Careers

Director, Retail Lending

Permanent Full-Time, Hybrid in Manitoba

Starting salary - $130,028 annually

Grow your career with one of Manitoba's Top Employers since 2014.

At Access Credit Union, we support a professional and innovative work environment with a corporate culture that uniquely embraces empowerment, accountability, and trust. We recognize and value each employee's contributions to our success, which is why we offer competitive compensation, 100% company paid health benefits, employer-matched pension plan, continuing education, and career advancement opportunities within our credit union.

At Access Credit Union, our values are straightforward:

• Do good

• Be better

• Own it

• Move forward

The Director, Retail Lending is a member of the management team. The Director, Retail Lending is responsible for executing upon business strategies, leading the development of growth, and developing an advice-based culture. The Director, Retail Lending will work with the Directors of Service Excellence to evaluate the lending skills of the Financial Service Officers (FSO), Retail Lending Officers (RLO), etc.

Key Responsibilities and Accountabilities

• Execute upon business strategies and policies to achieve organizational objectives, including providing experience, research, information and recommendations.

• Communicate and demonstrate commitment to the credit union’s vision, values and strategies in a way that builds support and commitment from the employees.

• Maintain open communication and cooperation with others to ensure effective teamwork, employee empowerment and motivation, and a friendly and efficient work environment, and consistent quality service.

• Establish performance standards and evaluate performance of the lending team, to identify training and development needs, recognizing and rewarding lenders for achievements and personal and professional growth and development.

• Develop strong alliances and relationships with partner organizations or vendors that contribute to organizational long-term growth and development of Access Credit Union.

• Maintain current and relevant knowledge of industry trends and competitor products and strategies and identify and develop tactics that may impact the organization’s market position and member satisfaction.

• Develop and promote programs and initiatives that will contribute to the growth and development of the credit union loan portfolios and recommend and monitor appropriate lending rates.

• Monitor and develop lending processes that adhere to Policies and Procedures to mitigate lending risk and help achieve lending strategies of Access Credit Union.

• Research and recommend changes to operations that improve consistency, efficiency and/or quality of service.

• Lead and work collaboratively with the VP, Service Excellence and the Directors, Service Excellence to develop, implement, communicate, and monitor corporate and consumer initiatives relating to achievement of financial, sales and service objectives.

• Establish lending performance targets for the Retail teams, based on corporate objectives; monitor performance and recommend action to improve growth/development of loan portfolio, and ensure credit delinquency remains at or below acceptable levels.

• Coach and mentor direct reports to achieve results as well as observational coaching.

• Maintain open communication, cooperation and regular contact with assigned business lines, providing direction, motivation and support as necessary.

• Support Directors of Service Excellence in Resolving complex problems or member complaints referred to by staff or corporate office to ensure the needs of members, staff and credit union are met.

• Report on organizational adherence to policy, compliance, privacy, applicable government regulations and legislation, and ensure appropriate internal controls are followed and reported on as required.

• Collaborate with other department leaders; lead cross-functional project teams; promote changes in culture and business systems that will promote strategic goals within the organization.

• Participate in management planning sessions; preparing and facilitating presentations or training as required.

• Act as an ambassador for the Credit Union through professional and personal involvement in the community and / or Credit Union system.

• Remain connected with the credit union’s history, supporting strategic goals.

• Prepare regular reports for Senior Management as requested.

This list is not inclusive and other tasks and/or responsibilities may be assigned by your supervisor.

Essential Qualifications

• Grade 12 diploma

• Degree or diploma from a recognized post-secondary institution with studies focused on business or finance

• Demonstrated willingness to be a life-long learner; Desire to obtain MBA would be considered an asset.

• A background in value-based sales training, risk assessment, risk management and knowledge of industry policies

• A minimum of 8 years’ progressive experience in retail lending. Previously demonstrated success and experience coaching and leading for high performance would be a definite asset. Or a combination of education and experience.

• Ability and willingness to adapt to and work effectively within a variety of situations and with various individuals or groups

• Proven ability to foster business development and excel in employee relations and member service

• Ability to use sound judgement to make timely and effective decisions that consider both short-term and long -term risks, impacts and outcomes

• Demonstrated knowledge of market trends, lines of business and range of products and services offered internally and/or externally by the credit union and its competitors

• Strong interpersonal and communication skills, both verbal and written 

• Attention to detail with high degree of accuracy 

• Ability to work in fast-paced environment and perform well under pressure 

• Knowledge of Access Credit Union’s products and services 

• Ability to follow standardized policies and procedures 

• Knowledge of risk management within the financial industry 

• Proficient computer skills 

Are you ready to?

• Be an ambassador for our brand, values and products

• Ensure things get done efficiently

• Go home each day feeling accomplished

• Challenge the status quo

• Build a career

• Continue learning

If you are interested in this position, apply today at Access Careers. Application deadline is April 18th, 2026.

We welcome diversity, value inclusion, and take pride in our vibrant corporate culture. Our team is a reflection of the members we serve and the communities we live in.

Access Credit Union welcomes applications from people with disabilities. Applicants may request reasonable accommodation related to the materials or activities used throughout the selection process.

Director, Service Excellence

Permanent Full-Time, Hybrid in Manitoba

Starting salary - $145,630 annually

Grow your career with one of Manitoba's Top Employers since 2014.

At Access Credit Union, we support a professional and innovative work environment with a corporate culture that uniquely embraces empowerment, accountability, and trust. We recognize and value each employee's contributions to our success, which is why we offer competitive compensation, 100% company paid health benefits, employer-matched pension plan, continuing education, and career advancement opportunities within our credit union.

At Access Credit Union, our values are straightforward:

• Do good

• Be better

• Own it

• Move forward

The Director, Service Excellence is a member of the management team. The Director, Service Excellence is responsible for executing upon business strategies, leading the development of growth, and developing an advice-based culture. Dedicated to leading and coaching, the Director, Service Excellence will work directly with Managing Partners to continue to proactively evolve the credit union’s advice- based culture.

The successful candidate must live within our geographical service area and be willing to travel to branches a minimum of 2 days per week.

Key Responsibilities and Accountabilities

• Execute upon business strategies and policies to achieve organizational objectives, including providing experience, research, information and recommendations.

• Lead and participate in management and branch/department meetings, preparing and facilitating presentations or training as required.

• Communicate and demonstrate commitment to the credit union’s vision, values and strategies in a way that builds support and commitment from the employees.

• Maintain open communication and cooperation with others to ensure effective teamwork, employee empowerment and motivation, and a friendly and efficient work environment, and consistent quality service.

• Establish performance standards and evaluate performance of the Member Experience team, to identify training and development needs, recognizing and rewarding employees for achievements and personal and professional growth and development.

• Implement a disciplined sales and service management cycle identifying best practices, performance, operational initiatives.

• Develop strong alliances and relationships with partner organizations or vendors that contribute to organizational long term growth and development of Access Credit Union.

• Maintain current and relevant knowledge of industry trends and competitor products and strategies, and identify and develop tactics that may impact the organization’s market position and member satisfaction;

• Develop and promote programs and initiatives that will contribute to the growth and development of the credit union deposit and loan portfolios and recommend and monitor appropriate rates and pricing on deposit and credit products.

• Research and recommend changes to operations that improve consistency, efficiency and/or quality of service.

• Lead and work collaboratively with the Member Experience team to develop, implement, communicate, and monitor corporate and consumer initiatives relating to achievement of financial, and sales and service objectives.

• Establish performance targets for assigned Member Experience business lines, based on corporate objectives; monitor performance and initiate action to improve growth/development of loan and deposit portfolios, and ensure credit delinquency remains at or below acceptable levels.

• Coach and mentor employees to achieve results as well as observational coach in branch.

• Maintain open communication, cooperation and regular contact with assigned business lines, providing direction, motivation and support as necessary.

