Careers

Niverville Credit Union, with branches in Niverville, Steinbach and Landmark, serves over 9,700 members and has over $510 million in assets under administration. We have a staff complement of over 40 employees spread over 3 Branches. The position is full-time, located at the Niverville Branch in Niverville MB. Availability to work on Wednesday evenings and Saturdays is required.

The Position:

 We are seeking a team player with a strong service focus, a high level of work accuracy and an ability to offer products and services to assist members in meeting their financial goals.

The Loans Administrator Position performs a variety of administrative functions associated with the setup and maintenance of Consumer, Residential, Commercial and Agricultural credit files. Responsibilities include the delivery of exceptional member service by providing administrative support to both Account Managers and Consumer Lenders while interfacing with members on various services. This also includes preparing and verifying documentation, security registration, keying information into the applicable software and banking systems, including any other duties as assigned.  Finally, an important role in this position includes ensuring all lending activities are compliant with legislation, regulations, policies and procedures.

Qualifications:

• High School and 3 years of job-related experience or an equivalent combination of education and experience of which 2 years involve administration experience,

• Business Administration Certificate would be an asset,

• Knowledge of Legislation; including the Credit Union Act,

• Practical knowledge and experience in Administration, Lending, and Customer Service Excellence,

• Working understanding of Credit Union services, philosophies, and principles.

What do we offer?

• A welcoming and friendly team-oriented culture,

• Competitive salary,

• And a comprehensive benefits package.

Please forward your resume and cover letter by Monday November 16, 2026:

Rosemary Johnston, Supervisor, Loan Administration

Niverville Credit Union

62 Main Street

Niverville, MB R0A 1E0

Fax: 204.388.9970

Email: rosemary.johnston@nivervillecu.mb.ca

We would like to thank all Candidates for their interest; however, only those considered for an interview will be contacted.

Position Title:            Associate Account Manager, Business Sales & Service

Posting Number:      ASSOC003267 

Closing Date:             October 12, 2026

Location:                    Pembina Hwy Location (Winnipeg)

Hours of Work:         Full-Time  

Build a rewarding career with Steinbach Credit Union

Steinbach Credit Union (SCU) is one of Manitoba’s largest credit unions and among the top 10 in Canada, with over $11 billion in assets. For the past 80 years, we have worked with our members to create relationships based on trust and support. Our goal is to provide advice and recommend products and services that are tailored to meet every member’s individual needs.

Our member-centric approach is a key driver in everything we do, and our level of service is second to none. We provide an environment of trust in which members feel comfortable doing business and they will recommend us to their family and friends. For more information, please visit our website. 

An exciting opportunity awaits!

We currently have an opportunity for the Associate Account Manager, Business Sales & Service to join our team at our Pembina location!

The Associate Account Manager, Business Sales and Service, seeks to assist a group of Business Sales and Service Account Managers, to grow the corporate loan portfolio by providing exceptional service to both existing and potential members through promotion and sales of commercial/agricultural lending products and services aimed at the acquisition, maintenance and expansion of businesses and commercial/agricultural property. The position is considered a training ground to move into the Account Manager, Business Sales and Service.

Specific Responsibilities

• Build and strengthen member relationships by identifying to the Account Manager BSS, member needs and appropriate products and services, referring when necessary

• Assess credit worthiness via credit investigations, financial analysis, security inspections and searches as required

• Process loan applications on behalf of the Account Manager, BSS, for members accurately and efficiently

• Maintain thorough knowledge of and adhere to credit union policies and procedures in the areas of lending, risk management, security and fraud prevention

• Differentiate between credit union and competitor's products and services and use knowledge of member's financial condition to effectively position the value of SCU products and services

• Leverage and increase growth and profit potential through service excellence, product knowledge and teamwork

• Refer qualified prospects to specialists within the credit union, in conjunction with the BSS Account Manager

• Apply best practices and identify areas for improvement

Qualifications

• Grade 12 diploma, plus two years of formal business-related education or equivalent, plus 4 to 6 years of related experience or an equivalent combination of education and experience

• Background in Consumer Lending is preferred. 

• Strong business acumen and communication skills

• Knowledge of financial accounting principles and lending policies and regulatory environments would be considered an asset

• Familiarity with Risk Management principles

• High level of attention to detail, accuracy and data integrity

• Software proficiency

• Negotiation and persuasion skills

How we'll reward you

You can look forward to joining an organization that values teamwork and its membership. You will receive a competitive annual salary based on skills and experience. In addition, you will be eligible for variable compensation and matched pension plan per SCU policies. You will also receive a great host of benefits, including:

• Extended medical, dental, vision benefits, plus a health spending account (100% of premiums are paid by SCU)

• Critical Illness insurance, Life insurance, AD&D insurance, and Employee Assistance programs

• Employee Banking benefits (i.e. free chequing account, low interest MasterCard, bonus rate on deposit and lending products)

• Opportunities for professional development

• Clothing allowance

• Free parking at all locations

Accessibility and inclusivity

We believe our employees should represent the diversity of our members and the communities in which we live and serve. If you require an accommodation for the recruitment or interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we’ll work with you to meet your needs.

Closing Date: October 12, 2026

We are committed to employing a diverse workforce and encourage all qualified individuals to apply. We thank all candidates for their interest, however, only those selected for an interview will be contacted.

Position Summary

As a locally based financial institution, Cambrian Credit Union is known for working within our community. Everything we do at Cambrian is guided by our five simple values: Integrity and Honesty; Member Focused; Competitive; Community Involvement; Innovative Spirit.

We are currently seeking a Wealth & Advisory Sales & Support Specialist to join our team! If you have experience in financial services, wealth management, sales support, or administration and are passionate about delivering an exceptional member experience, this role could be a great fit for you!

The Wealth & Advisory Sales & Support Specialist consistently delivers high-quality support within the Wealth & Advisory Services department while ensuring that Cambrian’s reputation for professional wealth expertise is maintained in all interactions with members and our partner, Aviso Wealth. The position provides backup support to the Supervisor, Wealth & Advisory Services, and the Manager, Wealth & Advisory Services. It also encompasses key administrative and sales-focused activities that support continued sales growth, basic member servicing, and the advisory team’s delivery of an exceptional investment and planning experience to members.

The Wealth & Advisory Sales & Support Specialist will be responsible for:

• Provide support to the Aviso Wealth Mutual Fund and Investment Division advisory team while working in close collaboration with and accepting direction from the Supervisor, Manager & VP, Wealth & Advisory Services.

• Act as the primary liaison with Aviso Wealth in monitoring and performing administrative and sales activities, including but not limited to transfers, PACs, SWPs, EFTs, permitted KYC updates, and income plans.

• Effectively use the Online Service Management and CSM tracking systems.

• Lead special projects in support of Cambrian’s growth strategies, as identified by the Manager or VP, Wealth & Advisory Services.

• Support the advisory team in effectively managing client accounts that require basic sales and administrative servicing.

• Lead direct communication with members to facilitate and schedule annual review meetings, including KYC renewals and the realignment of client portfolios across Cambrian’s wealth offerings.

• Maintain strong working proficiency with Aviso system platforms, specifically Dataphile, eAdvisor, and the Advisor and Investor portals.

• Effectively manage assigned direct member sales and administrative campaigns, including but not limited to managing existing Cambrian deposits and soliciting and consolidating non-Cambrian deposits through appropriate referrals within the Wealth & Advisory Services team.

• Support Cambrian’s service delivery network with administrative wealth inquiries and referrals.

• Consistently deliver high-quality, timely communication to clients through the Wealth Management Support Team contact.

• Maintain current and accurate electronic client files through timely scanning and uploading.

• Provide ongoing support to the Supervisor, Manager, and VP, Wealth & Advisory Services, with internal reporting, including but not limited to sales and referral tracking and reporting.

• Maintain a current, basic understanding of NEI Investments and Private Wealth Portfolio Solutions.

• Provide assistance and support to the Supervisor, Manager, and VP, Wealth & Advisory Services, as necessary or required (e.g., undertake projects, tasks, or duties as assigned).

Your Education & Experience:

• Minimum education level of Grade 12 or equivalent, with post-secondary education considered an asset.

• A minimum of one year of demonstrated proficiency in retail financial services or sales and support administration; experience with wealth management services is considered an asset.

• Ability to obtain the Canadian Securities Course (CSC) or Mutual Funds (IFIC) qualification within 18 months of the start date.

• Proficiency with Microsoft Outlook, Excel, Word, and Teams.

• Creative thinker and problem solver with a member-centred approach and a strong drive to continuously improve and add value to the business.

• Ability to work well in an environment with multiple and often changing priorities.

Our Environment & Total Compensation:

Cambrian offers a work environment where teamwork and creative thinking are valued. In addition, we offer ongoing professional development and a competitive total compensation package, including:

• Extended health and dental benefit options, with up to 80% of premiums paid by the employer, depending on the coverage level selected

• Defined Contribution Pension Plan – matched at 6%

• Short Term Disability, Life Insurance, Long Term Disability, AD&D insurance and EAP

• Paid sick days and paid emergency absence days

• Customized training, career development planning, and structured onboarding

• Staff banking benefits, including employee interest rates on credit union personal loans, lines of credit, mortgages, and credit cards

• Annual performance appraisals and merit increase reviews

• Hybrid work arrangements for eligible positions

How to apply:

Please submit your application online (https://www.cambrian.mb.ca/careers) by 4:00 p.m. on Friday, October 9, 2026. Your resume and cover letter must clearly demonstrate how you meet these qualifications.

Cambrian Credit Union thanks all applicants for their interest; however, only those selected for an interview will be contacted.

Note: Cambrian Credit Union is an equal-opportunity employer. We welcome and encourage applications from individuals with diverse backgrounds, abilities, and experiences. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Manager, Credit

The Manager, Credit provides leadership, oversight and direction to Stride Credit Union’s credit risk function. As leader of the Credit and Collections Department, this position works together with the Ag and Commercial and Retail lending functions to ensure Stride’s lending portfolio is effectively managed, reviewed and remains adherent to lending policies. The Manager, Credit spearheads initiatives that strengthen credit risk management, portfolio oversight, loss prevention and operational effectiveness.

What you'll get to do:

• Provide leadership and oversight to the Credit and Collections Department, ensuring all credit applications are compliant with credit union policy and collections activities are in alignment with organizational goals

• Assess credit applications by analyzing quantitative information, such as financial statements, risk models and banking system data, alongside qualitative factors such as market and economic conditions

• Support the development, review and continuous refinement of credit risk policies, including the credit concentration policy and lending policy

• Minimize lending risks through diligent and proactive financial reviews and an awareness of changing economic and industry trends

• Review, challenge and provide recommendations on significant credit exposures, policy exceptions and emerging portfolio risks

• Provide practical credit risk advice and respectfully challenge perspectives, enabling informed credit decisions that balance member needs, portfolio quality and organization objectives.

• Recognize and communicate cross-sell and referrals opportunities identified in credit applications   

• Proactively review delinquency, recovery and write-off trends, and recommend initiatives that minimize organizational losses and improve member outcomes

• Monitor and evaluate the performance of collection activities; holding the department accountable for results while identifying opportunities for continuous improvement

• Proactively identify emerging risks and recommend actions to mitigate

• Develop annual plans, departmental goals, and accountability frameworks that align with organizational priorities and drive measurable outcomes

• Lead, coach, and develop team members fostering a high-performance and continuously improving culture

Who we are looking for:

• You have post-secondary education plus 7-9 years of job-related experience, or an equivalent combination of education or experience

• You are an experienced credit risk leader who balances prudent risk management with practical member focused solutions

• You have a sound understanding of credit union policies, regulatory requirements and prudent lending practices

• You have excellent communication, relationship building, analytical and decision making skills

Why join Stride Credit Union?

We offer an engaging work environment where creativity and autonomy are valued. You will receive a strong compensation package including a competitive salary, eligibility for bonuses and a matched pension plan. You will also receive additional benefits, such as:

• Flexible work options, where available

• Extended health, dental and vision benefits

• Employee banking benefits (including free chequing accounts, low interest credit card and bonus rates on deposit and lending products)

• Opportunities for professional development and career growth

This is a hybrid work opportunity, however, some travel to Stride Credit Union branches will be required based on business needs.  The successful candidate must live in Manitoba and be willing to work in-branch as required.

