Careers

Assiniboine Credit Union – Winnipeg, MB                                       

Financial Account Manager – Tuxedo Branch

The Opportunity:

Reporting to the Branch Manager, the Financial Account Manager (FAM)’s key role is advice and service delivery. They are primarily the first contact for members and contribute to the building and retaining of member relationships through delivering seamless member service and advice to each member. FAM will build member relationships that add value and contribute positively to the credit union’s profitability by ensuring that the member’s needs are met as well as identifying and referring opportunities to other team members or specialists within the credit union.

What you’ll do each day:

• Proactively develop, nurture, retain and grow member relationships by identifying and ensuring their needs are met and that the relationship contributes positively to the credit union.

• Promote and provide advice on a full range of products and services: new memberships, consumer loans, line of credits, small business loans, mortgages, deposit and investment products, credit cards and estates.

• Explain to all members the terms and conditions of any credit, deposit or investment product being presented and ensuring that they are consistent with the member’s needs and risk tolerance.

• Provide investment advice and/or refer qualified prospects to specialists within the credit union or partner organizations.

• Meet personal business targets, playing a key role in the development of strategies to facilitate goal attainment.
  
  

Your experience and qualifications:

This position requires a self-starter who thrives in working in a team environment with a common goal/purpose.  The competencies of this position are typically required through 3-5 years in a financial institution or an equivalent combination of both education and experience.  

• Demonstrated experience working with mortgage applications. Prior credit adjudication experience required.

• Min. 2-3 years’ experience in providing financial advice on investment, mortgage, and lending products

• Experience knowledge with Canadian Investment products

• Effective communication skills

• Self-starter with ability to independently manages multiple tasks and priorities

• Identifies as a self-leader and a strong team player

• Excellent knowledge of Credit Union products and services, policies and procedures

Who we are:

As a Certified B Corporation® and one of Manitoba’s Top Employers (2024), the culture of Assiniboine Credit Union is supportive of the individual while focused on the greater community. Choosing to work at ACU means that you’ll be working for an organization that…

• puts people, planet and prosperity first,

• values diversity and inclusion,

• is focused on social and environmental responsibility,

• supports employees through training programs and long-term career development,

• offers a competitive total compensation program which includes bonuses, a matched pension program, and health and dental benefits.

If doing things differently and doing more is part of who you are, join us on a rewarding journey where your personal aspirations and career goals can align.

Please submit your application by Thursday, June 19, 2025 at 4pm CST. We thank everyone who applies but only candidates selected for an interview will be contacted.

We are committed to workforce diversity and actively recruit people with diverse backgrounds, experiences, and perspectives reflecting the community in which we live and work.

Assiniboine Credit Union – Winnipeg, MB                                                 

Underwriter (12 Months Contract)

The Opportunity:

Reporting to the Vice President, Commercial Credit Solutions, the Underwriter, Commercial Financing is responsible for credit risk analysis on commercial lending opportunities, completion of department annual reviews, underwriting of new business financing proposals, assisting with ongoing analysis and maintenance of the department’s commercial loan portfolio, and continuous improvement in ACU’s organization knowledge and systems while ensuring compliance with ACU’s policies and quality standards.

What you’ll do each day:

• Analyze borrowers’ credit worthiness through complex, qualitative, and quantitative analysis and present credit submissions and recommendations to credit adjudication for review.

• Analyze ACU’s commercial loan portfolio and work with internal and external stakeholders to support ACU’s strategic plans and goals.

• Identify, make recommendations and support implementation of enhancements to operational and organizational, policies, procedures and practices.

• Interface with various external parties including legal counsel, brokers, and suppliers, centers of influence and counterparty analysts.

• Respond to member information requests as required.

• Maintains current and relevant knowledge of industry trends, accounting and regulatory practices, competitor products and strategies, and loan pricing & market data.

• Acts as an ambassador of ACU by looking for opportunities to promote ACU’s products and services and seek referrals from members and non-members.

• Understands, respects, and supports ACU’s commitment to values-based banking, respectful workplace and diversity and inclusion.

• Keeps informed of, understands and acts in accordance with all ACU governing and management policies and operating procedures.
  
  

Your experience and qualifications:

This position requires post-secondary education, preferably a Bachelor of Commerce or Economics degree or equivalent combination of education and relevant experience.  

Knowledge, Skills & Ability (KSA) Profile

• Commercial credit

• Knowledge of accounting principles, budgeting, and financial management

• Understanding of commercial law

In addition, the Underwriter:

• is able to analyze and interpret financial information in the context of assessing business credit quality, including review of financial statements, bank statements, credit reports and information obtained from other data sources

• has advanced Microsoft office skills

• has excellent communications skills, both written and verbal and is able to communicate effectively with internal and external stakeholders

• is highly organized with strong attention to detail

• is knowledgeable in ACU’s current policies, procedures and the broader regulatory environment

• demonstrates a personal and professional connection with ACU’s Money doing more purpose and understands values based banking and triple bottom line accountability.

Who we are:

As a Certified B Corporation® and one of Manitoba’s Top Employers (2024), the culture of Assiniboine Credit Union is supportive of the individual while focused on the greater community. Choosing to work at ACU means that you’ll be working for an organization that…

• puts people, planet and prosperity first,

• values diversity and inclusion,

• is focused on social and environmental responsibility,

• supports employees through training programs and long-term career development,

• offers a competitive total compensation program which includes bonuses, a matched pension program, and health and dental benefits.

If doing things differently and doing more is part of who you are, join us on a rewarding journey where your personal aspirations and career goals can align.

Please submit your application by Monday, June 16, 2025 at 11:59pm CST. We thank everyone who applies but only candidates selected for an interview will be contacted.

We are committed to workforce diversity and actively recruit people with diverse backgrounds, experiences, and perspectives reflecting the community in which we live and work.

Your next job… your new joie de vivre

Due to a recent merger, Caisse Financial Group is now legally operating as Assiniboine Credit Union in English and Caisse Assiniboine in French. This position will be part of Caisse, a division of Assiniboine Credit Union as we work towards full integration. We appreciate your understanding and look forward to welcoming you to our evolving team. Should you move to the pre-screen and/or interview stage, we will provide additional details.

We offer a sense of community, job satisfaction and room for career growth. We’re seeking bilingual candidates who are looking to plug into a respectful, progressive work environment. And don’t panic if your French isn’t perfect, we’ll be there to help you fill in the gaps with training and support.

We’re currently looking to fill the following position in Lorette.

MEMBER SERVICE REPRESENTATIVE

(Permanent, Full-time)

More about the position

You will be one of our ambassadors of good cheer as you welcome members to the branch and help them with courteous, efficient service at the front counter. We’ll look for you to promote Caisse’s financial products and services as you process member transactions and assist them with their financial needs. You should also bring a professional attitude and a knack for person-to-person communication skills.

What you bring:

• Experience in customer service, including handling cash

• At least basic knowledge of financial products such as RRSP, RRIF, RESP, GIC and TFSA and are willing to learn more so you can answer questions on each of them

• Hands-on, feet-under-the-table experience from a Caisse, Credit Union or bank would be considered an asset

• Good, working knowledge of Microsoft Office

• Proficiency in French is required, both written and verbal (intermediary is fine)

Salary is according to experience/qualifications and is accompanied by a comprehensive benefits package and incentive plan. We proudly provide a welcoming, diverse and caring workplace, work-life balance, career development, health and safety, among other rewards.