• Resolve complex problems or member complaints referred by staff or corporate office to ensure the needs of members, staff and credit union are met

• Ensure organizational adherence to policy, compliance, privacy, applicable government regulations and legislation, and ensure appropriate internal controls are followed and reported on as required.

• Collaborate with other department leaders; lead cross-functional project teams; promote change in culture and business systems that will promote strategic goals within the organization.

• Participate in board, management and planning sessions; preparing and facilitating presentations or training as required.

• Act as an ambassador for the Credit Union through professional and personal involvement in the community and / or Credit Union system.

This list is not inclusive and other tasks and/or responsibilities may be assigned by your supervisor.

Essential Qualifications

• Grade 12 diploma

• Degree or diploma from a recognized post-secondary institution with studies focused on business or, finance

• Demonstrated willingness to be a life-long learner; Desire to obtain MBA would be considered an asset.

• A background in value-based sales training and or possessing a wealth management history would be an asset

• A minimum of 8 years mid-level experience as a branch manager of a larger, progressive financial institution branch. Previous demonstrated success and experience coaching and leading for high performance would be a definite asset. Or a combination of education and experience.

• Ability and willingness to adapt to and work effectively within a variety of situations and with various individuals or groups

• Proven ability to foster business development and excel in employee relations and member service

• Ability to use sound judgement to make timely and effective decisions that consider both short-term and long -term risks, impacts and outcomes

• Demonstrated knowledge of market trends, lines of business and range of products and services offered internally and/or externally by the credit union and its competitors

• Strong interpersonal and communication skills, both verbal and written 

• Attention to detail with high degree of accuracy 

• Ability to work in fast-paced environment and perform well under pressure 

• Ability to prioritize using sound judgment to make timely and effective decisions 

• Knowledge of Access Credit Union’s products and services 

• Ability to follow standardized policies and procedures 

• Knowledge of risk management within the financial industry 

• Proficient computer skills 

Are you ready to?

• Be an ambassador for our brand, values and products

• Ensure things get done efficiently

• Go home each day feeling accomplished

• Challenge the status quo

• Build a career

• Continue learning

If you are interested in this position, apply today at Access Careers. Application deadline is April 18th, 2026.

We welcome diversity, value inclusion, and take pride in our vibrant corporate culture. Our team is a reflection of the members we serve and the communities we live in.

Access Credit Union welcomes applications from people with disabilities. Applicants may request reasonable accommodation related to the materials or activities used throughout the selection process.

Retail Lending Officer

Full time, 16 Month term; Grant Branch

Starting salary - $51,139.00

Why should you join our team?

At Access Credit Union, we support a professional and innovative work environment with a corporate culture that uniquely embraces empowerment, accountability, and trust. We recognize and value each employee's contributions to our success, which is why we offer competitive compensation, 100% company paid health benefits, employer-matched pension plan, continuing education, and career advancement opportunities within our credit union.

At Access Credit Union, our values are straightforward:

• Do good

• Be better

• Own it

• Move forward

What will you be doing?

The Retail Lending Officer is a member-focused Brand Ambassador who is responsible for all personal credit granting functions, performing analysis to assess loan viability and risk, and make the appropriate recommendations.  Using advice -based sales, the Personal Account Manager takes ownership of all the member’s needs promoting the full range of credit union products and services, building member relationships that add value and contribute positively to the credit union’s profitability.

Key Responsibilities and Accountabilities

Relationship Management

• Operates as the primary contact for assigned members, managing the relationships on behalf of the credit union to ensure the members’ needs are met and the relationship remains profitable.

• Pro-actively work to retain and expand existing member relationships, while pursuing new sources of business.

• Responsible for resolutions of member concerns and escalating when required to the appropriate person or department. 

• Refer qualified prospects to specialist within the credit union. 

Team Work

• Provide input into the development of and support the achievement of branch sales goals. 

• Actively participate in regular staff meetings providing input when necessary. 

• Maintain open communication and cooperation with other staff to ensure a friendly and efficient work environment. 

• Work collaboratively with other team members to achieve organizational and department objectives. 

Business Development & Community Relations

• Participate in and contribute to an entrepreneurial environment to seek out new business and referral opportunities that support the branch and organization goals.

• Pro-actively work to retain and expand existing member relationships, while pursuing new sources of business.

What do you need?

• Grade 12 diploma

• Diploma/Certificate from a recognized post-secondary institution with focus on business or finance or equivalent

• Understanding and adherence to relevant policies and procedures including but not limited to, the Privacy Act, Anti-Money Laundering, and Terrorist Financing Act, the Credit Union Act and Credit Union Loan Policies

• Previous customer service and/or sales experience  

• Demonstrated desire to serve others in a friendly and professional manner 

• Ability to identify and willingness to act upon sales and service opportunities 

• Strong interpersonal and communication skills, both verbal and written 

• Ability to work in fast-paced environment and perform well under pressure 

• Ability to prioritize using sound judgment to make timely and effective decisions 

• Attention to detail with high degree of accuracy 

• Ability to follow standardized policies and procedures 

• Knowledge of risk management within the financial industry 

• Proficient computer skills 

Are you ready to?

• Be an ambassador for our brand, values and products

• Ensure things get done efficiently

• Go home each day feeling accomplished

• Challenge the status quo

• Build a career

• Continue learning

If you are interested in this position, apply today at Search for Jobs This posting will be open until April 13.

We welcome diversity, value inclusion, and take pride in our vibrant corporate culture. Our team is a reflection of the members we serve and the communities we live in.

Access Credit Union welcomes applications from people with disabilities. Applicants may request reasonable accommodation related to the materials or activities used throughout the selection process.

Position Title: Consumer Loans Administrator

Posting Number: CONSU003213

Closing Date: April 21, 2026

Location: 333 Main Street, Steinbach Mb

Hours of Work: Full-Time

Build a rewarding career with Steinbach Credit Union

Steinbach Credit Union (SCU) is one of Manitoba’s largest credit unions and among the top 10 in Canada, with over $10 billion in assets. For the past 80 years, we have worked with our members to create relationships based on trust and support. Our goal is to provide advice and recommend products and services that are tailored to meet every member’s individual needs.

Our member-centric approach is a key driver in everything we do, and our level of service is second to none. We provide an environment of trust in which members feel comfortable doing business and they will recommend us to their family and friends. For more information, please visit our website.

An exciting opportunity awaits

We currently have multiple opportunities for Consumer Loans Administrators to join our Steinbach team with one of the roles being a 12-month term position. As a Consumer Loans Administrator, you will provide a back office loan administrative support to the Consumer Lending Department such as preparing and processing mortgage and loan documentation, searches and investigations as required, member service with regard to loan inquiries, and ensuring that all assigned lending activities are in compliance with legislations, regulations, policies and procedures.

Specific Responsibilities

• Create and maintain member loan files

• Prepare related documentation for new credit facilities, renewals, extensions, and/or payment suspension/alteration

• Resolve routine problems and concerns with mortgage renewals, personal loans, pre-authorized transfers, lines of credit and other lending services

• Conduct Land Title investigations, property assessments, and credit bureau inquiries

• Provide information to other lending institutions and law offices as required

Qualifications

• Grade 12 Diploma, plus some additional courses and 1 to 3 years’ experience or an equivalent combination of education and experience

• Post-secondary education in Legal Secretary/Office Administration would be an asset

• Credit Union experience and/or experience gained externally in a legal office (with real estate documentation) would be an asset.

