Careers

‍Member Experience & Engagement Coordinator

Reports To: Manager, Communications & Engagement

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Enjoy building relationships and creating meaningful experiences?
We're looking for an outgoing, curious and collaborative professional ready to create meaningful connections and positive experiences for Manitoba's credit unions.

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About Credit Union Central of Manitoba

‍Credit Union Central of Manitoba is the trade association and service provider for Manitoba's credit union system, owned by the province's credit unions. CUCM supports the system through advocacy, research, governance and strategic collaboration, and represents the interests of Manitoba credit unions with government, regulators and other stakeholders.

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About This Role

The Member Experience & Engagement Coordinator helps create positive, responsive and engaging experiences for Manitoba's credit unions.

This public-facing role supports member engagement, communications, events and relationship building. Working with colleagues across advocacy, research, member services and operations, you will help turn ideas into action, strengthen connections and demonstrate the value of CUCM's work.

This role is ideal for someone who enjoys variety, takes initiative and is motivated by finding better ways to engage and support others.

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Key Responsibilities

Member Experience & Engagement‍ ‍

• Build positive relationships with members, partners and stakeholders.

• Support member outreach, engagement initiatives and participation opportunities.

• Coordinate member surveys and help turn feedback into actionable insights.

• Identify opportunities to strengthen the member experience.

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Marketing & Communications

• Manage day-to-day social media planning, content, scheduling and monitoring.

• Support website content, newsletters, email campaigns and member communications.

• Create basic graphics and digital materials using Canva and approved templates.

• Collaborate with the Marketing Specialist on larger design, publication and branding projects.

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Events & Industry Programs

• Support conferences, forums, receptions and other member programs.

• Coordinate registrations, participant communications, materials and logistics.

• Help deliver welcoming, organized and engaging participant experiences.

• Coordinate post-event surveys, feedback and evaluations.

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Sector, Member & Internal Engagement

• Support engagement with sector organizations including CULYM, CUMAM and CCUA.

• Support broader credit union system engagement initiatives in coordination with the Communications team.

• Support internal communications, organizational updates and employee engagement initiatives.

• Coordinate information sharing, feedback collection and engagement opportunities with members, stakeholders and staff.

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Platform & Vendor Coordination

• Serve as an internal point of contact for outsourced IT vendor support related to access and systems issues.

• Coordinate with external technical partners to ensure platform integrations and access protocols function as intended.

• Communicate clearly with non-technical users to resolve issues efficiently.

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What You Bring

• Degree or diploma in Communications, Marketing, Public Relations or a related field.

• 2-3 years of experience in communications, marketing, member engagement, customer service and/or event planning and coordination.

• Strong relationship-building skills and confidence engaging with members, partners and stakeholders.

• Excellent written and verbal communication skills.

• Strong organization, initiative and follow-through across multiple priorities.

• Experience with social media, Canva and digital communications tools.

• Curiosity and a willingness to learn, try new things and challenge the status quo.

• An open, collaborative approach and comfort working across advocacy, research, member services, events and operations.

• Adaptability and the ability to thrive in a fast-paced, changing environment.

• Comfort exploring new technologies and tools to improve effectiveness, efficiency and impact.

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What We Offer

• Competitive compensation and attractive incentive program

• Flexible hybrid work environment

• Comprehensive benefits package

• Professional development and learning opportunities

• Meaningful work with impact across Manitoba

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To apply: Submit your resume and cover letter via the following link by Sunday, September 20 https://cucm.applicantpro.com/jobs/4198560

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CUCM welcomes applications from people with disabilities. Accommodation is available upon request during the assessment and selection process.

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We thank all candidates for their interest; however, only those candidates selected for an interview will be contacted.

Build a Community. Lead with Integrity. Empower Success.

At Rosenort Credit Union (RCU), we don’t just manage finances—we keep promises. We are looking for purpose-driven individuals to join us as guardians of our members' trust. Here, your work goes beyond a job description; you are building the personal relationships and operational excellence that help our communities thrive. If you are ready to combine professional integrity with a passion for helping others succeed, you belong at RCU.

Your Impact:

Under general supervision, provide lending services to current members and potential members. Recognize member needs and promote and cross-sell credit union lending and deposit services to members. Ensure all assigned lending activities are in compliance with relevant legislation, regulations, policies and procedures.

What You’ll Do:

●Lending Services - Provide a full range of lending services for commercial, agricultural, mortgage, and consumer members.

●Member Advocacy & Sales - Analyze complex financial statements and apply sound judgment to grant loan applications within limits.

●Operational Integrity - Manage the commercial loan portfolio's integrity by mastering security requirements, documentation, and risk mitigation.

What You’ll Bring:

●One-year post-secondary training plus 3-5 years of job-related experience (Preferred).

●A proven ability to apply considerable judgment, business acumen, and systematic problem-solving to complex transactions.

●Exceptional skills in building relationships, influence, and sales to position RCU as a trusted commercial partner.

Why Rosenort Credit Union?

We offer a culture of respect, a competitive salary with a comprehensive benefits package, and a structured roadmap for your professional development. Come and join our team where your contribution is recognized and your growth is a priority.

Interested?

Please forward your resume & cover letter here, by September 30, 2026.

We thank all applicants for their interest, however, only those selected for an interview will be contacted. Rosenort Credit Union welcomes applications from people with disabilities. Applicants may request reasonable accommodation related to the materials or activities used throughout the selection process.

Ready to take the next step in your communications career?

We're looking for an experienced communications leader ready to make an impact - using effective communications and engagement to strengthen Manitoba's credit unions, communities and economy.  

About Credit Union Central of Manitoba

Credit Union of Manitoba (CUCM) is the trade association and service provider for the province's 15 autonomous credit unions. CUCM's purpose is to provide strategic leadership for credit unions, and to deliver high-value solutions that help each credit union achieve its vision.

The position:

Reporting to the Vice President, Operations & Engagement, the Manager, Communications & Engagement leads how Credit Union Central of Manitoba connects with members, stakeholders and internal teams.

This role translated complex issues into effective communications that build understanding, strengthen relationships and support engagement across the system. Working across advocacy, research, member services, events and operations, you will help connect the dots, bring clarity to organizational priorities and show the value of CUCM's work.

This role is ideal for someone who enjoys variety, embraces new ideas and is motivated by challenging themselves to do meaningful, impactful work.

Key responsibilities:

Communications Strategy & Engagement

• Lead communications and member engagement planning.

• Develop key messages, campaigns and content priorities.

• Identify opportunities to strengthen member awareness and participation.

• Monitor results and continuously improve communications efforts.

Executive & Stakeholder Communications

• Draft executive speeches, presentations, briefing notes and correspondence.

• Provide communications advice to senior leadership.

• Support departments across the organization by identifying and addressing their internal communications needs.

• Support member, stakeholder and industry engagement activities.

Content & Digital Communications

• Lead newsletters, email campaigns, website, intranet and extranet strategy, content and ongoing improvements.

• Serve as the organization's lead writer and editor.

• Maintain a clear, consistent organizational voice.

• Support the Member Experience & Engagement Coordinator in managing social media planning, content and day-to-day execution.

• Use insights and analytics to improve communication effectiveness.

Leadership & Collaboration

• Lead and support two direct reports: the Member Experience & Engagement Coordinator and Marketing Specialist.

• Build strong relationships across teams and external partners.

• Contribute to organizational planning and special projects.

Innovation & Improvement

• Champion new ideas, continuous improvement and innovation.

• Use trusted AI tools and systems safely and securely to improve workflows, find efficiencies and increase impact.

• Encourage experimentation and creative problem solving.

• Help shape how the organization communicates in a changing environment.

What You Bring:

• Degree or diploma in Communications, Public Relations, Journalism, Marketing or a related field.

• 5-7 years of progressive communications experience.

• Exceptional writing, editing and storytelling skills.

• Experience developing communications strategies and digital campaigns.

• Confidence working with executives and diverse stakeholders.

• Curiosity, initiative and a willingness to challenge the status quo.

• A collaborative approach and ability to work across advocacy, research, member services, events and operations.

• Adaptability, sound judgment and an ability to thrive in a fast-paced environment.

What we offer:

We offer an excellent total compensation and benefits package including an incentive pay program, defined contribution pension plan, an extensive community service program, training and development opportunities, and a hybrid work environment that engages and enables our employees to serve our members.

We are committed to providing a safe, respectful, and inclusive environment where your unique background, perspectives and talent are valued.

Please apply no later than September 15, 2026 at: https://cucm.applicantpro.com/jobs/4194237

CUCM welcomes applications from people with disabilities. Accommodation is available upon request during the assessment and selection process.

We thank all candidates for their interest; however, only those candidates selected for an interview will be contacted.

Position:                     Executive Assistant

Status:                       Full-time, Permanent        

Location:                    Winnipeg Branch

Posting Closes:         Until Filled

Salary Grade:             5 ($52,000 - $62,400)

Me-Dian Credit Union is the first Indigenous full-service financial institution to be founded in Canada. Our mission is to proudly provide guidance and services to support and financially empower Indigenous communities. We are committed to serving our communities by responding to the needs of our members with accessible, effective service and a strong focus on positive member experiences. If you are interested in becoming part of a collaborative and diverse team and building a rewarding career in a fast-paced environment, we encourage you to apply.

WHY WORK WITH ME-DIAN CREDIT UNION?

At Me-Dian Credit Union (MCU), we are proud to offer a supportive, inclusive, and community-focused workplace rooted in Indigenous values. Our team enjoys a wide range of meaningful benefits, including:

• Competitive Rewards – Base salary with eligibility for additional variable compensation based on individual and organizational performance.

• Extended Benefits Program – Includes health, dental, and vision coverage, along with counselling and mental health resources.

• Exclusive Staff Financial Benefits – Opportunity for 1% interest rate on loans and mortgages after 12 months of employment with MCU, along with a free Staff Account and discounted Staff Rates for MCU banking needs.

• Employee Assistance Program (EAP) – Confidential support services for personal or work-related challenges, available to employees and their families.

• Pension Matching – Invest in your future with our competitive pension matching program.

• Fitness Reimbursement Program – Support for maintaining an active lifestyle through eligible gym/fitness memberships and activities.

• People-first culture – We value an inclusive and supportive environment, offering cultural awareness sessions, events, and team-building activities.

• Opportunities for Advancement – Professional growth through training, mentorship, and career development pathways.

JOB PURPOSE

The Executive Assistant is responsible for providing high-level administrative and organizational support to the Chief Executive Officer. This role involves coordinating schedules, meetings, communications, travel, and other administrative functions while maintaining a high level of confidentiality and professionalism. The Executive Assistant will support the executive operations by managing competing priorities, preparing documents and meeting materials, coordinating activities, and following up on action items. This role requires strong organizational skills, attention to detail, sound judgment, and the ability to work independently in a fast-paced environment.

Reports To:

• Chief Executive Officer

KEY RESPONSIBILITIES

Executive Support & Coordination

• Provide administrative and organizational support to executive operations, including managing calendars, schedules, appointments, correspondence, and priorities.

• Coordinate meetings, prepare agendas and materials, record minutes and action items, and ensure appropriate follow-up.

• Prepare, format, proofread, and distribute reports, presentations, correspondence, and other confidential documents.