Closing Date: June 24, 2025

Please submit your resume with cover letter to:

Human Resources

Caisse Financial Group

400 – 205 Provencher Boulevard

Winnipeg, Manitoba R2H 0G4

emplois@caisse.biz

www.caisse.biz/en/careers

Position Summary

As a locally based financial institution, Cambrian Credit Union is known for working within our community. Everything we do at Cambrian is guided by our five simple values: Integrity and Honesty; Member Focused; Competitive; Community Involvement; Innovative Spirit.

Cambrian Credit Union is seeking a Manager, Commercial Credit Risk to join our Commercial Credit Risk Team.

A member of the Risk Management team, the Manager, Commercial Credit Risk has strong financial acumen and uses it to support both Commercial Banking and Commercial Credit Risk. The Commercial Credit Risk Manager provides support in the overall management of commercial credit risk and administration through the comprehensive analysis of commercial credit, implementation of policies and practices to mitigate risk and ensure compliant commercial lending practices. Additionally, for transactions under a dollar threshold, the Commercial Credit Risk Manager will adjudicate credit applications. Support for Commercial Credit Risk will include various administrative functions to ensure adherence to Cambrian’s audit and compliance standards and will assist with tasks and projects as necessary including participating in the oversight of the commercial credit portfolio.

In the role of Manager, Commercial Credit Risk, you will:

• Supervise and lead the Credit Analyst team, providing ongoing development and performance management, including timely training and skill development, managing and addressing performance issues, completing performance reviews, and ongoing coaching.

• Apply sound credit adjudication knowledge and technical acumen within the risk parameters established by Cambrian Credit Union Executive and Board of Directors, as outlined in Loan Policy Manual and other Board and Audit Committee directives, and within limits established by the Board and Central Credit Committee – while meeting service level agreements.

• Seek ways to improve commercial credit processes through continuous review and development of commercial procedures.

• Provide management with recommendations for revisions to policy and/or procedures as needed or required.

• Assist in monitoring the Commercial portfolio to ensure compliance with loan policy and procedures.

• Provide input as needed in the structuring of new deals and/or workout situations. Be aligned to the business development objectives of the organization within the parameters of an established risk management philosophy and framework.

• Assist with syndication opportunity evaluation and underwriting.

• Accountable for remaining current with commercial credit industry trends, rules, regulations, products and strategies.

• Assist and support the Vice-President, Credit Risk & Syndications as deemed necessary or required.

Your Education & Experience:

• Undergraduate degree in Accounting, Finance, and/or equivalent.

• Minimum five years of commercial credit experience within the Canadian financial services industry.

• Previous leadership experience considered an asset.

• Previous experience in the credit union industry, considered an asset.

• Experience in commercial credit; particularly in the areas of risk analysis, credit structuring and monitoring.

• Proficient in PC applications of Outlook, Word & Excel.

• Innovative thinker, open to new ideas, processes and applications.

• Ability to work well in an environment with multiple and often changing priorities.

Our Environment & Total Compensation

Cambrian offers a work environment where teamwork and creative thinking are valued. In addition, we offer continuing professional development and a competitive total compensation package including:

• A hybrid work environment with the use of advanced technology

• Extended health and dental benefit options, up to 80% employer-paid premiums dependent on which coverage level chosen

• Defined Contribution Pension Plan – matched at 6%

• Short Term Disability, Life Insurance, Long Term Disability, AD&D insurance and EAP

• Paid sick days, Paid emergency Absent days

• Customized training, career development planning, and structured onboarding

• Staff Banking Benefits - Employee interest rates on Credit Union personal loans, lines of credit, mortgages and credit cards

• Annual Performance appraisals and merit increase reviews

How to apply:

Please submit your application online (https://www.cambrian.mb.ca/careers) by June 20, 2025. Your resume and cover letter must clearly illustrate how you meet these qualifications.

Cambrian Credit Union would like to thank all applicants for their interest, however, only those selected for an interview will be contacted.

Note: Cambrian Credit Union is an equal-opportunity employer. We welcome and encourage applications from individuals with diverse backgrounds, abilities, and experiences. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Position Summary

As a locally based financial institution, Cambrian Credit Union is known for working within our community. Everything we do at Cambrian is guided by our five simple values: Integrity and Honesty; Member Focused; Competitive; Community Involvement; Innovative Spirit.

Cambrian Credit Union is seeking a Commercial Relationship Manager I to join our Commercial Sales team.

The Commercial Relationship Manager I (CRM I) is the primary relationship manager for business owners that have standard to moderately complex lending needs. This is a developmental, face to face client relationship management role primarily focused on servicing Commercial members’ requests, with exposure to business development activities as appropriate. This role will partner with Credit Risk for loan structuring and credit-writing support.

The CRM I is a trusted advisor and engages internal partners as required to ensure the delivery of a member-focused experience. Success will be measured by achievement of growth and other income targets, referral targets to internal partners in Retail & Wealth, as well as other key performance indicators.

In the role of Commercial Relationship Manager I, you will:

• Be proactive in the market, focused on new business development and responsible for identifying and analyzing commercial requests within the designated portfolio and making appropriate credit recommendations based on available information and established policies.

• Provide quality advice, deploy business development and member retention activities within the portfolio of accounts. Confidently negotiate and present pricing including fee generation, risk pricing and relationship pricing by keeping informed on industry trends, competitive products, and strategies.

• Be responsible for commercial loan and deposit growth identified in annual goals and implementing Cambrian’s commercial credit risk strategies and practices within Cambrian’s established policies and procedures.

• Be responsible for the regular review of existing credit arrangements, managing risk in the commercial granting process and identifying areas of potential loss or liability. Initiates action to minimize exposure to risk, including establishing appropriate allowances. Responsible for identifying and reporting incidences of non-compliance.

• Provide direction in security requirements and commercial credit related matters.

• Provide assistance and direction to branches regarding Commercial credit applications and referrals.

• Champion digital enablement by becoming an advocate of the Cambrian Commercial Internet Banking and the Cambrian Mobile Application. Promoting regular usage through educating and guiding members on how to utilize Cambrian’s digital channels.

• Identify referral opportunities and promote Cambrian’s products and services that meet member needs.

• Demonstrate leadership commitment through consistent performance, reliability, and willingness to take charge of situations as needed.

• Be active in the community through involvement in volunteerism, committee, or board participation

• Provide assistance and support to the Commercial teams and Vice-President, Business Services as required.

Your Education & Experience:

• Commercial lending experience or previous banking experience in a relationship management role.

• Post-secondary education in commerce, finance, economics, accounting, marketing, or business administration considered an asset.

• Demonstrated success business development, especially with respect to the acquisition of new clients, including prospecting.

• Outstanding interpersonal and negotiation skills; Proven track record in reading and interpreting financial statements, and intermediate or higher excel skills.

• Previous experience or interest in Commercial Real Estate and/or credit structuring considered an asset.

• Strong organizational skills, ability to manage multiple tasks while meeting time sensitive deadlines.

• Demonstrated commitment to the Community through involvement in volunteerism, committee, or board participation.

• Innovative thinker, open to new ideas, processes, and applications.

• Ability to work well in an environment with multiple and often changing priorities.