• Strong communication skills and listening skills, coupled with the ability to develop effective working relationships with lending team and law firms

• Demonstrated ability to balance multiple priorities

• Excellent attention to details, problem solving, and time management skills

• Proficiency with Microsoft Word & Excel

How we'll reward you

You can look forward to joining an organization that values teamwork and its membership. You will receive a competitive annual salary based on skills and experience. In addition, you will be eligible for variable compensation and matched pension plan per SCU policies. You will also receive a great host of benefits, including:

• Extended medical, dental, vision benefits, plus a health spending account (100% of premiums are paid by SCU)

• Critical Illness insurance, Life insurance, AD&D insurance, and Employee Assistance programs

• Employee Banking benefits (i.e. free chequing account, low interest MasterCard, bonus rate on deposit and lending products)

• Opportunities for professional development

• Clothing allowance

• Free parking at all locations

Accessibility and inclusivity

We believe our employees should represent the diversity of our members and the communities in which we live and serve. If you require an accommodation for the recruitment or interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we’ll work with you to meet your needs.

Closing Date: April 21, 2026

We are committed to employing a diverse workforce and encourage all qualified individuals to apply. We thank all candidates for their interest, however, only those selected for an interview will be contacted.

Position: Call Centre Representative

Status: Full-Time

Location: Winnipeg Brnach

Posting Closes: Until Filled

Salary Grade: 3 ($44,000 - $55, 000)

Me-Dian Credit Union is the first Indigenous full-service financial institution to be founded in Canada. Our mission is to provide Financial Services for First Nations, Métis, and Inuit Peoples. We are responsive to the needs of members, no matter where they live or how they choose to access our services. If you are interested in becoming a part of a dynamic and diverse team working in a fast-paced and rewarding career, please consider applying for this opportunity!

Why Work with Me-Dian Credit Union?

At Me-Dian Credit Union (MCU), we are proud to offer a supportive, inclusive, and community-focused workplace rooted in Indigenous values. Our team enjoys a wide range of meaningful benefits, including:

• Competitive Rewards – Base salary with eligibility for additional variable compensation based on individual and organizational performance.

• Comprehensive, Above-Standard Benefits Program – Includes no deductibles for health, dental, and vision coverage, along with counselling and mental health resources.

• Exclusive Staff Financial Benefits – Opportunity for 1% interest rate on loans and mortgages after 12 months of employment with MCU, along with a free Staff Account and discounted Staff Rates for MCU banking needs.

• Employee Assistance Program (EAP) – Confidential support services for personal or work-related challenges, available to employees and their families.

• Pension Matching – Invest in your future with our competitive pension matching program.

• Fitness Reimbursement Program – Support for maintaining an active lifestyle through eligible gym/fitness memberships and activities.

• People-first culture – We value an inclusive and supportive environment, offering cultural awareness sessions, events, and team-building activities.

• Opportunities for Advancement – Professional growth through training, mentorship, and career development pathways.

A day in the life as a Call Centre Representative:

The Call Centre Representative serves as a primary point of contact for members, delivering excellent member service through professional, personalized inbound and outbound telephone interactions. This role ensures members have accessible, reliable banking services, assists with inquiries and account needs, resolves issues efficiently, and promotes relevant credit union products. By providing consistent, high-quality support, the Call Centre Representative helps build strong member relationships and contributes to a positive member experience across Me-Dian Credit Union.

Direct Report:

• Call Centre Supervisor

Duties and Responsibilities:

Member Support & Service

• Deliver friendly, professional, and efficient service to members through telephone and electronic channels (including SMS, email, and fax).

• Respond to inquiries and provide support for a wide range of everyday banking needs.

• Assist members with digital services, including online banking and mobile applications.

• Build and maintain strong member relationships by providing personalized, high-quality service.

Products, Services & Transactions

• Promote and recommend appropriate credit union products and services based on member needs.

• Provide information and support for products including chequing and savings accounts, GICs, estate accounts, loans, and credit/debit cards.

• Accurately and efficiently process transactions and resolve complex account issues.

• Identify opportunities for referrals that support member financial well-being and organizational growth.

Problem Resolution & Compliance

• Address member concerns and complaints promptly, ensuring timely follow-up and resolution.

• Handle challenging situations professionally, turning issues into positive member experiences.

• Maintain strict confidentiality and ensure compliance with all policies, procedures, and regulatory requirements.

• Monitor accounts for potential fraud and follow established risk management protocols.

Team Collaboration & Continuous Improvement

• Collaborate with internal departments to deliver seamless and efficient member service.

• Participate in team meetings and contribute to ongoing service and process improvements.

• Support business development initiatives through strong product knowledge and service excellence.

• Adapt to new responsibilities, projects, and technologies as the organization grows.

What are we looking for:

• Grade 12 diploma with 2 years of relevant work experience (customer service or call center experience preferred).

• Technological proficiency, including MS Office Suite and other workplace software.

• Excellent verbal and written communication skills for liaising with members, employees, and cross-functional teams.

• Strong organizational and time management skills, with the ability to work under minimal supervision in a highly regulated environment.

• Strong commitment to teamwork in a team-based organization.

• Ability to collaborate effectively and establish cooperative working relationships with individuals from diverse cultures and backgrounds.

• Maintain the confidentiality of sensitive and private information.

• Lived or professional experience working with Indigenous communities is an asset.

Working Conditions:

• Work Life Balance – 37.5 Hours Per Week

• Must be able to report to work in-person at listed work location

• Office Environment, 2nd floor

Physical Requirements:

• At times, long periods on the phone

• Extended periods of sitting in office chair

• Extended periods with computer screen

If you are interested:

Please email your résumé and cover letter to HumanResources@mediancu.mb.ca. We would like to thank all candidates interested, however only those selected for further considerations will be contacted for interviews.

We encourage First Nations, Métis, and Inuit candidates to apply, and welcome applicants from all backgrounds, as Me-Dian Credit Union is committed to building a diverse and inclusive team to serve our members.

Ag/Commercial Relationship Manager

Full Time Permanent Position

Location – Hamiota / Kenton Branches

This position will be based in Hamiota and will require a minimum of 3 days per week in branch.

Fusion Credit Union

The Credit Union:

Fusion Credit Union is a full-service financial institution serving over 30,000 members across 18 branches in the Parkland and Southwestern Manitoba. With assets under administration exceeding $1.5 billion, Fusion has the capacity, the commitment and the unique opportunity to support prosperity and growth in their home communities like no one else can.

The Position:

Under broad managerial direction, promote and sell commercial and agricultural lending services to current members and potential members. Administer and control assigned portion of loans portfolio. Ensure all loan activities are in compliance with relevant legislation, regulations, policies and procedures.

Key Responsibility Areas:

• Delivery of Lending Services to Members

• Loans Administration and Control

• Sales, Marketing and Promotion

• Professional Team

Education & Experience:

• Post-secondary diploma/degree in business administration, agribusiness, or an equivalent field.

• Four years of consumer lending, small business lending, or credit analysis experience and demonstrated experience with sales and service.

• Strong communication, interpersonal, and time management skills are required.

• Proficiency with Customer Relationship Management (CRM) software and other digital tools used for member communications and data management.

Compensation:

Compensation for this position is $69,928 - $105,423 per annum. Fusion also offers a highly competitive benefit package.

For a complete job description, please contact email address below. We appreciate all applications; however only those selected for an interview will be contacted.

Please email your resume and cover letter in confidence on or before Friday, April 17, 2026 to:

Human Resources

hr@fusioncu.com

‍ The Senior Commercial Account Manager (CAM) is at the forefront of driving results and managing risks for a designated portfolio of business members and prospects. Reporting to the Manager, Business Financial Centre, Brandon Rural Manitoba, you will proactively identify and pursue new business opportunities, referring them to the appropriate specialists within the credit union. Collaborating closely with your team and the Manager, you will ensure that goals are met and members receive exceptional service that exceeds their expectations. This role supports Assiniboine Credit Union/ Caisse Assiniboine (ACU)’s commitment to rural communities, francophone services, values-based banking and ACU’s triple bottom line accountability to people, planet, and prosperity.

‍ ‍

Key Responsibilities:

• Achieve Sales Targets: Provide proactive, individualized financial advice and meet personal business targets and track/report on sales goals and results. Play a key role in developing strategies to facilitate goal attainment.

