Last update: November 25, 2022
Director, Centralized Administrative Processing - cambrian credit union
As a locally based financial institution, Cambrian Credit Union is known for delivering value and innovative new ways of banking to our members. Everything we do at Cambrian is guided by our five simple values: Integrity and Honesty; Member Focused; Competitive; Community Involvement; and Innovative Spirit.
We are seeking a Director, Centralized Administrative Processing (CAP) who will play an integral role to Cambrian through the strategic leadership of our newly formed Centralized Administrative Processing department. The Centralized Administrative Processing department is a centralized team of administrative processing operations, designed to streamline end-to-end member service, regardless of how our members choose to interact with us.
In the role of Director, Centralized Administrative Processing, you will:
Your experience:
Cambrian offers a diverse work environment where teamwork and creative thinking are valued. In addition, we offer continuing professional development and a competitive total compensation package including:
How to apply:
Please submit your application online (https://www.cambrian.mb.ca/careers) no later than Wednesday, November 30, 2022. Your resume and cover letter must clearly illustrate how you meet these qualifications.
We are seeking a Director, Centralized Administrative Processing (CAP) who will play an integral role to Cambrian through the strategic leadership of our newly formed Centralized Administrative Processing department. The Centralized Administrative Processing department is a centralized team of administrative processing operations, designed to streamline end-to-end member service, regardless of how our members choose to interact with us.
In the role of Director, Centralized Administrative Processing, you will:
- Oversee the strategic realization of the Centralized Administrative Processing department vision through our people. Specifically, creating and maintaining a unified, connected centralized administrative processing department; continuous improvement, documentation & digitalization or processes; a focus on streamlined efficiency.
- Responsible for the leadership, skill development & coaching and performance management of the Centralized Administrative Processing department, through direct leadership and through the leadership team.
- Create and support learning agility, enabling employees to broaden skill sets and adapt to ongoing change in an environment of continuous evolution and unpredictable circumstances.
- Create and maintain a diverse environment that fosters good morale, teamwork, and encourages service excellence and continuous improvement. Specifically fostering the team’s ability to work collaboratively towards our strategic goals, with increasing accountability for identifying and implementing solutions.
- Lead key initiatives in the modernization of credit union payments in Canada; Cambrian’s lead for the Prairie Payments Joint Venture (PPJV). Working closely with the Centralized Administrative Processing leaders to onboard various payments work streams and operationalize and optimize new systems once in place.
- Oversee the development/refinement of procedures and guidelines for Centralized Administrative Processing. Ensure they are documented, current, communicated and applied in a timely manner to ensure consistency.
- Develop and maintain strong working relationships with stakeholders across the organization, leveraging consistent communication to support change adoption and optimize internal and external member experience.
- Maintain current and relevant knowledge of emerging issues, trends and regulatory changes in the financial services sector.
Your experience:
- Post secondary degree, diploma or certificate in Business, Administration, Management, or equivalent area of study.
- Minimum five years of experience in financial industry, preferably in a credit union.
- Minimum five years leadership experience with 2 years in a strategic capacity.
- General understanding of the Canada's payment clearing and settlement infrastructure, including associated systems, by-laws, rules, and standards.
- Proficiency in financial administration functions, such as Registered Product or credit granting considered an asset.
- Experience and/or certification in LEAN methodologies and/or change management and/or project management considered an asset.
- Innovative and critical thinker who analyzes information and uses logic to address issues, problems and challenges.
- Superior interpersonal skills, leadership and influential capabilities; highly developed relationship management skills to effectively manage relationships both internally and externally
- Ability to work well in a diverse environment with multiple and often changing priorities
Cambrian offers a diverse work environment where teamwork and creative thinking are valued. In addition, we offer continuing professional development and a competitive total compensation package including:
- Extended health and dental benefit options, up to 80% employer paid premiums dependent on which coverage level chosen
- Defined Contribution Pension Plan – matched at 6%
- Short Term Disability, Life Insurance, Long Term Disability, AD&D insurance and EAP
- Paid sick days, paid Absent days (personal emergencies)
- Customized training, career development planning and structured onboarding
- Staff Banking Benefits - Employee interest rates on Credit Union personal loans, lines of credit, mortgages and credit cards
- Annual performance appraisals and merit increase reviews
How to apply:
Please submit your application online (https://www.cambrian.mb.ca/careers) no later than Wednesday, November 30, 2022. Your resume and cover letter must clearly illustrate how you meet these qualifications.
branch manager - assiniboine credit union
Full-time permanent – St. James Branch
ROLE OVERVIEW
Reporting to the Director, Advice and Service Delivery, the Branch Manager provides overall leadership and direction, and maintains compliance and internal control for the branch. The Branch Manager is the advice leader who coaches, mentors and develops a team in all areas with emphasis on relationship banking. The Branch Manager will work closely with other branch leaders and the operations team to ensure the credit unions goals and objectives are met and that members receive seamless, quality advice and service.
If you are interested in a Branch Manager position but not specifically at St. James branch, we still encourage you to apply to this job posting. If there is another Branch Manager vacancy as a result of this recruitment, we would consider candidates who applied to this position first prior to starting a new recruitment.
KEY ACCOUNTABILITIES
QUALIFICATIONS
Education and Experience
This position requires the completion of a post-secondary program in a related field, accompanied by 6 to 10 years of job related experience, (or an equivalent combination of both education and experience). Over three years’ experience in successfully leading a team within a financial institution is required. PFP or CFP designation is required or a commitment to obtain within a predetermined timeframe.
This role requires proven experience in the following areas:
Who we are:
As a Certified B Corporation® and one of Manitoba’s Top Employers (2022), the culture of Assiniboine Credit Union is supportive of the individual while focused on the greater community. You’ll be motivated by shared values and encouraged to always think about how, through financial sustainability, we can do more for our members, our employees and our community.
Choosing to work at Assiniboine Credit Union means that you’ll be working for an organization that…
If you are interested in applying for this position, please submit your resume and cover letter by Friday, November 25, 2022. We thank everyone who applies but only candidates selected for an interview will be contacted.