Communication & Relationship Management

• Serve as a professional point of contact between the Chief Executive Officer, employees, members, Board representatives, community partners, and other stakeholders.

• Foster positive working relationships with employees, members, leadership, and external stakeholders while representing Me-Dian Credit Union in a professional manner.

• Handle confidential and sensitive information with discretion and maintain a high level of professionalism at all times.

Travel & Event Coordination

• Coordinate travel arrangements, accommodations, itineraries, and other logistics for executives and staff as required.

• Assist with the coordination of meetings, events, presentations, conferences, and other organizational activities.

• Support the planning and preparation of Board and committee meetings, including materials, minutes, and follow-up as required.

Organization & Special Projects

• Monitor deadlines, action items, correspondence, and commitments to ensure timely completion.

• Assist with research, special projects, presentations, and other initiatives as directed by the Chief Executive Officer.

• Anticipate administrative needs, manage competing priorities, and provide proactive support to ensure the effective operation of the organization.

• Perform other related duties as required.

QUALIFICATIONS

• Post-secondary education in Business Administration, Office Administration, Executive Administration, or a related field is considered an asset.

• Previous experience in an administrative or executive support role is required.

• Experience supporting senior leadership is considered an asset.

• Strong organizational and time management skills with the ability to manage multiple priorities and deadlines.

• Excellent written and verbal communication skills.

• Strong attention to detail and accuracy.

• Ability to maintain confidentiality and exercise sound judgment when dealing with sensitive information.

• Proficient in Microsoft Office, including Outlook, Word, Excel, and PowerPoint.

• Ability to work independently and as part of a collaborative team.

• Professional, approachable, and adaptable with strong interpersonal skills.

• Experience coordinating meetings, events, travel, and complex schedules is considered an asset.

• Lived or professional experience working with Indigenous communities is an asset.

• Valid driver's license and ability to travel as required.

WORKING CONDITIONS

• Work Life Balance – 37.5 Hours Per Week

• Must be able to report to work in-person at listed work location

• Office Environment, 2nd Floor

• Working Indoors

• Travel – Travel may be required for meetings and organizational activities

• Flexible hours may be required to support executive schedules and activities

PHYSICAL REQUIREMENTS

• Extended periods of sitting in office chair

• Extended periods with computer screen

READY TO APPLY?

If you are interested in this position, please email your résumé and cover letter to apply@mediancu.mb.ca. We would like to thank all candidates interested, however only those selected for further considerations will be contacted for interviews.

We encourage First Nations, Métis, and Inuit candidates to apply, and welcome applicants from all backgrounds, as Me-Dian Credit Union is committed to building a diverse and inclusive team to serve our members.

Retail Lending Officer (Full-Time, Permanent) Stonewall

Grow your career with one of Manitoba's Top Employers since 2014.

At Access Credit Union, we support a professional and innovative work environment with a corporate culture that uniquely embraces empowerment, accountability, and trust. We recognize and value each employee's contributions to our success, which is why we offer competitive compensation, 100% company paid health benefits, employer-matched pension plan, continuing education, and career advancement opportunities within our credit union.

At Access Credit Union, our values are straightforward:

• Do good

• Be better

• Own it

• Move forward

The Retail Lending Officer is a member-focused Brand Ambassador who is responsible for all personal credit granting functions, performing analysis to assess loan viability and risk, and make the appropriate recommendations.  Using advice -based sales, the Personal Account Manager takes ownership of all the member’s needs promoting the full range of credit union products and services, building member relationships that add value and contribute positively to the credit union’s profitability.

Lending

• Identify member needs and sell a full range of credit union products and services, including loans and mortgages, lines of credit, credit cards, etc.  

• Complete credit applications thoroughly ensuring that all relevant information is included and analyzed in supporting recommendations within established limits and procedures.  

• Communicate to the member all terms and conditions of any credit, product being presented, ensuring that all products sold are consistent with the member’s needs and risk tolerance.  

• Ensure instructions outlining the conditions of lending products clearly laid out (loan type, interest rate, security, searches, liens, etc.).  

• Maintain thorough knowledge of and adhere to credit union policies and procedures on risk management, confidentiality, security and fraud prevention.  

• Work directly with the loans processing department to ensure timely and accurate administration of documentation.  

• Control loan delinquency through communication with the member prior and subsequent to the loan being granted. Maintain and document a systematic collection procedure for early identification and follow up of problem accounts.  

Relationship Management

• Operates as the primary contact for assigned members, managing the relationships on behalf of the credit union to ensure the members’ needs are met and the relationship remains profitable.

• Pro-actively work to retain and expand existing member relationships, while pursuing new sources of business. 

• Responsible for resolutions of member concerns and escalating when required to the appropriate person or department. 

• Refer qualified prospects to specialist within the credit union.  

Team Work

• Provide input into the development of and support the achievement of branch sales goals.  

• Actively participate in regular staff meetings providing input when necessary.  

• Maintain open communication and cooperation with other staff to ensure a friendly and efficient work environment.  

• Work collaboratively with other team members to achieve organizational and department objectives.  

Business Development & Community Relations   

• Participate in and contribute to an entrepreneurial environment to seek out new business and referral opportunities that support the branch and organization goals.

• Pro-actively work to retain and expand existing member relationships, while pursuing new sources of business. 

• Differentiate between credit union and competitor products and services in terms of member needs.  

• Act as an ambassador for the credit union by being visible in the community through professional and personal involvement in various community groups and activities.

This list is not inclusive and other tasks and/or responsibilities may be assigned by your supervisor. 

Essential Qualifications

• Grade 12 diploma 

• Diploma/Certificate from a recognized post-secondary institution with focus on business or finance or equivalent is an asset

• Understanding and adherence to relevant policies and procedures including but not limited to, the Privacy Act, Anti-Money Laundering, and Terrorist Financing Act, the Credit Union Act and Credit Union Loan Policies 

• Previous customer service and/or sales experience   

• Demonstrated desire to serve others in a friendly and professional manner  

• Ability to identify and willingness to act upon sales and service opportunities  

• Strong interpersonal and communication skills, both verbal and written  

• Ability to work in fast-paced environment and perform well under pressure  

• Ability to prioritize using sound judgment to make timely and effective decisions  

• Attention to detail with high degree of accuracy  

• Knowledge of Access Credit Union’s products and services  

• Ability to follow standardized policies and procedures  

• Knowledge of risk management within the financial industry  

• Proficient computer skills  

Employee Sub-Type

Regular

Starting Salary

$56,759.00

If you are interested in this position, apply today!

Are you ready to?

• Be an ambassador for our brand, values and products

• Ensure things get done efficiently

• Go home each day feeling accomplished

• Challenge the status quo

• Build a career

• Continue learning

We welcome diversity, value inclusion, and take pride in our vibrant corporate culture. Our team is a reflection of the members we serve and the communities we live in.

Access Credit Union welcomes applications from people with disabilities. Applicants may request reasonable accommodation related to the materials or activities used throughout the selection process.

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Retail Lending Officer I

Full time, permanent – St. Mary’s

Starting salary - $51,139

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Why should you join our team? ‍

At Access Credit Union, we support a professional and innovative work environment with a corporate culture that uniquely embraces empowerment, accountability, and trust. We recognize and value each employee's contributions to our success, which is why we offer competitive compensation, 100% company paid health benefits, employer-matched pension plan, continuing education, and career advancement opportunities within our credit union.

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At Access Credit Union, our values are straightforward:

• Do good

• Be better

• Own it

• Move forward

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What will you be doing? ‍

The Retail Lending Officer is a member-focused Brand Ambassador who is responsible for all personal credit granting functions, performing analysis to assess loan viability and risk, and make the appropriate recommendations.  Using advice -based sales, the Personal Account Manager takes ownership of all the member’s needs promoting the full range of credit union products and services, building member relationships that add value and contribute positively to the credit union’s profitability.

Key Responsibilities and Accountabilities

Relationship Management

• Operates as the primary contact for assigned members, managing the relationships on behalf of the credit union to ensure the members’ needs are met and the relationship remains profitable.

• Pro-actively work to retain and expand existing member relationships, while pursuing new sources of business. 

• Responsible for resolutions of member concerns and escalating when required to the appropriate person or department. 

• Refer qualified prospects to specialist within the credit union.  

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Team Work ‍

• Provide input into the development of and support the achievement of branch sales goals.  

• Actively participate in regular staff meetings providing input when necessary.  

• Maintain open communication and cooperation with other staff to ensure a friendly and efficient work environment.  

• Work collaboratively with other team members to achieve organizational and department objectives.  

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Business Development & Community Relations ‍

• Participate in and contribute to an entrepreneurial environment to seek out new business and referral opportunities that support the branch and organization goals.

• Pro-actively work to retain and expand existing member relationships, while pursuing new sources of business. 

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What do you need?

• Grade 12 diploma 

• Diploma/Certificate from a recognized post-secondary institution with focus on business or finance or equivalent 

• Understanding and adherence to relevant policies and procedures including but not limited to, the Privacy Act, Anti-Money Laundering, and Terrorist Financing Act, the Credit Union Act and Credit Union Loan Policies 

• Previous customer service and/or sales experience   

• Demonstrated desire to serve others in a friendly and professional manner  

• Ability to identify and willingness to act upon sales and service opportunities  

• Strong interpersonal and communication skills, both verbal and written  

• Ability to work in fast-paced environment and perform well under pressure  

• Ability to prioritize using sound judgment to make timely and effective decisions  

• Attention to detail with high degree of accuracy  

• Ability to follow standardized policies and procedures  

• Knowledge of risk management within the financial industry  

• Proficient computer skills  

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Are you ready to? ‍

• Be an ambassador for our brand, values and products

• Ensure things get done efficiently

• Go home each day feeling accomplished

• Challenge the status quo

• Build a career

• Continue learning

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If you are interested in this position, apply today at Search for Jobs This posting will be open until September 7.

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We welcome diversity, value inclusion, and take pride in our vibrant corporate culture. Our team is a reflection of the members we serve and the communities we live in.

Access Credit Union welcomes applications from people with disabilities. Applicants may request reasonable accommodation related to the materials or activities used throughout the selection process.

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Reporting to the Vice President, Retail, the Branch Manager provides strategic leadership and operational oversight to ensure the delivery of exceptional member experience and compliance with all internal controls and regulatory standards. The Branch Manager leads, coaches, and mentors a high-performing Consultant team, with a strong focus on relationship banking and personalized financial advice.

Reporting to the Vice President, Retail, the Branch Manager provides strategic leadership and operational oversight to ensure the delivery of exceptional member experience and compliance with all internal controls and regulatory standards. The Branch Manager leads, coaches, and mentors a high-performing Consultant team, with a strong focus on relationship banking and personalized financial advice.

Working collaboratively with other branch leaders and internal partners, the Branch Manger drives branch performances, supports organizational goals and ensures members receive seamless, quality advice and service. This position champion and supports ACU’s commitment to rural and agricultural communities, francophone services, values-based banking and ACU’s triple bottom line accountability to people, planet, and prosperity in all decisions.

KEY ACCOUNTABILITIES 

Leadership, Coaching & Culture Building

• Build and lead a strong advice culture, with a focus on relationship banking and providing proactive financial guidance.

• Coach, mentor, and empower employees; assign appropriate discretionary limits aligned with their experience and level of competency.