• Business Development: Proactively identify new sources of business and develop, retain, and grow relationships by ensuring member needs are met and the relationship contributes positively to the credit union.

• Promote and provide advice: Promote, provide advice, and negotiate business-banking services that meet the needs of potential and existing members, ensuring compliance with relevant legislation, regulations, policies, and procedures. 

• Financial Advice: Serve as the senior point of contact for high-value commercial clients across industries, including syndications.  Provide financial advice relative to business banking, applying knowledge of the member's financial condition and market information to effectively position ACU's products and services.

• Quality Member Service: Interpret and understand operating processes, procedures, lending policies, and security requirements to ensure quality and seamless delivery of sales and service to members.

• Credit Evaluation and Analysis:  Evaluate, write and approve complex commercial lending products within approved lending limits including the careful analysis of financial statement credit history, business plans and market conditions to ensure sound decision making.

• Portfolio Management: Independently manage and grow a portfolio of agricultural/commercial, and real estate enterprises. Oversee portfolio performance, proactively managing risk, renewals, covenant monitoring, and early detection of credit issues.

• Risk Management: Monitor and manage risks within the portfolio to ensure compliance with credit union policies and procedures. Identify and address potential issues, recommend appropriate actions, and maintain a thorough understanding of lending policies and security requirements to support sound decision-making. Maintain ongoing compliance with regulatory and legislative requirements at all times.

• Industry Knowledge: Maintain current and relevant knowledge of industry trends, competitor products and strategies, as well as the members' industries and local/national events impacting members' affairs.

• Community Engagement: Act as a representative for the Credit Union and the Business/Community/Agribusiness Financial Centre by being visible in the community and supporting community groups and initiatives.

• Values Based Banking: Understand, respect, and support ACU's commitment to values based banking, workplace diversity, and respectful workplace initiatives.

‍ ‍

Education and Experience:

‍This position requires a diploma or degree in Business, finance, accounting or a related field. Minimum 5 years of lending experience within a financial institution with a focus on Commercial banking is required. An equivalent combination of education and experience would be considered.‍ ‍

Key Occupational Skills: ‍

• Advice and Member Service: Expertise in advice and member service, with a focus on relationship management.

• Commercial Credit: Advanced knowledge of commercial credit, accounting, budgeting, and financial management.

• Professional Excellence: Demonstrate professional excellence and strong negotiation skills.

• Analytical Acumen: Strong financial, analytical, and credit acumen.

• Commercial Law: Working understanding of commercial law.

• Product Knowledge: Extensive knowledge of business products, policies, and procedures, particularly commercial loan and deposit product knowledge.

• Technology Proficiency: Working knowledge of credit union technology and computer applications.

• Operational Knowledge: Understanding of credit union operations, philosophies, principles, legislation, regulations, policies, and procedures.

• Values-Based Banking: Commitment to values-based banking and triple bottom line accountability.

• Language Proficiency: Proficient in English, with French being a valuable asset, and proficiency in other languages is also advantageous

‍ ‍

 Work Organization ‍

You will work 37.5 hours per week Monday -Friday.  

Location:

Brandon, Rural Manitoba.

Who we are:

As a Certified B Corporation® and one of Manitoba’s Top Employers (2025), the culture of Assiniboine Credit Union is supportive of the individual while focused on the greater community.  You’ll be motivated by shared values and encouraged to always think about how, through financial sustainability, we can do more for our members, our employees and our community.  

‍ ‍

Choosing to work at Assiniboine Credit Union/ Caisse Assiniboine means that you’ll be working for an organization that…    

• puts people, planet and prosperity first,

• values diversity and inclusion,

• is focused on social and environmental responsibility,

• supports employees through training programs and long-term career development,

• offers a competitive total compensation program which includes bonuses, a matched pension program, and health and dental benefits.

‍

 If doing things differently and doing more is part of who you are, join us on a rewarding journey where your personal aspirations and career goals can align.

If you are interested in applying for this position, please submit your resume and cover letter by Friday, April 17th, 2026 at 4:00 pm CST. We thank everyone who applies but only candidates selected for an interview will be contacted.

We are committed to workforce diversity and actively recruit people with diverse backgrounds, experiences, and perspectives reflecting the community in which we live and work. Applicants may request reasonable accommodation related to the materials and activities used throughout the selection process.

‍ ‍

Senior Commercial Account Manager | Assiniboine Credit Union Opportunities

‍ ‍

‍ ‍

‍Build a rewarding career with Steinbach Credit Union

‍ Steinbach Credit Union (SCU) is one of Manitoba’s largest credit unions and among the top 10 in Canada, with over $11 billion in assets. For the past 80 years, we have worked with our members to create relationships based on trust and support. Our goal is to provide advice and recommend products and services that are tailored to meet every member’s individual needs.

Our member-centric approach is a key driver in everything we do, and our level of service is second to none. We provide an environment of trust in which members feel comfortable doing business and they will recommend us to their family and friends. For more information, please visit our website. 

‍ ‍

An exciting opportunity awaits ‍

We currently have an opportunity for multiple Consumer Loans Administrators to join our team in our Winnipeg locations. As a Consumer Loans Administrator, you will provide a back office loan administrative support to the Consumer Lending Department such as preparing and processing mortgage and loan documentation, searches and investigations as required, member service with regard to loan inquiries, and ensuring that all assigned lending activities are in compliance with legislations, regulations, policies and procedures. ‍

Specific Responsibilities

• Create and maintain member loan files

• Prepare related documentation for new credit facilities, renewals, extensions, and/or payment suspension/alteration

• Resolve routine problems and concerns with mortgage renewals, personal loans, pre-authorized transfers, lines of credit and other lending services

• Conduct Land Title investigations, property assessments, and credit bureau inquiries

• Provide information to other lending institutions and law offices as required

 Qualifications

• Grade 12 Diploma, plus some additional courses and 1 to 3 years’ experience or an equivalent combination of education and experience

• Post-secondary education in Legal Secretary/Office Administration would be an asset

• Credit Union experience and/or experience gained externally in a legal office (with real estate documentation) would be an asset.

• Strong communication skills and listening skills, coupled with the ability to develop effective working relationships with lending team and law firms

• Demonstrated ability to balance multiple priorities

• Excellent attention to details, problem solving, and time management skills

• Proficiency with Microsoft Word & Excel

How we'll reward you ‍

You can look forward to joining an organization that values teamwork and its membership. You will receive a competitive annual salary based on skills and experience. In addition, you will be eligible for variable compensation and matched pension plan per SCU policies. You will also receive a great host of benefits, including:

• Extended medical, dental, vision benefits, plus a health spending account (100% of premiums are paid by SCU)

• Critical Illness insurance, Life insurance, AD&D insurance, and Employee Assistance programs

• Employee Banking benefits (i.e. free chequing account, low interest MasterCard, bonus rate on deposit and lending products)

• Opportunities for professional development

• Clothing allowance

• Free parking at all locations

‍ ‍

Accessibility and inclusivity ‍

We believe our employees should represent the diversity of our members and the communities in which we live and serve. If you require an accommodation for the recruitment or interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we’ll work with you to meet your needs.

‍ ‍

Closing Date: April 23, 2026 ‍

We are committed to employing a diverse workforce and encourage all qualified individuals to apply. We thank all candidates for their interest, however, only those selected for an interview will be contacted.

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Position Title: Member Service Representative - Steinbach Branch

Location: Steinbach

Hours of Work: Full-time

Starting Salary: $24.02 per hour

Build a rewarding career with Steinbach Credit Union

Steinbach Credit Union is one of Manitoba’s largest credit unions and one of the ten largest in Canada with over $10 billion in total assets. For the past 80 years, we have worked with our members to create relationships based on trust and support. Our goal is to provide advice and recommend products and services that are tailored to meet every member’s individual needs.