Our Environment & Total Compensation

Cambrian offers a work environment where teamwork and creative thinking are valued. In addition, we offer continuing professional development and a competitive total compensation package including:

• A hybrid work environment with the use of advanced technology

• Extended health and dental benefit options, up to 80% employer-paid premiums dependent on which coverage level chosen

• Defined Contribution Pension Plan – matched at 6%

• Short Term Disability, Life Insurance, Long Term Disability, AD&D insurance and EAP

• Paid sick days, Paid emergency Absent days

• Customized training, career development planning, and structured onboarding

• Staff Banking Benefits - Employee interest rates on Credit Union personal loans, lines of credit, mortgages and credit cards

• Annual Performance appraisals and merit increase reviews

How to apply:

Please submit your application online (https://www.cambrian.mb.ca/careers) by June 27, 2025. Your resume and cover letter must clearly illustrate how you meet these qualifications.

Cambrian Credit Union would like to thank all applicants for their interest, however, only those selected for an interview will be contacted.

Note: Cambrian Credit Union is an equal-opportunity employer. We welcome and encourage applications from individuals with diverse backgrounds, abilities, and experiences. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Position: Deposit Administrator

Location: Portage la Prairie

Posting #: 2025-11

What’s the Opportunity?

In this role, you will provide deposit administration support to Stride’s Retail and Ag and Commercial Teams ensuring seamless member service from start to finish. This position contributes to the organization by completing various functions related to the processing of estate accounts and registered and non-registered Stride investments.

What you’ll get to do:

• Provide daily administration support on registered and non-registered investment accounts ensuring all files are accurate and compliant

• Process investment documentation for new investments, renewals, redemptions, and transfers

• Provide support, documentation and expertise in the processing of estate accounts

• Resolve routine problems with members’ investment accounts referred by members or other branch staff

• Maintain open communication and cooperation with other staff to ensure a friendly and efficient work environment

• Conduct regular checks and audits on departmental reports, ensuring the accuracy of information

• Ensure the needs of the member and credit union are met and problems are resolved in an effective manner

• Continue to build a strong understanding of how Stride Credit Union assists in providing financial well-being to our members

Who we are looking for:

• You have a high school diploma or equivalent with 1-3 years within a financial institution or similar office environment.

• You have a strong attention to detail.

• You can manage multiple competing priorities, pivoting to the highest priority items.

• You’re a strong team player, willing to do what it takes to help the team succeed.

Why join Stride Credit Union?

We offer an engaging work environment where creativity and autonomy are valued. You will receive a strong compensation package including a competitive salary, eligibility for bonuses and a matched pension plan. You will also receive additional benefits, such as:

• Flexible work options

• Extended health, dental and vision benefits

• Employee banking benefits (including free chequing accounts, low interest credit card and bonus rates on deposit and lending products)

• Opportunities for professional development and career growth

If this sounds like something you are up for, we want to hear from you! Please submit your Resume and cover letter to careers@stridecu.ca, quoting posting 2025-11. This posting will remain open until end of day Wednesday, June 18, 2025.

Stride Credit Union is committed to employing a diverse workforce and encourages all qualified individuals to apply. If you require accommodation related to the materials or activities used throughout the selection process, please let us know. We thank all candidates for their interest, however, only those selected for an interview will be contacted.

Position Title: Assistant Manager, Compliance

Posting Number: ASSIS003026

Closing Date: June 22, 2025       

Location: Steinbach/Winnipeg

Hours of Work: Full-time

Build a rewarding career with Steinbach Credit Union

SCU is one of Manitoba’s largest credit unions and one of the ten largest in Canada with over $10 billion in total assets. For more than 80 years, we have worked with our members to create relationships based on trust and support. Our goal is to provide advice and recommend products and services that are tailored to meet every member’s individual needs.

Our member-centric approach is a key driver in everything we do, and our level of service is second to none. We provide an environment of trust in which members feel comfortable doing business and they will recommend us to their family and friends. For more information, please visit our website. 

An exciting opportunity awaits

We currently have an opportunity for an Assistant Manager, Compliance to join our team in our Corporate Head Office in Steinbach or in a Winnipeg location. As the Assistant Manager, Compliance you will be responsible for assisting with the implementation of operational plans, driving business results, and achieving compliance under the applicable legislation and adhering to SCUs Policy & Procedures within the Compliance department. The role is responsible for leading a subset of the compliance team, focused on wire payments, FATCA/CRS and membership compliance audit.

Specific Responsibilities:

• Ensure understanding of corporate vision and strategy and partner effectively with the Manager, Compliance and others to execute on operational plans

• Assist the Manager, Compliance to ensure team members maintain clear lines of communication, meet service level agreements and achieve individual and organizational goals

• Develop, maintain and model a thorough knowledge of credit union policies, procedures and corporate values.

• Act as a liaison with external law enforcement and other agencies as required

• In conjunction with Manager Compliance, maintain and execute SCU Compliance program

• Work with team members to both identify and implement potential process improvements, collaborating with others internally to ensure changes are a net positive for SCU and its members

• Foster a strong team environment that will attract, retain and develop existing and potential staff

• Provide day-to-day leadership to the audit team including: staffing decisions, monthly coaching, and performance management

• Provide direction on member, risk related issues, escalating those outside of authority level or scope of influence; may require coordination of effort across departments

• Collaborate with internal and external stakeholders. 

 Qualifications:

• Post-secondary diploma or certificate, plus 4 to 6 years of job related experience or an equivalent combination of education and experience

• Credit Union experience

• Experience with change management, process & content development and implementation

• Experience in risk management, regulatory compliance and audit

• Experience working in a high pressure, high volume work environment

• Anti-Money Laundering Designation is an asset 

• Strong communication skills and listening skills, coupled with the ability to develop effective working relationships with members and staff

• Demonstrated ability to balance multiple priorities

• Excellent customer service, problem solving, and time management skills

How we'll reward you

You can look forward to joining an organization that values teamwork and its membership. You will receive a competitive annual salary based on skills and experience. In addition, you may be eligible for variable compensation and matched pension plan per SCU policies. You will also receive a great host of benefits, including:

• Extended medical, dental, vision benefits, plus a health spending account (100% of premiums are paid by SCU)

• Critical Illness insurance, Life insurance, AD&D insurance, and Employee Assistance programs

• Employee Banking benefits (i.e. free chequing account, low interest MasterCard, bonus rate on deposit and lending products)

• Opportunities for professional development

• Clothing allowance

• Free parking at all locations

Accessibility and inclusivity

We believe our employees should represent the diversity of our members and the communities in which we live and serve. If you require an accommodation for the recruitment or interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we’ll work with you to meet your needs.

Closing Date: June 22, 2025

We are committed to employing a diverse workforce and encourage all qualified individuals to apply. We thank all candidates for their interest, however, only those selected for an interview will be contacted.

Position:       Lending Administrator

Location: 

• Open to multiple Stride branches (may be limited due to space and business need)

• A 6-month training period will take place in Portage la Prairie

Posting #:    2025-09

What’s the Opportunity?

In this role, you will provide loan administration support to Stride’s lending teams, ensuring seamless member service from start to finish.  This position contributes to the department by completing various functions related to processing mortgages, loans and lines of credit, while following all regulations.

Opportunities are available on the Retail and Ag and Commercial Lending Teams. 