• Promote a positive and respectful work environment, fostering collaboration, accountability and continuous learning through providing effective, consistent and constructive coaching and communication to all employees.

• Act as a change leader, championing cultural shift towards proactive advice and service delivery.

• Communicate ACU’s vision, mission, and strategic priorities in ways that inspire and engage employees.
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Strategy, Operations, and Risk Management

• Translate organizational goals and objectives into actionable strategies and performance targets for the branch and employees.

• Champions a digital-first mindset by encouraging adoption of digital tools and services through education and leadership.
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Member & Community Engagement and Industry Awareness

• Actively engage in community initiatives, sponsorships, and volunteer opportunities to strengthen ACU’s local presence and foster trust among members

• Identify and pursue business development opportunities, including outreach to potential members, referral partnerships, centers of influence, and financial education programs.

• Resolve complex member complaints with professionalism, ensuring the needs of members, employees and the credit union are met.

• Maintain current and relevant knowledge of industry trends, competitor products and strategies.

• Ensure branch operations, policies and process are implemented in a manner that supports ACU’s commitment to rural and agricultural communities, francophone services, values-based banking, respectful workplace and diversity, equity and inclusion.
  

QUALIFICATIONS

Education and Experience

This position requires the completion of a post-secondary program in a related field, plus 6 to 10 years of job-related experience, or an equivalent combination of both education and experience. Minimum of 3 years of leadership experience within a financial institution, overseeing branch operations, budgets, reporting, and service standards. Leadership/Coaching Certificate and/or CFP/PFP designation would be considered an asset.
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Key Occupational Skills:

• Minimum 3-5 years of experience advising and providing financial products (consumer and small business loans, lines of credit, mortgages, deposit and investment products).

• Skilled in adjudicating credit applications and making lending decisions aligned with policy and risk guidelines.

• Strong leadership skills with ability to lead, coach, mentor, delegate and foster a respectful, high-performance team culture

• Strong communication and interpersonal skills, with the ability to build and maintain relationships

• Excellent strategic thinking, problem-solving and decision-making skills

• Strong attentions to details and ability to meet strict deadlines while managing multiple priorities simultaneously

• Digital literacy using a variety of systems and tools

• Knowledge of credit union philosophies, principles, legislation, regulations, and understands credit union operations is an asset
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Work Location ‍

This position works in our McTavish Branch - 562 1st St, Brandon, Manitoba.  Working Hours are Monday-Friday, 37.5 Hours Per Week.
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Who we are   

As a Certified B Corporation® and one of Manitoba’s Top Employers (2024), the culture at Assiniboine Credit Union / Caisse Assiniboine is supportive of the individual while focused on the greater community.  With the widest geographic reach of any credit union in Manitoba, you’ll be motivated by shared values and encouraged to always think about how, through financial sustainability, we can do more for our members, our employees and our community.  

Choosing to work at Assiniboine means that you’ll be working for a uniquely Manitoban credit union  that…   

• puts people, planet and prosperity first,

• values diversity and inclusion,

• is committed to serving its urban, rural, agricultural, and Francophone communities,

• supports employees through training programs and long-term career development,

• offers a competitive total compensation program which includes bonuses, a matched pension program, and health and dental benefits.

• is focused on social and environmental responsibility. 
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If doing things differently and doing more is part of who you are, join us on a rewarding journey where your personal aspirations and career goals can align. If you are interested in applying for the position, please submit your application by Tuesday, September 7th at 4:00pm. We thank everyone who applies, but only candidates selected for an interview will be contacted.

We are committed to workforce diversity and actively recruit people with diverse backgrounds, experiences, and perspectives reflecting the community in which we live and work. Applicants may request reasonable accommodation related to the materials and activities used throughout the selection process.  

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Location:

562 1st St ‍

Brandon, MB

Job type:

Full-time, Salary, Permanent

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Role Overview:

The Commercial Account Manager (AM is at the forefront of driving results and managing risks for a designated portfolio of business members and prospects. Reporting to the Manager, BFC/AFC, you will proactively identify and pursue new business opportunities, referring them to the appropriate specialists within the credit union. Collaborating closely with your team and the Manager, you will ensure that goals are met and members receive exceptional service that exceeds their expectations. This role supports Assiniboine Credit Union/Caisse Assiniboine (ACU)’s commitment to rural and agricultural communities, francophone services, values-based banking and ACU’s triple bottom line accountability to people, planet, and prosperity.

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Key Responsibilities:

• Achieve Sales Targets: Meet personal business targets and track/report on sales goals and results. Play a key role in developing strategies to facilitate goal attainment.

• Business Development: Proactively identify new sources of business and develop, retain, and grow relationships by ensuring member needs are met and the relationship contributes positively to the credit union.

• Promote and provide advice: Promote, provide advice, and negotiate business-banking services that meet the needs of potential and existing members, ensuring compliance with relevant legislation, regulations, policies, and procedures.

• Financial Advice: Provide financial advice relative to business banking, applying knowledge of the member's financial condition and market information to effectively position ACU's products and services.

• Quality Member Service: Interpret and understand operating processes, procedures, lending policies, and security requirements to ensure quality and seamless delivery of sales and service to members.

• Credit Evaluation and Analysis: Evaluate, write and approve commercial lending products within approved lending limits including the careful analysis of financial statement credit history, business plans and market conditions to ensure sound decision making.

• Risk Management: Monitor and manage risks within the portfolio to ensure compliance with credit union policies and procedures. Identify and address potential issues, recommend appropriate actions, and maintain a thorough understanding of lending policies and security requirements to support sound decision-making.

• Industry Knowledge: Maintain current and relevant knowledge of industry trends, competitor products and strategies, as well as the members' industries and local/national events impacting members' affairs.

• Community Engagement: Act as a representative for the Credit Union and the Business Financial Centre by being visible in the community and supporting community groups and initiatives.

• Values Based Banking: Understand, respect, and support ACU's commitment to values based banking, workplace diversity, and respectful workplace initiatives.

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Education and Experience: ‍

This position requires a diploma or degree in Business (Agribusiness), finance, accounting or a related field.  Minimum 3 years of lending experience within a financial institution with a focus on Commercial and/or Agriculture banking is required. An equivalent combination of education and experience would be considered.

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Key Occupational Skills:

• Advice and Member Service: Expertise in advice and member service, with a focus on relationship management.

• Commercial Credit: Advanced knowledge of commercial credit, accounting, budgeting, and financial management.

• Professional Excellence: Demonstrate professional excellence and strong negotiation skills.

• Analytical Acumen: Strong financial, analytical, and complex credit acumen.

• Commercial Law: Working understanding of commercial law.

• Product Knowledge: Extensive knowledge of ACU's business products, policies, and procedures, particularly commercial loan and deposit product knowledge.

• Technology Proficiency: Working knowledge of credit union technology and computer applications.

• Operational Knowledge: Understanding of credit union operations, philosophies, principles, legislation, regulations, policies, and procedures.

• Values-Based Banking: Commitment to values-based banking and triple bottom line accountability.

• Language Proficiency: Proficient in English, with French being a valuable asset, and proficiency in other languages is also advantageous

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Who we are: ‍

As a Certified B Corporation® and one of Manitoba’s Top Employers (2024), the culture at Assiniboine Credit Union / Caisse Assiniboine is supportive of the individual while focused on the greater community.  With the widest geographic reach of any credit union in Manitoba, you’ll be motivated by shared values and encouraged to always think about how, through financial sustainability, we can do more for our members, our employees and our community. 

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Choosing to work at Assiniboine means that you’ll be working for a uniquely Manitoban credit union  that…  

• puts people, planet and prosperity first,

• values diversity and inclusion,

• is committed to serving its urban, rural, agricultural, and Francophone communities,

• is focused on social and environmental responsibility,

• supports employees through training programs and long-term career development,

• offers a competitive total compensation program which includes bonuses, a matched pension program, and health and dental benefits.

If doing things differently and doing more is part of who you are, join us on a rewarding journey where your personal aspirations and career goals can align.

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If you are interested in applying for this position, please submit your application Open until Filled. We thank everyone who applies, but only candidates selected for an interview will be contacted.

We are committed to workforce diversity and actively recruit people with diverse backgrounds, experiences, and perspectives reflecting the community in which we live and work. Applicants may request reasonable accommodation related to the materials and activities used throughout the selection process.

Commercial Account Manager – Small and Medium Enterprise | Assiniboine Credit Union Opportunities

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Status: Full-Time, Permanent

Location: Grand Rapids Branch

Posting Closes: Until Filled

Salary: 1 ($39,000 - $46,800)

Me-Dian Credit Union is the first Indigenous full-service financial institution to be founded in Canada. Our mission is to proudly provide guidance and services to support and financially empower Indigenous communities. We are committed to serving our communities by responding to the needs of our members with accessible, effective service and a strong focus on positive member experiences. If you are interested in becoming part of a collaborative and diverse team and building a rewarding career in a fast-paced environment, we encourage you to apply.

WHY WORK WITH ME-DIAN CREDIT UNION?

At Me-Dian Credit Union (MCU), we are proud to offer a supportive, inclusive, and community-focused workplace rooted in Indigenous values. Our team enjoys a wide range of meaningful benefits, including:

• Competitive Rewards – Base salary with eligibility for additional variable compensation based on individual and organizational performance.

• Extended Benefits Program – Includes health, dental, and vision coverage, along with counselling and mental health resources.

• Exclusive Staff Financial Benefits – Opportunity for 1% interest rate on loans and mortgages after 12 months of employment with MCU, along with a free Staff Account and discounted Staff Rates for MCU banking needs.

• Employee Assistance Program (EAP) – Confidential support services for personal or work-related challenges, available to employees and their families.

• Pension Matching – Invest in your future with our competitive pension matching program.

• Fitness Reimbursement Program – Support for maintaining an active lifestyle through eligible gym/fitness memberships and activities.

• People-first culture – We value an inclusive and supportive environment, offering cultural awareness sessions, events, and team-building activities.

• Opportunities for Advancement – Professional growth through training, mentorship, and career development pathways.

JOB PURPOSE

The Member Service Representative (MSR) is responsible for delivering exceptional service to credit union members by addressing their account-related inquiries, processing transactions, and providing assistance with a variety of products and services. This role involves fostering positive relationships with members, promoting credit union products, and ensuring smooth and efficient experience for all members.

Reports To:

• Member Service Representative (MSR) Supervisor

DUTIES & RESPONSIBILITIES

Member Support & Service

• Provide friendly, professional service to members, assisting with inquiries, transactions, and general banking needs.

• Process deposits, withdrawals, transfers, payments, and other routine transactions.

• Handle and balance cash accurately, following all security and identity verification protocols.

• Promote and recommend credit union products and services based on member needs.

• Support members in using digital services such as online banking, mobile apps, and ATMs.

Problem Resolution & Compliance

• Address member concerns promptly and follow up to ensure satisfaction.

• Handle complaints professionally, aiming to turn challenges into positive experiences.

• Maintain strict confidentiality and ensure compliance with policies, procedures, and regulations.

• Monitor for potential fraud and follow risk management procedures.

• Collaborate with team members and participate in meetings to improve service and operations.

Qualifications:

• Grade 12, plus one year of relevant work experience, or post-secondary education in business or a related field. A combination of education and experience may be considered.