Our member-centric approach is a key driver in everything we do, and our level of service is second to none. We provide an environment of trust in which members feel comfortable doing business and they will recommend us to their family and friends. For more information, please visit our website.

An exciting opportunity awaits!

We’re looking for a Member Service Representative to join our Steinbach Branch

If you’re the type of person who asks thoughtful questions, loves to help others, and seeks new challenges, then this is a great opportunity for you to join our deposit sales team. We are one of Manitoba’s largest credit unions, and we’re looking for someone with the passion and skills to go above and beyond for each of our members.

What’s your role at SCU?

As one of the first points of contact with members in-person, over the phone, and through digital channels, you are the face of SCU. This makes your role essential to our success. Knowing this, your goal is to provide advice to each member on their journey of saving and spending wisely. To do that, you will:

• Grow SCU deposits: Achieve sales goals by thoughtfully helping people explore products and services that will best meet all of their financial needs, including deposit accounts and registered products (RSP, TFSA, RIF).

• Build and strengthen member relationships: Onboarding new personal & business members to SCU, provide solid advice in person, over the phone, and through digital channels.

• Refer members to other specialists: Answer questions to determine which specialists can best help members take the next step on their journey, such as lending or wealth management.

• Grow your skills and knowledge: Learn more about a variety of role-related areas, including financial services, technology, and member service.

What do we need from you?

We are dedicated to offering our members capable and qualified guidance. Here are the experiences and abilities we’re looking for when hiring a new member of our team:

• Proven ability to achieve or exceed sales goals that ensure our members are offered the right products and services to meet their needs

• A detail and results-oriented mindset, with the ability to learn and work quickly, efficiently, and with a high degree of accuracy

• Excellent interpersonal, written, and verbal communication skills

• Ability to effectively prioritize, organize, and manage a changing workload

• Excel in a fast-paced and evolving environment by growing your skills and knowledge in a variety of role-related areas, including financial services, technology, sales, and member service

• Broad education and experience may be considered, as this role is a first step to many career paths within SCU. This includes:

o A Business degree or diploma with 1 year of sales experience; or

o Partial post-secondary education with 2 years of sales experience; or

o A high school diploma with 3 years of sales experience

Does this sound like the ideal role for you? Tell us about yourself by submitting a resume and cover letter.

How we'll reward you

You can look forward to joining an organization that values teamwork and its membership. You will receive a competitive salary starting at $24.02 per hour based on skills and experience. In addition, you may be eligible for variable compensation and matched pension plan per SCU policies. You will also receive a great host of benefits, including:

• Extended medical, dental, vision benefits, plus a health spending account (100% of premiums are paid by SCU)

• Critical Illness insurance, Life insurance, AD&D insurance, and Employee Assistance programs

• Employee Banking benefits (i.e. free chequing account, low interest MasterCard, bonus rate on deposit and lending products)

• Opportunities for professional development

• Clothing allowance

• Free parking at all locations

Accessibility and inclusivity

We believe our employees should represent the diversity of our members and the communities in which we live and serve. If you require an accommodation for the recruitment or interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we’ll work with you to meet your needs.

Closing Date: Open till filled

We are committed to employing a diverse workforce and encourage all qualified individuals to apply. We thank all candidates for their interest, however, only those selected for an interview will be contacted.

Status: Full-time

Location: Winnipeg Branch

Posting Closes: Until Filled

Salary Grade: $48,000 - $57,600

Me-Dian Credit Union is the first Indigenous full-service financial institution to be founded in Canada. Our mission is to provide Financial Services for First Nations, Métis, and Inuit Peoples. We are responsive to the needs of members, no matter where they live or how they choose to access our services. If you are interested in becoming a part of a dynamic and diverse team working in a fast-paced and rewarding career, please consider applying for this opportunity!

Why Work with Me-Dian Credit Union?

At Me-Dian Credit Union (MCU), we are proud to offer a supportive, inclusive, and community-focused workplace rooted in Indigenous values. Our team enjoys a wide range of meaningful benefits, including:

• Competitive Rewards – Base salary with eligibility for additional variable compensation based on individual and organizational performance.

• Comprehensive, Above-Standard Benefits Program – Includes no deductibles for health, dental, and vision coverage, along with counselling and mental health resources.

• Exclusive Staff Financial Benefits – Opportunity for 1% interest rate on loans and mortgages after 12 months of employment with MCU, along with a free Staff Account and discounted Staff Rates for MCU banking needs.

• Employee Assistance Program (EAP) – Confidential support services for personal or work-related challenges, available to employees and their families.

• Pension Matching – Invest in your future with our competitive pension matching program.

• Fitness Reimbursement Program – Support for maintaining an active lifestyle through eligible gym/fitness memberships and activities.

• People-first culture – We value an inclusive and supportive environment, offering cultural awareness sessions, events, and team-building activities.

• Opportunities for Advancement – Professional growth through training, mentorship, and career development pathways.

A day in the life as a Lending Administrator:

The Lending Administrator supports the lending team by providing administrative coordination, loan processing support, and member service. This role assists with loan and mortgage disbursements, maintains credit files, monitors delinquent accounts, and responds to member requests while ensuring lending policies and procedures are followed. A key role of this position is to ensure that all lending documentation, reporting, and account monitoring are accurate and completed in a timely manner. The Lending Administrator works closely with internal teams to help deliver efficient and accurate service to Me-Dian Credit Union members.

Direct Report:

• Supervisor of Administrative Services

Duties and Responsibilities:

Member Service & Administrative Support

• Answer incoming calls and direct inquiries to the appropriate member of the lending team.

• Monitor the shared lending email inbox and forward messages to the appropriate team member for follow-up.

• Provide short-term credit support to members, including but not limited to temporary overdrafts in accordance with credit union guidelines.

• Update the banking system with member information changes and apply appropriate account restrictions, warnings, or notes when required (e.g., deceased member notifications, credit restrictions, etc.)

Loan & Mortgage Administration

• Disburse loans and mortgages prepared by the lending team.

• Review loan files to ensure policies and procedures have been followed by Financial Service Representatives and report any discrepancies to the Manager of Lending.

• Prepare and organize credit files, ensuring all required security documentation is completed and filed for record keeping.

Collections & Credit Monitoring

• Follow up on delinquent accounts in accordance with the credit union’s delinquency procedures.

• Support the Senior Lender with collection activities including repossessions, Small Claims Court filings, judgments, and garnishment processes.

• Monitor temporary overdrafts and take action to reduce balances as scheduled.

Account Monitoring & Member Requests

• Review and make decisions on returned items daily, contacting members when necessary to arrange payment solutions.

• Monitor CUMIS disability insurance deposits and apply payments to the appropriate member accounts. Contact CUMIS regarding claim updates when required.

• Review and process member requests for skip payments and payment due date changes.

• Prepare member correspondence for advisors such as credit card closure confirmations and mortgage discharge letters.

• Process interest rate adjustments for Fresh Start reviews and track required documentation for future review dates.

Records & Reporting

• Maintain organized filing of open credit files and transfer closed files to designated storage.

• Assist the Senior Lending Administrator with monthly reporting requirements, including CMHC reporting, ICC reports, and Letters of Release (LOR) reporting.

Additional Duties

• Provide general administrative and operational support to the operations department.

• Participate in additional projects and tasks as required to support credit union operations.

What are we looking for:

• Minimum 2 years of administrative experience or 1-year previous professional experience in a financial institution (preferred). A combination of administrative and financial institution experience may be considered.

• Post-secondary education in Business Administration or Finance is an asset.

• Strong interpersonal and communication skills, with the ability to build positive relationships with members and colleagues.

• Ability to clearly and professionally communicate information to members and staff.

• Ability to comprehend and follow written and verbal instructions and apply them accurately.