What you’ll get to do:

• Provide administrative support to the lending teams ensuring all files are complete and security is in place as required. This includes managing follow-up, processing registrations and discharges, and the set-up and maintenance of payments, among other duties.

• Maintain loan files, business account files and related documentation while adhering to loan policy and security procedures

• Resolve routine problems with members’ loan accounts referred by members or other branch staff

• Maintain open communication and cooperation with other staff to ensure a friendly and efficient work environment

• Act as a team player by contributing to team results through listening, spotting opportunities and partnering with other Stride team members to best meet our members’ financial needs

• Continue to build a strong understanding of how Stride Credit Union assists in providing financial well-being to our members

Who we are looking for:

• You have a high school diploma or equivalent with 1-3 years within a financial institution or similar office environment.

• You have a strong attention to detail.

• You can manage multiple competing priorities, pivoting to the highest priority items.

• You’re a strong team player, willing to do what it takes to help the team succeed.

Why join Stride Credit Union?

We offer an engaging work environment where creativity and autonomy are valued. You will receive a strong compensation package including a competitive salary, eligibility for bonuses and a matched pension plan. You will also receive additional benefits, such as:

• Flexible work options

• Extended health, dental and vision benefits

• Employee banking benefits (including free chequing accounts, low interest credit card and bonus rates on deposit and lending products)

• Opportunities for professional development and career growth

If this sounds like something you are up for, we want to hear from you!  Please submit your Resume and cover letter to careers@stridecu.ca, quoting posting 2025-09.  This posting will remain open until end of day Friday, June 13, 2025.

Stride Credit Union is committed to employing a diverse workforce and encourages all qualified individuals to apply.  If you require accommodation related to the materials or activities used throughout the selection process, please let us know.  We thank all candidates for their interest, however, only those selected for an interview will be contacted.

Full time, Permanent– Morden, Manitou

Starting salary - $49,892

Why should you join our team?

At Access Credit Union, we support a professional and innovative work environment with a corporate culture that uniquely embraces empowerment, accountability, and trust. We recognize and value each employee's contributions to our success, which is why we offer competitive compensation, 100% company paid health benefits, employer-matched pension plan, continuing education, and career advancement opportunities within our credit union.

At Access Credit Union, our values are straightforward

• Do good

• Be better

• Own it

• Move forward

What will you be doing?

The Retail Lending Officer is a member-focused Brand Ambassador who is responsible for all personal credit granting functions, performing analysis to assess loan viability and risk, and make the appropriate recommendations.  Using advice -based sales, the Personal Account Manager takes ownership of all the member’s needs promoting the full range of credit union products and services, building member relationships that add value and contribute positively to the credit union’s profitability.

Key Responsibilities and Accountabilities

Lending

• Identify member needs and sell a full range of credit union products and services, including loans and mortgages, lines of credit, credit cards, etc.  

• Complete credit applications thoroughly ensuring that all relevant information is included and analyzed in supporting recommendations within established limits and procedures.  

• Communicate to the member all terms and conditions of any credit, product being presented, ensuring that all products sold are consistent with the member’s needs and risk tolerance.  

• Ensure instructions outlining the conditions of lending products clearly laid out (loan type, interest rate, security, searches, liens, etc.).  

• Maintain thorough knowledge of and adhere to credit union policies and procedures on risk management, confidentiality, security and fraud prevention.  

• Work directly with the loans processing department to ensure timely and accurate administration of documentation.  

• Control loan delinquency through communication with the member prior and subsequent to the loan being granted. Maintain and document systematic collection procedure for early identification and follow up of problem accounts. 

Relationship Management

• Operates as the primary contact for assigned members, managing the relationships on behalf of the credit union to ensure the members’ needs are met and the relationship remains profitable.

• Pro-actively work to retain and expand existing member relationships, while pursuing new sources of business.   

Team Work

• Provide input into the development of and support the achievement of branch sales goals.  

• Actively participate in regular staff meetings providing input when necessary.  

Business Development & Community Relations

• Participate in and contribute to an entrepreneurial environment to seek out new business and referral opportunities that support the branch and organization goals.

• Pro-actively work to retain and expand existing member relationships, while pursuing new sources of business. 

What do you need?

• Grade 12 diploma 

• Diploma/Certificate from a recognized post-secondary institution with focus on business or finance or equivalent 

• Understanding and adherence to relevant policies and procedures including but not limited to, the Privacy Act, Anti-Money Laundering, and Terrorist Financing Act, the Credit Union Act and Credit Union Loan Policies 

• Previous customer service and/or sales experience   

• Demonstrated desire to serve others in a friendly and professional manner  

• Ability to identify and willingness to act upon sales and service opportunities  

• Strong interpersonal and communication skills, both verbal and written  

• Ability to work in fast-paced environment and perform well under pressure  

• Ability to prioritize using sound judgment to make timely and effective decisions  

• Attention to detail with high degree of accuracy  

• Knowledge of Access Credit Union’s products and services  

• Ability to follow standardized policies and procedures  

• Knowledge of risk management within the financial industry  

• Proficient computer skills  

Are you ready to?

• Be an ambassador for our brand, values and products

• Ensure things get done efficiently

• Go home each day feeling accomplished

• Challenge the status quo

• Build a career

• Continue learning

If you are interested in this position, apply today at https://accesscu.wd3.myworkdayjobs.com/Access_Careers

This posting will be open until June 16.

We welcome diversity, value inclusion, and take pride in our vibrant corporate culture. Our team is a reflection of the members we serve and the communities we live in.

Access Credit Union welcomes applications from people with disabilities. Applicants may request reasonable accommodation related to the materials or activities used throughout the selection process.

Position Title:             Consumer Loans Agent (1 year term)

Posting Number:       CONSU003022

Closing Date:           Open till filled

Location:                  Winnipeg

Hours of Work:        Full-Time  

Build a rewarding career with Steinbach Credit Union

SCU is one of Manitoba’s largest credit unions and one of the ten largest in Canada with over $10 billion in total assets. For more than 80 years, we have worked with our members to create relationships based on trust and support. Our goal is to provide advice and recommend products and services that are tailored to meet every member’s individual needs.

Our member-centric approach is a key driver in everything we do, and our level of service is second to none. We provide an environment of trust in which members feel comfortable doing business and they will recommend us to their family and friends. For more information, please visit our website. 

An exciting opportunity awaits

We currently have an opportunity for the Consumer Loans Agent to join our team in Steinbach. The Consumer Loans Agent seeks to provide support to the Consumer Lending department by
monitoring member accounts and delivering exceptional service to both existing and potential members through promotion and sales of consumer lending products and services, primarily loans, lines of credit and mortgage refinances/renewals.

Specific Responsibilities:

• Attend to and decision various daily and monthly reports; ensuring appropriate follow up and action is taken

• Conduct interviews via email or telephone with members to identify lending needs

• Analyze and adjudicate applications for Mortgages, Loans and Lines of Credit based on character, capacity and collateral to assess credit worthiness while safeguarding member deposits and the viability of the credit union

• Respond to members' inquiries on ending services by providing information on the features and benefits of products and services; resolve routine member concerns

• Respond to department referrals and refer cross-selling opportunities to other SCU departments

• Ensure all assigned lending activities are in compliance with relevant legislation, regulations, policies and procedures

Qualifications:

• Post-Secondary education in business and/or 1 to 3 years of lending experience in the Credit Union System, bank or other financial environment

• Sales experience

• Excellent written and verbal communication skills, interpersonal skills

• Demonstrated analytical and decision-making skills

• Demonstrated prioritization, organization/ time management skills

Accessibility and inclusivity

We believe our employees should represent the diversity of our members and the communities in which we live and serve. If you require an accommodation for the recruitment or interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we’ll work with you to meet your needs.