If this sounds like something you are up for, we want to hear from you! We will review all applications on Friday, October 16th but this posting will remain open until the position is filled.

Manager, Credit | Stride Credit Union Opportunities

Stride Credit Union is committed to employing a diverse workforce and encourages all qualified individuals to apply.  If you require accommodation related to the materials or activities used throughout the selection process, please let us know.  We thank all candidates for their interest, however, only those selected for an interview will be contacted.

Business Development Manager NorthStar Insurance

Full-Time Permanent Position

Location – Any NorthStar Agency Location

About NorthStar Insurance

NorthStar Insurance offers a full range of insurance services through five locations in the Parkland and Southwestern Manitoba. NorthStar helps friends, neighbours, and communities make insurance decisions that suit their unique needs, offering coverage and advice across areas such as home and property, automobile, leisure, travel, and business and agriculture insurance. As a wholly owned subsidiary of Fusion Credit Union, NorthStar Insurance is committed to strengthening communities through trusted insurance advice, community investment, and client-focused solutions.

Why Work at NorthStar?

At NorthStar, success comes down to people. The organization prioritizes employee wellness and satisfaction while offering a professional, service-oriented environment where employees can grow their skills, build meaningful client relationships, and contribute to the success of the communities NorthStar serves.

The Position:

The Business Development Manager is responsible for driving revenue growth, market expansion, and strategic business development initiatives for NorthStar Insurance. This role develops and manages a strong pipeline of opportunities, builds strategic referral and partner relationships, identifies emerging market opportunities, and supports complex growth pursuits. Working closely with the Director of Wealth and Insurance Services, agency leadership, and internal partners, the Business Development Manager contributes to organizational growth through proactive relationship management, market intelligence, community engagement, and business development activities.

Key Responsibility Areas:

• Develop and execute business development strategies that support annual revenue, market growth, pipeline, and partnership objectives.

• Identify, qualify, and pursue new business opportunities within targeted industries, market segments, and geographic regions.

• Build and maintain a robust pipeline of prospects through networking, referrals, community engagement, and proactive outreach.

• Develop relationships with key decision-makers, referral partners, professional advisors, businesses, community organizations, and other influential contacts to generate leads and support market expansion.

• Collaborate with internal insurance advisors and specialists to develop and present solutions that meet client needs, including support for complex sales pursuits, proposals, and business presentations.

• Represent NorthStar at networking events, conferences, trade shows, community functions, and other business development opportunities.

• Research and monitor market conditions, competitor activity, industry trends, and client needs to identify growth opportunities and recommend strategies that support NorthStar’s objectives.

• Work with leadership to develop annual business development plans, marketing campaigns, promotional initiatives, and strategies to expand market share.

• Monitor business development activity and performance against established revenue, pipeline, partnership, and growth targets, and prepare related reports and recommendations.

• Coordinate client introductions and handoffs to brokers and service teams while maintaining accurate prospect, client, and activity records within Customer Relationship Management systems.

• Ensure business development activities comply with applicable legislation, regulations, licensing requirements, policies, and procedures.

What You’ll Bring:

• Post-secondary education in business administration, insurance management, or a related field.

• Five to ten years of progressive experience in insurance is required. Additional experience in financial services, commercial sales, business development, or relationship management would be considered an asset.

• Demonstrated experience building referral networks, developing strategic partnerships, identifying new business opportunities, and supporting revenue or market share growth.

• Canadian Accredited Insurance Broker Level III license is required.

Compensation:

Compensation for this position is $69,928 - $85,549 per annum, plus commission. NorthStar also offers a competitive total compensation package, including comprehensive benefits and pension, along with opportunities for professional growth and development.

For a complete job description, please contact the email address below. NorthStar welcomes applications from individuals with diverse backgrounds and experiences. We are committed to providing an inclusive and accessible recruitment experience. If you require accommodation during the recruitment process, please let us know.

Please email your resume and cover letter by Wednesday, October 14, 2026 to hr@fusioncu.com. We appreciate all applications; however, only those selected for an interview will be contacted.

About Credit Union Central of Manitoba

Credit Union of Manitoba (CUCM) is the trade association and service provider for the province's 15 autonomous credit unions. CUCM's purpose is to provide strategic leadership for credit unions, and to deliver high-value solutions that help each credit union achieve its vision.

The Position:

Reporting to the Manager, Financial Reporting, this position will provide their accounting expertise to support management and the entire department on various financial reporting matters and projects, including but not limited to; financial margin analysis, treasury reporting, regulatory reporting, board reporting, and preparation of monthly financial statements. In addition, the Senior accountant will oversee administration of financial software systems, including user management and system upgrades.

The Person:

• Education equivalent to completion of a university (bachelor) program in a relevant field of study

• 3 to 6 years of related work experience

• An innovation mindset with a focus on continuous improvement

• Able to drive a project from start to finish

• Enjoys tying loose ends and wrapping it all up

• Keen analytical skills and a detail-oriented mindset with a high degree of accuracy

• Strong communication skills to convey complex ideas in a concise and brief fashion

• High degree of computer literacy, particularly in spreadsheets

Key Competencies:

• Demonstrating a significant degree of knowledge in financial reporting, treasury reporting, analysis, and software.

• Demonstrating self-motivation; identifying and dealing with issues proactively and persistently; seizing opportunities that arise.

• Showing concern for all aspects of the job; checking processes and tasks for accuracy, thoroughness, and compliance with controls; seeking out opportunities for improving processes, effectiveness of controls, outcomes, or products.

• Taking the initiative in understanding the needs of others (internal and external customers).

• Effectively filling necessary roles; showing strong listening, summarizing, facilitating and "bridge building" skills to develop and maintain cooperation and teamwork.

What we offer:

We offer an excellent total compensation and benefits package including an incentive pay program, an extensive community service program, training and development opportunities, and a hybrid work environment that engages and enables our employees to serve our members.

The salary will relate to qualifications and experience. The annual base salary range for this position is $68,613- $83,985.

Closing Date: October 6, 2026.

To apply, please go to the following site: https://cucm.applicantpro.com/jobs/4219561

We are committed to providing a safe, respectful, and inclusive environment where your unique background, perspectives and talent are valued.

CUCM welcomes applications from people with disabilities. Accommodation is available upon request during the assessment and selection process.

We thank all candidates for their interest; however, only those candidates selected for an interview will be contacted.

Building a Brighter Future, Together

Position Available: Branch Manager -Brandon, Manitoba

At Sunrise Credit Union, we believe in the power of community, collaboration, and innovation. As one of Manitoba’s fastest-growing credit unions, we are committed to promoting fair and meaningful employment within a safe, respectful, and diverse workplace. Choosing Sunrise means joining a values-driven organization where your leadership can create real impact—for our employees, our members, and the communities we serve.

About Sunrise Credit Union

With a proud history spanning over 75 years, Sunrise Credit Union has been guided by a strong set of core values: integrity, honesty, cooperative philosophy, respect, fairness, empathy, loyalty, courage, and optimism. These values, combined with strategic business management, have guided our steady growth to:

• 19 branches across the Parkland and Western Manitoba region

• 240+ employees dedicated to our members’ success

• Over $2 billion in assets as of 2025

Sunrise is committed to lifelong learning, personal development, and driving organizational improvements. We foster a culture that embraces growth, innovation, and invests in future-focused service solutions to meet the evolving needs of our members – now and in the future.

Why Choose Sunrise Credit Union

We offer a comprehensive and competitive compensation package, including:

• Competitive salary

• Full health benefits program

• Employer-matched pension plan

• Individualized training and development programs

• Annual wellness allowance

• Incentive pay opportunities

• No-fee employee accounts

• referred and discounted rates on products and loans

… and much more

The Opportunity: Branch Manager – Brandon, MB

We are seeking a results-oriented and community-minded leader to oversee the operations of our Brandon branch and activities within clearly defined policies and procedures. This is a key leadership role with the opportunity to shape branch success and strengthen relationships in a vibrant, growing community.

What You Will Do

• Organizes and directs daily activities of both the deposit and loan portfolios, which may be comprised of deposits, credit, commercial, agricultural lending, mortgages and investments

• Conducts employee performance appraisals

• Coaches and develops employee performance

• Conducts staff meetings and oversees operational concerns

• Works to maintain the Credit Union's image and profile in the community by supporting and attending community events

• Initiates action to improve branch efficiency, maintains proper security procedures, and adheres to established credit union policies and procedures

• Visit our website at https://www.sunrisecu.mb.ca/about/careers for more information on a complete job description.

What You Will Bring:

We are looking for a dynamic leader with a passion for people and community. Ideal candidates will possess:

• A bachelor’s degree in business, finance, or a related field

• A proven track record of leadership

• Strong experience in lending (commercial, ag, mortgage) and financial advisory services

• Strategic thinking and decision-making capabilities, paired with operational know-how

• Knowledge of the financial industry, trends and the Credit Union Advantage

• Completion of industry-related education (e.g., CUIC Studies) is preferred

• A deep understanding of rural community dynamics and the value of community engagement

Our Commitment to You

Sunrise Credit Union is committed to creating a workplace environment where personal growth, continuous learning, and professional autonomy are not only encouraged - but expected. Through progressive human resource practices and forward-thinking leadership, we empower our employees with the tools, training, and support needed to succeed today and lead into the future.

Our diverse, motivated team is united by a shared commitment to making a meaningful impact in the lives of our members and the communities in which they work and live.

Ready to Make a Difference?

Learn more about this opportunity and apply online by visiting https://sunrisecu.mb.ca/About/Careers/

If you are a job seeker with a disability and require reasonable accommodation throughout the recruitment process, please email hr@sunrisecu.mb.ca with your request(s).

We thank all applicants, but only those selected for an interview will be contacted.

Position Title:         Consumer Lending Officer

Posting Number:    CONSU003152 

Closing Date:          October 9, 2026  

Location:                  Steinbach

Hours of Work:        Full-Time  

Build a rewarding career with Steinbach Credit Union

Steinbach Credit Union (SCU) is one of Manitoba’s largest credit unions and among the top 10 in Canada, with over $10 billion in assets. For the past 80 years, we have worked with our members to create relationships based on trust and support. Our goal is to provide advice and recommend products and services that are tailored to meet every member’s individual needs.

Our member-centric approach is a key driver in everything we do, and our level of service is second to none. We provide an environment of trust in which members feel comfortable doing business and they will recommend us to their family and friends. For more information, please visit our website. 

An exciting opportunity awaits!

We currently have an opportunity for a Consumer Lending Officer to join our team in our Steinbach branch.  As a Consumer Lending Officer, you will provide lending services to current members and potential members. You’ll recognize member needs and promote and cross-sell all credit union products and services to members, while ensuring all assigned lending activities are in compliance with relevant legislation, regulations, policies and procedures.

Specific Responsibilities

• Conduct interviews with members and prospective members via email, phone, or in person to assess lending needs and recommend appropriate financial solutions.

• Evaluate and adjudicate applications for mortgages, loans, and lines of credit by analyzing character, capacity, and collateral to determine creditworthiness.

• Provide timely and knowledgeable responses to member inquiries regarding lending services, resolving routine concerns with professionalism and care.

• Identify and refer cross-selling opportunities to relevant departments to support broader financial service engagement and member satisfaction.

• Ensure compliance with applicable legislation and internal security protocols in all lending-related activities.

Qualifications

• Post-Secondary education in business and/or 2 to 5 years of lending experience, or 5 years sales experience within a financial institution

• Experience excelling in a dynamic, fast-paced sales environment with a focus on member service, meeting targets, and driving results

• Strong written and verbal communication skills, with the ability to build effective relationships and collaborate across teams

• Proven ability to analyze complex information and make sound, informed decisions

• Exceptional customer service skills with the ability to build and maintain long-term relationships

• Exceptional ability to prioritize tasks, stay organized, manage time effectively, plan strategically, and follow through on commitments

• Digital literacy using a variety of systems and tools

• Knowledge of Credit Union products, services, and systems would be considered an asset

How we'll reward you

You can look forward to joining an organization that values teamwork and its membership. You will receive a competitive annual salary based on skills and experience. In addition, you will be eligible for variable compensation and matched pension plan per SCU policies. You will also receive a great host of benefits, including:

• Extended medical, dental, vision benefits, plus a health spending account (100% of premiums are paid by SCU)

• Critical Illness insurance, Life insurance, AD&D insurance, and Employee Assistance programs

• Employee Banking benefits (i.e. free chequing account, low interest MasterCard, bonus rate on deposit and lending products)

• Opportunities for professional development

• Clothing allowance

• Free parking at all locations

Accessibility and inclusivity

We believe our employees should represent the diversity of our members and the communities in which we live and serve. If you require an accommodation for the recruitment or interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we’ll work with you to meet your needs.

