual may be required to work at any one of our five locations.
Essential Duties
Position Requirements
Those interested in applying for this position are asked to email a resume and cover letter to Human Resources hr@carpathia.ca.
We thank all candidates for their interest; however only those considered for an interview will be contacted.
Essential Duties
- Responsible for loan, deposit, and investment growth, and recognizing cross-selling opportunities.
- Responsible for the delivery of value-added member service as per Carpathia’s Service Standards.
- Analyze member needs and assist members to utilize the product or service which best meets those needs by outlining benefits and alternatives and advising on the best match.
- Provide professional, expert service and advice through the promotion and sale of deposit and lending products and services.
- Credit application adjudication and approval within prescribed limits.
- Monitor book of business for signs of stress and take proactive action on delinquency management.
Position Requirements
- Understanding and adherence to the Privacy Act, Anti-Money Laundering, and Terrorist Financing Act, the Credit Unions and Caisses Populaires Act and Credit Union Loan Policies
- Solid understanding of issues in the financial services sector, including, but not limited to, credit union governance, legislative requirements and responsibilities and risk management
- Grade 12 diploma with a minimum of 1-year financial institution lending experience.
- Experience with eroWORKS DNA banking system considered an asset.
Those interested in applying for this position are asked to email a resume and cover letter to Human Resources hr@carpathia.ca.
We thank all candidates for their interest; however only those considered for an interview will be contacted.
senior member service representative - belgian alliance credit union
Full Time - Permanent
Come work where you can make a difference…
The Opportunity
For over 75 years, the Belgian-Alliance Credit Union (BACU) has taken great pride in delivering quality financial services to over 5,000 member owners. With three branches in Winnipeg and open to all, BACU is a dynamic and flexible financial institution that is poised for continued growth.
We’re currently looking for a full-time Senior Member Service Representative to join our team and provide frontline leadership and support. While not a supervision type role, BACU’s Senior Member Service Representative will act as a mentor by providing guidance and support to the MSRs. While it is our practice to have staff primarily work out of one location, all personnel are required to be able to work out of any of our Winnipeg branches.
Specific Responsibilities:
Position Experience and Qualifications:
Full-time employees must be available to work Monday – Wednesday 8:45 am – 5:00 pm, and Thursday – Friday 8:45am – 5:30 pm
Belgian-Alliance Credit Union Ltd. offers a comprehensive benefits package complete with a variable compensation program.
Why not contact us to see why your goals may be in line with ours?
Applicants are invited to submit their resume in confidence to careers@bacumail.ca, by Friday, August 12, 2022.
We appreciate the interest of all applicants, however only those under consideration will be contacted.
Come work where you can make a difference…
The Opportunity
For over 75 years, the Belgian-Alliance Credit Union (BACU) has taken great pride in delivering quality financial services to over 5,000 member owners. With three branches in Winnipeg and open to all, BACU is a dynamic and flexible financial institution that is poised for continued growth.
We’re currently looking for a full-time Senior Member Service Representative to join our team and provide frontline leadership and support. While not a supervision type role, BACU’s Senior Member Service Representative will act as a mentor by providing guidance and support to the MSRs. While it is our practice to have staff primarily work out of one location, all personnel are required to be able to work out of any of our Winnipeg branches.