Closing Date: June 15, 2025

We are committed to employing a diverse workforce and encourage all qualified individuals to apply. We thank all candidates for their interest, however, only those selected for an interview will be contacted.

Position Title:             Member Contact Centre Representative

Posting Number:       MEMBE003023

Closing Date:           Open till filled

Location:                  Winnipeg

Hours of Work:        Full-Time  

Build a rewarding career with Steinbach Credit Union

SCU is one of Manitoba’s largest credit unions and one of the ten largest in Canada with over $10 billion in total assets. For more than 80 years, we have worked with our members to create relationships based on trust and support. Our goal is to provide advice and recommend products and services that are tailored to meet every member’s individual needs.

Our member-centric approach is a key driver in everything we do, and our level of service is second to none. We provide an environment of trust in which members feel comfortable doing business and they will recommend us to their family and friends. For more information, please visit our website. 

An exciting opportunity awaits

As a Member Contact Centre Representative you will provide members with a variety of services related to the promotion and sales of non-cash related deposit products and services with courtesy and accuracy over the phone. You will respond to a variety of inquiries, analyze needs and assist current and potential members in finding the product or service which best meet their needs.

The role requires working full-time on different shifts throughout the department's hours of operation. These hours are Monday to Friday from 8am to 8pm and on Saturdays from 8am to 4pm.

Specific Responsibilities:

• Process member transactions and requests including, but not limited to transfers, account updates, loan payments, term deposits, cheque orders, and account closures

• Build and strengthen member relationships by providing solid advice over the phone and through digital channels

• Provide technical support to members on Internet Banking

• Occasionally handle outbound calls to respond to e-mail or voice-mail or to assist other departments

Qualifications:

• Grade 12 Diploma plus one to three years of job-related experience, or an equivalent combination of education and experience

• Proven ability to achieve or exceed sales goals

• Strong communication skills and listening skills, coupled with the ability to develop effective working relationships with members and staff

• Demonstrated professionalism, excellent customer service and problem solving abilities

• Proficiency with Microsoft Word and Excel

• Credit Union/Financial Institution experience would be considered an asset

• Bilingualism would be considered an asset

How we'll reward you

You can look forward to joining an organization that values teamwork and its membership. You will receive a competitive salary starting at $23.43 per hour based on skills and experience. In addition you would be eligible for variable compensation and matched pension plan per SCU policies. You will also receive a great host of benefits, including:

• Extended medical, dental, vision benefits, plus a healthcare spending account (premiums 100% paid by SCU)

• Short Term Disability, Long Term Disability, Life insurance, and AD&D insurance

• Employee Banking Benefits (i.e. free chequing account, low interest MasterCard, bonus rate on deposit and lending products)

• Opportunities for professional development

• Clothing allowance

Accessibility and inclusivity

We believe our employees should represent the diversity of our members and the communities in which we live and serve. If you require an accommodation for the recruitment or interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we’ll work with you to meet your needs.

Closing Date: Open till filled

We are committed to employing a diverse workforce and encourage all qualified individuals to apply. We thank all candidates for their interest, however, only those selected for an interview will be contacted.

Position Title:           System Administrator - CRM (Term)

Closing Date:           June 13, 2025

Location:                    Lagimodiere

Hours of Work:         Full-time/ Term

Build a rewarding career with Steinbach Credit Union

Steinbach Credit Union is one of Manitoba’s largest credit unions and one of the ten largest in Canada with over $10 billion in total assets. For the past 80 years, we have worked with our members to create relationships based on trust and support. Our goal is to provide advice and recommend products and services that are tailored to meet every member’s individual needs.

Our member-centric approach is a key driver in everything we do, and our level of service is second to none. We provide an environment of trust in which members feel comfortable doing business and they will recommend us to their family and friends. For more information, please visit our website. 

An exciting opportunity awaits!

We currently have an opportunity for a System Administrator CRM to join our CRM team. As a System Administrator CRM, provides technical support to meet the organizational needs to optimize and develop the CRM platform and to enable users to get the most out of the system.

Specific Responsibilities

• Responsible and accountable for user profile management which includes additions, deletions, and user access rights. Oversee the importation of leads and contacts

• Back up support for System Administrator – Marketing Cloud

• Review data integration reports and related activity to ensure accuracy and consistency of data and/or records. Investigate when errors are identified and ensure that updates on these integration errors are communicated to the organization in a timely manner.

• Oversight and monitoring of all data within the system, including historical data. Monitoring for data duplication.

• Liaise with the applicable vendors to address outstanding system issues and participate in the resolution process, performing or leading testing of necessary updates to the systems as required.

• Create and manage access to visual representations of data. Update and maintain reports for tracking and record-keeping, submitting them to appropriate Manager, staff member or committee as needed.

• Assist with various corporate initiatives and projects by providing technical and/or administrative support.

• Respond to inquiries from staff or system support queue and resolve questions and concerns wherever possible, referring more complex issues to the Manager, CRM. 

• Lead and provide administrative support to the Manager, CRM including, but not limited to document preparation, communication memos, preparation of presentations, and maintenance/monitoring of records and project plans

• Identify and recommend ideas/solutions to the Manager, CRM to assist with the efficient and effective delivery project/process initiatives

• Maintain working knowledge of all systems (test and production databases) supporting compatibility and sharing of information with systems as needed and related.

• Provide additional services as required.

Qualifications

• Grade 12 Diploma plus one year of formal education or equivalent specializing in computer science, plus 4 to 6 years of job related experience or an equivalent combination of education and experience

• Salesforce Admin credentials and certifications would be an asset

• Demonstrated experience working with technologies/systems

• Ability to keep current with rapid changes in the information technology environment

• Demonstrated ability to multi-task, probe, analyze, and problem-solve complex issues

• Excellent written and verbal communication skills

• Basic knowledge of programming logic

• Able to promptly answer support related email, phone calls, and other electronic communications

• Self-motivated, detail-oriented, and organized

• Able to work independently and efficiently to meet deadlines

How we'll reward you

You can look forward to joining an organization that values teamwork and its membership. You will receive a competitive annual salary based on skills and experience. In addition, you may be eligible for variable compensation and matched pension plan per SCU policies. You will also receive a great host of benefits, including:

• Extended medical, dental, vision benefits, plus a health spending account (100% of premiums are paid by SCU)

• Critical Illness insurance, Life insurance, AD&D insurance, and Employee Assistance programs

• Employee Banking benefits (i.e. free chequing account, low interest MasterCard, bonus rate on deposit and lending products)

• Opportunities for professional development

• Clothing allowance

• Free parking at all locations

Accessibility and inclusivity

We believe our employees should represent the diversity of our members and the communities in which we live and serve. If you require an accommodation for the recruitment or interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we’ll work with you to meet your needs.

Closing Date: June 13, 2025

We are committed to employing a diverse workforce and encourage all qualified individuals to apply. We thank all candidates for their interest, however, only those selected for an interview will be contacted.