Closing Date: October 9, 2026

We are committed to employing a diverse workforce and encourage all qualified individuals to apply. We thank all candidates for their interest, however, only those selected for an interview will be contacted.

Building a Brighter Future, Together

Position Available: Branch Manager -Deloraine, Manitoba

At Sunrise Credit Union, we believe in the power of community, collaboration, and innovation. As one of Manitoba’s fastest-growing credit unions, we are committed to promoting fair and meaningful employment within a safe, respectful, and diverse workplace. Choosing Sunrise means joining a values-driven organization where your leadership can create real impact—for our employees, our members, and the communities we serve.

About Sunrise Credit Union

With a proud history spanning over 75 years, Sunrise Credit Union has been guided by a strong set of core values: integrity, honesty, cooperative philosophy, respect, fairness, empathy, loyalty, courage, and optimism. These values, combined with strategic business management, have guided our steady growth to:

• 19 branches across the Parkland and Western Manitoba region

• 240+ employees dedicated to our members’ success

• Over $2 billion in assets as of 2025

Sunrise is committed to lifelong learning, personal development, and driving organizational improvements. We foster a culture that embraces growth, innovation, and invests in future-focused service solutions to meet the evolving needs of our members – now and in the future.

Why Choose Sunrise Credit Union

We offer a comprehensive and competitive compensation package, including:

• Competitive salary

• Full health benefits program

• Employer-matched pension plan

• Individualized training and development programs

• Annual wellness allowance

• Incentive pay opportunities

• No-fee employee accounts

• referred and discounted rates on products and loans

… and much more

The Opportunity: Branch Manager – Deloraine, MB

We are seeking a results-oriented and community-minded leader to oversee the operations of our Deloraine branch and activities within clearly defined policies and procedures. This is a key leadership role with the opportunity to shape branch success and strengthen relationships in a vibrant, growing community.

What You Will Do

• Organizes and directs daily activities of both the deposit and loan portfolios, which may be comprised of deposits, credit, commercial, agricultural lending, mortgages and investments

• Conducts employee performance appraisals

• Coaches and develops employee performance

• Conducts staff meetings and oversees operational concerns

• Works to maintain the Credit Union's image and profile in the community by supporting and attending community events

• Initiates action to improve branch efficiency, maintains proper security procedures, and adheres to established credit union policies and procedures

• Visit our website at https://www.sunrisecu.mb.ca/about/careers for more information on a complete job description.

What You Will Bring:

We are looking for a dynamic leader with a passion for people and community. Ideal candidates will possess:

• A bachelor’s degree in business, finance, or a related field

• A proven track record of leadership

• Strong experience in lending (commercial, ag, mortgage) and financial advisory services

• Strategic thinking and decision-making capabilities, paired with operational know-how

• Knowledge of the financial industry, trends and the Credit Union Advantage

• Completion of industry-related education (e.g., CUIC Studies) is preferred

• A deep understanding of rural community dynamics and the value of community engagement

Our Commitment to You

Sunrise Credit Union is committed to creating a workplace environment where personal growth, continuous learning, and professional autonomy are not only encouraged - but expected. Through progressive human resource practices and forward-thinking leadership, we empower our employees with the tools, training, and support needed to succeed today and lead into the future.

Our diverse, motivated team is united by a shared commitment to making a meaningful impact in the lives of our members and the communities in which they work and live.

Ready to Make a Difference?

Learn more about this opportunity and apply online by visiting https://sunrisecu.mb.ca/About/Careers/

If you are a job seeker with a disability and require reasonable accommodation throughout the recruitment process, please email hr@sunrisecu.mb.ca with your request(s).

We thank all applicants, but only those selected for an interview will be contacted.

ROLE OVERVIEW

Reporting to the Branch Manager, the Assistant Branch Manager I is responsible for contributing to Assiniboine Credit Union/ Caisse Assiniboine (ACU)’s goals to integrate values-based banking in every aspect of our business to differentiate ACU meaningfully from other financial institutions; create a consistent and compelling member experience across all of our core channels that makes it easy to do business with us; and grow, in a balanced and intentional way, by attracting new members and deepening existing relationships.  

Leading a team of member service representatives and working in partnership with the Branch Manager, the Assistant Branch Manager will foster a proactive advice and service delivery culture with high member satisfaction. Leading by example the Assistant Branch Manager will champion/ supports ACU’s commitment to rural and agricultural communities, francophone services, values-based banking and ACU’s triple bottom line accountability to people, planet, and prosperity in all decisions.

KEY ACCOUNTABILITIES

Leadership, Coaching & Culture Building

• Leads, and develops a small team of member service representatives through regular one-on-one coaching, observational coaching and team meetings.

• Responsible for creating a proactive advice and service delivery culture focused on providing a consistent and compelling member experience.

• Contributes to the  achievement of the service delivery team’s targets by effectively translating the goals and objectives into operational plans in order to deliver on established team and branch performance objectives. Tracks, measures and reports regularly on progress towards goals and results.

• Act as a change agent to contribute to branch and organization wide objectives and shift the culture towards proactive advice and service delivery.

• Champions a digital-first mindset by inspiring, educating, and empowering the team to embrace digital solutions, driving engagement and adoption through proactive leadership and strategic guidance.

• Demonstrates understanding and leads by example of ACU’s commitment to values-based banking, shared value, respectful workplace and diversity and inclusion.

• Ensure that all programs, policies and processes are implemented in a manner that supports the organization’s mission, vision, and values.

Member Experience & Service Delivery

• Delivers and coaches to a seamless member experience on all member transactions, making it easy to do business with ACU.

• As part of the front line team, is often required to support members directly on the frontline.

• Conducts initial conversations with members to uncover member needs, and identifies the appropriate point of referral.  Ensuring a warm hand off along to the appropriate team member.

• Solves routine member and operational issues and works closely with the Branch Manager on more complex issues with an aim to provide first contact resolution and ensuring the needs of members, employees and the credit union are met.

• Performs effective lobby management, monitoring the flow of members within the branch and ensuring all members are greeted on arrival.

• Promotes, educates and assists members with a digital-first mindset and technological solutions.

Branch Operations & Risk Management

• Ensures required reporting is completed timely and accurately, and internal audit processes are followed with an aim for first time right.

• Participates in opening and closing duties of the vault, ATM and cash recycler units.

• Keep strictly confidential on the affairs of anyone whose private information becomes available to them in the course of their duties.

• Contributes to the day to day service delivery and member experience of the branch

• Assists the Branch Manager with implementing frontline business plans to facilitate financial target achievement by planning cost-effective operations and market development activities. 

• Supports communication focused on frontline operations and occasionally supports all branch communication.

• Responsible for compliance and risk management, through the execution of internal policies and procedures, maintain ongoing compliance with regulatory and legislative requirements at all times.  

• Ensure that branch operations are conducted in a manner that supports ACU’s commitment to rural and agricultural communities, francophone services, value-based banking, respectful workplace and diversity, equity and inclusion.

• May be required to lead teams in multiple locations

Community Engagement & Industry Awareness

• Act as an ambassador of ACU by being visible in the community in support of corporate and community initiatives.

• Accountable for maintaining current and relevant knowledge of industry trends, competitor products and strategies.

• Act as a change agent and early adopter of all new initiatives to advance operational objectives and the member experience.

QUALIFICATIONS

Education and experience

The competencies of this position are typically acquired through 2-3 year of experience in a financial intuition with the ability to provide advice on basic lending and investment inquiries

Key Occupational Skills:

• Utilizes leadership skills  in interactions with a focus on providing individual and team coaching,  and fosters a team environment

• Proficient communication and interpersonal skills, with the ability to build and maintain relationships

• Ability to effectively utilize time management skills to support operational demands both as an individual and of the team

• Digital literacy using a variety of systems and tools

• Working knowledge of all credit union products and services to answer general inquiries and identify opportunities

In addition, the Assistant Branch Manager:

• Is passionate in leading people to be the best version of themselves.

• Has a desire to continue to build leadership capabilities

• Is passionate about the employee and member experience.

• Is dedicated to quality coaching and professional development, supporting others to grow in the organization.

• Doesn’t shy away from challenging conversations

• Is open to and provides consistent feedback, remaining committed to continuous improvement.

• Solves problems and makes decisions with confidence and courage.

• Is versatile and flexible in utilizing multiple approaches, processes and technologies at one time.

• Operates at the highest standard of ethical behavior as a leader by example.

WHO WE ARE?

As a Certified B Corporation® and one of Manitoba’s Top Employers (2024), the culture of Assiniboine Credit Union is supportive of the individual while focused on the greater community.  You’ll be motivated by shared values and encouraged to always think about how, through financial sustainability, we can do more for our members, our employees and our community. 

Choosing to work at Assiniboine Credit Union means that you’ll be working for an organization that:

• puts people, planet and prosperity first,

• values diversity and inclusion,

• is focused on social and environmental responsibility,

• supports employees through training programs and long-term career development,

• offers a competitive total compensation program which includes bonuses, a matched pension program, and health and dental benefits.

If doing things differently and doing more is part of who you are, join us on a rewarding journey where your personal aspirations and career goals can align.

If you are interested in applying for this position, please submit your application by Friday, December 4, 2026, at 4:00 pm.
We thank everyone who applies, but only candidates selected for an interview will be contacted. 

We are committed to workforce diversity and actively recruit people with diverse backgrounds, experiences, and perspectives reflecting the community in which we live and work. Applicants may request reasonable accommodation related to the materials and activities used throughout the selection process.

Position:                     Executive Assistant

Status:                       Full-time, Permanent        

Location:                    Winnipeg Branch

Posting Closes:         Until Filled

Salary Grade:             5 ($52,000 - $62,400)

Me-Dian Credit Union is the first Indigenous full-service financial institution to be founded in Canada. Our mission is to proudly provide guidance and services to support and financially empower Indigenous communities. We are committed to serving our communities by responding to the needs of our members with accessible, effective service and a strong focus on positive member experiences. If you are interested in becoming part of a collaborative and diverse team and building a rewarding career in a fast-paced environment, we encourage you to apply.

WHY WORK WITH ME-DIAN CREDIT UNION?

At Me-Dian Credit Union (MCU), we are proud to offer a supportive, inclusive, and community-focused workplace rooted in Indigenous values. Our team enjoys a wide range of meaningful benefits, including:

• Competitive Rewards – Base salary with eligibility for additional variable compensation based on individual and organizational performance.

• Extended Benefits Program – Includes health, dental, and vision coverage, along with counselling and mental health resources.

• Exclusive Staff Financial Benefits – Opportunity for 1% interest rate on loans and mortgages after 12 months of employment with MCU, along with a free Staff Account and discounted Staff Rates for MCU banking needs.

• Employee Assistance Program (EAP) – Confidential support services for personal or work-related challenges, available to employees and their families.

• Pension Matching – Invest in your future with our competitive pension matching program.

• Fitness Reimbursement Program – Support for maintaining an active lifestyle through eligible gym/fitness memberships and activities.

• People-first culture – We value an inclusive and supportive environment, offering cultural awareness sessions, events, and team-building activities.

• Opportunities for Advancement – Professional growth through training, mentorship, and career development pathways.

JOB PURPOSE

The Executive Assistant is responsible for providing high-level administrative and organizational support to the Chief Executive Officer. This role involves coordinating schedules, meetings, communications, travel, and other administrative functions while maintaining a high level of confidentiality and professionalism. The Executive Assistant will support the executive operations by managing competing priorities, preparing documents and meeting materials, coordinating activities, and following up on action items. This role requires strong organizational skills, attention to detail, sound judgment, and the ability to work independently in a fast-paced environment.

Reports To:

• Chief Executive Officer

KEY RESPONSIBILITIES

Executive Support & Coordination

• Provide administrative and organizational support to executive operations, including managing calendars, schedules, appointments, correspondence, and priorities.

• Coordinate meetings, prepare agendas and materials, record minutes and action items, and ensure appropriate follow-up.