We are committed to workforce diversity and actively recruit people with diverse backgrounds, experiences, and perspectives reflecting the community in which we live and work. Applicants may request reasonable accommodation related to the materials and activities used throughout the selection process.
ROLE OVERVIEW
Reporting to the Director, Advice and Service Delivery, the Branch Manager provides overall leadership and direction, and maintains compliance and internal control for the branch. The Branch Manager is the advice leader who coaches, mentors and develops a team in all areas with emphasis on relationship banking. The Branch Manager will work closely with other branch leaders and the operations team to ensure the credit unions goals and objectives are met and that members receive seamless, quality advice and service.
If you are interested in a Branch Manager position but not specifically at St. James branch, we still encourage you to apply to this job posting. If there is another Branch Manager vacancy as a result of this recruitment, we would consider candidates who applied to this position first prior to starting a new recruitment.
KEY ACCOUNTABILITIES
- Responsible and accountable for building an advice culture, focused on relationship banking.
- Translate the credit union’s annual business goals and objectives into effective strategies and performance targets for the branch and employees.
- Responsible and accountable to train, coach, assign appropriate limits and empower employees relative to their experience and level of competency.
- Develop and lead a network of enthusiastic and accountable employees who support advice and service delivery excellence through effective, consistent and constructive coaching and communication to all employees.
- Responsible for creating a respectful environment that stimulates, guides and encourages employees to realize their maximum potential and encourages professional development.
- Resolve complex problems and member complaints to ensure the needs of members, employees and the credit union are met.
- Understands, respects, and supports ACU’s commitment to values-based banking
- Provide regular communication about ACU’s vision, values and strategic objectives to employees in a way that builds understanding and commitment.
- Leads branch annual operating budget activities.
- Responsible and accountable for ensuring internal controls are adhered to, reporting is timely and accurate and internal audit processes are followed while maintaining a balance between effective risk management and efficient, quality service.
- Accountable for maintaining current and relevant knowledge of industry trends, competitor products and strategies.
QUALIFICATIONS
Education and Experience
This position requires the completion of a post-secondary program in a related field, accompanied by 6 to 10 years of job related experience, (or an equivalent combination of both education and experience). Over three years’ experience in successfully leading a team within a financial institution is required. PFP or CFP designation is required or a commitment to obtain within a predetermined timeframe.
This role requires proven experience in the following areas:
- Relationship banking
- Leadership and management
- Strong credit skills
- Risk management
- Financial planning
- Credit Union products services, philosophies and principles
- Credit Union legislation, regulations, policies and procedures
Who we are:
As a Certified B Corporation® and one of Manitoba’s Top Employers (2022), the culture of Assiniboine Credit Union is supportive of the individual while focused on the greater community. You’ll be motivated by shared values and encouraged to always think about how, through financial sustainability, we can do more for our members, our employees and our community.
Choosing to work at Assiniboine Credit Union means that you’ll be working for an organization that…
- puts people, planet and prosperity first,
- values diversity and inclusion,
- is focused on social and environmental responsibility,
- supports employees through training programs and long-term career development,
- offers a competitive total compensation program which includes bonuses, a matched pension program, and health and dental benefits.
If you are interested in applying for this position, please submit your resume and cover letter by Friday, November 25, 2022. We thank everyone who applies but only candidates selected for an interview will be contacted.
We are committed to workforce diversity and actively recruit people with diverse backgrounds, experiences, and perspectives reflecting the community in which we live and work. Applicants may request reasonable accommodation related to the materials and activities used throughout the selection process.
branch manager - fusion credit union (brandon & oak lake)
Full Time Permanent
Location – Brandon & Oak Lake, Manitoba
Fusion Credit Union
The Credit Union:
Fusion Credit Union is a full-service financial institution serving over 30,000 members across 18 branches in the Parkland and South Western Manitoba. With assets under administration exceeding $1.1 billion, Fusion has the capacity, the commitment and the unique opportunity to support prosperity and growth in their home communities like no one else can.
The position:
The Branch Manager oversees delivery of a full range of services to members and prospective members. They are accountable for all day-to-day operations of the branch and they ensure that all established policies and procedures are followed. They ensure that all members are promptly and professionally served and that branch operations are driven by a member-focused model of service. The Branch Manager is responsible for ensuring that the overall mission, values, and strategic plan of the Credit Union are reflected in all branch activities.
Key Responsibility Areas:
Education & Experience:
Compensation:
Fusion offers a competitive total compensation package with excellent benefits and a variable incentive pay program.
For a complete job description, please contact email address below. We appreciate all applications; however only those selected for an interview will be contacted.
Please email your resume and cover letter in confidence by Sunday, November 27, 2022 to:
Human Resources
hr@fusioncu.com
Location – Brandon & Oak Lake, Manitoba
Fusion Credit Union
The Credit Union:
Fusion Credit Union is a full-service financial institution serving over 30,000 members across 18 branches in the Parkland and South Western Manitoba. With assets under administration exceeding $1.1 billion, Fusion has the capacity, the commitment and the unique opportunity to support prosperity and growth in their home communities like no one else can.
The position:
The Branch Manager oversees delivery of a full range of services to members and prospective members. They are accountable for all day-to-day operations of the branch and they ensure that all established policies and procedures are followed. They ensure that all members are promptly and professionally served and that branch operations are driven by a member-focused model of service. The Branch Manager is responsible for ensuring that the overall mission, values, and strategic plan of the Credit Union are reflected in all branch activities.
Key Responsibility Areas:
- Member Service Management
- Branch Operations
- Delivery of Lending Service to Members
- Sales, Marketing and Promotion
- Employee Leadership
- Professional Team
Education & Experience:
- Two years of formal education or equivalent; a two year program (management focus)
- Four to six years’ experience
Compensation:
Fusion offers a competitive total compensation package with excellent benefits and a variable incentive pay program.
For a complete job description, please contact email address below. We appreciate all applications; however only those selected for an interview will be contacted.
