Credit Union Central of Manitoba Limited (“CUCM”) is committed to legal and regulatory compliance, including in respect of The Accessibility for Manitobans Act, and its regulations, as amended from time to time (the “AMA”).  The AMA mandates accessibility standards to identify, prevent, and remove barriers for all Manitobans, including those with disabilities.

We meet communication needs by offering to communicate in different ways, such as writing things down, reading things out loud, and taking extra time to explain things.

We accommodate the use of assistive devices, such as wheelchairs and communication or hearing devices.

We welcome support persons and we let the public know in advance if support persons have to pay admission or service fees. Where possible, we do not charge admission or other fees to service people.

We allow service animals in all public areas.

We maintain our accessibility features so they can be used as intended, like ensuring automatic doors are working properly or keeping aisles and entryways clear of clutter.

We let the public know when and why an accessibility feature is temporarily unavailable by putting up on-site signs or posting information online. We include information on how long the feature will be unavailable, and whether there are other ways to access our goods and services.

We welcome and respond promptly to feedback we receive on the accessibility of our goods and services. We document the actions we take to respond to the feedback we receive, and that information is available upon request.

We make our public events accessible, including meetings, hearings and consultations.

Please use the contact form below to:

Request further information about CUCM’s accessibility plans, policies, practices and procedures.

Ask a question, or provide feedback related to the accessibility of our services and information.

Request information, services or resources in a different format or request communication support.