• Prepare, format, proofread, and distribute reports, presentations, correspondence, and other confidential documents.

Communication & Relationship Management

• Serve as a professional point of contact between the Chief Executive Officer, employees, members, Board representatives, community partners, and other stakeholders.

• Foster positive working relationships with employees, members, leadership, and external stakeholders while representing Me-Dian Credit Union in a professional manner.

• Handle confidential and sensitive information with discretion and maintain a high level of professionalism at all times.

Travel & Event Coordination

• Coordinate travel arrangements, accommodations, itineraries, and other logistics for executives and staff as required.

• Assist with the coordination of meetings, events, presentations, conferences, and other organizational activities.

• Support the planning and preparation of Board and committee meetings, including materials, minutes, and follow-up as required.

Organization & Special Projects

• Monitor deadlines, action items, correspondence, and commitments to ensure timely completion.

• Assist with research, special projects, presentations, and other initiatives as directed by the Chief Executive Officer.

• Anticipate administrative needs, manage competing priorities, and provide proactive support to ensure the effective operation of the organization.

• Perform other related duties as required.

QUALIFICATIONS

• Post-secondary education in Business Administration, Office Administration, Executive Administration, or a related field is considered an asset.

• Previous experience in an administrative or executive support role is required.

• Experience supporting senior leadership is considered an asset.

• Strong organizational and time management skills with the ability to manage multiple priorities and deadlines.

• Excellent written and verbal communication skills.

• Strong attention to detail and accuracy.

• Ability to maintain confidentiality and exercise sound judgment when dealing with sensitive information.

• Proficient in Microsoft Office, including Outlook, Word, Excel, and PowerPoint.

• Ability to work independently and as part of a collaborative team.

• Professional, approachable, and adaptable with strong interpersonal skills.

• Experience coordinating meetings, events, travel, and complex schedules is considered an asset.

• Lived or professional experience working with Indigenous communities is an asset.

• Valid driver's license and ability to travel as required.

WORKING CONDITIONS

• Work Life Balance – 37.5 Hours Per Week

• Must be able to report to work in-person at listed work location

• Office Environment, 2nd Floor

• Working Indoors

• Travel – Travel may be required for meetings and organizational activities

• Flexible hours may be required to support executive schedules and activities

PHYSICAL REQUIREMENTS

• Extended periods of sitting in office chair

• Extended periods with computer screen

READY TO APPLY?

If you are interested in this position, please email your résumé and cover letter to apply@mediancu.mb.ca. We would like to thank all candidates interested, however only those selected for further considerations will be contacted for interviews.

We encourage First Nations, Métis, and Inuit candidates to apply, and welcome applicants from all backgrounds, as Me-Dian Credit Union is committed to building a diverse and inclusive team to serve our members.

Role Overview:

The Commercial Account Manager (AM is at the forefront of driving results and managing risks for a designated portfolio of business members and prospects. Reporting to the Manager, BFC/AFC, you will proactively identify and pursue new business opportunities, referring them to the appropriate specialists within the credit union. Collaborating closely with your team and the Manager, you will ensure that goals are met and members receive exceptional service that exceeds their expectations. This role supports Assiniboine Credit Union/Caisse Assiniboine (ACU)’s commitment to rural and agricultural communities, francophone services, values-based banking and ACU’s triple bottom line accountability to people, planet, and prosperity.

‍

Key Responsibilities:

• Achieve Sales Targets: Meet personal business targets and track/report on sales goals and results. Play a key role in developing strategies to facilitate goal attainment.

• Business Development: Proactively identify new sources of business and develop, retain, and grow relationships by ensuring member needs are met and the relationship contributes positively to the credit union.

• Promote and provide advice: Promote, provide advice, and negotiate business-banking services that meet the needs of potential and existing members, ensuring compliance with relevant legislation, regulations, policies, and procedures.

• Financial Advice: Provide financial advice relative to business banking, applying knowledge of the member's financial condition and market information to effectively position ACU's products and services.

• Quality Member Service: Interpret and understand operating processes, procedures, lending policies, and security requirements to ensure quality and seamless delivery of sales and service to members.

• Credit Evaluation and Analysis: Evaluate, write and approve commercial lending products within approved lending limits including the careful analysis of financial statement credit history, business plans and market conditions to ensure sound decision making.

• Risk Management: Monitor and manage risks within the portfolio to ensure compliance with credit union policies and procedures. Identify and address potential issues, recommend appropriate actions, and maintain a thorough understanding of lending policies and security requirements to support sound decision-making.

• Industry Knowledge: Maintain current and relevant knowledge of industry trends, competitor products and strategies, as well as the members' industries and local/national events impacting members' affairs.

• Community Engagement: Act as a representative for the Credit Union and the Business Financial Centre by being visible in the community and supporting community groups and initiatives.

• Values Based Banking: Understand, respect, and support ACU's commitment to values based banking, workplace diversity, and respectful workplace initiatives.

‍ ‍

Education and Experience: ‍

This position requires a diploma or degree in Business (Agribusiness), finance, accounting or a related field.  Minimum 3 years of lending experience within a financial institution with a focus on Commercial and/or Agriculture banking is required. An equivalent combination of education and experience would be considered.

‍ ‍

Key Occupational Skills:

• Advice and Member Service: Expertise in advice and member service, with a focus on relationship management.

• Commercial Credit: Advanced knowledge of commercial credit, accounting, budgeting, and financial management.

• Professional Excellence: Demonstrate professional excellence and strong negotiation skills.

• Analytical Acumen: Strong financial, analytical, and complex credit acumen.

• Commercial Law: Working understanding of commercial law.

• Product Knowledge: Extensive knowledge of ACU's business products, policies, and procedures, particularly commercial loan and deposit product knowledge.

• Technology Proficiency: Working knowledge of credit union technology and computer applications.

• Operational Knowledge: Understanding of credit union operations, philosophies, principles, legislation, regulations, policies, and procedures.

• Values-Based Banking: Commitment to values-based banking and triple bottom line accountability.

• Language Proficiency: Proficient in English, with French being a valuable asset, and proficiency in other languages is also advantageous

‍

Who we are: ‍

As a Certified B Corporation® and one of Manitoba’s Top Employers (2024), the culture at Assiniboine Credit Union / Caisse Assiniboine is supportive of the individual while focused on the greater community.  With the widest geographic reach of any credit union in Manitoba, you’ll be motivated by shared values and encouraged to always think about how, through financial sustainability, we can do more for our members, our employees and our community. 

‍ ‍

Choosing to work at Assiniboine means that you’ll be working for a uniquely Manitoban credit union  that…  

• puts people, planet and prosperity first,

• values diversity and inclusion,

• is committed to serving its urban, rural, agricultural, and Francophone communities,

• is focused on social and environmental responsibility,

• supports employees through training programs and long-term career development,

• offers a competitive total compensation program which includes bonuses, a matched pension program, and health and dental benefits.

If doing things differently and doing more is part of who you are, join us on a rewarding journey where your personal aspirations and career goals can align.

‍ ‍

If you are interested in applying for this position, please submit your application Open until Filled. We thank everyone who applies, but only candidates selected for an interview will be contacted.

We are committed to workforce diversity and actively recruit people with diverse backgrounds, experiences, and perspectives reflecting the community in which we live and work. Applicants may request reasonable accommodation related to the materials and activities used throughout the selection process.

Commercial Account Manager – Small and Medium Enterprise | Assiniboine Credit Union Opportunities

‍ ‍

Status: Full-Time, Permanent

Location: Grand Rapids Branch

Posting Closes: Until Filled

Salary: 1 ($39,000 - $46,800)

Me-Dian Credit Union is the first Indigenous full-service financial institution to be founded in Canada. Our mission is to proudly provide guidance and services to support and financially empower Indigenous communities. We are committed to serving our communities by responding to the needs of our members with accessible, effective service and a strong focus on positive member experiences. If you are interested in becoming part of a collaborative and diverse team and building a rewarding career in a fast-paced environment, we encourage you to apply.

WHY WORK WITH ME-DIAN CREDIT UNION?

At Me-Dian Credit Union (MCU), we are proud to offer a supportive, inclusive, and community-focused workplace rooted in Indigenous values. Our team enjoys a wide range of meaningful benefits, including:

• Competitive Rewards – Base salary with eligibility for additional variable compensation based on individual and organizational performance.

• Extended Benefits Program – Includes health, dental, and vision coverage, along with counselling and mental health resources.

• Exclusive Staff Financial Benefits – Opportunity for 1% interest rate on loans and mortgages after 12 months of employment with MCU, along with a free Staff Account and discounted Staff Rates for MCU banking needs.

• Employee Assistance Program (EAP) – Confidential support services for personal or work-related challenges, available to employees and their families.

• Pension Matching – Invest in your future with our competitive pension matching program.

• Fitness Reimbursement Program – Support for maintaining an active lifestyle through eligible gym/fitness memberships and activities.

• People-first culture – We value an inclusive and supportive environment, offering cultural awareness sessions, events, and team-building activities.

• Opportunities for Advancement – Professional growth through training, mentorship, and career development pathways.

JOB PURPOSE

The Member Service Representative (MSR) is responsible for delivering exceptional service to credit union members by addressing their account-related inquiries, processing transactions, and providing assistance with a variety of products and services. This role involves fostering positive relationships with members, promoting credit union products, and ensuring smooth and efficient experience for all members.

Reports To:

• Member Service Representative (MSR) Supervisor

DUTIES & RESPONSIBILITIES

Member Support & Service

• Provide friendly, professional service to members, assisting with inquiries, transactions, and general banking needs.

• Process deposits, withdrawals, transfers, payments, and other routine transactions.

• Handle and balance cash accurately, following all security and identity verification protocols.

• Promote and recommend credit union products and services based on member needs.

• Support members in using digital services such as online banking, mobile apps, and ATMs.

Problem Resolution & Compliance

• Address member concerns promptly and follow up to ensure satisfaction.

• Handle complaints professionally, aiming to turn challenges into positive experiences.

• Maintain strict confidentiality and ensure compliance with policies, procedures, and regulations.

• Monitor for potential fraud and follow risk management procedures.

• Collaborate with team members and participate in meetings to improve service and operations.

Qualifications:

• Grade 12, plus one year of relevant work experience, or post-secondary education in business or a related field. A combination of education and experience may be considered.

• Ability to problem solve while working quickly, efficiently, and with a high degree of accuracy.

• Excellent verbal and written communication skills.

• Strong Commitment to teamwork with the ability to work collaboratively in a team-based organization.

• Lived or professional experience working with Indigenous communities is an asset.

• Experience with handling cash is an asset.

Working Conditions:

• Office environment

• May be required to operate the branch independently during designated shifts

• Must be able to report to work in-person at listed work location:

  Me-Dian Credit Union – Grand Rapids Branch

  The Band Office Complex, Hwy 6

  Grand Rapids, MB R0C 1E0

Physical Requirements:

• Extended periods of sitting in office chair

• Extended periods with computer screen

READY TO APPLY?

If you are interested in this position, please email your résumé and cover letter to apply@mediancu.mb.ca. We would like to thank all candidates interested, however only those selected for further considerations will be contacted for interviews.

We encourage First Nations, Métis, and Inuit candidates to apply, and welcome applicants from all backgrounds, as Me-Dian Credit Union is committed to building a diverse and inclusive team to serve our members.

Position:                    Manager of Operations

Status:                       Full-time, Permanent        

Location:                    Winnipeg Branch

Posting Closes:         Until Filled

Salary Grade:            10 ($90,000 - $108,000)

Me-Dian Credit Union is the first Indigenous full-service financial institution to be founded in Canada. Our mission is to proudly provide guidance and services to support and financially empower Indigenous communities. We are committed to serving our communities by responding to the needs of our members with accessible, effective service and a strong focus on positive member experiences. If you are interested in becoming part of a collaborative and diverse team and building a rewarding career in a fast-paced environment, we encourage you to apply.

WHY WORK WITH ME-DIAN CREDIT UNION?

At Me-Dian Credit Union (MCU), we are proud to offer a supportive, inclusive, and community-focused workplace rooted in Indigenous values. Our team enjoys a wide range of meaningful benefits, including:

• Competitive Rewards – Base salary with eligibility for additional variable compensation based on individual and organizational performance.

• Extended Benefits Program – Includes health, dental, and vision coverage, along with counselling and mental health resources.