Please email your resume and cover letter in confidence by Sunday, November 27, 2022 to:
Human Resources
hr@fusioncu.com
commercial account manager - caisse financial group
Your next job… your new joie de vivre
Manitoba’s oldest financial cooperative is inviting you to become part of its people.
We offer a sense of community, job satisfaction and room for career growth. We’re seeking candidates who are looking to plug into a respectful, progressive work environment.
We’re currently looking for people to fill the following position in Winnipeg (Provencher location).
COMMERCIAL ACCOUNT MANAGER – URBAN REGION
(Permanent, Full-time)
More about the position
As a Commercial Account Manager, you forge and maintain lasting relationships with current and new Caisse business members. You favour customer loyalty, make sure to maintain a dedicated customer base and promote financial services that meet Caisse members’ needs. You play a key role, as you are also tasked with analyzing, approving and documenting commercial loan requests.
What you bring:
Salary is according to experience/qualifications and is accompanied by a comprehensive benefits package and incentive plan. We proudly provide a welcoming, diverse and caring workplace, work-life balance, career development, health and safety, among other rewards.
Closing Date: November 25, 2022
Please submit your resume with cover letter to:
Human Resources
Caisse Financial Group
400 – 205 Provencher Boulevard
Winnipeg, Manitoba R2H 0G4
emplois@caisse.biz
www.caisse.biz/en/careers
Manitoba’s oldest financial cooperative is inviting you to become part of its people.
We offer a sense of community, job satisfaction and room for career growth. We’re seeking candidates who are looking to plug into a respectful, progressive work environment.
We’re currently looking for people to fill the following position in Winnipeg (Provencher location).
COMMERCIAL ACCOUNT MANAGER – URBAN REGION
(Permanent, Full-time)
More about the position
As a Commercial Account Manager, you forge and maintain lasting relationships with current and new Caisse business members. You favour customer loyalty, make sure to maintain a dedicated customer base and promote financial services that meet Caisse members’ needs. You play a key role, as you are also tasked with analyzing, approving and documenting commercial loan requests.
What you bring:
- Minimum 10 years of experience in commercial lending and analysis, or related industry experience, with a good understanding of commercial financial products and services
- Bachelor of Commerce, Business Administration or an equivalent combination of education and experience
- Solid skills and knowledge of credit procedures and controls
- Highly motivated and organized; ability to work independently
- Good judgement, analytical and negotiation skills with ability to make sound credit decisions
- Customer service experience and marketing skills
- Good knowledge of Microsoft Office products
- Written and verbal French will be an asset, but not mandatory
Salary is according to experience/qualifications and is accompanied by a comprehensive benefits package and incentive plan. We proudly provide a welcoming, diverse and caring workplace, work-life balance, career development, health and safety, among other rewards.
Closing Date: November 25, 2022
Please submit your resume with cover letter to:
Human Resources
Caisse Financial Group
400 – 205 Provencher Boulevard
Winnipeg, Manitoba R2H 0G4
emplois@caisse.biz
www.caisse.biz/en/careers
COMMERCIAL & AGRICULTURAL ACCOUNT MANAGER (TERM) - caisse financial group
Your next job… your new joie de vivre
Manitoba’s oldest financial cooperative is inviting you to become part of its people.
We offer a sense of community, job satisfaction and room for career growth. We’re seeking candidates who are looking to plug into a respectful, progressive work environment.
We’re currently looking for people to fill the following position at one of our branches in the eastern region of the Caisse.
COMMERCIAL & AGRICULTURAL ACCOUNT MANAGER
(Full-time approximate 18 - month term with possibility of permanency)
More about the position
As a Commercial & Agricultural Account Manager, you forge and maintain lasting relationships with current and new Caisse business members. You favour customer loyalty, make sure to maintain a dedicated customer base and promote financial services that meet Caisse members’ needs. You play a key role, as you are also tasked with analyzing, approving and documenting commercial loan requests.
What you bring:
Salary is according to experience/qualifications. We proudly provide a welcoming, diverse and caring workplace, work-life balance, career development, health and safety, among other rewards.
Closing Date: November 25, 2022
Please submit your resume with cover letter to:
Human Resources
Caisse Financial Group
400 – 205 Provencher Boulevard
Winnipeg, Manitoba R2H 0G4
emplois@caisse.biz
www.caisse.biz/en/careers
Manitoba’s oldest financial cooperative is inviting you to become part of its people.
We offer a sense of community, job satisfaction and room for career growth. We’re seeking candidates who are looking to plug into a respectful, progressive work environment.
We’re currently looking for people to fill the following position at one of our branches in the eastern region of the Caisse.
COMMERCIAL & AGRICULTURAL ACCOUNT MANAGER
(Full-time approximate 18 - month term with possibility of permanency)
More about the position
As a Commercial & Agricultural Account Manager, you forge and maintain lasting relationships with current and new Caisse business members. You favour customer loyalty, make sure to maintain a dedicated customer base and promote financial services that meet Caisse members’ needs. You play a key role, as you are also tasked with analyzing, approving and documenting commercial loan requests.
What you bring:
- Minimum 5 years of experience in commercial and/or agricultural lending and analysis, or related industry experience, with a good understanding of commercial and/or agricultural financial products and services
- Bachelor of Commerce, Business Administration or Agricultural Degree or an equivalent combination of education and experience
- Solid skills and knowledge of credit procedures and controls
- Highly motivated and organized; ability to work independently
- Good judgment, analytical and negotiation skills with ability to make sound credit decisions
- Customer service experience and marketing skills
- Good knowledge of Microsoft Office products
- Written and verbal French fluency would come in handy but is not required
Salary is according to experience/qualifications. We proudly provide a welcoming, diverse and caring workplace, work-life balance, career development, health and safety, among other rewards.