• Ability to problem solve while working quickly, efficiently, and with a high degree of accuracy.

• Excellent verbal and written communication skills.

• Strong Commitment to teamwork with the ability to work collaboratively in a team-based organization.

• Lived or professional experience working with Indigenous communities is an asset.

• Experience with handling cash is an asset.

Working Conditions:

• Office environment

• May be required to operate the branch independently during designated shifts

• Must be able to report to work in-person at listed work location:

  Me-Dian Credit Union – Grand Rapids Branch

  The Band Office Complex, Hwy 6

  Grand Rapids, MB R0C 1E0

Physical Requirements:

• Extended periods of sitting in office chair

• Extended periods with computer screen

READY TO APPLY?

If you are interested in this position, please email your résumé and cover letter to apply@mediancu.mb.ca. We would like to thank all candidates interested, however only those selected for further considerations will be contacted for interviews.

We encourage First Nations, Métis, and Inuit candidates to apply, and welcome applicants from all backgrounds, as Me-Dian Credit Union is committed to building a diverse and inclusive team to serve our members.

Position:                    Manager of Operations

Status:                       Full-time, Permanent        

Location:                    Winnipeg Branch

Posting Closes:         Until Filled

Salary Grade:            10 ($90,000 - $108,000)

Me-Dian Credit Union is the first Indigenous full-service financial institution to be founded in Canada. Our mission is to proudly provide guidance and services to support and financially empower Indigenous communities. We are committed to serving our communities by responding to the needs of our members with accessible, effective service and a strong focus on positive member experiences. If you are interested in becoming part of a collaborative and diverse team and building a rewarding career in a fast-paced environment, we encourage you to apply.

WHY WORK WITH ME-DIAN CREDIT UNION?

At Me-Dian Credit Union (MCU), we are proud to offer a supportive, inclusive, and community-focused workplace rooted in Indigenous values. Our team enjoys a wide range of meaningful benefits, including:

• Competitive Rewards – Base salary with eligibility for additional variable compensation based on individual and organizational performance.

• Extended Benefits Program – Includes health, dental, and vision coverage, along with counselling and mental health resources.

• Exclusive Staff Financial Benefits – Opportunity for 1% interest rate on loans and mortgages after 12 months of employment with MCU, along with a free Staff Account and discounted Staff Rates for MCU banking needs.

• Employee Assistance Program (EAP) – Confidential support services for personal or work-related challenges, available to employees and their families.

• Pension Matching – Invest in your future with our competitive pension matching program.

• Fitness Reimbursement Program – Support for maintaining an active lifestyle through eligible gym/fitness memberships and activities.

• People-first culture – We value an inclusive and supportive environment, offering cultural awareness sessions, events, and team-building activities.

• Opportunities for Advancement – Professional growth through training, mentorship, and career development pathways.

JOB PURPOSE

The Manager of Operations provides leadership and oversight of the day-to-day operations, ensuring efficient, compliant, member-focused service delivery. Working closely with the leadership team, the Manager of Operations leads strategic execution, strengthens operational performance, and enhances the member experience, while driving accountability, continuous improvement, and service excellence through operational managers. This role requires strong leadership experience in financial services and responsibility for operational effectiveness and alignment with Me-Dian Credit Union goals.

Reports To:

·        Chief Executive Officer

Direct Reports:

·        Manager of Member Services, Manager of Lending & Admin (Retail)

DUTIES & RESPONSIBILITIES

Leadership & Strategic Execution

• Collaborate with the leadership team to develop and execute strategic goals and organizational priorities.

• Lead, coach, and develop direct reports, fostering accountability, collaboration, and continuous improvement.

• Support succession planning and leadership development across the organization.

• Champion change initiatives that enhance member experience, operational effectiveness, and employee engagement.

Operational Management

• Oversee branch and operational performance, ensuring consistent service delivery, efficiency, and alignment with organizational priorities.

• Develop and maintain policies, procedures, and standards to support compliance, quality, and risk management.

• Monitor performance using key metrics and recommend operational improvements.

• Identify opportunities to improve processes and workflows to enhance efficiency and member experience.

Member Experience & Growth

• Promote a member-centric culture focused on service excellence, relationships, and retention.

• Support member growth, business development, and marketing initiatives in collaboration with leadership.

• Ensure teams proactively strengthen member relationships and deliver value.

Retail Lending

• Oversee and support the effective administration and delivery of retail lending products, ensuring lending activities are conducted in accordance with established policies, procedures, regulatory requirements, and risk management standards.

• Monitor retail lending processes and performance, identify operational issues or gaps, and take appropriate action to ensure timely and accurate processing.

• Support and coach staff in the administration of retail loans and ensure appropriate controls, documentation, and approval requirements are followed.

Regulatory Compliance

• Ensure compliance with applicable legislation, regulations, policies, and internal procedures.

• Work with auditors, compliance, and leadership to maintain strong internal controls and risk management practices.

• Support accurate and timely reporting to leadership and the Board.

Strategic Partnerships

• Manage relationships with third-party vendors and service providers to ensure service quality, performance standards, and contractual obligations are met.

• Prepare grant proposals for local and national funding for Indigenous/Northern initiatives.

• Collaborate with internal partners, including Information Technology, to assess and support operational needs and service improvements.

• Lead operational readiness and change management for new initiatives, system enhancements, and service improvements.

Other Responsibilities

• Stay current on industry trends, regulatory changes, and best practices within the financial services sector.

• Collaborate with internal partners across HR, Finance, Compliance, Information Technology, and Administration.

• Perform other related duties as required.

QUALIFICATIONS

• Demonstrated experience in a supervisory, leadership, or people management role within a financial institution or other regulated environment.

• Post-secondary education in Business Administration or a related field, or a minimum of 5+ years of relevant financial services experience; equivalent combinations may be considered.

• Proven ability to lead, coach, and develop employees while fostering a positive, collaborative, and accountable workplace culture.

• Strong understanding of branch operations, member service principles, and regulatory compliance requirements.

• Excellent interpersonal, communication, and relationship-building skills.

• Strong organizational and time management skills with the ability to manage multiple priorities effectively.

• Proven problem-solving and decision-making skills with sound judgment.

• Proficiency with Microsoft Office and related business systems.

•  Ability to build effective working relationships and collaborate across teams and departments.

• Strong commitment to professionalism, teamwork, and fostering a respectful and inclusive workplace culture.

• Experience working respectfully with Indigenous communities and diverse populations is considered an asset.

WORKING CONDITIONS

• Work Life Balance – 37.5 Hours Per Week

• Must be able to report to work in-person at listed work location

• Extended hours may be required based on operational requirements and during peak reporting periods

• Periods of higher workload during month-end, year-end, audit, budgeting, and reporting cycles

• Office Environment, 2nd Floor

• Working Indoors

PHYSICAL REQUIREMENTS

• Extended periods of sitting in office chair

• Extended periods with computer screen

READY TO APPLY?

If you are interested in this position, please email your résumé and cover letter to apply@mediancu.mb.ca. We would like to thank all candidates interested, however only those selected for further considerations will be contacted for interviews.

We encourage First Nations, Métis, and Inuit candidates to apply, and welcome applicants from all backgrounds, as Me-Dian Credit Union is committed to building a diverse and inclusive team to serve our members.

Position Title: Member Contact Centre Representative

Posting Number: MEMBE003303

Closing Date: Open Until Filled

Location: 71 Commerce Drive, Winnipeg Manitoba

Hours of Work: Full Time ‍ ‍

Build a rewarding career with Steinbach Credit Union

Steinbach Credit Union is one of Manitoba’s largest credit unions and one of the ten largest in Canada with over $11 billion in total assets. For the past 80 years, we have worked with our members to create relationships based on trust and support. Our goal is to provide advice and recommend products and services that are tailored to meet every member’s individual needs.

Our member-centric approach is a key driver in everything we do, and our level of service is second to none. We provide an environment of trust in which members feel comfortable doing business and they will recommend us to their family and friends. For more information, please visit our website.

We're looking for Member Contact Centre Representatives

As a Member Contact Centre Representative you will provide members with a variety of services related to the promotion and sales of non-cash related deposit products and services with courtesy and accuracy over the phone. You will respond to a variety of inquiries, analyze needs and assist current and potential members in finding the product or service which best meet their needs.

The role requires working full-time on different shifts throughout the department's hours of operation. These hours are Monday to Friday from 8am to 8pm and on Saturdays from 8am to 4pm.

Specific Responsibilities:

• Accurately process a wide range of member transactions and service requests, including transfers, account maintenance, loan payments, term deposits, cheque orders, and account closures

• Build and maintain strong member relationships by delivering knowledgeable, solutions focused advice via telephone and digital channels

• Provide technical assistance and guidance to members using Internet Banking and related digital services

• Conduct outbound calls as required to respond to email or voicemail inquiries and to support internal departments

Qualifications:

• Grade 12 diploma with one to three years of related experience, or an equivalent combination of education and experience

• Demonstrated ability to achieve or exceed individual and team sales targets

• Strong verbal communication and active listening skills, with the ability to build effective working relationships with members and internal teams

• Proven professionalism with a strong commitment to exceptional member service and effective problem solving

• Proficiency in Microsoft Word and Excel, with the ability to learn additional systems and technologies

• Previous experience within a credit union or financial institution is considered an asset

• Bilingualism is considered an asset

How we'll reward you

You can look forward to joining an organization that values teamwork and its membership. You will receive a competitive salary starting at $24.02 per hour based on skills and experience. In addition you would be eligible for variable compensation and matched pension plan per SCU policies. You will also receive a great host of benefits, including:

• Extended medical, dental, vision benefits, plus a healthcare spending account (premiums 100% paid by SCU)

• Short Term Disability, Long Term Disability, Life insurance, and AD&D insurance

• Employee Banking Benefits (i.e. free chequing account, low interest MasterCard, bonus rate on deposit and lending products)

• Opportunities for professional development

• Clothing allowance

Accessibility and inclusivity

We believe our employees should represent the diversity of our members and the communities in which we live and serve. If you require an accommodation for the recruitment or interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we’ll work with you to meet your needs.

Closing Date: Open until Filled

We thank all candidates for their interest, however, only those selected for an interview will be contacted.

Position:                     Financial Service Rep. I (Trainee)

Status:                       Full-time, Permanent        

Location:                    Winnipeg Branch

Posting Closes:         Until Filled

Salary Grade:            3 ($44,000 - $55,000)

Me-Dian Credit Union is the first Indigenous full-service financial institution to be founded in Canada. Our mission is to proudly provide guidance and services to support and financially empower Indigenous communities. We are committed to serving our communities by responding to the needs of our members with accessible, effective service and a strong focus on positive member experiences. If you are interested in becoming part of a collaborative and diverse team and building a rewarding career in a fast-paced environment, we encourage you to apply.

WHY WORK WITH ME-DIAN CREDIT UNION?

At Me-Dian Credit Union (MCU), we are proud to offer a supportive, inclusive, and community-focused workplace rooted in Indigenous values. Our team enjoys a wide range of meaningful benefits, including:

• Competitive Rewards – Base salary with eligibility for additional variable compensation based on individual and organizational performance.

• Extended Benefits Program – Includes health, dental, and vision coverage, along with counselling and mental health resources.