• Demonstrated active listening and problem-solving skills.

• Strong time management and organizational skills.

• Ability to work collaboratively as part of a team.

• Proficiency in Microsoft 365 applications (such as Outlook, Excel, Word, etc.)

• Working knowledge of credit union products and services.

Working Conditions:

• Work Life Balance – 37.5 Hours Per Week

• Must be able to report to work in-person at listed work location

• Office Environment, 2nd floor

Physical Requirements:

• At times, long periods on the phone

• Extended periods of sitting in office chair

• Extended periods with computer screen

If you are interested:

Please email your résumé and cover letter to HumanResources@mediancu.mb.ca. We would like to thank all candidates interested, however only those selected for further considerations will be contacted for interviews.

We encourage First Nations, Métis, and Inuit candidates to apply, and welcome applicants from all backgrounds, as Me-Dian Credit Union is committed to building a diverse and inclusive team to serve our members.

Member Service Representative

Full-time: open until filled

Niverville Credit Union

Niverville Credit Union, with branches in Niverville, Landmark and Steinbach, serves over 9,700 members throughout Southeastern Manitoba and has approximately $510 million in assets under administration. We have a staff complement of over 40 employees spread over 3 Branches.

We are currently recruiting for a full-time Member Service Representative position for our Niverville branch with the expectation of floating to the other branches on business needs. Availability to work on Wednesday evenings and Saturdays is required.

OVERVIEW

Reporting to the Supervisor, Member Services, the Member Service Representative follows a program of education and skills development to acquire products and services knowledge and member service skills to accurately and efficiently provide transactional service to all members. This position contributes to the overall member service experience that is consistent with Niverville Credit Union’s Vision, Mission and Values. The Member Service Representative responsibilities include answering members’ questions regarding credit union products and services and referring those members requiring additional advice or assistance to other specialists within the credit union.

KEY COMPONTENTS

• Providing transactional service to members with accuracy, open and closing of memberships and handling cash

• Soliciting new members and contributing to overall business development through service excellence, product knowledge and quality referrals. Contributing to the achievement of branch sales and service targets and marketing plans.

• Maintaining confidentiality when dealing with transactions, ensuring that member information is kept private and secure.

EDUCATION & EXPERIENCE

The competencies for this position would require a minimum grade twelve diploma, previous banking experience and experience in working with the public is preferred. Sales and Service experience along with basic computer application skills are an asset.

We thank all candidates for their interest; however, only those considered for an interview will be contacted. Those interested in applying for this position are asked to submit a resume with cover letter to:

Samantha Webster

Supervisor, Member Services

Email: samantha.webster@nivervillecu.mb.ca

Member Service Representative

Part-time: open until filled

Niverville Credit Union

Niverville Credit Union, with branches in Niverville, Landmark and Steinbach, serves over 9,700 members throughout Southeastern Manitoba and has approximately $510 million in assets under administration. We have a staff complement of over 40 employees spread over 3 Branches.

We are currently recruiting for a part-time Member Service Representative position for our Niverville branch with the expectation of floating to the other branches on business needs. Availability to work on Wednesday evenings and Saturdays is required.

OVERVIEW

Reporting to the Supervisor, Member Services, the Member Service Representative follows a program of education and skills development to acquire products and services knowledge and member service skills to accurately and efficiently provide transactional service to all members. This position contributes to the overall member service experience that is consistent with Niverville Credit Union’s Vision, Mission and Values. The Member Service Representative responsibilities include answering members’ questions regarding credit union products and services and referring those members requiring additional advice or assistance to other specialists within the credit union.

KEY COMPONTENTS

• Providing transactional service to members with accuracy, open and closing of memberships and handling cash

• Soliciting new members and contributing to overall business development through service excellence, product knowledge and quality referrals. Contributing to the achievement of branch sales and service targets and marketing plans.

• Maintaining confidentiality when dealing with transactions, ensuring that member information is kept private and secure.

EDUCATION & EXPERIENCE

The competencies for this position would require a minimum grade twelve diploma, previous banking experience and experience in working with the public is preferred. Sales and Service experience along with basic computer application skills are an asset.

We thank all candidates for their interest; however, only those considered for an interview will be contacted. Those interested in applying for this position are asked to submit a resume with cover letter to:

Samantha Webster

Supervisor, Member Services

Email: samantha.webster@nivervillecu.mb.ca

Status: Full-time Permanent

Location: Winnipeg Branch

Posting Closes: Until Filled

Salary Grade: 4 ($48,000 - $57,600)

Me-Dian Credit Union is the first Indigenous full-service financial institution to be founded in Canada. Our mission is to provide Financial Services for First Nations, Métis, and Inuit Peoples. We are responsive to the needs of members, no matter where they live or how they choose to access our services. If you are interested in becoming a part of a dynamic and diverse team working in a fast-paced and rewarding career, please consider applying for this opportunity!

Why Work with Me-Dian Credit Union?

At Me-Dian Credit Union (MCU), we are proud to offer a supportive, inclusive, and community-focused workplace rooted in Indigenous values. Our team enjoys a wide range of meaningful benefits, including:

• Competitive Rewards – Base salary with eligibility for additional variable compensation based on individual and organizational performance.

• Comprehensive, Above-Standard Benefits Program – Includes no deductibles for health, dental, and vision coverage, along with counselling and mental health resources.

• Exclusive Staff Financial Benefits – Opportunity for 1% interest rate on loans and mortgages after 12 months of employment with MCU, along with a free Staff Account and discounted Staff Rates for MCU banking needs.

• Employee Assistance Program (EAP) – Confidential support services for personal or work-related challenges, available to employees and their families.

• Pension Matching – Invest in your future with our competitive pension matching program.

• Fitness Reimbursement Program – Support for maintaining an active lifestyle through eligible gym/fitness memberships and activities.

• People-first culture –We value an inclusive and supportive environment, offering cultural awareness sessions, events, and team-building activities.

• Opportunities for Advancement – Professional growth through training, mentorship, and career development pathways.

Job Purpose

The Financial Service Representative I (FSR I) is responsible for delivering exceptional service by guiding and supporting members to achieve their financial goals. Working closely with various internal departments, the FSR provides members with financial literacy, offers and promotes suitable credit union products and services, and fosters positive relationships to ensure smooth and efficient member service.

Direct Report:

• Assistant Lending Manager

Duties and Responsibilities:

• Interview members and potential members to assess financial needs.

• Analyze and approve all credit products within specified limits; refer loan applications outside those limits to management for approval.

• Provide members with loans and financial guidance, including financial literacy, and suggest and promote appropriate credit union products and services.

• Prepare documentation for all products and services provided to members.

• Respond to member inquiries regarding MCU credit products, account and loan activities, service charges, etc.

• Update the banking system with member information.

• Document notes regarding important conversations or payment arrangements for delinquencies, adding restrictions when needed.

• Assist the Lending Administrators in the delinquency process.

• Perform additional tasks or projects as required.

Qualifications:

• Minimum 2 years of previous professional experience in a financial institution (preferred) or formal post-secondary education in Business Administration with a focus on Financial Services. A combination of education and experience may be considered.

• Strong Commitment to teamwork with the ability to work collaboratively in a team-based organization.

• Excellent verbal and written communication skills.

• Ability to work under minimal supervision, within a highly regulated environment.

• Ability to interact respectfully with members from diverse cultures and backgrounds.

• Community focused, whether our own community or other communities.

• Lived or professional experience working with Indigenous communities is an asset.

Working Conditions:

• Work Life Balance – 37.5 Hours Per Week

• Must be able to report to work in-person at listed work location

• Office Environment

Physical Requirements:

• Extended periods of sitting in office chair

• Extended periods with computer screen

If you are interested:

Please email your résumé and cover letter to HumanResources@mediancu.mb.ca. We would like to thank all candidates interested, however only those selected for further considerations will be contacted for interviews.