Closing Date: November 25, 2022
Please submit your resume with cover letter to:
Human Resources
Caisse Financial Group
400 – 205 Provencher Boulevard
Winnipeg, Manitoba R2H 0G4
emplois@caisse.biz
www.caisse.biz/en/careers
financial solutions manager - assiniboine credit union
Full-time permanent – Head office location
Assiniboine Credit Union – Winnipeg, MB
ROLE OVERVIEW
Reporting to the Director, Collection Solutions, the Financial Solutions Manager is responsible for the management and administration of a complex commercial high risk loan portfolio including the competent management of that portfolio. Emphasis is placed on developing relationships with commercial members with the goal of returning their status to active members in good standing, or to initiate and/or recommend a financial restructuring resolution to protect the assets of ACU.
KEY ACCOUNTABILITIES
Education and experience
The competencies for the position would typically be acquired through the achievement of a post-secondary degree in business or finance and six to eight years of job related experience or an equivalent combination of both education and experience. With extensive experience in Commercial Lending and Commercial Credit Risk and Collection management specifically solutions oriented collection practices.
Knowledge, Skill, Ability (KSA) Profile
This role requires demonstrated success in all of ACU’s core competency areas including:
Who we are?
As a Certified B Corporation® and one of Manitoba’s Top Employers (2022), the culture of Assiniboine Credit Union is supportive of the individual while focused on the greater community. You’ll be motivated by shared values and encouraged to always think about how, through financial sustainability, we can do more for our members, our employees and our community.
Choosing to work at Assiniboine Credit Union means that you’ll be working for an organization that…
If doing things differently and doing more is part of who you are, join us on a rewarding journey where your personal aspirations and career goals can align.
This posting will remain open until filled. We thank everyone who applies but only candidates selected for an interview will be contacted. We are committed to workforce diversity and actively recruit people with diverse backgrounds, experiences, and perspectives reflecting the community in which we live and work.
Assiniboine Credit Union – Winnipeg, MB
ROLE OVERVIEW
Reporting to the Director, Collection Solutions, the Financial Solutions Manager is responsible for the management and administration of a complex commercial high risk loan portfolio including the competent management of that portfolio. Emphasis is placed on developing relationships with commercial members with the goal of returning their status to active members in good standing, or to initiate and/or recommend a financial restructuring resolution to protect the assets of ACU.
KEY ACCOUNTABILITIES
- Maintain and monitor the watch list report and create action plans for commercial member accounts designated as high risk
- Work collaboratively and proactively with delinquent members for successful collection of special loans, and building and retaining relationships
- Work and maintain excellent working relationships with external partners pertinent to recovery and collections
- Work collaboratively with internal partners to ensure early identification of watch list accounts and recommend appropriate early stage intervention activities
- Complete loan applications, and provide financial restructuring solutions, renewals, loan payment extensions, alterations and/or substitutions of security for member files held within the special loans portfolio
- Identify areas of potential loss or liability and initiate action to minimize loan
- Monitor and review delinquency and other risk management reports and trends
- Provide coaching and mentoring to commercial advice and service delivery staff
- Work with the Credit Solutions Team in order to solve collection matters relating to commercial defaulted files ranging from routine to complex
- Maintain knowledge of our commercial lending services, products and procedures
- Identify new sources of potential business and referring to the appropriate specialist
- Adhere to all ACU policies and procedures, ensuring appropriate internal control procedures are followed and report on all required procedures
- Understand, respect, and support ACU’s commitment to values-based banking, respectful workplace and diversity and inclusion
- Keep informed of, understand and act in accordance with all ACU governing and management policies and operating procedures
Education and experience
The competencies for the position would typically be acquired through the achievement of a post-secondary degree in business or finance and six to eight years of job related experience or an equivalent combination of both education and experience. With extensive experience in Commercial Lending and Commercial Credit Risk and Collection management specifically solutions oriented collection practices.
Knowledge, Skill, Ability (KSA) Profile
This role requires demonstrated success in all of ACU’s core competency areas including:
- Leading Self
- Member Service
- Delivering Results
- Communication
- Change
- Teamwork
- Problem Solving & Decision Making
- Organizational Acumen
- is knowledgeable in current and emerging regulation and compliance
- is effective in diffusing escalated situations and difficult negotiations
- is knowledgeable in broader financial services operations and ACU’s philosophies, principles, legislation, regulations, policies and procedures
- demonstrates a personal and professional connection with ACU’s Money doing more purpose and understands values based banking and triple bottom line accountability
Who we are?
As a Certified B Corporation® and one of Manitoba’s Top Employers (2022), the culture of Assiniboine Credit Union is supportive of the individual while focused on the greater community. You’ll be motivated by shared values and encouraged to always think about how, through financial sustainability, we can do more for our members, our employees and our community.
Choosing to work at Assiniboine Credit Union means that you’ll be working for an organization that…
- puts people, planet and prosperity first,
- values diversity and inclusion,
- is focused on social and environmental responsibility,
- supports employees through training programs and long-term career development,
- offers a competitive total compensation program which includes bonuses, a matched pension program, and health and dental benefits.
If doing things differently and doing more is part of who you are, join us on a rewarding journey where your personal aspirations and career goals can align.
This posting will remain open until filled. We thank everyone who applies but only candidates selected for an interview will be contacted. We are committed to workforce diversity and actively recruit people with diverse backgrounds, experiences, and perspectives reflecting the community in which we live and work.
member service supervisor (term) - caisse financial group (notre dame de lourdes)
Your next job… your new joie de vivre
Manitoba’s oldest financial cooperative is inviting you to become part of its people.
We offer a sense of community, job satisfaction and room for career growth. We’re seeking bilingual candidates who are looking to plug into a respectful, progressive work environment. And don’t panic if your French isn’t perfect, we’ll be there to help you fill in the gaps with training and support.
We’re currently looking for people to fill the following position in Notre Dame de Lourdes.
MEMBER SERVICE SUPERVISOR
(5 month term, Full-time)
More about the position
You’ll be at the center of the daily hum of activities at the branch, providing support in all areas of member service. You will supervise Member Service Representatives, effectively overseeing the daily operational activities at your branch. You’ll also ensure that all related activities are completed in accordance with FINTRAC and Caisse’s policies and procedures.