• Exclusive Staff Financial Benefits – Opportunity for 1% interest rate on loans and mortgages after 12 months of employment with MCU, along with a free Staff Account and discounted Staff Rates for MCU banking needs.

• Employee Assistance Program (EAP) – Confidential support services for personal or work-related challenges, available to employees and their families.

• Pension Matching – Invest in your future with our competitive pension matching program.

• Fitness Reimbursement Program – Support for maintaining an active lifestyle through eligible gym/fitness memberships and activities.

• People-first culture – We value an inclusive and supportive environment, offering cultural awareness sessions, events, and team-building activities.

• Opportunities for Advancement – Professional growth through training, mentorship, and career development pathways.

JOB PURPOSE

The Financial Services Representative I (Trainee) is an entry-level developmental position designed to build the foundational knowledge and skills required for a career in retail financial services. The role provides service and support to members while developing experience in credit union products, services, sales and service practices, operational procedures, and regulatory requirements. Through training, coaching, and on-the-job experience, the Trainee progressively develops the competencies required for consideration for advancement to a Financial Services Representative I role.

Reports To:

·        Assistant Lending Manager

DUTIES & RESPONSIBILITIES

Member Service & Operations

• Respond to routine member inquiries regarding accounts, products, services, transactions, and loan activity.

• Assist members with day-to-day banking needs while developing the ability to identify financial needs and relationship-building opportunities.

• Assist members by providing information regarding credit union products and services and refer more complex matters as appropriate.

Professional Development

• Develop knowledge and financial literacy of lending products, credit adjudication practices, and member financial needs through practical experience and guidance from experienced team members.

• Work closely with Financial Services Representatives, Lending Administrators, and leadership to develop proficiency in member service, lending, and product knowledge.

• Learn and apply member service standards to support positive member experiences.

• Participate in coaching, training, and developmental opportunities to build the competencies required for career progression.

Administrative Lending Support

• Support the lending process by gathering information, preparing documentation, and assisting with the review and processing of credit applications.

• Update and maintain accurate member information within the banking system.

• Document member interactions and follow-up activities in accordance with established procedures.

• Maintain compliance with applicable policies, procedures, and regulatory requirements.

• Assist with delinquency management activities and other administrative processes.

• Perform additional duties, projects, or assignments as required.

CAREER PROGRESSION

The FSR Trainee is a developmental role intended to prepare employees for progression to the Financial Services Representative I position, through the successful demonstration of required competencies, performance standards, and business needs.

QUALIFICATIONS

• Previous experience in customer service and/or a financial institution is required. Post-secondary education in Business Administration, Finance, or a related field is an asset. A combination of education and experience may be considered.

• Strong commitment to teamwork with the ability to work collaboratively in a team-based organization.

• Excellent verbal and written communication skills.

• Strong willingness and ability to learn, adapt, and take initiative.

• Ability to interact respectfully with members from diverse cultures and backgrounds.

• Community focused, whether our own community or other communities.

• Lived or professional experience working with Indigenous communities is an asset.

WORKING CONDITIONS

• Work Life Balance – 37.5 Hours Per Week

• Must be able to report to work in-person at listed work location

• Office Environment, 2nd Floor

• Working Indoors

PHYSICAL REQUIREMENTS

• At times, long periods on the phone

• Extended periods of sitting in office chair

• Extended periods with computer screen

READY TO APPLY?

If you are interested in this position, please email your résumé and cover letter to apply@mediancu.mb.ca. We would like to thank all candidates interested, however only those selected for further considerations will be contacted for interviews.

We encourage First Nations, Métis, and Inuit candidates to apply, and welcome applicants from all backgrounds, as Me-Dian Credit Union is committed to building a diverse and inclusive team to serve our members.

‍Role overview:

The Commercial/Agribusiness Account Manager (CAM) is at the forefront of driving results and managing risks for a designated portfolio of business members and prospects. Reporting to the Manager, BFC/AFC, you will proactively identify and pursue new business opportunities, referring them to the appropriate specialists within the credit union. Collaborating closely with your team and the Manager, you will ensure that goals are met and members receive exceptional service that exceeds their expectations. This role supports Assiniboine Credit Union/ Caisse Assiniboine (ACU)’s commitment to rural and agricultural communities, francophone services, values-based banking and ACU’s triple bottom line accountability to people, planet, and prosperity.

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Key Responsibilities: ‍

• Achieve Sales Targets: Meet personal business targets and track/report on sales goals and results. Play a key role in developing strategies to facilitate goal attainment.

• Business Development: Proactively identify new sources of business and develop, retain, and grow relationships by ensuring member needs are met and the relationship contributes positively to the credit union.

• Promote and provide advice: Promote, provide advice, and negotiate business-banking services that meet the needs of potential and existing members, ensuring compliance with relevant legislation, regulations, policies, and procedures.

• Financial Advice: Provide financial advice relative to business banking, applying knowledge of the member's financial condition and market information to effectively position ACU's products and services.

• Quality Member Service: Interpret and understand operating processes, procedures, lending policies, and security requirements to ensure quality and seamless delivery of sales and service to members.

• Credit Evaluation and Analysis: Evaluate, write and approve commercial lending products within approved lending limits including the careful analysis of financial statement credit history, business plans and market conditions to ensure sound decision making.

• Risk Management: Monitor and manage risks within the portfolio to ensure compliance with credit union policies and procedures. Identify and address potential issues, recommend appropriate actions, and maintain a thorough understanding of lending policies and security requirements to support sound decision-making.

• Industry Knowledge: Maintain current and relevant knowledge of industry trends, competitor products and strategies, as well as the members' industries and local/national events impacting members' affairs.

• Community Engagement: Act as a representative for the Credit Union and the Business Financial Centre by being visible in the community and supporting community groups and initiatives.

• Values Based Banking: Understand, respect, and support ACU's commitment to values-based banking, workplace diversity, and respectful workplace initiatives.

Education and Experience:

This position requires a diploma or degree in Business (Agribusiness), finance, accounting or a related field. Minimum 3 years of lending experience within a financial institution with a focus on small business, not for profit, &/or Agriculture banking is required. An equivalent combination of education and experience would be considered.

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Key Occupational Skills:

• Advice and Member Service: Expertise in advice and member service, with a focus on relationship management.

• Commercial Credit: Advanced knowledge of commercial credit, accounting, budgeting, and financial management.

• Professional Excellence: Demonstrate professional excellence and strong negotiation skills.

• Analytical Acumen: Strong financial, analytical, and complex credit acumen.

• Commercial Law: Working understanding of commercial law.

• Product Knowledge: Extensive knowledge of ACU's business products, policies, and procedures, particularly commercial loan and deposit product knowledge.

• Technology Proficiency: Working knowledge of credit union technology and computer applications.

• Operational Knowledge: Understanding of credit union operations, philosophies, principles, legislation, regulations, policies, and procedures.

• Values-Based Banking: Commitment to values-based banking and triple bottom line accountability.

• Language Proficiency: Proficient in English, with French being a valuable asset, and proficiency in other languages is also advantageous

Who we are ‍

As a Certified B Corporation® and one of Manitoba’s Top Employers (2024), the culture at Assiniboine Credit Union / Caisse Assiniboine is supportive of the individual while focused on the greater community.  With the widest geographic reach of any credit union in Manitoba, you’ll be motivated by shared values and encouraged to always think about how, through financial sustainability, we can do more for our members, our employees and our community.  

‍

Choosing to work at Assiniboine means that you’ll be working for a uniquely Manitoban credit union that…    

• puts people, planet and prosperity first,

• values diversity and inclusion,

• is committed to serving its urban, rural, agricultural, and Francophone communities,

• supports employees through training programs and long-term career development,

• offers a competitive total compensation program which includes bonuses, a matched pension program, and health and dental benefits.

• is focused on social and environmental responsibility.  

‍ ‍

If doing things differently and doing more is part of who you are, join us on a rewarding journey where your personal aspirations and career goals can align. If you are interested in applying for the position, please submit your application by open until filled. We thank everyone who applies, but only candidates selected for an interview will be contacted.

We are committed to workforce diversity and actively recruit people with diverse backgrounds, experiences, and perspectives reflecting the community in which we live and work. Applicants may request reasonable accommodation related to the materials and activities used throughout the selection process.  

‍

Commercial Account Manager – Small and Medium Enterprise | Assiniboine Credit Union Opportunities

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ROLE OVERVIEW

Reporting to Vice President, ACU Wealth, the AVP is responsible for supporting the development of operational and business plans, and accountable to the execution of annual business plans which support Assiniboine Credit Union / Caisse Assiniboine (ACU) in achieving its strategic goals, vision, mission, purpose and are aligned with ACU’s values.  In addition, the AVP will provide support to the VP, ACU Wealth for the development of department strategies. The AVP supports ACU’s commitment to rural and agricultural communities, francophone services, values-based banking, and ACU’s triple bottom line accountability to people, planet, and prosperity.

‍ ‍

KEY ACCOUNTABILITIES

Leadership

• Lead, develop and mentor high-performing teams to achieve and exceed expectations while coaching employees to realize their professional development goals

• Engage with purpose, lead by example, provide feedback, coach, commit to regular one-on-ones and team meetings.

• Maintain overall department service levels and standards, ensuring team capabilities support the delivery and execution of strategic and operational plans.

• Identify and leverage opportunities to engage in the promotion of ACU products and services.

• Champion ACU’s commitment to rural and agricultural communities, francophone services, values-based banking, respectful workplace and diversity, equity and inclusion.

• Act as an ambassador of ACU by being visible in the organization and the community in support of corporate and community initiatives.

• Be open to and provide consistent feedback, remaining committed to continuous improvement in ACU’s core competencies.

‍

Advice & Service Delivery

• Responsible for supporting a diverse team of Advisors across different member segments and through a variety of channels.

• Responsible for building and leading an advice culture, focused on providing comprehensive financial planning and personalized, relevant advice.

• Ensure needs-based and advice-based sales practices are adhered to in member interactions and the achievement of all sales objectives.

• Responsible for setting clear performance expectations and consistent coaching for the achievement of key performance indicators.

• Proactively identify and act upon opportunities beyond wealth advice and service; partnering with the appropriate teams including branch, agriculture, business, community, and others to solicit referrals as appropriate.

• Responsible for ensuring a high level of knowledge including achievement of accreditation and continued education within the team to build trust and loyalty with members

• Develop, implement, and regularly review comprehensive employee development and succession plans to ensure business continuity and growth

• Act as a voice for the member, seeking to identify and remove member pain points, contributing to a consistent and compelling member experience.

• Support team members in resolving complex concerns and member escalations with a first contact resolution aim and aligned to regulatory requirements for complaint handling and resolution.

• Provide market relevant expertise based on geography and demographic of members served.

‍ ‍

Strategic & Operational Planning & Execution

• Consistently deliver business results through the achievement of KPIs and support business partners in achieving collective success.

• Inform the annual budget and goal planning process, setting achievable and aspirational targets that are aligned to ACU’s strategic objectives.

• Implement workforce plans aligning resources based on member needs and preferences and using data to inform decisions.

• Maintain a high level of knowledge in financial services trends and local market conditions to inform strategic and operational plans. This includes staying updated on industry developments, attending relevant training sessions, and engaging in continuous learning to provide accurate and insightful advice to support teams in providing advice.