Position Title:             Teller

Location:                    Steinbach  

Hours of Work:          Full-time

Starting Salary:          21/Hour

Build a rewarding career with Steinbach Credit Union

Steinbach Credit Union is one of Manitoba’s largest credit unions and one of the ten largest in Canada with over $10 billion in total assets. For the past 80 years, we have worked with our members to create relationships based on trust and support. Our goal is to provide advice and recommend products and services that are tailored to meet every member’s individual needs.

Our member-centric approach is a key driver in everything we do, and our level of service is second to none. We provide an environment of trust in which members feel comfortable doing business and they will recommend us to their family and friends. For more information, please visit our website. 

An exciting opportunity awaits!

If you’re the type of person who asks thoughtful questions, loves to help others, and seeks new challenges, then this is a great opportunity for you to join our deposit sales team in our Steinbach branch.

What’s your role at SCU?

As one of the first points of contact with members, you are the face of SCU. This makes your role essential to our success. Knowing this, your goal is to provide advice to each member on their journey of saving and spending wisely. To do that, you will:

• Help members manage their day-to-day banking: Efficiently and accurately provide a variety of banking services, including accepting deposits, cashing cheques, calculating foreign exchange, processing loan payments, and completing money orders.

• Build and strengthen member relationships: Ask thoughtful questions in order to recommend products and services that will best meet the member’s financial needs.

• Refer members to other specialists: Determine which specialists can best help members take the next step on their financial journey, such as member services, insurance, investments, or lending.

• Grow your skills and knowledge: Learn more about a variety of role-related areas, including financial services, technology, fraud prevention, and member service. 

We are dedicated to offering our members capable and qualified guidance. Here are the experiences and abilities we’re looking for when hiring a new member of our team: 

• A detail and results-oriented mindset, with the ability to problem solve while working quickly, efficiently, and with a high degree of accuracy.

• Excellent communication and interpersonal skills, along with proficiency in technology and numeracy.

• A grade 12 diploma, plus 1–3 years of sales, cash, and customer service-related experience. A business degree or post-secondary education is considered an asset.

• Credit union experience & bilingualism are both assets. 

Does this sound like the ideal role for you? Tell us about yourself by submitting a resume and cover letter. Visit our website.

How we'll reward you

You can look forward to joining an organization that values teamwork and its membership. You will receive a competitive annual salary based on skills and experience. The starting hourly rate is above $21.00 per hour. In addition, you may be eligible for variable compensation and matched pension plan per SCU policies. You will also receive a great host of benefits, including:

• Extended medical, dental, vision benefits, plus a health spending account (100% of premiums are paid by SCU)

• Critical Illness insurance, Life insurance, AD&D insurance, and Employee Assistance programs

• Employee Banking benefits (i.e. free chequing account, low interest MasterCard, bonus rate on deposit and lending products)

• Opportunities for professional development

• Clothing allowance

• Free parking at all locations

Accessibility and inclusivity

We believe our employees should represent the diversity of our members and the communities in which we live and serve. If you require an accommodation for the recruitment or interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we’ll work with you to meet your needs.

Closing Date: Open till filled

We are committed to employing a diverse workforce and encourage all qualified individuals to apply. We thank all candidates for their interest, however, only those selected for an interview will be contacted.

Position Title:            Consumer Lending Officer– Steinbach

Posting Number:      CONSU003019

Location:                 Steinbach Branch

Hours of Work:        Full-Time

Build a rewarding career with Steinbach Credit Union

SCU is one of Manitoba’s largest credit unions and one of the ten largest in Canada with over $10 billion in total assets. For more than 80 years, we have worked with our members to create relationships based on trust and support. Our goal is to provide advice and recommend products and services that are tailored to meet every member’s individual needs.

Our member-centric approach is a key driver in everything we do, and our level of service is second to none. We provide an environment of trust in which members feel comfortable doing business and they will recommend us to their family and friends. For more information, please visit our website. 

An exciting opportunity awaits

We currently have an opportunity for a Consumer Lending Officer to join our team in our Steinbach branch.  As a Consumer Lending Officer, you will provide lending services to current members and potential members. You’ll recognize member needs and promote and cross-sell all credit union products and services to members, while ensuring all assigned lending activities are in compliance with relevant legislation, regulations, policies and procedures.

Specific Responsibilities:

• Conduct interviews via email, telephone or in person with members and potential members to identify lending needs

• Analyze, and adjudicate applications for Mortgages, Loans and Lines of Credit based on character, capacity and collateral to assess credit worthiness

• Respond to members' inquiries on lending services; resolve routine member concerns in relation to lending services

• Refer cross-sell opportunities to other SCU departments

• Adhere to legislation and security procedures as they pertain to the position

Qualifications

• Post-Secondary education in business and/or 2 to 5 years of lending experience, or 5 years sales experience preferably in a financial institution

• Exceptional customer service skills with the ability to build and maintain long-term relationships

• Excellent interpersonal, written and verbal communication skills

• Demonstrated analytical, judgment and decision-making skills

• Demonstrated prioritization, organization, time management, planning and follow-up skills

How we'll reward you

You can look forward to joining an organization that values teamwork and its membership. You will receive a competitive annual salary based on skills and experience. In addition you would be eligible for variable compensation and matched pension plan per SCU policies. You will also receive a great host of benefits, including:

• Extended medical, dental, vision benefits, plus a healthcare spending account (premiums 100% paid by SCU)

• Short Term Disability, Long Term Disability, Life insurance, and AD&D insurance

• Employee Banking Benefits (i.e. free chequing account, low interest MasterCard, bonus rate on deposit and lending products)

• Opportunities for professional development

• Clothing allowance

Accessibility and inclusivity

We believe our employees should represent the diversity of our members and the communities in which we live and serve. If you require an accommodation for the recruitment or interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we’ll work with you to meet your needs.

Closing Date: June 15, 2025

We are committed to employing a diverse workforce and encourage all qualified individuals to apply. We thank all candidates for their interest, however, only those selected for an interview will be contacted.

Full Time Permanent

Location – Roblin, Manitoba

Fusion Credit Union

The Credit Union:

Fusion Credit Union is a full-service financial institution serving over 30,000 members across 18 branches in the Parkland and South Western Manitoba.   With assets under administration exceeding $1.5 billion, Fusion has the capacity, the commitment and the unique opportunity to support prosperity and growth in their home communities like no one else can. 

The Position:

The Member Service Supervisor is responsible to supervise, motivate and develop member services staff.  Ensure adequate cash supplies and adherence to security procedures.

Key Responsibility Areas:

• Member Service Administration

• Member Service

• Sales, Marketing and Promotion

• Employee Leadership

• Professional Team

Education & Experience:

• Grade 12 diploma

• One to three years’ experience in the MSR position and/or experience in a financial institution.

Compensation:

Compensation for this position is $55,374 – $67,737 per annum.  We also offer excellent benefits and a variable incentive pay program.

For a complete job description, please contact email address below.  We appreciate all applications; however only those selected for an interview will be contacted.