What you bring:
Salary is according to experience/qualifications. We proudly provide a welcoming, diverse and caring workplace, work-life balance, career development, health and safety, among other rewards.
Closing Date: December 16, 2022
Please submit your resume with cover letter to:
Human Resources
Caisse Financial Group
400 – 205 Provencher Boulevard
Winnipeg, Manitoba R2H 0G4
emplois@caisse.biz
www.caisse.biz/en/careers
Manitoba’s oldest financial cooperative is inviting you to become part of its people.
We offer a sense of community, job satisfaction and room for career growth. We’re seeking bilingual candidates who are looking to plug into a respectful, progressive work environment. And don’t panic if your French isn’t perfect, we’ll be there to help you fill in the gaps with training and support.
We’re currently looking for people to fill the following position in Notre Dame de Lourdes.
MEMBER SERVICE SUPERVISOR
(5 month term, Full-time)
More about the position
You’ll be at the center of the daily hum of activities at the branch, providing support in all areas of member service. You will supervise Member Service Representatives, effectively overseeing the daily operational activities at your branch. You’ll also ensure that all related activities are completed in accordance with FINTRAC and Caisse’s policies and procedures.
What you bring:
- Front-line service experience from a Caisse, Credit Union or bank
- Leadership and staff management skills
- A desire and ability to build excellent relationships with staff and members
- Knowledge of account opening procedures
- Strong working knowledge of financial products and services offered by Caisse such as RRSP,
RRIF, RESP, GIC, and TFSA - Good knowledge of Microsoft Office products
- Proficiency in French is required, both written and verbal (intermediary is fine)
Salary is according to experience/qualifications. We proudly provide a welcoming, diverse and caring workplace, work-life balance, career development, health and safety, among other rewards.
Closing Date: December 16, 2022
Please submit your resume with cover letter to:
Human Resources
Caisse Financial Group
400 – 205 Provencher Boulevard
Winnipeg, Manitoba R2H 0G4
emplois@caisse.biz
www.caisse.biz/en/careers
communications specialist - writer - cambrian credit union
As a locally based financial institution, Cambrian Credit Union is known for delivering value and innovative new ways of banking to our members. Everything we do at Cambrian is guided by our five simple values: Integrity and Honesty; Member Focused; Competitive; Community Involvement; and Innovative Spirit.
We are seeking a professional, innovative, and engaging Communications Specialist - Writer to join our team. Reporting to the Director, Communications & Community Engagement and working in close collaboration with a variety of internal stakeholders, the Communications Specialist - Writer will be responsible for the content development for various internal and external communication channels, including our financial literacy blog and social media platforms.
In the role of Digital Content Creator, you will:
Your experience:
Cambrian offers a diverse work environment where teamwork and creative thinking are valued. In addition, we offer continuing professional development and a competitive total compensation package including:
How to apply:
Please submit your application to https://www.cambrian.mb.ca/careers by December 2, 2022. Your resume and cover letter must clearly illustrate how you meet these qualifications. Please include a sample of your work, or a link to a portfolio of your work.
We are seeking a professional, innovative, and engaging Communications Specialist - Writer to join our team. Reporting to the Director, Communications & Community Engagement and working in close collaboration with a variety of internal stakeholders, the Communications Specialist - Writer will be responsible for the content development for various internal and external communication channels, including our financial literacy blog and social media platforms.
In the role of Digital Content Creator, you will:
- Work closely with the Communications & Community Engagement team and internal stakeholders to define and promote the Cambrian brand in our community
- Develop and manage content for various digital and print executions, including Cambrian’s Financial Literacy Blog, intranet, annual reports, and other resources/initiatives
- Support the Director, Communications & Community Engagement, with drafting or review of corporate communications materials
- Build and maintain Cambrian’s social media calendar and asset library
- Track, analyze, and regularly report on key performance metrics across Cambrian’s social media channels
- Research and adopt emerging best practices in social media
Your experience:
- Undergraduate degree or diploma in journalism, communications, public relations, or a related field
- Minimum three years of experience in communications and/or marketing
- Exceptional writing and editing skills
- Strong organizational skills with the ability to prioritize and multitask projects, perform under pressure, and meet deadlines
- Professional, collaborative approach, positive attitude, and a willingness to learn and work with various teams
- Expertise in various new media platforms
- In-depth knowledge of SEO/SEM keyword research
- Photography and video/video-editing skills considered an asset
- Financial literacy or Financial Industry experience considered an asset
Cambrian offers a diverse work environment where teamwork and creative thinking are valued. In addition, we offer continuing professional development and a competitive total compensation package including:
- Extended health and dental benefit options, up to 80% employer paid premiums dependent on which coverage level chosen
- Defined Contribution Pension Plan – matched at 6%
- Short Term Disability, Life Insurance, Long Term Disability, AD&D insurance and EAP
- Paid sick days, paid Absent days (personal emergencies)
- Customized training, career development planning and structured onboarding
- Staff Banking Benefits - Employee interest rates on Credit Union personal loans, lines of credit, mortgages and credit cards
- Annual performance appraisals and merit increase reviews
How to apply:
Please submit your application to https://www.cambrian.mb.ca/careers by December 2, 2022. Your resume and cover letter must clearly illustrate how you meet these qualifications. Please include a sample of your work, or a link to a portfolio of your work.
financial services representative - carpathia credit union
The Financial Services Representative reports directly to the Director, Member Experience and will be responsible for marketing a full range of products and services, including lending and investment products. The incumbent will develop relationships with members, matching appropriate services to their needs, and will promote sales and growth in key target areas. This individual may be required to work at any one of our five locations.
Essential Duties
Position Requirements
Those interested in applying for this position are asked to email a resume and cover letter to Human Resources hr@carpathia.ca.
We thank all candidates for their interest; however only those considered for an interview will be contacted.
Essential Duties
- Responsible for loan, deposit, and investment growth, and recognizing cross-selling opportunities.
- Responsible for the delivery of value-added member service as per Carpathia’s Service Standards.
- Analyze member needs and assist members to utilize the product or service which best meets those needs by outlining benefits and alternatives and advising on the best match.