• Manage expenses within budget including all capital, operating and personnel expenditures.

‍

Regulation & Compliance

• Manage and mitigate risk through adherence to policy and procedure with an aim for accuracy and first time right.

• Review and contribute to the development of policies and procedures to ensure compliance, internal control, and adherence to legislation.

• Support Wealth Compliance and Operations along with Internal Audit in the completion of regular reviews and audits and ensure accountability to resulting action plans.

‍ ‍

QUALIFICATIONS

Education and experience:

Completion of post-secondary education in a business-related field plus 5 years experience in the Wealth Advice industry. Financial Planning Designation and a valid Mutual Funds License is required. Life Insurance designation and previous leadership experience is an asset.

‍

Key Occupational Skills:

• Demonstrates a personal and professional connection with ACU’s Money doing more purpose; integrates values based leadership and triple bottom line accountability in day to day work.

• Operates at the highest standard of ethical behavior as a leader by example.

• Is an effective leader of cross functional projects and teams and has a track record of successfully supporting individuals develop professional capabilities and careers.

• Builds strong, balanced, reciprocal cross-functional relationships irrespective of hierarchy inside ACU.

• Builds mutually valuable networks outside ACU and the credit union system.

• Applies a broad and strategic organizational perspective to thinking, problem-solving and decision making.

• Is energetic, authentic, passionate, motivated and strategic.

• Is described by others as clear, focused and driven.

• Is dedicated to quality coaching and professional development, supporting others to be excellent team leaders and people managers.

• Operates at the highest standard of ethical behavior as a leader by example.

• Written and verbal French fluency would be considered an asset, but is not required.

WHO WE ARE?

As a Certified B Corporation® and one of Manitoba’s Top Employers (2024), the culture of Assiniboine Credit Union is supportive of the individual while focused on the greater community.  You’ll be motivated by shared values and encouraged to always think about how, through financial sustainability, we can do more for our members, our employees and our community. 

Choosing to work at Assiniboine Credit Union means that you’ll be working for an organization that:

• puts people, planet and prosperity first,

• values diversity and inclusion,

• is focused on social and environmental responsibility,

• supports employees through training programs and long-term career development,

• offers a competitive total compensation program which includes bonuses, a matched pension program, and health and dental benefits.

‍

If doing things differently and doing more is part of who you are, join us on a rewarding journey where your personal aspirations and career goals can align.

If you are interested in applying for this position, please submit your application by Friday, May 22nd, 2026, at 4:00 pm. We thank everyone who applies, but only candidates selected for an interview will be contacted.

We are committed to workforce diversity and actively recruit people with diverse backgrounds, experiences, and perspectives reflecting the community in which we live and work. Applicants may request reasonable accommodation related to the materials and activities used throughout the selection process.

‍ ‍Assistant Vice President, ACU Wealth | Assiniboine Credit Union Opportunities

Role Overview:

The Commercial Account Manager (CAM) is at the forefront of driving results and managing risks for a designated portfolio of business members and prospects. Reporting to the Manager, BFC/AFC, you will proactively identify and pursue new business opportunities, referring them to the appropriate specialists within the credit union. Collaborating closely with your team and the Manager, you will ensure that goals are met and members receive exceptional service that exceeds their expectations. This role supports Assiniboine Credit Union/ Caisse Assiniboine (ACU)’s commitment to rural and agricultural communities, francophone services, values-based banking and ACU.

The Commercial Account Manager (CAM) is at the forefront of driving results and managing risks for a designated portfolio of business members and prospects. Reporting to the Manager, BFC/AFC, you will proactively identify and pursue new business opportunities, referring them to the appropriate specialists within the credit union. Collaborating closely with your team and the Manager, you will ensure that goals are met and members receive exceptional service that exceeds their expectations. This role supports Assiniboine Credit Union/ Caisse Assiniboine (ACU)’s commitment to rural and agricultural communities, francophone services, values-based banking and ACU’s triple bottom line accountability to people, planet, and prosperity.

Key Responsibilities:

• Achieve Sales Targets: Meet personal business targets and track/report on sales goals and results. Play a key role in developing strategies to facilitate goal attainment.

• Business Development: Proactively identify new sources of business and develop, retain, and grow relationships by ensuring member needs are met and the relationship contributes positively to the credit union.

• Promote and provide advice: Promote, provide advice, and negotiate business-banking services that meet the needs of potential and existing members, ensuring compliance with relevant legislation, regulations, policies, and procedures.

• Financial Advice: Provide financial advice relative to business banking, applying knowledge of the member's financial condition and market information to effectively position ACU's products and services.

• Quality Member Service: Interpret and understand operating processes, procedures, lending policies, and security requirements to ensure quality and seamless delivery of sales and service to members.

• Credit Evaluation and Analysis: Evaluate, write and approve commercial lending products within approved lending limits including the careful analysis of financial statement credit history, business plans and market conditions to ensure sound decision making.

• Risk Management: Monitor and manage risks within the portfolio to ensure compliance with credit union policies and procedures. Identify and address potential issues, recommend appropriate actions, and maintain a thorough understanding of lending policies and security requirements to support sound decision-making.

• Industry Knowledge: Maintain current and relevant knowledge of industry trends, competitor products and strategies, as well as the members' industries and local/national events impacting members' affairs.

• Community Engagement: Act as a representative for the Credit Union and the Business Financial Centre by being visible in the community and supporting community groups and initiatives.

• Values Based Banking: Understand, respect, and support ACU's commitment to values based banking, workplace diversity, and respectful workplace initiatives.

Education and Experience:

This position requires a diploma or degree in Business, finance, accounting or a related field . Minimum 3 years of lending experience within a financial institution with a focus on Commercial and/or Agriculture banking is required. An equivalent combination of education and experience would be considered.

Key Occupational Skills:

• Advice and Member Service: Expertise in advice and member service, with a focus on relationship management.

• Commercial Credit: Advanced knowledge of commercial credit, accounting, budgeting, and financial management.

• Professional Excellence: Demonstrate professional excellence and strong negotiation skills.

• Analytical Acumen: Strong financial, analytical, and complex credit acumen.

• Commercial Law: Working understanding of commercial law.

• Product Knowledge: Extensive knowledge of ACU's business products, policies, and procedures, particularly commercial loan and deposit product knowledge.

• Technology Proficiency: Working knowledge of credit union technology and computer applications.

• Operational Knowledge: Understanding of credit union operations, philosophies, principles, legislation, regulations, policies, and procedures.

• Values-Based Banking: Commitment to values-based banking and triple bottom line accountability.

• Language Proficiency: Proficient in English, with French being a valuable asset, and proficiency in other languages is also advantageous

Location

• This role will be working at our WCU Head Office located at 220 10th St Unit C, Brandon, MB R7A 4E8.

Who we are

As a Certified B Corporation® and one of Manitoba’s Top Employers (2024), the culture at Assiniboine Credit Union / Caisse Assiniboine is supportive of the individual while focused on the greater community. With the widest geographic reach of any credit union in Manitoba, you’ll be motivated by shared values and encouraged to always think about how, through financial sustainability, we can do more for our members, our employees and our community.

Choosing to work at Assiniboine means that you’ll be working for a uniquely Manitoban credit union that…

• puts people, planet and prosperity first,

• values diversity and inclusion,

• is committed to serving its urban, rural, agricultural, and Francophone communities,

• supports employees through training programs and long-term career development,

• offers a competitive total compensation program which includes bonuses, a matched pension program, and health and dental benefits.

• is focused on social and environmental responsibility.

If doing things differently and doing more is part of who you are, join us on a rewarding journey where your personal aspirations and career goals can align. If you are interested in applying for the position, please submit your application by Open Until Filled. We thank everyone who applies, but only candidates selected for an interview will be contacted.

We are committed to workforce diversity and actively recruit people with diverse backgrounds, experiences, and perspectives reflecting the community in which we live and work. Applicants may request reasonable accommodation related to the materials and activities used throughout the selection process.

Commercial Account Manager – Small and Medium Enterprise | Assiniboine Credit Union Opportunities

Full-Time, 12-month term - Hybrid in Selkirk or Winkler

Starting salary - $63,006 annually

Grow your career with one of Manitoba's Top Employers since 2014.

At Access Credit Union, we support a professional and innovative work environment with a corporate culture that uniquely embraces empowerment, accountability, and trust. We recognize and value each employee's contributions to our success, which is why we offer competitive compensation, 100% company paid health benefits, employer-matched pension plan, continuing education, and career advancement opportunities within our credit union.

At Access Credit Union, our values are straightforward:

• Do good

• Be better

• Own it

• Move forward

The Credit Analyst I is responsible for conducting comprehensive analysis of incoming credit requests from our commercial and agricultural members. Leveraging strong investigative and financial analysis abilities, the Credit Analyst identifies strengths, weaknesses and risks of the request; recommending appropriate risk mitigation strategies within the Business Credit Application.

The Credit Analyst I conducts analysis with direct support from the Manager of Business Lending Operations as well as from more experienced Credit Analysts within the department. Leveraging strong investigative and financial analysis abilities, the Credit Analyst identifies strengths, weaknesses, and risks of the request, recommending appropriate risk mitigation strategies within the Business Credit Application.

Key Responsibilities and Accountabilities

• Work alongside Business Account Managers, conducting thorough credit, risk, financial, security, and industry analysis of business and agricultural credit requests to ensure credit quality is maintained with positive and negative trends identified.

• Regularly completes files submitted by the Business Account Manager I/II team, with requested amounts ranging from $0-$2.5 million, with Manager support.

• Assess creditworthiness of business and agricultural members. Evaluate the credit risk of a member through analysis of existing account performance, debt repaying history, business income earnings, purchase activities, etc.

• Conducting thorough analysis of collateral valuation, financial statements, projections, cost estimates, as well as environmental and industry factors in support of credit requests; including new requests, refinance requests and annual reviews of large loans or lines of credit.

• Present analysis, findings, and recommendations in a clear, concise, and consistent manner within the Business Credit Application ensuring that all relevant information is included and analyzed; and recommendations are supported within established procedures.

• Provide recommendations for credit structure, security, and risk mitigation through use of covenants and conditions, supported within the analysis and assessment of credit risk.

• Prepare supporting documents such as charts, reports, spreadsheets and models to support analysis of new and existing credit applications.

• Ensure appropriate Security Documentation and instructions outlining the conditions of credit facilities, are clearly laid out (loan type, interest rate, security, searches, liens, etc.) to allow efficient loan processing by Business Loan Administration staff.

• Audit existing documentation in support of current lending facilities to ensure appropriate documentation is held on file.

• Review files and identify deficiencies and report as appropriate. 

• Work with account managers to ensure standardization of documents.

• Keep current with business issues that affect market trends, sharing beneficial information with other analysts, lenders, and managers. 

• Work directly with the Business Account Managers and loan processors to ensure smooth administration of documentation from the branch. 

• Identify member problems, needs and opportunities; referring any opportunity back to the Business Account Manager whenever possible.

• Responsible for tracking and reporting goals and results. 

• Adhere to all legislative and policy guidelines for all credit union products and services. 

• Work collaboratively with other team members to achieve organizational and department objectives 

• Actively participate in meetings, planning and training initiatives, sharing information and ideas to build organizational achievement and success. 