Specific Responsibilities:
- Assist frontline staff and membership with complex issues as they arise
- Assisting our Financial Service Officers with non-complex tasks
- Advise BACU members and prospective members on BACU accounts, registered products, various commercial accounts, and estate needs
- In a continual effort to streamline all processes at BACU, the individual is to provide guidance, input, and their opinions to enhance existing policies and procedures
- Administer Registered Products (administration, transfers, partial redemptions, locked in funds with appropriate jurisdiction, unlocking, Wyth compliance)
- Knowledgeable and confident in opening and closing member consumer and member commercial account
- Back up to the frontline staff in providing over the counter deposit services, such as accepting deposits, opening & closing member accounts/commercial accounts, cash management
- Assistance to the operations of the branch including administrative, compliance and regulatory requirements
- Provide prompt and professional responses to member inquiries
Position Experience and Qualifications:
- You thrive in an environment where you can both provide support to your peers, while also jumping in with both feet to support the branch and membership
- You are a self-starter with strong communication skills and 2 – 3 years’ experience as an MSR II (or equivalent) in a financial institution or 7 years as a Member Service Representative
- You are an individual that is detail oriented, and have a professional and friendly attitude that works well with the BACU team
- You hold a grade 12 diploma and demonstrate an interest in upgrading your knowledge with financial institution specific courses
- Previous credit union and/or RFS Banking Software experience would be considered
- Proficiency in a Windows and Microsoft Office (Outlook, Word, Excel) based environment along with a comfort in learning and using multiple software programs, are key to success in this position
- For the right applicant, BACU would create a training and development program to aid in career development and long-term continual growth (Investment specialist training (incl. Mutual Funds), financial planning designation or accreditation)
- Candidate must be bondable and strive to constantly achieve excellent customer service in promoting BACU products and services
Full-time employees must be available to work Monday – Wednesday 8:45 am – 5:00 pm, and Thursday – Friday 8:45am – 5:30 pm
Belgian-Alliance Credit Union Ltd. offers a comprehensive benefits package complete with a variable compensation program.
Why not contact us to see why your goals may be in line with ours?
Applicants are invited to submit their resume in confidence to careers@bacumail.ca, by Friday, August 12, 2022.
We appreciate the interest of all applicants, however only those under consideration will be contacted.
member service representative (part-time term) - access credit union
On July 1st, 2022, Access, Noventis and Sunova Credit Unions merged to form Manitoba’s largest Credit Union! As Access grows, so do the employment opportunities! This is a great time to apply and pursue a career with Access.
Morden Branch, Permanent Part- Time (Term Position)
Excellent learning environment with one of Manitoba’s Top Employers
We wouldn’t be a top employer without the team we work with!
We value:
Who are we looking for?
What do we offer?
How do you apply?
We look forward to hearing from you!
Access Credit Union welcomes applications from people with disabilities. Applicants may request reasonable accommodation related to the materials or activities used throughout the selection process.
Morden Branch, Permanent Part- Time (Term Position)
Excellent learning environment with one of Manitoba’s Top Employers
We wouldn’t be a top employer without the team we work with!
We value:
- making a difference in the lives of our members and in our communities
- our employees, empowering them with opportunities to learn, advance and excel in an engaging environment
- our culture of innovation to test and implement new ideas challenging the status quo
Who are we looking for?
- a Member Service Representative to process over the counter financial services for members in an efficient and professional manner
- highly motivated individuals who will build relationships and promote our products and services to existing and new members of the credit union
- attentive, detail-oriented people who can deliver excellent service
- someone who would like to work a minimum of 18.75 hours per week with the potential to work up to 37.5 hours
- Business Administration or other post-secondary education would be considered an asset
- A requirement of accepting this position is to complete a Training Plan which consists of a number of web-based, in-person and self-study courses and exams to provide the tools to help you be successful in this position.
What do we offer?
- a welcoming and friendly team oriented culture
- competitive salary
- paid benefits that can’t compare: bonus program, clothing allowance, matched pension plan, paid extended health and dental care, generous vacation time, paid education and training, preferred loan and savings rates and many more perks
How do you apply?
- log on to our website: www.accesscu.ca
- complete the online application under “Careers”
- include your CV and cover letter
- apply before Friday, August 12th, 2022
We look forward to hearing from you!
Access Credit Union welcomes applications from people with disabilities. Applicants may request reasonable accommodation related to the materials or activities used throughout the selection process.
member service representative - assiniboine credit union
Full-time permanent – Various locations
Assiniboine Credit Union – Winnipeg, MB
The opportunity:
The Member Service Representative is a full-time position (37.5 hours per week). You must be available to work evenings and weekends. You must be willing to work at any of our various branches across Winnipeg. The position offers a competitive compensation plan including health and dental benefits, matched pension, and vacation. The role is an ideal place to start your career in financial services, with opportunity for development and growth into a variety of roles at ACU based on your unique skills and aspirations.
What you’ll do each day:
Your experience and qualifications:
To apply for this position, you must have a grade 12 diploma plus 2 to 3 years’ experience working in a similar job.
To do this job, you should have:
WHO WE ARE?