- Provide professional, expert service and advice through the promotion and sale of deposit and lending products and services.
- Credit application adjudication and approval within prescribed limits.
- Monitor book of business for signs of stress and take proactive action on delinquency management.
Position Requirements
- Understanding and adherence to the Privacy Act, Anti-Money Laundering, and Terrorist Financing Act, the Credit Unions and Caisses Populaires Act and Credit Union Loan Policies
- Solid understanding of issues in the financial services sector, including, but not limited to, credit union governance, legislative requirements and responsibilities and risk management
- Grade 12 diploma with a minimum of 1-year financial institution lending experience.
- Experience with eroWORKS DNA banking system considered an asset.
Those interested in applying for this position are asked to email a resume and cover letter to Human Resources hr@carpathia.ca.
We thank all candidates for their interest; however only those considered for an interview will be contacted.
member service representative - access credit union
Description:
Member Service Representative
Permanent Full-Time, Donald Branch
Excellent learning environment with one of Manitoba’s Top Employers
We wouldn’t be a top employer without the team we work with!
We value:
Who are we looking for?
What do we offer?
How do you apply?
We look forward to hearing from you!
Access Credit Union welcomes applications from people with disabilities. Applicants may request reasonable accommodation related to the materials or activities used throughout the selection process.
Member Service Representative
Permanent Full-Time, Donald Branch
Excellent learning environment with one of Manitoba’s Top Employers
We wouldn’t be a top employer without the team we work with!
We value:
- making a difference in the lives of our members and in our communities
- our employees, empowering them with opportunities to learn, advance and excel in an engaging environment
- our culture of innovation to test and implement new ideas challenging the status quo
Who are we looking for?
- a Member Service Representative to process over the counter financial services for members in an efficient and professional manner
- highly motivated individuals who will build relationships and promote our products and services to existing and new members of the credit union
- attentive, detail-oriented people who can deliver excellent service
- strong communicators that thrive in a collaborative team-based environment
- those with a minimum of 1-year previous experience in customer/member service role
- a post-secondary degree or diploma in Business Administration or equivalent is considered an asset.
- a requirement of accepting this position is to complete a Training Plan which consists of a number of web-based, in-person and self-study courses and exams to provide the tools to help you be successful in this position.
What do we offer?
- a welcoming and friendly team oriented culture
- competitive salary
- paid benefits that can’t compare: bonus program, clothing allowance, matched pension plan, paid extended health and dental care, generous vacation time, paid education and training, preferred loan and savings rates and many more perks
How do you apply?
- log on to our website: www.accesscu.ca
- complete the online application under "Careers"
- include your resume and cover letter
- apply before Thursday December 8th, 2022
We look forward to hearing from you!
Access Credit Union welcomes applications from people with disabilities. Applicants may request reasonable accommodation related to the materials or activities used throughout the selection process.
member service representative - belgian-alliance credit union
Full Time ‐ Permanent
Come work where you can make a difference…
The Opportunity
For over 75 years, the Belgian‐Alliance Credit Union (BACU) has taken great pride in delivering
quality financial services to over 5,000 member owners. With three branches in Winnipeg and
open to all, BACU is a dynamic and flexible financial institution that is poised for continued
growth.
We’re currently looking for a full‐time Member Service Representative (MSR) to join our team.
This is a full‐time position working 37.5 hours per week. While it is our practice to have staff
primarily work out of one location, all personnel are required to be able to work out of any of
our Winnipeg branches.
Basic Functions
Under general supervision, performs a variety of member service transactions within our clearly
defined policies and procedures. Duties include providing over the counter deposit services such
as accepting deposits, cashing cheques, opening & closing accounts, as well as delivering prompt
and professional responses to our member inquiries. The ideal candidate must be bondable and
strive to constantly achieve excellent customer service.
The Person
Must be a self‐starter with strong communication skills. You are an individual that is detail
oriented, friendly, works extremely well with others and has completed Grade 12. Knowledge of
investments, cash management, or previous credit union or financial institution experience are
considered definite assets.
Belgian‐Alliance Credit Union Ltd. is a Monday to Friday financial institution and provides
competitive wages, a bonus program, and strong career advancement potential. Why not
contact us to see why your goals may be in line with ours.
Applicants are invited to submit their resume in confidence to careers@bacumail.ca, by Friday,
December 2, 2022.
We appreciate the interest of all applicants, however only those under consideration will be
contacted.
Come work where you can make a difference…
The Opportunity
For over 75 years, the Belgian‐Alliance Credit Union (BACU) has taken great pride in delivering
quality financial services to over 5,000 member owners. With three branches in Winnipeg and
open to all, BACU is a dynamic and flexible financial institution that is poised for continued
growth.
We’re currently looking for a full‐time Member Service Representative (MSR) to join our team.
This is a full‐time position working 37.5 hours per week. While it is our practice to have staff
primarily work out of one location, all personnel are required to be able to work out of any of
our Winnipeg branches.
Basic Functions
Under general supervision, performs a variety of member service transactions within our clearly
defined policies and procedures. Duties include providing over the counter deposit services such
as accepting deposits, cashing cheques, opening & closing accounts, as well as delivering prompt
and professional responses to our member inquiries. The ideal candidate must be bondable and
strive to constantly achieve excellent customer service.
The Person
Must be a self‐starter with strong communication skills. You are an individual that is detail
oriented, friendly, works extremely well with others and has completed Grade 12. Knowledge of
investments, cash management, or previous credit union or financial institution experience are
considered definite assets.
Belgian‐Alliance Credit Union Ltd. is a Monday to Friday financial institution and provides
competitive wages, a bonus program, and strong career advancement potential. Why not
contact us to see why your goals may be in line with ours.
Applicants are invited to submit their resume in confidence to careers@bacumail.ca, by Friday,
December 2, 2022.