• Exclusive Staff Financial Benefits – Opportunity for 1% interest rate on loans and mortgages after 12 months of employment with MCU, along with a free Staff Account and discounted Staff Rates for MCU banking needs.

• Employee Assistance Program (EAP) – Confidential support services for personal or work-related challenges, available to employees and their families.

• Pension Matching – Invest in your future with our competitive pension matching program.

• Fitness Reimbursement Program – Support for maintaining an active lifestyle through eligible gym/fitness memberships and activities.

• People-first culture – We value an inclusive and supportive environment, offering cultural awareness sessions, events, and team-building activities.

• Opportunities for Advancement – Professional growth through training, mentorship, and career development pathways.

JOB PURPOSE

The Manager of Operations provides leadership and oversight of the day-to-day operations, ensuring efficient, compliant, member-focused service delivery. Working closely with the leadership team, the Manager of Operations leads strategic execution, strengthens operational performance, and enhances the member experience, while driving accountability, continuous improvement, and service excellence through operational managers. This role requires strong leadership experience in financial services and responsibility for operational effectiveness and alignment with Me-Dian Credit Union goals.

Reports To:

·        Chief Executive Officer

Direct Reports:

·        Manager of Member Services, Manager of Lending & Admin (Retail)

DUTIES & RESPONSIBILITIES

Leadership & Strategic Execution

• Collaborate with the leadership team to develop and execute strategic goals and organizational priorities.

• Lead, coach, and develop direct reports, fostering accountability, collaboration, and continuous improvement.

• Support succession planning and leadership development across the organization.

• Champion change initiatives that enhance member experience, operational effectiveness, and employee engagement.

Operational Management

• Oversee branch and operational performance, ensuring consistent service delivery, efficiency, and alignment with organizational priorities.

• Develop and maintain policies, procedures, and standards to support compliance, quality, and risk management.

• Monitor performance using key metrics and recommend operational improvements.

• Identify opportunities to improve processes and workflows to enhance efficiency and member experience.

Member Experience & Growth

• Promote a member-centric culture focused on service excellence, relationships, and retention.

• Support member growth, business development, and marketing initiatives in collaboration with leadership.

• Ensure teams proactively strengthen member relationships and deliver value.

Retail Lending

• Oversee and support the effective administration and delivery of retail lending products, ensuring lending activities are conducted in accordance with established policies, procedures, regulatory requirements, and risk management standards.

• Monitor retail lending processes and performance, identify operational issues or gaps, and take appropriate action to ensure timely and accurate processing.

• Support and coach staff in the administration of retail loans and ensure appropriate controls, documentation, and approval requirements are followed.

Regulatory Compliance

• Ensure compliance with applicable legislation, regulations, policies, and internal procedures.

• Work with auditors, compliance, and leadership to maintain strong internal controls and risk management practices.

• Support accurate and timely reporting to leadership and the Board.

Strategic Partnerships

• Manage relationships with third-party vendors and service providers to ensure service quality, performance standards, and contractual obligations are met.

• Prepare grant proposals for local and national funding for Indigenous/Northern initiatives.

• Collaborate with internal partners, including Information Technology, to assess and support operational needs and service improvements.

• Lead operational readiness and change management for new initiatives, system enhancements, and service improvements.

Other Responsibilities

• Stay current on industry trends, regulatory changes, and best practices within the financial services sector.

• Collaborate with internal partners across HR, Finance, Compliance, Information Technology, and Administration.

• Perform other related duties as required.

QUALIFICATIONS

• Demonstrated experience in a supervisory, leadership, or people management role within a financial institution or other regulated environment.

• Post-secondary education in Business Administration or a related field, or a minimum of 5+ years of relevant financial services experience; equivalent combinations may be considered.

• Proven ability to lead, coach, and develop employees while fostering a positive, collaborative, and accountable workplace culture.

• Strong understanding of branch operations, member service principles, and regulatory compliance requirements.

• Excellent interpersonal, communication, and relationship-building skills.

• Strong organizational and time management skills with the ability to manage multiple priorities effectively.

• Proven problem-solving and decision-making skills with sound judgment.

• Proficiency with Microsoft Office and related business systems.

•  Ability to build effective working relationships and collaborate across teams and departments.

• Strong commitment to professionalism, teamwork, and fostering a respectful and inclusive workplace culture.

• Experience working respectfully with Indigenous communities and diverse populations is considered an asset.

WORKING CONDITIONS

• Work Life Balance – 37.5 Hours Per Week

• Must be able to report to work in-person at listed work location

• Extended hours may be required based on operational requirements and during peak reporting periods

• Periods of higher workload during month-end, year-end, audit, budgeting, and reporting cycles

• Office Environment, 2nd Floor

• Working Indoors

PHYSICAL REQUIREMENTS

• Extended periods of sitting in office chair

• Extended periods with computer screen

READY TO APPLY?

If you are interested in this position, please email your résumé and cover letter to apply@mediancu.mb.ca. We would like to thank all candidates interested, however only those selected for further considerations will be contacted for interviews.

We encourage First Nations, Métis, and Inuit candidates to apply, and welcome applicants from all backgrounds, as Me-Dian Credit Union is committed to building a diverse and inclusive team to serve our members.

Position Title: Member Contact Centre Representative

Posting Number: MEMBE003303

Closing Date: Open Until Filled

Location: 71 Commerce Drive, Winnipeg Manitoba

Hours of Work: Full Time ‍ ‍

Build a rewarding career with Steinbach Credit Union

Steinbach Credit Union is one of Manitoba’s largest credit unions and one of the ten largest in Canada with over $11 billion in total assets. For the past 80 years, we have worked with our members to create relationships based on trust and support. Our goal is to provide advice and recommend products and services that are tailored to meet every member’s individual needs.

Our member-centric approach is a key driver in everything we do, and our level of service is second to none. We provide an environment of trust in which members feel comfortable doing business and they will recommend us to their family and friends. For more information, please visit our website.

We're looking for Member Contact Centre Representatives

As a Member Contact Centre Representative you will provide members with a variety of services related to the promotion and sales of non-cash related deposit products and services with courtesy and accuracy over the phone. You will respond to a variety of inquiries, analyze needs and assist current and potential members in finding the product or service which best meet their needs.

The role requires working full-time on different shifts throughout the department's hours of operation. These hours are Monday to Friday from 8am to 8pm and on Saturdays from 8am to 4pm.

Specific Responsibilities:

• Accurately process a wide range of member transactions and service requests, including transfers, account maintenance, loan payments, term deposits, cheque orders, and account closures

• Build and maintain strong member relationships by delivering knowledgeable, solutions focused advice via telephone and digital channels

• Provide technical assistance and guidance to members using Internet Banking and related digital services

• Conduct outbound calls as required to respond to email or voicemail inquiries and to support internal departments

Qualifications:

• Grade 12 diploma with one to three years of related experience, or an equivalent combination of education and experience

• Demonstrated ability to achieve or exceed individual and team sales targets

• Strong verbal communication and active listening skills, with the ability to build effective working relationships with members and internal teams

• Proven professionalism with a strong commitment to exceptional member service and effective problem solving

• Proficiency in Microsoft Word and Excel, with the ability to learn additional systems and technologies

• Previous experience within a credit union or financial institution is considered an asset

• Bilingualism is considered an asset

How we'll reward you

You can look forward to joining an organization that values teamwork and its membership. You will receive a competitive salary starting at $24.02 per hour based on skills and experience. In addition you would be eligible for variable compensation and matched pension plan per SCU policies. You will also receive a great host of benefits, including:

• Extended medical, dental, vision benefits, plus a healthcare spending account (premiums 100% paid by SCU)

• Short Term Disability, Long Term Disability, Life insurance, and AD&D insurance

• Employee Banking Benefits (i.e. free chequing account, low interest MasterCard, bonus rate on deposit and lending products)

• Opportunities for professional development

• Clothing allowance

Accessibility and inclusivity

We believe our employees should represent the diversity of our members and the communities in which we live and serve. If you require an accommodation for the recruitment or interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we’ll work with you to meet your needs.

Closing Date: Open until Filled

We thank all candidates for their interest, however, only those selected for an interview will be contacted.

Position:                     Financial Service Rep. I (Trainee)

Status:                       Full-time, Permanent        

Location:                    Winnipeg Branch

Posting Closes:         Until Filled

Salary Grade:            3 ($44,000 - $55,000)

Me-Dian Credit Union is the first Indigenous full-service financial institution to be founded in Canada. Our mission is to proudly provide guidance and services to support and financially empower Indigenous communities. We are committed to serving our communities by responding to the needs of our members with accessible, effective service and a strong focus on positive member experiences. If you are interested in becoming part of a collaborative and diverse team and building a rewarding career in a fast-paced environment, we encourage you to apply.

WHY WORK WITH ME-DIAN CREDIT UNION?

At Me-Dian Credit Union (MCU), we are proud to offer a supportive, inclusive, and community-focused workplace rooted in Indigenous values. Our team enjoys a wide range of meaningful benefits, including:

• Competitive Rewards – Base salary with eligibility for additional variable compensation based on individual and organizational performance.

• Extended Benefits Program – Includes health, dental, and vision coverage, along with counselling and mental health resources.

• Exclusive Staff Financial Benefits – Opportunity for 1% interest rate on loans and mortgages after 12 months of employment with MCU, along with a free Staff Account and discounted Staff Rates for MCU banking needs.

• Employee Assistance Program (EAP) – Confidential support services for personal or work-related challenges, available to employees and their families.

• Pension Matching – Invest in your future with our competitive pension matching program.

• Fitness Reimbursement Program – Support for maintaining an active lifestyle through eligible gym/fitness memberships and activities.

• People-first culture – We value an inclusive and supportive environment, offering cultural awareness sessions, events, and team-building activities.

• Opportunities for Advancement – Professional growth through training, mentorship, and career development pathways.

JOB PURPOSE

The Financial Services Representative I (Trainee) is an entry-level developmental position designed to build the foundational knowledge and skills required for a career in retail financial services. The role provides service and support to members while developing experience in credit union products, services, sales and service practices, operational procedures, and regulatory requirements. Through training, coaching, and on-the-job experience, the Trainee progressively develops the competencies required for consideration for advancement to a Financial Services Representative I role.

Reports To:

·        Assistant Lending Manager

DUTIES & RESPONSIBILITIES

Member Service & Operations

• Respond to routine member inquiries regarding accounts, products, services, transactions, and loan activity.

• Assist members with day-to-day banking needs while developing the ability to identify financial needs and relationship-building opportunities.

• Assist members by providing information regarding credit union products and services and refer more complex matters as appropriate.

Professional Development

• Develop knowledge and financial literacy of lending products, credit adjudication practices, and member financial needs through practical experience and guidance from experienced team members.

• Work closely with Financial Services Representatives, Lending Administrators, and leadership to develop proficiency in member service, lending, and product knowledge.

• Learn and apply member service standards to support positive member experiences.

• Participate in coaching, training, and developmental opportunities to build the competencies required for career progression.

Administrative Lending Support

• Support the lending process by gathering information, preparing documentation, and assisting with the review and processing of credit applications.

• Update and maintain accurate member information within the banking system.

• Document member interactions and follow-up activities in accordance with established procedures.

• Maintain compliance with applicable policies, procedures, and regulatory requirements.

• Assist with delinquency management activities and other administrative processes.

• Perform additional duties, projects, or assignments as required.

CAREER PROGRESSION

The FSR Trainee is a developmental role intended to prepare employees for progression to the Financial Services Representative I position, through the successful demonstration of required competencies, performance standards, and business needs.

QUALIFICATIONS

• Previous experience in customer service and/or a financial institution is required. Post-secondary education in Business Administration, Finance, or a related field is an asset. A combination of education and experience may be considered.

• Strong commitment to teamwork with the ability to work collaboratively in a team-based organization.

• Excellent verbal and written communication skills.

• Strong willingness and ability to learn, adapt, and take initiative.

• Ability to interact respectfully with members from diverse cultures and backgrounds.

• Community focused, whether our own community or other communities.

• Lived or professional experience working with Indigenous communities is an asset.

WORKING CONDITIONS

• Work Life Balance – 37.5 Hours Per Week

• Must be able to report to work in-person at listed work location

• Office Environment, 2nd Floor

• Working Indoors

PHYSICAL REQUIREMENTS

• At times, long periods on the phone

• Extended periods of sitting in office chair

• Extended periods with computer screen

READY TO APPLY?