As a Certified B Corporation® and one of Manitoba’s Top Employers (2022), the culture of Assiniboine Credit Union is supportive of the individual while focused on the greater community. You’ll be motivated by shared values and encouraged to always think about how, through financial sustainability, we can do more for our members, our employees and our community.
Choosing to work at Assiniboine Credit Union means that you’ll be working for an organization that…
If doing things differently and doing more is part of who you are, join us on a rewarding journey where your personal aspirations and career goals can align.
If you are interested in applying for this position, please submit your application by Friday, August 5, 2022. We thank everyone who applies but only candidates selected for an interview will be contacted.
We are committed to workforce diversity and actively recruit people with diverse backgrounds, experiences, and perspectives reflecting the community in which we live and work. Applicants may request reasonable accommodation related to the materials and activities used throughout the selection process.
Assiniboine Credit Union – Winnipeg, MB
The opportunity:
The Member Service Representative is a full-time position (37.5 hours per week). You must be available to work evenings and weekends. You must be willing to work at any of our various branches across Winnipeg. The position offers a competitive compensation plan including health and dental benefits, matched pension, and vacation. The role is an ideal place to start your career in financial services, with opportunity for development and growth into a variety of roles at ACU based on your unique skills and aspirations.
What you’ll do each day:
- Provides a high level of service by attending to members in a courteous and professional manner, ensuring all advice and service delivery standards are met and exceeded at all times.
- Promotes, educates, and assists members with their digital banking needs.
- Provides transactional service to members including deposit, withdrawals, bill payments, cheque cashing, etc.
- Resolves member complaints with an aim for first contact resolution and referring complex issues when needed.
- Demonstrates understanding of ACU’s commitment to values-based banking, respectful workplace, and Diversity, equity and inclusion.
Your experience and qualifications:
To apply for this position, you must have a grade 12 diploma plus 2 to 3 years’ experience working in a similar job.
To do this job, you should have:
- Experience handling cash- including counting and balancing activities
- Excellent customer service and problem-solving skills so you can help members with their problems and concerns
- Strong communication skills and the ability to build good relationships with other people
- Strong attention to details with the ability to act and learn from getting feedback
- Experience with computer programs such as Microsoft Suites (Word, Excel, Outlook) and others
- The ability to communicate fluently in English- both speaking and writing
WHO WE ARE?
As a Certified B Corporation® and one of Manitoba’s Top Employers (2022), the culture of Assiniboine Credit Union is supportive of the individual while focused on the greater community. You’ll be motivated by shared values and encouraged to always think about how, through financial sustainability, we can do more for our members, our employees and our community.
Choosing to work at Assiniboine Credit Union means that you’ll be working for an organization that…
- puts people, planet and prosperity first,
- values diversity and inclusion,
- is focused on social and environmental responsibility,
- supports employees through training programs and long-term career development,
- offers a competitive total compensation program which includes bonuses, a matched pension program, and health and dental benefits.
If doing things differently and doing more is part of who you are, join us on a rewarding journey where your personal aspirations and career goals can align.
If you are interested in applying for this position, please submit your application by Friday, August 5, 2022. We thank everyone who applies but only candidates selected for an interview will be contacted.
We are committed to workforce diversity and actively recruit people with diverse backgrounds, experiences, and perspectives reflecting the community in which we live and work. Applicants may request reasonable accommodation related to the materials and activities used throughout the selection process.
member service representative - carpathia credit union
Member Service Representative – Both Full Time and Casual Positions available
Carpathia Credit Union is a member-owned financial institution with almost $650 million in assets, over 60 employees, and 5 branches in Winnipeg. We have been in business for 80 years. That is more than enough experience to know that happy employees make for happy members!
As a Member Service Representative (MSR), you play an important role in identifying and meeting member needs by delivering excellent service, giving advice, and building relationships.
A day in the life:
Your experience and qualifications:
· Minimum grade 12 diploma
· Strong customer sales and service skills
· Outgoing personality with strong interpersonal and relationship building skills
· Ability to multitask and stay organized in a fast-paced environment
· Strong oral and written communication skills
· Proficient with computer applications, programs
Those interested in applying for this position are asked to email a resume and cover letter to Human Resources hr@carpathia.ca.
We thank all candidates for their interest; however only those considered for an interview will be contacted.