We encourage First Nations, Métis, and Inuit candidates to apply, and welcome applicants from all backgrounds, as Me-Dian Credit Union is committed to building a diverse and inclusive team to serve our members.

Position Title: Financial Consultant

Location: Pilot Mound

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Role Overview

Reporting to the Branch Manager, Financial Consultant plays a key role in deepening member relationships by delivering proactive, personalized advice and supporting a broad range of financial needs. This position blends everyday banking support with more advanced advice conversations, including mortgage solutions, credit applications, and investment guidance to help members achieve both immediate and long-term goals.

As part of a collaborative team of consultants within the credit union, Financial Consultant applies a solid understanding of financial products and strategies to offer clear, customized guidance. The role emphasizes developing member trust through deeper needs discovery, while identifying opportunities for comprehensive multiproduct solutions and seamless referrals to internal experts for specialized support—always prioritizing the member’s best interest. This role supports Assiniboine Credit Union/ Caisse Assiniboine (ACU)’s commitment to rural and agricultural communities, francophone services, values-based banking and ACU’s triple bottom line accountability to people, planet, and prosperity.

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KEY ACCOUNTABILITIES

• Deliver insightful financial advice by anticipating member needs, leveraging financial tools, life-stage cues, and gathering information to assist with forward-looking conversations that support long-term financial goals

• Advise on a wide range of credit solutions, including personal loans, lines of credit, and mortgages, by assessing member goals and financial capacity, structuring applications, and ensuring alignment with credit policies and risk guidelines.

• Holistically onboard new and existing members by conducting in-depth financial conversations to uncover current and future needs, recommending appropriate banking, lending, and investment solutions, and promoting the use of digital tools to enhance the overall member experience.

• Provide advice and support for everyday and intermediate-level investment needs, including term deposits and registered products (e.g., RRSPs, TFSAs, FHSAs), while identifying opportunities to introduce more complex wealth strategies in partnership with licensed specialists.

• Engage in proactive outbound contacts and scheduled check-ins, initiating meaningful financial conversations based on milestones or product opportunities, and delivers timely, relevant advice that supports member's evolving financial needs.

• Support estate account administration for straightforward and moderately complex cases, ensuring accurate documentation, timely processing, and a respectful, empathetic experience; escalate complex situations to specialized estate teams.

• Open and maintain business memberships, including updates to signing authorities and support for term investments and credit lines, while identifying opportunities for referrals to Business Advisors for more complex needs.

• Provide timely, accurate responses to member inquiries and requests, maintaining a high standard of service and operational excellence.

• Achieve personal and referral targets, as well as working in collaboration to successfully achieve overall branch targets.

• Works with Branch Manager to develop relationships with centers of influence in the community

• Act as an ambassador of ACU by being visible in the community in support of corporate and community initiatives.

• Stay informed on financial industry trends, competitor offerings, regulatory changes, and internal processes to ensure the delivery of relevant, high-quality advice and service.

• Maintain professional confidentiality and privacy at all times.

• Responsible for compliance and risk management, through the execution of internal policies and procedures, maintain ongoing compliance with regulatory and legislative requirements at all times.

• Ensure that all programs, policies and process are implemented in a manner that supports ACU’s commitment to rural and agricultural communities, francophone services, values-based banking, respectful workplace and diversity, equity and inclusion.

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QUALIFICATIONS

‍Education and experience

‍The competencies for this position would require a minimum grade twelve diploma, plus three to four years job-related experience in the financial industry or an equivalent combination of education and experience.‍ ‍

Key Occupational Skills:

• Please note that this position is based out of our Pilot Mound branch. Kindly apply only if you are comfortable working at this location

• Minimum 2-3 years of experience with providing financial advice on investment, mortgage, and lending products to customers/members in a financial institution

• Demonstrated experience working with mortgage application. Previous credit adjudication experience is an asset.

• Strong interpersonal, verbal and presentation skills with the ability and passion to engage with others authentically, establish trust, and build long-lasting relationships

• Strategic thinker with the demonstrated ability to understand and analyze member needs, develop and recommend appropriate products and services to support member’s financial success

• Experience and comfort with a fast-paced, complex work environment, and the ability to manage multiple and shifting priorities simultaneously, with an orientation toward delivering results.

• Self-starter with ability to work independently & in a team environment

• Previous work experience in a financial institution is required

• Knowledge of Credit Union products and services is an asset

• Knowledge of Credit Union policies, procedures and operations is an asset

Who we are:

As a Certified B Corporation® and one of Manitoba’s Top Employers (2025), the culture of Assiniboine Credit Union is supportive of the individual while focused on the greater community.  You’ll be motivated by shared values and encouraged to always think about how, through financial sustainability, we can do more for our members, our employees and our community. 

‍Choosing to work at Assiniboine Credit Union/ Caisse Assiniboine means that you’ll be working for an organization that…  ‍

• puts people, planet and prosperity first,

• values diversity and inclusion,

• is focused on social and environmental responsibility,

• supports employees through training programs and long-term career development,

• offers a competitive total compensation program which includes bonuses, a matched pension program, and health and dental benefits.

If doing things differently and doing more is part of who you are, join us on a rewarding journey where your personal aspirations and career goals can align.

If you are interested in applying for this position, apply on Financial Consultant- Pilot Mound | Assiniboine Credit Union Opportunities. We thank everyone who applies but only candidates selected for an interview will be contacted.

Closing Date: Open until filled

We are committed to workforce diversity and actively recruit people with diverse backgrounds, experiences, and perspectives reflecting the community in which we live and work. Applicants may request reasonable accommodation related to the materials and activities used throughout the selection process.

#ACU2026

Position:                          HR Generalist

Status:                              Full-time

Location:                         Winnipeg Branch

Posting Closes:              Until Filled

Salary Grade:                 6 ($58,000 - $69,600)

Me-Dian Credit Union is the first Indigenous full-service financial institution to be founded in Canada. Our mission is to provide Financial Services for First Nations, Métis, and Inuit Peoples. We are responsive to the needs of members, no matter where they live or how they choose to access our services. If you are interested in becoming a part of a dynamic and diverse team working in a fast-paced and rewarding career, please consider applying for this opportunity!

Why Work with Me-Dian Credit Union?

At Me-Dian Credit Union (MCU), we are proud to offer a supportive, inclusive, and community-focused workplace rooted in Indigenous values. Our team enjoys a wide range of meaningful benefits, including:

• Competitive Rewards – Base salary with eligibility for additional variable compensation based on individual and organizational performance.

• Comprehensive, Above-Standard Benefits Program – Includes no deductibles for health, dental, and vision coverage, along with counselling and mental health resources.

• Exclusive Staff Financial Benefits – Opportunity for 1% interest rate on loans and mortgages after 12 months of employment with MCU, along with a free Staff Account and discounted Staff Rates for MCU banking needs.

• Employee Assistance Program (EAP) – Confidential support services for personal or work-related challenges, available to employees and their families.

• Pension Matching – Invest in your future with our competitive pension matching program.

• Fitness Reimbursement Program – Support for maintaining an active lifestyle through eligible gym/fitness memberships and activities.

• People-first culture –We value an inclusive and supportive environment, offering cultural awareness sessions, events, and team-building activities.

• Opportunities for Advancement – Professional growth through training, mentorship, and career development pathways.

A day in the life as an HR Generalist:

Reporting to the CEO, the HR Generalist oversees both strategic and day-to-day human resources functions to support effective and efficient business operations. This role manages the full employee lifecycle, including recruitment, onboarding, employee relations, performance management, training and development, and compensation and benefits administration, while ensuring compliance and alignment with organizational goals. The HR Generalist plays a key role in fostering a positive workplace culture, strengthening employee engagement, and supporting leadership in building a growing organization.

Duties and Responsibilities:

• Participate in development of HR objectives and systems, including metrics, queries, and ongoing reports.