If you are interested in this position, please email your résumé and cover letter to apply@mediancu.mb.ca. We would like to thank all candidates interested, however only those selected for further considerations will be contacted for interviews.

We encourage First Nations, Métis, and Inuit candidates to apply, and welcome applicants from all backgrounds, as Me-Dian Credit Union is committed to building a diverse and inclusive team to serve our members.

‍Role overview:

The Commercial/Agribusiness Account Manager (CAM) is at the forefront of driving results and managing risks for a designated portfolio of business members and prospects. Reporting to the Manager, BFC/AFC, you will proactively identify and pursue new business opportunities, referring them to the appropriate specialists within the credit union. Collaborating closely with your team and the Manager, you will ensure that goals are met and members receive exceptional service that exceeds their expectations. This role supports Assiniboine Credit Union/ Caisse Assiniboine (ACU)’s commitment to rural and agricultural communities, francophone services, values-based banking and ACU’s triple bottom line accountability to people, planet, and prosperity.

‍ ‍

Key Responsibilities: ‍

• Achieve Sales Targets: Meet personal business targets and track/report on sales goals and results. Play a key role in developing strategies to facilitate goal attainment.

• Business Development: Proactively identify new sources of business and develop, retain, and grow relationships by ensuring member needs are met and the relationship contributes positively to the credit union.

• Promote and provide advice: Promote, provide advice, and negotiate business-banking services that meet the needs of potential and existing members, ensuring compliance with relevant legislation, regulations, policies, and procedures.

• Financial Advice: Provide financial advice relative to business banking, applying knowledge of the member's financial condition and market information to effectively position ACU's products and services.

• Quality Member Service: Interpret and understand operating processes, procedures, lending policies, and security requirements to ensure quality and seamless delivery of sales and service to members.

• Credit Evaluation and Analysis: Evaluate, write and approve commercial lending products within approved lending limits including the careful analysis of financial statement credit history, business plans and market conditions to ensure sound decision making.

• Risk Management: Monitor and manage risks within the portfolio to ensure compliance with credit union policies and procedures. Identify and address potential issues, recommend appropriate actions, and maintain a thorough understanding of lending policies and security requirements to support sound decision-making.

• Industry Knowledge: Maintain current and relevant knowledge of industry trends, competitor products and strategies, as well as the members' industries and local/national events impacting members' affairs.

• Community Engagement: Act as a representative for the Credit Union and the Business Financial Centre by being visible in the community and supporting community groups and initiatives.

• Values Based Banking: Understand, respect, and support ACU's commitment to values-based banking, workplace diversity, and respectful workplace initiatives.

Education and Experience:

This position requires a diploma or degree in Business (Agribusiness), finance, accounting or a related field. Minimum 3 years of lending experience within a financial institution with a focus on small business, not for profit, &/or Agriculture banking is required. An equivalent combination of education and experience would be considered.

‍ ‍

Key Occupational Skills:

• Advice and Member Service: Expertise in advice and member service, with a focus on relationship management.

• Commercial Credit: Advanced knowledge of commercial credit, accounting, budgeting, and financial management.

• Professional Excellence: Demonstrate professional excellence and strong negotiation skills.

• Analytical Acumen: Strong financial, analytical, and complex credit acumen.

• Commercial Law: Working understanding of commercial law.

• Product Knowledge: Extensive knowledge of ACU's business products, policies, and procedures, particularly commercial loan and deposit product knowledge.

• Technology Proficiency: Working knowledge of credit union technology and computer applications.

• Operational Knowledge: Understanding of credit union operations, philosophies, principles, legislation, regulations, policies, and procedures.

• Values-Based Banking: Commitment to values-based banking and triple bottom line accountability.

• Language Proficiency: Proficient in English, with French being a valuable asset, and proficiency in other languages is also advantageous

Who we are ‍

As a Certified B Corporation® and one of Manitoba’s Top Employers (2024), the culture at Assiniboine Credit Union / Caisse Assiniboine is supportive of the individual while focused on the greater community.  With the widest geographic reach of any credit union in Manitoba, you’ll be motivated by shared values and encouraged to always think about how, through financial sustainability, we can do more for our members, our employees and our community.  

‍

Choosing to work at Assiniboine means that you’ll be working for a uniquely Manitoban credit union that…    

• puts people, planet and prosperity first,

• values diversity and inclusion,

• is committed to serving its urban, rural, agricultural, and Francophone communities,

• supports employees through training programs and long-term career development,

• offers a competitive total compensation program which includes bonuses, a matched pension program, and health and dental benefits.

• is focused on social and environmental responsibility.  

‍ ‍

If doing things differently and doing more is part of who you are, join us on a rewarding journey where your personal aspirations and career goals can align. If you are interested in applying for the position, please submit your application by open until filled. We thank everyone who applies, but only candidates selected for an interview will be contacted.

We are committed to workforce diversity and actively recruit people with diverse backgrounds, experiences, and perspectives reflecting the community in which we live and work. Applicants may request reasonable accommodation related to the materials and activities used throughout the selection process.  

‍

Commercial Account Manager – Small and Medium Enterprise | Assiniboine Credit Union Opportunities

‍ ‍

Role Overview:

The Commercial Account Manager (CAM) is at the forefront of driving results and managing risks for a designated portfolio of business members and prospects. Reporting to the Manager, BFC/AFC, you will proactively identify and pursue new business opportunities, referring them to the appropriate specialists within the credit union. Collaborating closely with your team and the Manager, you will ensure that goals are met and members receive exceptional service that exceeds their expectations. This role supports Assiniboine Credit Union/ Caisse Assiniboine (ACU)’s commitment to rural and agricultural communities, francophone services, values-based banking and ACU.

The Commercial Account Manager (CAM) is at the forefront of driving results and managing risks for a designated portfolio of business members and prospects. Reporting to the Manager, BFC/AFC, you will proactively identify and pursue new business opportunities, referring them to the appropriate specialists within the credit union. Collaborating closely with your team and the Manager, you will ensure that goals are met and members receive exceptional service that exceeds their expectations. This role supports Assiniboine Credit Union/ Caisse Assiniboine (ACU)’s commitment to rural and agricultural communities, francophone services, values-based banking and ACU’s triple bottom line accountability to people, planet, and prosperity.

Key Responsibilities:

• Achieve Sales Targets: Meet personal business targets and track/report on sales goals and results. Play a key role in developing strategies to facilitate goal attainment.

• Business Development: Proactively identify new sources of business and develop, retain, and grow relationships by ensuring member needs are met and the relationship contributes positively to the credit union.

• Promote and provide advice: Promote, provide advice, and negotiate business-banking services that meet the needs of potential and existing members, ensuring compliance with relevant legislation, regulations, policies, and procedures.

• Financial Advice: Provide financial advice relative to business banking, applying knowledge of the member's financial condition and market information to effectively position ACU's products and services.

• Quality Member Service: Interpret and understand operating processes, procedures, lending policies, and security requirements to ensure quality and seamless delivery of sales and service to members.

• Credit Evaluation and Analysis: Evaluate, write and approve commercial lending products within approved lending limits including the careful analysis of financial statement credit history, business plans and market conditions to ensure sound decision making.

• Risk Management: Monitor and manage risks within the portfolio to ensure compliance with credit union policies and procedures. Identify and address potential issues, recommend appropriate actions, and maintain a thorough understanding of lending policies and security requirements to support sound decision-making.

• Industry Knowledge: Maintain current and relevant knowledge of industry trends, competitor products and strategies, as well as the members' industries and local/national events impacting members' affairs.

• Community Engagement: Act as a representative for the Credit Union and the Business Financial Centre by being visible in the community and supporting community groups and initiatives.

• Values Based Banking: Understand, respect, and support ACU's commitment to values based banking, workplace diversity, and respectful workplace initiatives.

Education and Experience:

This position requires a diploma or degree in Business, finance, accounting or a related field . Minimum 3 years of lending experience within a financial institution with a focus on Commercial and/or Agriculture banking is required. An equivalent combination of education and experience would be considered.

Key Occupational Skills:

• Advice and Member Service: Expertise in advice and member service, with a focus on relationship management.

• Commercial Credit: Advanced knowledge of commercial credit, accounting, budgeting, and financial management.

• Professional Excellence: Demonstrate professional excellence and strong negotiation skills.

• Analytical Acumen: Strong financial, analytical, and complex credit acumen.

• Commercial Law: Working understanding of commercial law.

• Product Knowledge: Extensive knowledge of ACU's business products, policies, and procedures, particularly commercial loan and deposit product knowledge.

• Technology Proficiency: Working knowledge of credit union technology and computer applications.

• Operational Knowledge: Understanding of credit union operations, philosophies, principles, legislation, regulations, policies, and procedures.

• Values-Based Banking: Commitment to values-based banking and triple bottom line accountability.

• Language Proficiency: Proficient in English, with French being a valuable asset, and proficiency in other languages is also advantageous

Location

• This role will be working at our WCU Head Office located at 220 10th St Unit C, Brandon, MB R7A 4E8.

Who we are

As a Certified B Corporation® and one of Manitoba’s Top Employers (2024), the culture at Assiniboine Credit Union / Caisse Assiniboine is supportive of the individual while focused on the greater community. With the widest geographic reach of any credit union in Manitoba, you’ll be motivated by shared values and encouraged to always think about how, through financial sustainability, we can do more for our members, our employees and our community.

Choosing to work at Assiniboine means that you’ll be working for a uniquely Manitoban credit union that…

• puts people, planet and prosperity first,

• values diversity and inclusion,

• is committed to serving its urban, rural, agricultural, and Francophone communities,

• supports employees through training programs and long-term career development,

• offers a competitive total compensation program which includes bonuses, a matched pension program, and health and dental benefits.

• is focused on social and environmental responsibility.

If doing things differently and doing more is part of who you are, join us on a rewarding journey where your personal aspirations and career goals can align. If you are interested in applying for the position, please submit your application by Open Until Filled. We thank everyone who applies, but only candidates selected for an interview will be contacted.

We are committed to workforce diversity and actively recruit people with diverse backgrounds, experiences, and perspectives reflecting the community in which we live and work. Applicants may request reasonable accommodation related to the materials and activities used throughout the selection process.

Commercial Account Manager – Small and Medium Enterprise | Assiniboine Credit Union Opportunities

Position:                     Financial Service Representative II

Status:                       Full-time, Permanent        

Location:                    Winnipeg Branch

Posting Closes:         N/A

Salary Grade:            5($52,000 - $62,400)

Me-Dian Credit Union is the first Indigenous full-service financial institution to be founded in Canada. Our mission is to proudly provide guidance and services to support and financially empower Indigenous communities. We are committed to serving our communities by responding to the needs of our members with accessible, effective service and a strong focus on positive member experiences. If you are interested in becoming part of a collaborative and diverse team and building a rewarding career in a fast-paced environment, we encourage you to apply.

WHY WORK WITH ME-DIAN CREDIT UNION?

At Me-Dian Credit Union (MCU), we are proud to offer a supportive, inclusive, and community-focused workplace rooted in Indigenous values. Our team enjoys a wide range of meaningful benefits, including:

• Competitive Rewards – Base salary with eligibility for additional variable compensation based on individual and organizational performance.

• Extended Benefits Program – Includes health, dental, and vision coverage, along with counselling and mental health resources.

• Exclusive Staff Financial Benefits – Opportunity for 1% interest rate on loans and mortgages after 12 months of employment with MCU, along with a free Staff Account and discounted Staff Rates for MCU banking needs.

• Employee Assistance Program (EAP) – Confidential support services for personal or work-related challenges, available to employees and their families.

• Pension Matching – Invest in your future with our competitive pension matching program.

• Fitness Reimbursement Program – Support for maintaining an active lifestyle through eligible gym/fitness memberships and activities.

• People-first culture – We value an inclusive and supportive environment, offering cultural awareness sessions, events, and team-building activities.

• Opportunities for Advancement – Professional growth through training, mentorship, and career development pathways.

JOB PURPOSE

The Financial Service Representative II (FSR II) is responsible for providing guidance to members on a range of loan products, including personal loans, auto loans, lines of credit, and mortgages, while supporting the end-to-end processing of applications through review, documentation, and submission. This role is responsible for helping members identify appropriate financial solutions and ensuring a positive member experience through clear communication, effective service, and adherence to internal policies and regulatory requirements to support members in achieving their financial goals.