We appreciate the interest of all applicants, however only those under consideration will be
contacted.
member services representative - assiniboine credit union
MEMBER SERVICES REPRESENTATIVE
Full-time permanent – Various Branches
(Future Considerations)
Assiniboine Credit Union – Winnipeg, MB
The opportunity:
As a Member Service Representative, you will play a key role in delivering a consistent and compelling member experience at ACU, supporting members with their day to day transactions and digital banking, asking questions to uncover their unique needs, answering their inquiries, resolving concerns, and connecting them to the team of experts across ACU.
What you’ll do each day:
Your experience and qualifications:
To apply for this position, you must have a grade 12 diploma plus 2 to 3 years’ experience working in a similar job.
To do this job, you should have:
Who we are:
Named as one of Manitoba’s Top Employers since 2016, choosing to work at Assiniboine Credit Union means that you’ll be working for an organization that values diversity and inclusion, supports employees through training programs and long-term career development, and offers a competitive total compensation program.
If doing things differently and doing more is part of who you are, join us on a rewarding journey where your personal aspirations and career goals can align. If you are interested in applying for this position and get into our pool for future consideration please submit your application via ACU Job Board
We thank everyone who applies but only candidates selected for an interview will be contacted.
Please note this position will be required to float within in any of the branches within our three Winnipeg districts.
We are committed to workforce diversity and actively recruit people with diverse backgrounds, experiences, and perspectives reflecting the community in which we live and work. Applicants may request reasonable accommodation related to the materials and activities used throughout the selection process.
Full-time permanent – Various Branches
(Future Considerations)
Assiniboine Credit Union – Winnipeg, MB
The opportunity:
As a Member Service Representative, you will play a key role in delivering a consistent and compelling member experience at ACU, supporting members with their day to day transactions and digital banking, asking questions to uncover their unique needs, answering their inquiries, resolving concerns, and connecting them to the team of experts across ACU.
What you’ll do each day:
- Provide a high level of service by attending to members in a courteous and professional manner, ensuring all advice and service delivery standards are met and exceeded at all times.
- Promote, educate, and assist members with their digital banking needs.
- Provide transactional service to members including deposit processing, withdrawals, bill payments, cheque cashing,
- Support lobby management, greeting members warmly on arrival.
- Through discovery, identifies members’ goals and needs and connects them to the right Advisor to serve their immediate and future needs in all interactions on the frontline and during lobby management.
- Achieves individual targets and collaborates to support team success, demonstrating service excellence and product knowledge.
- Resolves member complaints with an aim for first contact resolution and referring complex issues when needed.
- Observes and adheres to all credit union policies and procedures on internal control and risk management including security requirements for cash custody & safe guarding, frauds, forgeries and robbery procedures.
Your experience and qualifications:
To apply for this position, you must have a grade 12 diploma plus 2 to 3 years’ experience working in a similar job.
To do this job, you should have:
- Experience handling cash- including counting and balancing activities
- Excellent customer service and problem-solving skills. Strong communication skills and the ability to build good relationships with other people
- Strong attention to details with the ability to act and learn from getting feedback
- The ability to work independently and take on new projects
- The ability to do many different activities at the same time and to stay organized
- Experience with computer programs such as Microsoft Suites (Word, Excel, Outlook) and others
- The ability to communicate fluently in English- both speaking and writing
Who we are:
Named as one of Manitoba’s Top Employers since 2016, choosing to work at Assiniboine Credit Union means that you’ll be working for an organization that values diversity and inclusion, supports employees through training programs and long-term career development, and offers a competitive total compensation program.
If doing things differently and doing more is part of who you are, join us on a rewarding journey where your personal aspirations and career goals can align. If you are interested in applying for this position and get into our pool for future consideration please submit your application via ACU Job Board
We thank everyone who applies but only candidates selected for an interview will be contacted.
Please note this position will be required to float within in any of the branches within our three Winnipeg districts.
We are committed to workforce diversity and actively recruit people with diverse backgrounds, experiences, and perspectives reflecting the community in which we live and work. Applicants may request reasonable accommodation related to the materials and activities used throughout the selection process.
member service representative - carpathia credit union
Member Service Representative – Both Full Time and Casual Positions available
Carpathia Credit Union is a member-owned financial institution with almost $650 million in assets, over 60 employees, and 5 branches in Winnipeg. We have been in business for 80 years. That is more than enough experience to know that happy employees make for happy members!
As a Member Service Representative (MSR), you play an important role in identifying and meeting member needs by delivering excellent service, giving advice, and building relationships.
A day in the life:
Your experience and qualifications:
· Minimum grade 12 diploma
· Strong customer sales and service skills
· Outgoing personality with strong interpersonal and relationship building skills
· Ability to multitask and stay organized in a fast-paced environment
· Strong oral and written communication skills
· Proficient with computer applications, programs
Those interested in applying for this position are asked to email a resume and cover letter to Human Resources hr@carpathia.ca.
We thank all candidates for their interest; however only those considered for an interview will be contacted.
Carpathia Credit Union is a member-owned financial institution with almost $650 million in assets, over 60 employees, and 5 branches in Winnipeg. We have been in business for 80 years. That is more than enough experience to know that happy employees make for happy members!
As a Member Service Representative (MSR), you play an important role in identifying and meeting member needs by delivering excellent service, giving advice, and building relationships.
A day in the life:
- Provide a broad range of face-to-face services to members including (but not limited to) processing deposits, withdrawals, loan and utility payments, money orders, cheque cashing;
- Build relationships with existing and new members, seeking opportunities that are the best fit for the individual needs of each member;
- Identify opportunities to meet member needs beyond their original request, and refer those members to other specialists within the credit union as needed; and
- Contribute to overall business development through excellent service, product knowledge and quality referrals.
- Hour of work will be between Monday to Saturday during branch hours and you may be assigned to work at any of our five branches.
Your experience and qualifications:
· Minimum grade 12 diploma
· Strong customer sales and service skills
· Outgoing personality with strong interpersonal and relationship building skills
· Ability to multitask and stay organized in a fast-paced environment
· Strong oral and written communication skills
· Proficient with computer applications, programs
Those interested in applying for this position are asked to email a resume and cover letter to Human Resources hr@carpathia.ca.