Please email your resume and cover letter in confidence to:

Human Resources

hr@fusioncu.com

Credit Union National Benefits (CUNB) empowers organizations within the cooperative community to support the health and well-being of their employees through a best-in-class group benefits program. Since 1973, CUNB has been dedicated to delivering comprehensive, high-value employee benefits solutions tailored specifically to the needs of cooperative organizations across Canada. Their programs offer a full spectrum of coverage, including health, dental, disability, life, and critical illness insurance, complemented by additional services such as Employee Assistance Programs and telemedicine support. As the credit union landscape continues to evolve, so does CUNB—continuously adapting its model to maximize value for existing plan participants while strategically positioning for growth. Expanding reach and leveraging economies of scale remain central priorities as CUNB looks to the future.

CUNB is looking for its next—and first full-time—Executive Director. Reporting to the Board of Directors (the Board), the Executive Director is responsible for managing all operational functions of CUNB. This includes strategic planning, financial management, business development, strategic growth, oversight of service partner relationships, and initiatives to enhance organizational awareness and visibility. The Executive Director will provide essential support and resourcing to the Board.

A strong commitment to the principles of the Plan, along with the highest standards of integrity and dedication, is critical to success in this role. Serving as the visible and vital communication link between the Board and CUNB members, the Executive Director will play a key leadership role in shaping the organization’s future. The position has been refined to align with a more growth-focused mandate, placing a greater emphasis on relationship management and business development.

The ideal candidate is a resourceful, strategic and self-directed professional who enjoys both a hands-on and strategic role. The preferred background includes experience in financial services, ideally insured benefit programs, board governance, client relationship management, and business development. Experience working with credit unions, other cooperative systems, or financial services organizations is preferred. Relevant experience may include leadership roles in human resources, benefits or insurance consulting, senior positions in related associations, financial services sales, or similar areas.

This is a rare opportunity to shape the future growth and overarching impact of CUNB while building strong relationships across the credit union system.

This position works virtually from anywhere in Canada and requires occasional travel throughout the country.

To explore this opportunity further, please submit your resume by clicking “Apply”.

We thank all applicants for their interest in this position. Please note that we will only be in contact with those individuals moving forward with our client.

Founded in 1943, Assiniboine Credit Union (ACU) is a leading Manitoba-based financial institution that has grown into a trusted partner for individuals, businesses, and communities across the province. As a pioneer in values-based banking, ACU delivers innovative and responsible financial solutions while remaining deeply committed to social, economic, and environmental impact. Guided by the principle of “money doing more”, ACU empowers its members to thrive and fosters inclusive, sustainable communities. ACU demonstrates that ethical banking can be both impactful and financially sound - helping members achieve their goals while building a better future for all.

As a key member of the executive leadership team, the Chief Risk Officer (CRO)provides strategic leadership and direction for the Risk Division while serving as a key resource to the Board of Directors and its Committees. This role is responsible for advancing ACU’s corporate strategic commitments, delivering business results, and managing organizational risk through the development and execution of strategic plans across enterprise risk management, operational risk management, compliance, credit solutions and loss prevention, privacy, governance, and corporate affairs.

The CRO plays a critical role in fostering strong, strategic relationships within the provincial and national credit union system, ensuring that ACU remains positioned for sustainable growth and innovation. In the context of mergers, this role is instrumental in ensuring a seamless cultural, operational, and structural integration, with a focus on engaging and supporting employees throughout the transition. A strong, united workforce is essential to fully realizing the benefits of a merger, and the CRO is pivotal in achieving this outcome.

Beyond risk leadership, the CRO is a strategic advisor and business partner across the organization, providing guidance that strengthens ACU’s long-term sustainability and impact. This role also champions ACU’s commitment to rural, agricultural, and Francophone communities, French language services, values-based banking, and triple bottom line accountability—ensuring that people, planet, and prosperity remain at the heart of ACU’s mission.

Key Accountabilities:

• Leadership & Team Development: Lead, mentor, and develop a high-performing, cross-functional team, fostering a values-aligned culture that supports change initiatives, service excellence, and professional growth.

• Strategic & Operational Leadership: Contribute to executive decision-making, strategic planning, and operational execution. Develop and oversee capital and operating budgets, business cases, and divisional priorities to advance corporate objectives.

• Enterprise & Operational Risk Management: Develop, implement, and oversee ACU’s enterprise and operational risk management programs, ensuring a risk-aware culture. Manage fraud prevention, corporate insurance, and business continuity planning (BCP).

• Compliance & Regulatory Oversight: Ensure corporate compliance with regulations, including AML, CRS, and FATCA. Provide frameworks, tools, and policies to maintain agility and operational excellence in a multi-regulatory environment.

• Credit Risk & Loss Prevention: Oversee retail, commercial, and community credit risk adjudication and loss prevention strategies. Serve on the Internal Credit Committee for large credit decisioning.

• Governance & Corporate Affairs: Maintain the integrity of ACU’s governance framework and lead the development of corporate policies and protocols. Oversee privacy policies in compliance with PIPEDA and applicable legislation.

• Board & Executive Advisory: Act as a resource to the Board and its committees, advising on risk, governance, and policy development. Provide counsel to the President & CEO and executive leadership on organizational projects and risk-related matters.

Experience Needed:

• Education & Experience: A bachelor’s degree with at least 10 years of cross-functional experience, including a minimum of five years in senior leadership. Credit risk experience in financial services and a risk management designation (or equivalent) are required. A graduate degree and additional financial services sector experience are considered assets.

• Leadership & Strategic Thinking: A dynamic and inspiring leader who is energetic, strategic, and passionate about coaching and professional development. Demonstrates success in leading high-performing teams and driving organizational growth.

• Risk Management & Governance Expertise: Proven ability to oversee multiple risk types, including credit, market, operational, investment, regulatory, strategic, and liquidity risk. Deep knowledge of best practices in risk management, governance frameworks, and emerging trends in financial services.

• Regulatory & Industry Knowledge: Strong understanding of banking practices, regulatory requirements, and financial sector compliance. Experience engaging with regulators, legislators, and industry partners to ensure alignment with evolving standards.

• Member-Centric Focus: A track record of successfully executing strategies that result in exceptional member  experiences, driving engagement and satisfaction across the organization.

• Ethical & Values-Based  Leadership: Leads by example, challenges the status quo, and operates with the highest standard of ethical behavior. Embodies ACU’s values of integrity, accountability, diversity, inclusion, service, and cooperation.

• Collaboration & Relationship Management: Builds strong, balanced, and reciprocal cross-functional relationships at all levels of the organization, fostering a culture of teamwork and shared success.

• Bilingualism in English and French is considered an asset.

To submit your candidacy for this leadership opportunity, please email your cover letter and resume in confidence to Annette Kohut, Senior Associate, Executive Search at akohut@peoplefirsthr.com or to Karin Pooley, VP, Executive Search at kpooley@peoplefirsthr.com.

Founded in 1943, Assiniboine Credit Union (ACU) is a leading Manitoba-based financial institution that has grown into a trusted partner for individuals, businesses, and communities across the province. As a pioneer in values-based banking, ACU delivers innovative and responsible financial solutions while remaining deeply committed to social, economic, and environmental impact. Guided by the principle of “money doing more”, ACU empowers its members to thrive and fosters inclusive, sustainable communities. ACU demonstrates that ethical banking can be both impactful and financially sound - helping members achieve their goals while building a better future for all.