Reports To:

·        Assistant Lending Manager

DUTIES & RESPONSIBILITIES

Financial Literacy, Member Service & Relationship Management

• Interview members and potential members to assess financial needs.

• Provide guidance on a range of credit union and loan products, including mortgages, personal loans, auto loans, lines of credit, etc.

• Build and maintain strong member relationships through proactive service and ongoing needs assessment.

• Identify opportunities to offer additional products and services based on member needs (e.g., HELOCs, insurance, savings accounts, etc.)

• Respond to member inquiries regarding accounts, credit products, loan activity, service charges, and related matters.

• Support a positive member experience through effective communication and service delivery.

Mortgage, Retail Lending & Credit Adjudication

• Analyze and approve credit products within established lending limits, ensuring sound credit decisions in accordance with policies and procedures.

• Refer lending applications outside assigned authority to management for approval.

• Provide members with lending solutions, financial literacy support, and product recommendations.

• Guide members through the mortgage application process, including documentation requirements (income, property details, credit history) and product options.

• Assist members in selecting appropriate mortgage products, including fixed and variable rate options.

• Support the preparation, review, and submission of mortgage applications.

• Work with underwriters and loan officers to support timely processing, approvals, and resolution of issues.

• Update and maintain accurate member information, documenting significant member interactions, including lending decisions and payment arrangements for delinquencies, adding restrictions when required.

Lending Operations Support

• Assist with delinquency management processes in collaboration with Lending Administrators.

• Monitor member accounts as required to support portfolio quality and risk management.

• Ensure compliance with applicable policies, procedures, and regulatory requirements.

• Perform additional tasks, projects, or assignments as required.

QUALIFICATIONS

• Previous 3 years of experience in customer service and/or a financial institution is required. Post-secondary education in Business Administration, Finance, or a related field is an asset. A combination of education and experience may be considered.

• Demonstrated ability to independently deliver high-quality member service in a financial services or retail banking environment.

• Strong attention to detail with the ability to maintain confidentiality and handle sensitive information appropriately.

• Well-developed organizational and time management skills with the ability to manage multiple priorities effectively.

• Strong interpersonal and communication skills with the ability to support employees and collaborate with internal teams.

• Proficiency in Microsoft Office and other relevant business systems.

• Problem-solving skills with the ability to respond to routine inquiries and escalate appropriately when required.

• Ability to work both independently and in a team-based environment.

• Commitment to teamwork, professionalism, and supporting a respectful and inclusive workplace culture.

• Experience working respectfully with Indigenous communities is preferred.

WORKING CONDITIONS

• Work Life Balance – 37.5 Hours Per Week

• Must be able to report to work in-person at listed work location

• Office Environment, 2nd Floor

• Working Indoors

PHYSICAL REQUIREMENTS

·        At times, long periods on the phone

·        Extended periods of sitting in office chair

·        Extended periods with computer screen

READY TO APPLY?

If you are interested in this position, please email your résumé and cover letter to apply@mediancu.mb.ca. We would like to thank all candidates interested, however only those selected for further considerations will be contacted for interviews.

We encourage First Nations, Métis, and Inuit candidates to apply, and welcome applicants from all backgrounds, as Me-Dian Credit Union is committed to building a diverse and inclusive team to serve our members.

‍Niverville Credit Union, with branches in Niverville, Landmark and Steinbach, serves over 9,700 members throughout Southeastern Manitoba and has approximately $510 million in assets under administration. We have a staff complement of over 40 employees spread over 3 Branches.  ‍

We are currently recruiting for a full-time Member Service Representative position for our Niverville branch with the expectation of floating to the other branches on business needs.  Availability to work on Wednesday evenings and Saturdays is required.

OVERVIEW

‍Reporting to the Supervisor, Member Services, the Member Service Representative follows a program of education and skills development to acquire products and services knowledge and member service skills to accurately and efficiently provide transactional service to all members.  This position contributes to the overall member service experience that is consistent with Niverville Credit Union’s Vision, Mission and Values. The Member Service Representative responsibilities include answering members’ questions regarding credit union products and services and referring those members requiring additional advice or assistance to other specialists within the credit union. ‍

KEY COMPONTENTS

• Providing transactional service to members with accuracy, open and closing of memberships and handling cash

• Soliciting new members and contributing to overall business development through service excellence, product knowledge and quality referrals.  Contributing to the achievement of branch sales and service targets and marketing plans.

• ‍ Maintaining confidentiality when dealing with transactions, ensuring that member information is kept private and secure. ‍

EDUCATION & EXPERIENCE

‍The competencies for this position would require a minimum grade twelve diploma, previous banking experience and experience in working with the public is preferred.  Sales and Service experience along with basic computer application skills are an asset. ‍

We thank all candidates for their interest; however, only those considered for an interview will be contacted.  Those interested in applying for this position are asked to submit a resume with cover letter to: ‍

Samantha Webster

Supervisor, Member Services ‍

Email: samantha.webster@nivervillecu.mb.ca

‍ ‍

‍Niverville Credit Union, with branches in Niverville, Landmark and Steinbach, serves over 9,700 members throughout Southeastern Manitoba and has approximately $510 million in assets under administration. We have a staff complement of over 40 employees spread over 3 Branches.  ‍

We are currently recruiting for a part-time Member Service Representative position for our Niverville branch with the expectation of floating to the other branches on business needs.  Availability to work on Wednesday evenings and Saturdays is required.

OVERVIEW

‍Reporting to the Supervisor, Member Services, the Member Service Representative follows a program of education and skills development to acquire products and services knowledge and member service skills to accurately and efficiently provide transactional service to all members.  This position contributes to the overall member service experience that is consistent with Niverville Credit Union’s Vision, Mission and Values. The Member Service Representative responsibilities include answering members’ questions regarding credit union products and services and referring those members requiring additional advice or assistance to other specialists within the credit union. ‍

KEY COMPONTENTS

• Providing transactional service to members with accuracy, open and closing of memberships and handling cash

• Soliciting new members and contributing to overall business development through service excellence, product knowledge and quality referrals.  Contributing to the achievement of branch sales and service targets and marketing plans.

• ‍ Maintaining confidentiality when dealing with transactions, ensuring that member information is kept private and secure. ‍

EDUCATION & EXPERIENCE

‍The competencies for this position would require a minimum grade twelve diploma, previous banking experience and experience in working with the public is preferred.  Sales and Service experience along with basic computer application skills are an asset. ‍

We thank all candidates for their interest; however, only those considered for an interview will be contacted.  Those interested in applying for this position are asked to submit a resume with cover letter to: ‍

Samantha Webster

Supervisor, Member Services ‍

Email: samantha.webster@nivervillecu.mb.ca

‍ ‍

Niverville Credit Union, with branches in Niverville, Landmark and Steinbach, serves over 9,700 members throughout Southeastern Manitoba and has approximately $510 million in assets under administration. We have a staff complement of over 40 employees spread over 3 Branches.  ‍

We are currently recruiting for a full-time Member Service Representative position for our Steinbach branch with the expectation of floating to the other branches on business needs.  Availability to work on Wednesday evenings and Saturdays is required. ‍

OVERVIEW ‍

Reporting to the Supervisor, Member Services, the Member Service Representative follows a program of education and skills development to acquire products and services knowledge and member service skills to accurately and efficiently provide transactional service to all members.  This position contributes to the overall member service experience that is consistent with Niverville Credit Union’s Vision, Mission and Values. The Member Service Representative responsibilities include answering members’ questions regarding credit union products and services and referring those members requiring additional advice or assistance to other specialists within the credit union. ‍

KEY COMPONTENTS ‍

• Providing transactional service to members with accuracy, open and closing of memberships and handling cash

• Soliciting new members and contributing to overall business development through service excellence, product knowledge and quality referrals.  Contributing to the achievement of branch sales and service targets and marketing plans.

• Maintaining confidentiality when dealing with transactions, ensuring that member information is kept private and secure.

EDUCATION & EXPERIENCE

The competencies for this position would require a minimum grade twelve diploma, previous banking experience and experience in working with the public is preferred.  Sales and Service experience along with basic computer application skills are an asset. ‍

We thank all candidates for their interest; however, only those considered for an interview will be contacted.  Those interested in applying for this position are asked to submit a resume with cover letter to:

Lillis Penner ‍

Supervisor, Member Services

Email: lillis.penner@nivervillecu.mb.ca

‍ ‍

Position Title: Teller 

‍Posting Number:    TELLE003307

Closing Date: Open until filled

‍Location: 1575 Lagimodiere Blvd, Winnipeg, MB or 2100 McGilvary Blvd, Winnipeg MB

‍Hours of Work:  Full-time Lagimodiere, Part-time Linden Ridge

‍ ‍

Job Details ‍

Description

‍We’re looking for Tellers to join our Winnipeg Branches! ‍

If you’re the type of person who asks thoughtful questions, loves to help others, and seeks new challenges, then this is a great opportunity for you to join our deposit sales team in our Linden Ridge or Lagimodiere branch. Our Linden Ridge branch will be looking for part-time Tellers and our Lagimodiere branch for full time Tellers. 

We are one of Manitoba’s largest credit unions, and we’re looking for someone with the passion and skills to go above and beyond for each of our members. 

‍What’s your role at SCU?

As one of the first points of contact with members, you are the face of SCU. This makes your role essential to our success. Knowing this, your goal is to provide advice to each member on their journey of saving and spending wisely. To do that, you will:

‍ ‍

• Help members manage their day-to-day banking: Efficiently and accurately provide a variety of banking services, including accepting deposits, cashing cheques, calculating foreign exchange, processing loan payments, and completing money orders.

• Build and strengthen member relationships: Ask thoughtful questions in order to recommend products and services that will best meet the member’s financial needs.

• Refer members to other specialists: Determine which specialists can best help members take the next step on their financial journey, such as member services, insurance, investments, or lending.

• Grow your skills and knowledge: Learn more about a variety of role-related areas, including financial services, technology, fraud prevention, and member service. 

‍ ‍

We are dedicated to offering our members capable and qualified guidance. Here are the experiences and abilities we’re looking for when hiring a new member of our team: 

‍ ‍

• A detail and results-oriented mindset, with the ability to problem solve while working quickly, efficiently, and with a high degree of accuracy.

• Excellent communication and interpersonal skills, along with proficiency in technology and numeracy.

• A grade 12 diploma, plus 1–3 years of sales, cash, and customer service-related experience. A business degree or post-secondary education is considered an asset.

• Credit union experience & bilingualism are both assets. 

Does this sound like the ideal role for you? Tell us about yourself by submitting a resume and cover letter. Visit our website.

How we'll reward you ‍

You can look forward to joining an organization that values teamwork and its membership. You will receive a competitive annual salary based on skills and experience. The starting hourly rate is above $22.01 per hour. In addition, you would be eligible for variable compensation and matched pension plan per SCU policies. You will also receive a great host of benefits, including:

• Extended medical, dental, vision benefits, plus a healthcare spending account (100% of premiums are paid by SCU)

• Short Term Disability, Long Term Disability, Life insurance, and AD&D insurance

• Employee Banking Benefits (i.e. free chequing account, credit card perks, bonus rate on deposit and lending products)

• Opportunities for professional development

• Clothing allowance

• Free parking

‍ ‍

Accessibility and inclusivity

We believe our employees should represent the diversity of our members and the communities in which we live and serve, and we encourage all qualified individuals to apply. If you require an accommodation for the recruitment or interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we’ll work with you to meet your needs.

‍ ‍

Closing Date: Open until filled 

‍ ‍

We are committed to employing a diverse workforce and encourage all qualified individuals to apply. We thank all candidates for their interest, however, only those selected for an interview will be contacted.

‍ ‍

‍ ‍

‍ ‍

Member Service Representative

Belgian-Alliance Credit Union

Full Time - Permanent

Come work where you can make a difference…

The Opportunity

For over 85 years, the Belgian-Alliance Credit Union (BACU) has taken great pride in delivering quality financial services to over 5,000 member owners. With three branches in Winnipeg and open to all, BACU is a dynamic financial institution that is poised for continued growth.

We’re currently seeking a full-time Member Service Representative (MSR) to join our team. As an MSR at BACU, you play a pivotal role in curating the customer experience.

• You are the friendly face of the company, welcoming members with warmth and professionalism.