Carpathia Credit Union is a member-owned financial institution with almost $650 million in assets, over 60 employees, and 5 branches in Winnipeg. We have been in business for 80 years. That is more than enough experience to know that happy employees make for happy members!
As a Member Service Representative (MSR), you play an important role in identifying and meeting member needs by delivering excellent service, giving advice, and building relationships.
A day in the life:
- Provide a broad range of face-to-face services to members including (but not limited to) processing deposits, withdrawals, loan and utility payments, money orders, cheque cashing;
- Build relationships with existing and new members, seeking opportunities that are the best fit for the individual needs of each member;
- Identify opportunities to meet member needs beyond their original request, and refer those members to other specialists within the credit union as needed; and
- Contribute to overall business development through excellent service, product knowledge and quality referrals.
- Hour of work will be between Monday to Saturday during branch hours and you may be assigned to work at any of our five branches.
Your experience and qualifications:
· Minimum grade 12 diploma
· Strong customer sales and service skills
· Outgoing personality with strong interpersonal and relationship building skills
· Ability to multitask and stay organized in a fast-paced environment
· Strong oral and written communication skills
· Proficient with computer applications, programs
Those interested in applying for this position are asked to email a resume and cover letter to Human Resources hr@carpathia.ca.
We thank all candidates for their interest; however only those considered for an interview will be contacted.
teller - steinbach credit union
Posting Number: TELLE002418
Closing Date: August 8, 2022
Reporting To: Manager, Teller Services
Location: Winnipeg or Steinbach Branches
Hours of Work: Full-time and part-time permanent positions; availability for a variety of shifts, including Saturdays, is required
If you’re the type of person who asks thoughtful questions, loves to help others, and seeks new challenges, then this is a great opportunity for you to join our deposit sales team in our Winnipeg or Steinbach branches. We are one of Manitoba’s largest credit unions, and we’re looking for someone with the passion and skills to go above and beyond for each of our members.
What's your role at SCU?
As one of the first points of contact with members, you are the face of SCU. This makes your role essential to our success. Knowing this, your goal is to provide advice to each member on their journey of saving and spending wisely. To do that, you will:
- Help members manage their day-to-day banking: Efficiently and accurately provide a variety of banking services, including accepting deposits, cashing cheques, calculating foreign exchange, processing loan payments, and completing money orders.
- Build and strengthen member relationships: Ask thoughtful questions in order to recommend products and services that will best meet the member’s financial needs.
- Refer members to other specialists: Determine which specialists can best help members take the next step on their financial journey, such as member services, insurance, investments, or lending.
- Grow your skills and knowledge: Learn more about a variety of role-related areas, including financial services, technology, fraud prevention, and member service.
How will you be rewarded?
At SCU, not only are we motivated to help our members, but we also believe in supporting and developing our employees. You will receive a comprehensive benefits package, including:
- Competitive annual salary based on your skills and experience
- Employee bonus program and employer-matched pension plan
- Regular training and coaching to help you develop your skills to advance your career at SCU
- Comprehensive benefits package including extended medical, dental, and vision benefits, health spending account, clothing allowance, plus employee banking benefits
We are also proud to give back to our community in a variety of ways, and each member of our team is given the opportunity to participate in these events.
What do we need from you?
We are dedicated to offering our members capable and qualified guidance. Here are the experiences and abilities we’re looking for when hiring a new member of our team:
- A detail and results-oriented mindset, with the ability to problem solve while working quickly, efficiently, and with a high degree of accuracy.
- Excellent communication and interpersonal skills, along with proficiency in technology and numeracy.
- A grade 12 diploma, plus 1–3 years of sales, cash, and customer service-related experience. A business degree or post-secondary education is considered an asset.
- Credit union experience & bilingualism are both assets.
Does this sound like the ideal role for you? Tell us about yourself by submitting a resume and cover letter. Visit our website.
Closing Date: August 8, 2022
We are committed to employing a diverse workforce and encourage all qualified individuals to apply. We thank all candidates for their interest; however, only those selected for an interview will be contacted.
Accessibility and inclusivity
We believe our employees should represent the diversity of our members and the communities in which we live and serve. If you require an accommodation for the recruitment or interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we’ll work with you to meet your needs.