As a key member of the executive leadership team, the Chief Commercial & Agribusiness Officer (CCAO) provides strategic leadership and direction for the division while serving as a resource to the Board of Directors and its Committees. This role is responsible for advancing ACU’s corporate strategic commitments, driving business growth, and managing organizational risk through the development and execution of strategic plans. Areas of oversight include the Business Financial Centre, Community Financial Centre, Agricultural Financial Centre, commercial support, and Winnipeg Insurance Brokers, all of which contribute to ACU’s long-term success.

The CCAO plays a critical role in fostering strategic relationships within the provincial and national credit union system, ensuring ACU remains positioned for sustainable growth and innovation. In the context of mergers, this role is instrumental in ensuring a seamless cultural, operational, and structural integration, with a focus on engaging and supporting employees throughout the transition. A strong, united workforce is essential to fully realizing the benefits of a merger, and the CCAO is pivotal in achieving this outcome.

Beyond business leadership, the CCAO is a strategic advisor and partner across the organization, providing insight that strengthens ACU’s long-term sustainability and impact. This role also champions ACU’s commitment to rural, agricultural, and Francophone communities, French language services, values-based banking, and triple bottom line accountability—ensuring that people, planet, and prosperity remain at the heart of ACU’s mission.

Key Accountabilities:

• Leadership & Team Development: Lead, mentor, and develop a high-performing, cross-functional team, fostering a values-aligned culture that supports change initiatives, service excellence, and professional growth.

• Strategic & Operational Leadership: Contribute to executive decision-making and lead the development and execution of the commercial and agribusiness strategy. Develop and oversee capital and operating budgets, business cases, and divisional priorities to advance corporate objectives. 

• Service & Member Experience: Establish and oversee member service standards, ensuring ACU delivers exceptional service and advice that meets and exceeds expectations. Act as an executive-level resource for member communication and issue resolution.

• Stakeholder & Relationship Management: Maintain responsibility for the development, quality, and oversight of relationships with partners, regulators, auditors, suppliers, and vendors within the Commercial and Agribusiness Division. Represent ACU as an ambassador within the organization and the broader community.

• Risk & Compliance Oversight: Ensure division-wide compliance with regulatory and legislative requirements, developing and maintaining policies and procedures that support sound governance and enterprise-wide risk management.

• Financial & Performance Accountability: Manage divisional budgets, oversee key performance indicators (KPIs) and balanced scorecard measures, and develop disciplined business cases to support strategic priorities.

• Industry & Market Insights: Stay informed on industry trends, market conditions, and external forces impacting financial services, providing strategic intelligence to identify risks and opportunities for ACU.

• Board & Executive Advisory: Provide strategic input and recommendations to the Board of Directors and its Committees, as well as counsel to the President & CEO and executive leadership team on initiatives impacting ACU’s business, operations, and member experience.

Experience Needed:

• Education & Experience: A bachelor’s degree with at least 10 years of cross-functional experience, including a minimum of five years in senior leadership. Commercial banking experience is required. A graduate degree and additional financial services sector experience are considered assets.

• Leadership & Strategic Thinking: A dynamic and inspiring leader who is energetic, strategic, and passionate about coaching and professional development. Demonstrates success in leading high-performing teams and driving organizational growth.

• Commercial Credit & Syndications Expertise: Knowledge and experience in complex commercial credit, including syndications, and a proven ability to build and manage sophisticated credit structures.

• Member-Centric Focus: A track record of successfully executing strategies that result in exceptional member  experiences, driving engagement and satisfaction across the organization.

• Ethical & Values-Based Leadership: Leads by example, challenges the status quo, and operates with the highest standard of ethical behavior. Embodies ACU’s values of integrity, accountability, diversity, inclusion, service, and cooperation.

• Collaboration & Relationship Management: Builds strong, balanced, and reciprocal cross-functional relationships at all levels of the organization, fostering a culture of teamwork and shared success.

• Bilingualism in English and French is considered an asset.

To submit your candidacy for this leadership opportunity, please email your cover letter and resume in confidence to Annette Kohut, Senior Associate, Executive Search at akohut@peoplefirsthr.com or to Karin Pooley, VP, Executive Search at kpooley@peoplefirsthr.com.

About Credit Union Central of Manitoba

Credit Union of Manitoba (CUCM) is the trade association and service provider for the province’s 15 autonomous credit unions. CUCM’s purpose is to provide strategic leadership for credit unions, and to deliver high-value solutions that help each credit union achieve its vision.

The Role

Reporting to the Vice President, Lending & Compliance, the incumbent plays a lead role managing all aspects of system credit, risk management, and loan adjudication while serving the growth and competitive needs of credit unions. As the Manager, System Credit, your role will encompass the following:

• Form part of the system credit committee, responsible for managing system credit risk.

• Provide input to strategies that support the Lending Services, Compliance, and Manual Departments business goals and objectives.

• Provide consulting services to credit unions lending personnel and, where necessary, meet with Central’s legal counsel to discuss options.

• Play a critical role in delivery of lending conferences and workshops.

• Demonstrate loan portfolio management and risk mitigation for complex credit applications.

• Provide input into Lending Services components of CUCM Enterprise Risk Management program.

• Review and make recommendations to Model Loan Policy and credit union lending policies.

• Develop industry resources to be available to credit union lending staff and keep apprised of all industry and market developments.

• Communicate with all lending relationships inclusive of industry partners, credit union personnel, Deposit Guarantee Corporation of Manitoba, and other internal/external stakeholders.

• Make recommendations to process improvements in Lending Services

The Person

You bring strong relationship building skills, sound analysis and decision-making competencies and have a thorough knowledge of legislation pertaining to lending and of the commercial/agricultural marketplace.  You are a strong communicator. You are an expert negotiator with strong interpersonal skills with ability to diplomatically manage and attempt to reconcile conflicting demands and viewpoints, combined with personable and effective client management skills.

You a natural collaborator; driven by the challenge of change, with the ability to adapt your focus or approach based on what the situation requires. You are technologically savvy and up to date with technological developments as it relates to financial services.

Education & Experience

Your background includes a minimum of 5 years’ experience working in a similar capacity with a focus on Commercial Credit Adjudication. Experience with Agriculture Lending would be of benefit. Education equivalent to completion of three- or four-year bachelor’s degree, ideally in commerce or business administration, or related experience is required.

The Company

We offer an excellent total compensation and benefits package including an incentive pay program, an extensive community service program, training and development opportunities, and a work environment that engages and enables our employees to serve our members. The salary will relate to qualifications and experience.

We are committed to providing a safe, respectful, and inclusive environment where your unique background, perspectives and talent are valued.

Our office is located in downtown Winnipeg close to the Canada Life Centre.  In the current environment, employees have the ability to work from home. 

Credit Union Central of Manitoba (CUCM) is the trade association for Manitoba’s credit unions and as such manages liquidity reserves, monitors credit granting procedures and provides trade services in areas such as corporate governance, government relations, representation, and advocacy. CUCM also provides human resources services, research, communications, planning, lending, compliance, and risk management services to credit unions. Manitoba credit unions jointly own CUCM and it is financed through assessments and fee income derived through its operations.

CUCM welcomes applications from people with disabilities.  Accommodations are available upon request during the assessment and selection process. 

The salary will relate to qualifications and experience. The annual base salary range for this position is $111,000-$141,000.

Closing Date: Open until filled

To apply, please go directly to : https://cucm.applicantpro.com/jobs/3647956