We thank all candidates for their interest; however only those considered for an interview will be contacted.
member service representative (part-time) - niverville credit union (Steinbach)
Part-Time Member Service Representative
Niverville Credit Union
Niverville Credit Union, with branches in Niverville, Landmark and Steinbach serves over 8,500 members throughout Southeastern Manitoba and has approximately $360 million in assets under administration. We have a staff compliment of over 40 employees spread over 3 Branches.
We are currently recruiting for Part-Time Member Service Representative for a minimum of 30 hours a week up to full time hours for our Steinbach location with the expectation of floating to the other branches on business needs. Availability to work on Wednesday evening and Saturdays is required.
OVERVIEW
Reporting to the Supervisor, Member Service, a Part-Time Member Service Representative follows a program of education and skills development to acquire products and services knowledge and member service skills to accurately and efficiently provide transactional service to all members. This position contributes to the overall member service experience that is consistent with Niverville Credit Union’s Vision, Mission and Values. The Member Service Representative responsibilities include answering members’ questions regarding credit union products and services and referring those members requiring additional advice or assistance to other specialists within the credit union.
KEY COMPONTENTS
EDUCATION & EXPERIENCE
The competencies for this position would require a minimum grade twelve diploma, previous banking experience and experience in working with the public is preferred. Sales and Service experience along with basic computer application skills are also required.
What do we offer?
A welcoming and friendly team-oriented culture,
We thank all candidates for their interest; however only those considered for an interview will be contacted. Those interested in applying for this position are asked to submit a resume and cover letter by November 28, 2022.
Vern Klassen
Branch Manager
Niverville Credit Union,
Steinbach Branch
103-150 Penfeld Drive
Steinbach, Manitoba, R5G 1V7
Niverville Credit Union
Niverville Credit Union, with branches in Niverville, Landmark and Steinbach serves over 8,500 members throughout Southeastern Manitoba and has approximately $360 million in assets under administration. We have a staff compliment of over 40 employees spread over 3 Branches.
We are currently recruiting for Part-Time Member Service Representative for a minimum of 30 hours a week up to full time hours for our Steinbach location with the expectation of floating to the other branches on business needs. Availability to work on Wednesday evening and Saturdays is required.
OVERVIEW
Reporting to the Supervisor, Member Service, a Part-Time Member Service Representative follows a program of education and skills development to acquire products and services knowledge and member service skills to accurately and efficiently provide transactional service to all members. This position contributes to the overall member service experience that is consistent with Niverville Credit Union’s Vision, Mission and Values. The Member Service Representative responsibilities include answering members’ questions regarding credit union products and services and referring those members requiring additional advice or assistance to other specialists within the credit union.
KEY COMPONTENTS
- Providing transactional service to members with accuracy, open and closing of memberships and handling cash
- Soliciting new members and contributing to overall business development through service excellence, product knowledge and quality referrals. Contributing to the achievement of branch sales and service targets and marketing plans.
- Maintaining confidentiality when dealing with transactions, ensuring that member information is kept private and secure.
EDUCATION & EXPERIENCE
The competencies for this position would require a minimum grade twelve diploma, previous banking experience and experience in working with the public is preferred. Sales and Service experience along with basic computer application skills are also required.
What do we offer?
A welcoming and friendly team-oriented culture,
- Competitive salary,
- And a comprehensive benefits package.
We thank all candidates for their interest; however only those considered for an interview will be contacted. Those interested in applying for this position are asked to submit a resume and cover letter by November 28, 2022.
Vern Klassen
Branch Manager
Niverville Credit Union,
Steinbach Branch
103-150 Penfeld Drive
Steinbach, Manitoba, R5G 1V7
member service representative (Casual) - access credit union (birds hill)
Job Number:
2022-240
Location:
Birds Hill Branch
Job Type:
Casual
Close Date:
11/22/2022
Professional Areas:
Member Service Representatives
Description:
Member Service Representative
Casual Part-Time, Birds Hill Branch
Excellent learning environment with one of Manitoba’s Top Employers
We wouldn’t be a top employer without the team we work with!
We value:
Who are we looking for?
What do we offer?
We look forward to hearing from you!
Access Credit Union welcomes applications from people with disabilities. Applicants may request reasonable accommodation related to the materials or activities used throughout the selection process.
2022-240
Location:
Birds Hill Branch
Job Type:
Casual
Close Date:
11/22/2022
Professional Areas:
Member Service Representatives
Description:
Member Service Representative
Casual Part-Time, Birds Hill Branch
Excellent learning environment with one of Manitoba’s Top Employers
We wouldn’t be a top employer without the team we work with!
We value:
- making a difference in the lives of our members and in our communities
- our employees, empowering them with opportunities to learn, advance and excel in an engaging environment
- our culture of innovation to test and implement new ideas challenging the status quo
Who are we looking for?
- a Member Service Representative to process over the counter financial services for members in an efficient and professional manner
- highly motivated individuals who will build relationships and promote our products and services to existing and new members of the credit union
- attentive, detail-oriented people who can deliver excellent service
- strong communicators that thrive in a collaborative team-based environment
- someone who has a flexible schedule; the number and frequency of workdays per week is dependent on need and you may also be called to come in on short notice
- those with a minimum of 1-year previous experience in customer/member service role?
- a post-secondary degree or diploma in Business Administration or equivalent is considered an asset.
- a requirement of accepting this position is to complete a Training Plan which consists of a number of web-based, in-person and self-study courses and exams to provide the tools to help you be successful in this position.
What do we offer?
- a welcoming and friendly team oriented culture
- competitive salary
- paid benefits that can’t compare: bonus program, clothing allowance, matched pension plan, paid extended health and dental care, generous vacation time, paid education and training, preferred loan and savings rates and many more perks
- log on to our website: www.accesscu.ca
- complete the online application under "Careers"
- include your resume and cover letter
- apply before Tuesday November 22, 2022
We look forward to hearing from you!
Access Credit Union welcomes applications from people with disabilities. Applicants may request reasonable accommodation related to the materials or activities used throughout the selection process.