• Maintain open communication and cooperation with other staff to ensure a friendly and efficient work environment. 

• Maintain thorough knowledge of and adhere to credit union policies and procedures on risk management, confidentiality, security, and fraud prevention.

This list is not inclusive and other tasks and/or responsibilities may be assigned by your supervisor.

Essential Qualifications

• Post-secondary education in business, economics or agriculture or equivalent combination of education and work experience

• One year experience in a business banking role preferred

• Developing ability to identify risks, issues, concerns within a file

• Developing ability to provide/position appropriate risk mitigation recommendations within the file

• Demonstrated desire to serve others in a friendly and professional manner 

• Ability to identify and willingness to assist with sales and service opportunities 

• Strong interpersonal and communication skills, both verbal and written 

• Superb analytical and problem-solving skills, ability to analyze, identify and mitigate risks in complex credit requests

• Ability to build trust and credibility with team members throughout the organization

• Ability to work in a fast-paced team environment and perform well under pressure 

• Ability to prioritize using sound judgment to make timely and effective decisions 

• Superb attention to detail with exceptional degree of accuracy 

• Knowledge of Access Credit Union’s products and services 

• Demonstrated ability to adhere to policies and procedures 

• Strong knowledge of risk management within the financial industry 

• Advanced computer skills 

Are you ready to?

• Be an ambassador for our brand, values and products

• Ensure things get done efficiently

• Go home each day feeling accomplished

• Challenge the status quo

• Build a career

• Continue learning

If you are interested in this position, apply today at Access Careers. Application deadline is June 10, 2026.

We welcome diversity, value inclusion, and take pride in our vibrant corporate culture. Our team is a reflection of the members we serve and the communities we live in.

Access Credit Union welcomes applications from people with disabilities. Applicants may request reasonable accommodation related to the materials or activities used throughout the selection process.

Position:                     Financial Service Representative II

Status:                       Full-time, Permanent        

Location:                    Winnipeg Branch

Posting Closes:         N/A

Salary Grade:            5($52,000 - $62,400)

Me-Dian Credit Union is the first Indigenous full-service financial institution to be founded in Canada. Our mission is to proudly provide guidance and services to support and financially empower Indigenous communities. We are committed to serving our communities by responding to the needs of our members with accessible, effective service and a strong focus on positive member experiences. If you are interested in becoming part of a collaborative and diverse team and building a rewarding career in a fast-paced environment, we encourage you to apply.

WHY WORK WITH ME-DIAN CREDIT UNION?

At Me-Dian Credit Union (MCU), we are proud to offer a supportive, inclusive, and community-focused workplace rooted in Indigenous values. Our team enjoys a wide range of meaningful benefits, including:

• Competitive Rewards – Base salary with eligibility for additional variable compensation based on individual and organizational performance.

• Extended Benefits Program – Includes health, dental, and vision coverage, along with counselling and mental health resources.

• Exclusive Staff Financial Benefits – Opportunity for 1% interest rate on loans and mortgages after 12 months of employment with MCU, along with a free Staff Account and discounted Staff Rates for MCU banking needs.

• Employee Assistance Program (EAP) – Confidential support services for personal or work-related challenges, available to employees and their families.

• Pension Matching – Invest in your future with our competitive pension matching program.

• Fitness Reimbursement Program – Support for maintaining an active lifestyle through eligible gym/fitness memberships and activities.

• People-first culture – We value an inclusive and supportive environment, offering cultural awareness sessions, events, and team-building activities.

• Opportunities for Advancement – Professional growth through training, mentorship, and career development pathways.

JOB PURPOSE

The Financial Service Representative II (FSR II) is responsible for providing guidance to members on a range of loan products, including personal loans, auto loans, lines of credit, and mortgages, while supporting the end-to-end processing of applications through review, documentation, and submission. This role is responsible for helping members identify appropriate financial solutions and ensuring a positive member experience through clear communication, effective service, and adherence to internal policies and regulatory requirements to support members in achieving their financial goals.

Reports To:

·        Assistant Lending Manager

DUTIES & RESPONSIBILITIES

Financial Literacy, Member Service & Relationship Management

• Interview members and potential members to assess financial needs.

• Provide guidance on a range of credit union and loan products, including mortgages, personal loans, auto loans, lines of credit, etc.

• Build and maintain strong member relationships through proactive service and ongoing needs assessment.

• Identify opportunities to offer additional products and services based on member needs (e.g., HELOCs, insurance, savings accounts, etc.)

• Respond to member inquiries regarding accounts, credit products, loan activity, service charges, and related matters.

• Support a positive member experience through effective communication and service delivery.

Mortgage, Retail Lending & Credit Adjudication

• Analyze and approve credit products within established lending limits, ensuring sound credit decisions in accordance with policies and procedures.

• Refer lending applications outside assigned authority to management for approval.

• Provide members with lending solutions, financial literacy support, and product recommendations.

• Guide members through the mortgage application process, including documentation requirements (income, property details, credit history) and product options.

• Assist members in selecting appropriate mortgage products, including fixed and variable rate options.

• Support the preparation, review, and submission of mortgage applications.

• Work with underwriters and loan officers to support timely processing, approvals, and resolution of issues.

• Update and maintain accurate member information, documenting significant member interactions, including lending decisions and payment arrangements for delinquencies, adding restrictions when required.

Lending Operations Support

• Assist with delinquency management processes in collaboration with Lending Administrators.

• Monitor member accounts as required to support portfolio quality and risk management.

• Ensure compliance with applicable policies, procedures, and regulatory requirements.

• Perform additional tasks, projects, or assignments as required.

QUALIFICATIONS

• Previous 3 years of experience in customer service and/or a financial institution is required. Post-secondary education in Business Administration, Finance, or a related field is an asset. A combination of education and experience may be considered.

• Demonstrated ability to independently deliver high-quality member service in a financial services or retail banking environment.

• Strong attention to detail with the ability to maintain confidentiality and handle sensitive information appropriately.

• Well-developed organizational and time management skills with the ability to manage multiple priorities effectively.

• Strong interpersonal and communication skills with the ability to support employees and collaborate with internal teams.

• Proficiency in Microsoft Office and other relevant business systems.

• Problem-solving skills with the ability to respond to routine inquiries and escalate appropriately when required.

• Ability to work both independently and in a team-based environment.

• Commitment to teamwork, professionalism, and supporting a respectful and inclusive workplace culture.

• Experience working respectfully with Indigenous communities is preferred.

WORKING CONDITIONS

• Work Life Balance – 37.5 Hours Per Week

• Must be able to report to work in-person at listed work location

• Office Environment, 2nd Floor

• Working Indoors

PHYSICAL REQUIREMENTS

·        At times, long periods on the phone

·        Extended periods of sitting in office chair

·        Extended periods with computer screen

READY TO APPLY?

If you are interested in this position, please email your résumé and cover letter to apply@mediancu.mb.ca. We would like to thank all candidates interested, however only those selected for further considerations will be contacted for interviews.

We encourage First Nations, Métis, and Inuit candidates to apply, and welcome applicants from all backgrounds, as Me-Dian Credit Union is committed to building a diverse and inclusive team to serve our members.

‍Niverville Credit Union, with branches in Niverville, Landmark and Steinbach, serves over 9,700 members throughout Southeastern Manitoba and has approximately $510 million in assets under administration. We have a staff complement of over 40 employees spread over 3 Branches.  ‍

We are currently recruiting for a full-time Member Service Representative position for our Niverville branch with the expectation of floating to the other branches on business needs.  Availability to work on Wednesday evenings and Saturdays is required.

OVERVIEW

‍Reporting to the Supervisor, Member Services, the Member Service Representative follows a program of education and skills development to acquire products and services knowledge and member service skills to accurately and efficiently provide transactional service to all members.  This position contributes to the overall member service experience that is consistent with Niverville Credit Union’s Vision, Mission and Values. The Member Service Representative responsibilities include answering members’ questions regarding credit union products and services and referring those members requiring additional advice or assistance to other specialists within the credit union. ‍

KEY COMPONTENTS

• Providing transactional service to members with accuracy, open and closing of memberships and handling cash

• Soliciting new members and contributing to overall business development through service excellence, product knowledge and quality referrals.  Contributing to the achievement of branch sales and service targets and marketing plans.

• ‍ Maintaining confidentiality when dealing with transactions, ensuring that member information is kept private and secure. ‍

EDUCATION & EXPERIENCE

‍The competencies for this position would require a minimum grade twelve diploma, previous banking experience and experience in working with the public is preferred.  Sales and Service experience along with basic computer application skills are an asset. ‍

We thank all candidates for their interest; however, only those considered for an interview will be contacted.  Those interested in applying for this position are asked to submit a resume with cover letter to: ‍

Samantha Webster

Supervisor, Member Services ‍

Email: samantha.webster@nivervillecu.mb.ca

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‍Niverville Credit Union, with branches in Niverville, Landmark and Steinbach, serves over 9,700 members throughout Southeastern Manitoba and has approximately $510 million in assets under administration. We have a staff complement of over 40 employees spread over 3 Branches.  ‍

We are currently recruiting for a part-time Member Service Representative position for our Niverville branch with the expectation of floating to the other branches on business needs.  Availability to work on Wednesday evenings and Saturdays is required.

OVERVIEW

‍Reporting to the Supervisor, Member Services, the Member Service Representative follows a program of education and skills development to acquire products and services knowledge and member service skills to accurately and efficiently provide transactional service to all members.  This position contributes to the overall member service experience that is consistent with Niverville Credit Union’s Vision, Mission and Values. The Member Service Representative responsibilities include answering members’ questions regarding credit union products and services and referring those members requiring additional advice or assistance to other specialists within the credit union. ‍

KEY COMPONTENTS

• Providing transactional service to members with accuracy, open and closing of memberships and handling cash

• Soliciting new members and contributing to overall business development through service excellence, product knowledge and quality referrals.  Contributing to the achievement of branch sales and service targets and marketing plans.

• ‍ Maintaining confidentiality when dealing with transactions, ensuring that member information is kept private and secure. ‍

EDUCATION & EXPERIENCE

‍The competencies for this position would require a minimum grade twelve diploma, previous banking experience and experience in working with the public is preferred.  Sales and Service experience along with basic computer application skills are an asset. ‍

We thank all candidates for their interest; however, only those considered for an interview will be contacted.  Those interested in applying for this position are asked to submit a resume with cover letter to: ‍

Samantha Webster

Supervisor, Member Services ‍

Email: samantha.webster@nivervillecu.mb.ca

‍ ‍

Niverville Credit Union, with branches in Niverville, Landmark and Steinbach, serves over 9,700 members throughout Southeastern Manitoba and has approximately $510 million in assets under administration. We have a staff complement of over 40 employees spread over 3 Branches.  ‍

We are currently recruiting for a full-time Member Service Representative position for our Steinbach branch with the expectation of floating to the other branches on business needs.  Availability to work on Wednesday evenings and Saturdays is required. ‍

OVERVIEW ‍

Reporting to the Supervisor, Member Services, the Member Service Representative follows a program of education and skills development to acquire products and services knowledge and member service skills to accurately and efficiently provide transactional service to all members.  This position contributes to the overall member service experience that is consistent with Niverville Credit Union’s Vision, Mission and Values. The Member Service Representative responsibilities include answering members’ questions regarding credit union products and services and referring those members requiring additional advice or assistance to other specialists within the credit union. ‍

KEY COMPONTENTS ‍

• Providing transactional service to members with accuracy, open and closing of memberships and handling cash

• Soliciting new members and contributing to overall business development through service excellence, product knowledge and quality referrals.  Contributing to the achievement of branch sales and service targets and marketing plans.