• Your primary responsibility is to support and assist members, ensuring their needs are met promptly and efficiently. Whether it’s answering inquiries, resolving issues, or guiding them through processes, you do so while adhering strictly to defined policies and procedures.

• Your attention to detail, problem-solving skills, and commitment to exceptional service make you an indispensable part of the organization. Through your interactions, you not only represent the company but also contribute to the overall satisfaction and loyalty of our valued members.

The Person

• Must be a self-starter with strong communication skills.

• You are an individual that is detail oriented, friendly, works extremely well with others, and has completed Grade 12.

• Knowledge of investments, cash management, or previous credit union or financial institution experience are considered definite assets.

Responsibilities

• Quality Service: Provide exceptional service to our members, addressing their

  inquiries, assisting with transactions, and ensuring their needs are met promptly.

• Advice-Based Sales: Engage with members to understand their financial needs and recommend appropriate products and services.

• Problem Solving: Tackle member issues and find effective solutions, ensuring their satisfaction.

• Administration: Handle day-to-day administration, including processing transactions, managing accounts, and maintaining accurate records.

Why Join Us?

• Legacy: Be part of our rich history and contribute to our continued success.

• Team Environment: Collaborate with a supportive and friendly team.

• Support Staff Development: We believe in investing in our team. We provide ongoing training and development opportunities to help you build a successful, long-term career.

• Community Impact: Make a difference in the lives of our members.

If you’re ready to be part of a dynamic Credit Union that values its employees and

members, apply today! Applicants are invited to submit their resume in confidence to careers@bacumail.ca by Friday, October 16, 2026.

We appreciate the interest of all applicants, however only those under consideration will be contacted.

Retail Lending Officer I

Full time, permanent – Selkirk

Starting salary - $51,139

Why should you join our team?

At Access Credit Union, we support a professional and innovative work environment with a corporate culture that uniquely embraces empowerment, accountability, and trust. We recognize and value each employee's contributions to our success, which is why we offer competitive compensation, 100% company paid health benefits, employer-matched pension plan, continuing education, and career advancement opportunities within our credit union.

At Access Credit Union, our values are straightforward:

• Do good

• Be better

• Own it

• Move forward

What will you be doing?

The Retail Lending Officer is a member-focused Brand Ambassador who is responsible for all personal credit granting functions, performing analysis to assess loan viability and risk, and make the appropriate recommendations.  Using advice -based sales, the Personal Account Manager takes ownership of all the member’s needs promoting the full range of credit union products and services, building member relationships that add value and contribute positively to the credit union’s profitability.

Key Responsibilities and Accountabilities

Relationship Management

• Operates as the primary contact for assigned members, managing the relationships on behalf of the credit union to ensure the members’ needs are met and the relationship remains profitable.

• Pro-actively work to retain and expand existing member relationships, while pursuing new sources of business. 

• Responsible for resolutions of member concerns and escalating when required to the appropriate person or department. 

• Refer qualified prospects to specialist within the credit union.  

Team Work

• Provide input into the development of and support the achievement of branch sales goals.  

• Actively participate in regular staff meetings providing input when necessary.  

• Maintain open communication and cooperation with other staff to ensure a friendly and efficient work environment.  

• Work collaboratively with other team members to achieve organizational and department objectives.  

Business Development & Community Relations

• Participate in and contribute to an entrepreneurial environment to seek out new business and referral opportunities that support the branch and organization goals.

• Pro-actively work to retain and expand existing member relationships, while pursuing new sources of business. 

What do you need?

• Grade 12 diploma 

• Diploma/Certificate from a recognized post-secondary institution with focus on business or finance or equivalent 

• Understanding and adherence to relevant policies and procedures including but not limited to, the Privacy Act, Anti-Money Laundering, and Terrorist Financing Act, the Credit Union Act and Credit Union Loan Policies 

• Previous customer service and/or sales experience   

• Demonstrated desire to serve others in a friendly and professional manner  

• Ability to identify and willingness to act upon sales and service opportunities  

• Strong interpersonal and communication skills, both verbal and written  

• Ability to work in fast-paced environment and perform well under pressure  

• Ability to prioritize using sound judgment to make timely and effective decisions  

• Attention to detail with high degree of accuracy  

• Ability to follow standardized policies and procedures  

• Knowledge of risk management within the financial industry  

• Proficient computer skills  

Are you ready to?

• Be an ambassador for our brand, values and products

• Ensure things get done efficiently

• Go home each day feeling accomplished

• Challenge the status quo

• Build a career

• Continue learning

If you are interested in this position, apply today at Search for Jobs This posting will be open until October 2.

We welcome diversity, value inclusion, and take pride in our vibrant corporate culture. Our team is a reflection of the members we serve and the communities we live in.

Access Credit Union welcomes applications from people with disabilities. Applicants may request reasonable accommodation related to the materials or activities used throughout the selection process.

Retail Lending Officer I

Full time, permanent – Gimli

Starting salary - $51,139

Why should you join our team?

At Access Credit Union, we support a professional and innovative work environment with a corporate culture that uniquely embraces empowerment, accountability, and trust. We recognize and value each employee's contributions to our success, which is why we offer competitive compensation, 100% company paid health benefits, employer-matched pension plan, continuing education, and career advancement opportunities within our credit union.

At Access Credit Union, our values are straightforward:

• Do good

• Be better

• Own it

• Move forward

What will you be doing?

The Retail Lending Officer is a member-focused Brand Ambassador who is responsible for all personal credit granting functions, performing analysis to assess loan viability and risk, and make the appropriate recommendations.  Using advice -based sales, the Personal Account Manager takes ownership of all the member’s needs promoting the full range of credit union products and services, building member relationships that add value and contribute positively to the credit union’s profitability.

Key Responsibilities and Accountabilities

Relationship Management

• Operates as the primary contact for assigned members, managing the relationships on behalf of the credit union to ensure the members’ needs are met and the relationship remains profitable.

• Pro-actively work to retain and expand existing member relationships, while pursuing new sources of business. 

• Responsible for resolutions of member concerns and escalating when required to the appropriate person or department. 

• Refer qualified prospects to specialist within the credit union.  

Team Work

• Provide input into the development of and support the achievement of branch sales goals.  

• Actively participate in regular staff meetings providing input when necessary.  

• Maintain open communication and cooperation with other staff to ensure a friendly and efficient work environment.  

• Work collaboratively with other team members to achieve organizational and department objectives.  

Business Development & Community Relations

• Participate in and contribute to an entrepreneurial environment to seek out new business and referral opportunities that support the branch and organization goals.

• Pro-actively work to retain and expand existing member relationships, while pursuing new sources of business. 

What do you need?

• Grade 12 diploma 

• Diploma/Certificate from a recognized post-secondary institution with focus on business or finance or equivalent 

• Understanding and adherence to relevant policies and procedures including but not limited to, the Privacy Act, Anti-Money Laundering, and Terrorist Financing Act, the Credit Union Act and Credit Union Loan Policies 

• Previous customer service and/or sales experience   

• Demonstrated desire to serve others in a friendly and professional manner  

• Ability to identify and willingness to act upon sales and service opportunities  

• Strong interpersonal and communication skills, both verbal and written  

• Ability to work in fast-paced environment and perform well under pressure  

• Ability to prioritize using sound judgment to make timely and effective decisions  

• Attention to detail with high degree of accuracy  

• Ability to follow standardized policies and procedures  

• Knowledge of risk management within the financial industry  

• Proficient computer skills  

Are you ready to?

• Be an ambassador for our brand, values and products

• Ensure things get done efficiently

• Go home each day feeling accomplished

• Challenge the status quo

• Build a career

• Continue learning

If you are interested in this position, apply today at Search for Jobs This posting will be open until October 6.

We welcome diversity, value inclusion, and take pride in our vibrant corporate culture. Our team is a reflection of the members we serve and the communities we live in.

Access Credit Union welcomes applications from people with disabilities. Applicants may request reasonable accommodation related to the materials or activities used throughout the selection process.

Position Summary

As a locally based financial institution, Cambrian Credit Union is known for working within our community. Everything we do at Cambrian is guided by our five simple values: Integrity and Honesty; Member Focused; Competitive; Community Involvement; Innovative Spirit.

Cambrian Credit Union is seeking a Senior Financial Advisor to join our Wealth & Advisory Services team.

The Senior Financial Advisor (SFA) manages and grows an assigned portfolio of valued investors within the Aviso Wealth investment division. Working closely with Cambrian retail branches, small business and commercial account managers, and partner wealth advisors in an assigned region, the SFA consolidates investors’ external assets and delivers comprehensive advice and ongoing service.

The SFA is a senior advisor and experienced business developer who builds, manages, and grows member relationships. Using a focused member experience grounded in financial planning, the SFA provides specialized advice that helps members achieve their financial objectives.

The SFA provides expert strategies and solutions in retirement planning, wealth preservation, milestone and succession planning, and tax planning. The role also promotes Aviso Discretionary Asset Managed Solutions as the primary portfolio solution.

In the role of Senior Financial Advisor, you will:

• Use a consultative approach and financial planning tools, including Conquest Planning, to create holistic plans and recommendations aligned with each member’s investment and financial goals.

• Manage and grow an assigned portfolio serving members or households with investable assets generally exceeding $350,000 through regular contact, tailored advice, portfolio adjustments, and asset consolidation within Cambrian Wealth. Build external referrals through networking, marketing, centres of influence, and Salesforce Marketing Cloud.

• Drive business development by partnering with retail and digital branches and business account managers to identify members’ investment and financial planning needs, generate banking opportunities, and promote Aviso’s self-serve digital wealth solutions.

• Maintain current knowledge of the economic and financial environment, market conditions, industry trends, legislation, and product platforms in an area subject to frequent change. Provide expertise to members with complex financial needs and circumstances, developing tailored analyses and plans to address their short-term and long-term financial requirements.

• Conduct all advisory activities in accordance with Know Your Client, suitability, documentation, recordkeeping, privacy, anti-money laundering, conflict-of-interest, and other applicable Cambrian, Aviso, and regulatory requirements. Escalate concerns or exceptions through the appropriate channels.

• Provide leadership in delivering service excellence to members throughout their interactions with Cambrian Credit Union, with accountability for advice quality, member outcomes, retention, referral development, and collaboration with internal partners.

• Perform other related duties consistent with the nature and level of the position, including providing support to the Vice-President, Wealth & Advisory Services, as required.

Your Education & Experience:

• Post-secondary degree, diploma, or certificate in business or commerce, or an equivalent combination of education and business experience.

• Minimum of five years of investment advisory experience.

• In-depth knowledge of financial products and investment markets available to Canadian investors.

• Must hold, or be eligible to obtain upon hire, the CIRO Investment Dealer registration required for the position and must maintain all required registrations, licences, and continuing education throughout employment.

• Certified Financial Planner (CFP) or Personal Financial Planner (PFP) designation, or commitment to complete an approved designation within 24 months of assuming the role and maintain it thereafter.

• Creative thinker and effective problem solver with a member-centred mindset and a strong commitment to improving processes, enhancing experiences, and delivering business value.

• Highly adaptable and organized, with the ability to successfully manage multiple and shifting priorities while maintaining focus on results.

Our Environment & Total Compensation

Cambrian offers a work environment where teamwork and creative thinking are valued. In addition, we offer continuing professional development and a competitive total compensation package including:

• A hybrid work environment with the use of advanced technology

• Extended health and dental benefit options, up to 80% employer-paid premiums dependent on which coverage level chosen

• Defined Contribution Pension Plan – matched at 6%

• Short Term Disability, Life Insurance, Long Term Disability, AD&D insurance and EAP

• Paid sick days, Paid emergency Absent days

• Customized training, career development planning, and structured onboarding

• Staff Banking Benefits - Employee interest rates on Credit Union personal loans, lines of credit, mortgages and credit cards

• Annual Performance appraisals and merit increase reviews

How to apply:

Please submit your application online (https://www.cambrian.mb.ca/careers). Your resume and cover letter must clearly illustrate how you meet these qualifications.

Cambrian Credit Union would like to thank all applicants for their interest, however, only those selected for an interview will be contacted.

Note: Cambrian Credit Union is an equal-opportunity employer. We welcome and encourage applications from individuals with diverse backgrounds, abilities, and experiences. Accommodations are available on request for candidates taking part in all aspects of the selection process.