• Maintaining confidentiality when dealing with transactions, ensuring that member information is kept private and secure.

EDUCATION & EXPERIENCE

The competencies for this position would require a minimum grade twelve diploma, previous banking experience and experience in working with the public is preferred.  Sales and Service experience along with basic computer application skills are an asset. ‍

We thank all candidates for their interest; however, only those considered for an interview will be contacted.  Those interested in applying for this position are asked to submit a resume with cover letter to:

Lillis Penner ‍

Supervisor, Member Services

Email: lillis.penner@nivervillecu.mb.ca

‍ ‍

Position Title: Teller 

‍Posting Number:    TELLE003307

Closing Date: Open until filled

‍Location: 1575 Lagimodiere Blvd, Winnipeg, MB or 2100 McGilvary Blvd, Winnipeg MB

‍Hours of Work:  Full-time Lagimodiere, Part-time Linden Ridge

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Job Details ‍

Description

‍We’re looking for Tellers to join our Winnipeg Branches! ‍

If you’re the type of person who asks thoughtful questions, loves to help others, and seeks new challenges, then this is a great opportunity for you to join our deposit sales team in our Linden Ridge or Lagimodiere branch. Our Linden Ridge branch will be looking for part-time Tellers and our Lagimodiere branch for full time Tellers. 

We are one of Manitoba’s largest credit unions, and we’re looking for someone with the passion and skills to go above and beyond for each of our members. 

‍What’s your role at SCU?

As one of the first points of contact with members, you are the face of SCU. This makes your role essential to our success. Knowing this, your goal is to provide advice to each member on their journey of saving and spending wisely. To do that, you will:

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• Help members manage their day-to-day banking: Efficiently and accurately provide a variety of banking services, including accepting deposits, cashing cheques, calculating foreign exchange, processing loan payments, and completing money orders.

• Build and strengthen member relationships: Ask thoughtful questions in order to recommend products and services that will best meet the member’s financial needs.

• Refer members to other specialists: Determine which specialists can best help members take the next step on their financial journey, such as member services, insurance, investments, or lending.

• Grow your skills and knowledge: Learn more about a variety of role-related areas, including financial services, technology, fraud prevention, and member service. 

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We are dedicated to offering our members capable and qualified guidance. Here are the experiences and abilities we’re looking for when hiring a new member of our team: 

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• A detail and results-oriented mindset, with the ability to problem solve while working quickly, efficiently, and with a high degree of accuracy.

• Excellent communication and interpersonal skills, along with proficiency in technology and numeracy.

• A grade 12 diploma, plus 1–3 years of sales, cash, and customer service-related experience. A business degree or post-secondary education is considered an asset.

• Credit union experience & bilingualism are both assets. 

Does this sound like the ideal role for you? Tell us about yourself by submitting a resume and cover letter. Visit our website.

How we'll reward you ‍

You can look forward to joining an organization that values teamwork and its membership. You will receive a competitive annual salary based on skills and experience. The starting hourly rate is above $22.01 per hour. In addition, you would be eligible for variable compensation and matched pension plan per SCU policies. You will also receive a great host of benefits, including:

• Extended medical, dental, vision benefits, plus a healthcare spending account (100% of premiums are paid by SCU)

• Short Term Disability, Long Term Disability, Life insurance, and AD&D insurance

• Employee Banking Benefits (i.e. free chequing account, credit card perks, bonus rate on deposit and lending products)

• Opportunities for professional development

• Clothing allowance

• Free parking

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Accessibility and inclusivity

We believe our employees should represent the diversity of our members and the communities in which we live and serve, and we encourage all qualified individuals to apply. If you require an accommodation for the recruitment or interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we’ll work with you to meet your needs.

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Closing Date: Open until filled 

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We are committed to employing a diverse workforce and encourage all qualified individuals to apply. We thank all candidates for their interest, however, only those selected for an interview will be contacted.

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Compass Credit Union is currently looking for a candidate to fill the role of Member Service Representative Supervisor at our Erickson Branch. 

Salary Grade 7--$51,143-$62,594

The Position

Reporting to the Branch Manager, the successful candidate will lead the Member Service Department, empowering and guiding our frontline team to maximize every referral and sales opportunity and to offer outstanding and professional service to both members and non-members alike.

As a supervisor in the fast-paced world of sales and service, one of the most critical responsibilities is leading a team effectively. Balancing targets with fostering a positive, productive environment requires a clear understanding of leadership, a commitment to service excellence, and a focus on cultivating a culture of advice and mentorship.

Responsibilities include, but are not limited to, overseeing daily deposit activities, managing cash and non-cash transactions, handling member ATM, online, and card requests, responding to member inquiries, and analyzing their needs to recommend the most suitable products and services.

Duties also include, but are not limited to, opening member accounts: Personal, Business, Organizational, Corporate and Estate accounts, and completing registered account transactions and processing.  

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The Person:

As part of the team the successful candidate will work well under pressure, demonstrate attention to detail and excel in delivering exceptional member service. They will possess strong communication, organizational, problem solving and decision-making skills.

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Experience/Education:

The successful applicant will possess a Grade 12 diploma with a minimum 2-3 years in member service and/or cash handling experience. 1-3 Years of related experience with direct supervisory and or previous Credit Union experience would be considered an asset. Applicants with a combination of other equivalent education and work experience may be considered.

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The Credit Union

Compass Credit Union, formerly Crocus Credit Union and Erickson Credit Union, have two branches in Brandon, one in Erickson as well as a majority interest in an Insurance Agency. 

Salary will be based on qualifications and experience

Full job description available by contacting Branch Manager.

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Please send resume and covering letter, in confidence, to:

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Monica Lambourne ACUIC, FCUIC, ABL, ACRML

Branch Manager

‍Compass Credit Union Limited

24 Main Street

P.O. Box 100

Erickson, Manitoba    R0J 0P0

E-monica.lambourne@compasscu.ca

www.compasscu.ca

careers@compasscu.ca

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Compass Credit Union is currently looking for a candidate to fill the role of a Full-Time 20-Month Term, Member Service Representative (MSR) at our Erickson Branch. 

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The Position

• Reporting to the Manager of Member Service Supervisor, the successful applicant will be responsible for handling all cash and non-cash transactions. MSR will also provide a full range of member services such as processing withdrawals, deposits, responding to member inquiries and analyzing their needs to assist members to utilize the products and services that best meet their needs. 

• Greet and assist members in person, by phone, and via email with a positive, professional attitude.

• Sales oriented

• Provide accurate information about products, services, policies, and account details.

• Resolve member inquiries and concerns efficiently, escalating issues when needed.

• Process account transactions, applications, and service requests.

• Maintain accurate and confidential member records.

• Assist members in navigating online services and digital tools.

• Support daily operational tasks, including filing, data entry, and documentation.

• Collaborate with team members to ensure smooth and efficient member experience.

• Participate in ongoing training to stay current on products, procedures, and compliance standards.

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Experience/Education: ‍

The successful applicant will possess a Grade 12 diploma with a minimum 1year customer service and/or cash handling experience.  Strong verbal and written communication skills are required as well as experience with Windows and Microsoft Office.  Previous credit union experience and CGI  RFS 360 Banking Software would be considered an asset.  Applicants with a combination of other equivalent education and work experience may be considered.

The Credit Union

Compass Credit Union, formerly Crocus and Erickson Credit Union, have two branches in Brandon, one in Erickson as well as a majority interest in an insurance agency.  We have a membership base of about 6,500 members. Salary will be based on qualifications and experience.

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Please send resume and covering letter, in confidence to:

Monica Lambourne

Branch Manager Erickson Branch

Box 100  24 Main Street Erickson, MB

R0J 0P0

204-636-6194

Monica.lambourne@compasscu.ca

careers@compasscu.ca

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Investment Specialist         

Permanent Full Time, Grunthal

Starting salary - $51,139 annually

Grow your career with one of Manitoba's Top Employers since 2014. ‍

At Access Credit Union, we support a professional and innovative work environment with a corporate culture that uniquely embraces empowerment, accountability, and trust. We recognize and value each employee's contributions to our success, which is why we offer competitive compensation, 100% company paid health benefits, employer-matched pension plan, continuing education, and career advancement opportunities within our credit union.

At Access Credit Union, our values are straightforward:

• Do good

• Be better

• Own it

• Move forward

The Investment Specialist I seeks to manage and grow the assigned wealth management portfolio by providing exceptional service to both existing and potential members through the sale of mutual fund products and basic planning services. The primary focus of this role is on serving the needs of investors with basic investment and planning needs while referring larger investment accounts to the Wealth Advisor. ‍

Key Responsibilities and Accountabilities

• Proactively work to retain and expand existing member relationships while pursuing new sources of business.

• Provide basic financial and investment solutions to new and existing Credit Union members. 

• Operate as the primary contact for assigned members, managing the relationship on behalf of the credit union to ensure  all members’ needs are met 

• Identify holistic member needs/goals and refer identified non-mutual fund sales and service opportunities to the appropriate Credit Union experts. 

• Provide members with basic planning strategies, including but not limited to retirement, education, asset allocation and risk management. 

• Work in close collaboration with the consumer branch network to establish trusted internal relationships to foster a steady stream of referrals 

• Actively take part in meetings, planning and training initiatives, sharing information and ideas to build organizational achievement and success. 

• Build the Credit Union’s profile in the community as a professional provider of wealth management products, services, and expertise. 

• Maintain thorough knowledge of and adhere to credit union policies and procedures on risk management, confidentiality, security, and fraud prevention. 

• Maintain thorough knowledge of and adhere to Credential Asset Management policies and procedures as outlined in the CAM compliance manual
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Essential Qualifications

• Valid Investment Funds in Canada (IFC) or Canadian Securities Course (CSC)  

• Newly licensed with financial services experienced

• Must be able to license in good standing 

• Strong interpersonal and communication skills, both verbal and written 

• Ability to motivate others and work within a dedicated team environment 

• Attention to detail with high degree of accuracy 

• Ability to work in a fast-paced environment and perform well under pressure 

• Ability to prioritize using sound judgement to make timely and effective decisions 

• Thorough understanding of a variety of investment products and services including mutual funds, term deposits, and registered investment products 

• Basic understanding of financial planning concepts 

• Knowledge of Access Credit Union’s products and services  

• Ability to follow standardized policies and procedures  

• Knowledge of risk management within the financial industry  

• Proficient computer skills  

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Are you ready to?

• Be an ambassador for our brand, values and products

• Ensure things get done efficiently

• Go home each day feeling accomplished

• Challenge the status quo

• Build a career

• Continue learning

If you are interested in this position, apply today at Search for Jobs. Application deadline is September 9, 2026.

We welcome diversity, value inclusion, and take pride in our vibrant corporate culture. Our team is a reflection of the members we serve and the communities we live in.

ccess Credit Union welcomes applications from people with disabilities. Applicants may request reasonable accommodation related to the materials or activities used throughout the selection process.

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