• Handle all administrative tasks for onboarding, new-hire orientations, and exit interviews, including data entry in human resource system and audits for accuracy and compliance.

• Assist in administering benefits, compensation, and employee performance programs.

• Suggest new procedures and policies for improving employee experience as well as the efficiency of HR department.

• Ensure compliance with local and national regulations and applicable employment laws and update policies and procedure when necessary.

• Provide a dedicated and effective advisory service to employees that covers absence and health issues, conduct and capability, grievances, organizational change, and all other employee-relations matters.

• Assist in the communication, interpretation, and upkeep of employee handbook, employee directory, and organizational chart, and contribute to policy development.

• Be the primary backup for payroll processing, including regular updates to employee files, bonus/incentive pay, vacation/sick pay, expense reimbursements, and benefits changes.

• Natural flexibility in handling day-to-day routines as well as surprises, including administrative support as needed including scheduling/booking appointments, meetings, and events. Ensure organizational efficiency by cultivating relationship with internal/external vendors.

• Respond to requests and questions about MCU operations including managing aspects of space/infrastructure planning including implementing preventative measures for potential issues

What are we looking for:

• Formal Post-Secondary education in Business Administration OR 5 years of relevant experience in HR. A combination of education and experience may be considered.

• Ability to maintain the confidentiality of sensitive and private information.

• Aptitude for problem-solving and thorough knowledge of HR procedure and policies.

• Strong time-management and people skills, high degree of flexibility, and excellent multitasking ability.

• Proficiency in software tools including MS Office, and internet applications.

• Excellent verbal and written communication skills to liaise with members, employees, and cross functional teams.

• Strong commitment to teamwork with the ability to work collaboratively in a team-based organization.

• Community focused, whether our own community or other communities.

• Effective organizational and time management skills.

• Ability to work under minimal supervision, within a highly regulated environment.

• Ability to establish and maintain cooperative working relationships with and between individuals from diverse cultures and backgrounds.

Working Conditions:

• Work Life Balance – 37.5 Hours Per Week

• Office Environment

Physical Requirements:

• At times, long periods on the phone

• Extended periods of sitting in office chair

• Extended periods with computer screen

If you are interested:

Please email your resume and cover letter to HumanResources@mediancu.mb.ca. We would like to thank all candidates interested, however only those selected for further considerations will be contacted for interviews.

We encourage First Nations, Métis, or Inuit to apply as Me-Dian Credit Union is dedicated to employing a diverse team to meet our member’s needs.

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Member Contact Centre Representative, St. Mary’s Road/Commerce Drive

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Position Title: Member Contact Centre Representative

Posting Number: MEMBE003168

Closing Date:  Open until filled

‍Location: St. Mary’s Road/Commerce Drive

‍Hours of Work: Full-Time 

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Build a rewarding career with Steinbach Credit Union

‍ Steinbach Credit Union is one of Manitoba’s largest credit unions and one of the ten largest in Canada with over $10 billion in total assets. For the past 80 years, we have worked with our members to create relationships based on trust and support. Our goal is to provide advice and recommend products and services that are tailored to meet every member’s individual needs.

‍Our member-centric approach is a key driver in everything we do, and our level of service is second to none. We provide an environment of trust in which members feel comfortable doing business and they will recommend us to their family and friends. For more information, please visit our website. ‍ ‍

An exciting opportunity awaits ‍

As a Member Contact Centre Representative you will provide members with a variety of services related to the promotion and sales of non-cash related deposit products and services with courtesy and accuracy over the phone. You will respond to a variety of inquiries, analyze needs and assist current and potential members in finding the product or service which best meet their needs.

‍The role requires working full-time on different shifts throughout the department's hours of operation. These hours are Monday to Friday from 8am to 8pm and on Saturdays from 8am to 4pm.

‍ Specific Responsibilities:

• ‍Accurately process a wide range of member transactions and service requests, including transfers, account maintenance, loan payments, term deposits, cheque orders, and account closures

• Build and maintain strong member relationships by delivering knowledgeable, solutions focused advice via telephone and digital channels

• Provide technical assistance and guidance to members using Internet Banking and related digital services

• Conduct outbound calls as required to respond to email or voicemail inquiries and to support internal departments

Qualifications: ‍

• Grade 12 diploma with one to three years of related experience, or an equivalent combination of education and experience

• Demonstrated ability to achieve or exceed individual and team sales targets

• Strong verbal communication and active listening skills, with the ability to build effective working relationships with members and internal teams

• Proven professionalism with a strong commitment to exceptional member service and effective problem solving

• Proficiency in Microsoft Word and Excel, with the ability to learn additional systems and technologies

• Previous experience within a credit union or financial institution is considered an asset

• Bilingualism is considered an asset‍ ‍

How we'll reward you

You can look forward to joining an organization that values teamwork and its membership. You will receive a competitive salary starting at $23.43 per hour based on skills and experience. In addition you would be eligible for variable compensation and matched pension plan per SCU policies. You will also receive a great host of benefits, including: ‍

• Extended medical, dental, vision benefits, plus a healthcare spending account (premiums 100% paid by SCU)

• Short Term Disability, Long Term Disability, Life insurance, and AD&D insurance

• Employee Banking Benefits (i.e. free chequing account, low interest MasterCard, bonus rate on deposit and lending products)

• Opportunities for professional development

• Clothing allowance ‍

Accessibility and inclusivity ‍

We believe our employees should represent the diversity of our members and the communities in which we live and serve. If you require an accommodation for the recruitment or interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we’ll work with you to meet your needs.

Position is open until filled‍ ‍

We thank all candidates for their interest, however, only those selected for an interview will be contacted.

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Position Title:             Member Service Representative

Posting Number:       MEMBE003056

Closing Date:           Open until filled

Location:                 Linden Ridge and Lagimodiere

Hours of Work:         Full-Time

Build a rewarding career with Steinbach Credit Union

SCU is one of Manitoba’s largest credit unions and one of the ten largest in Canada with over $10 billion in total assets. For more than 80 years, we have worked with our members to create relationships based on trust and support. Our goal is to provide advice and recommend products and services that are tailored to meet every member’s individual needs.

Our member-centric approach is a key driver in everything we do, and our level of service is second to none. We provide an environment of trust in which members feel comfortable doing business and they will recommend us to their family and friends. For more information, please visit our website.

 We’re looking for a Member Service Representative

If you’re the type of person who asks thoughtful questions, loves to help others, and seeks new challenges, then this is a great opportunity for you to join our deposit team.

We are one of Manitoba’s largest credit unions, and we’re looking for someone with the passion and skills to go above and beyond for each of our members.

What’s your role at SCU?

As one of the first points of contact with members in-person, over the phone, and through digital channels, you are the face of SCU. This makes your role essential to our success. Knowing this, your goal is to provide advice to each member on their journey of saving and spending wisely.

To do that, you will:

• Grow SCU deposits: Achieve sales goals by thoughtfully helping people explore products and services that will best meet all their financial needs, including deposit accounts and registered products (RSP, TFSA, RIF).

• Build and strengthen member relationships: Onboarding new personal & business members to SCU, provide solid advice in person, over the phone, and through digital channels.

• Refer members to other specialists: Answer questions to determine which specialists can best help members take the next step on their journey, such as lending or wealth management.

• Grow your skills and knowledge: Learn more about a variety of role-related areas, including financial services, technology, and member service.

What do we need from you?

We are dedicated to offering our members capable and qualified guidance. Here are the experiences and abilities we’re looking for when hiring a new member of our team:

• Proven ability to achieve or exceed sales goals ensure our members are offered the right products and services to meet their needs

• A detail and results-oriented mindset, with the ability to learn and work quickly, efficiently, and with a high degree of accuracy

• Excellent interpersonal, written, and verbal communication skills

• Ability to effectively prioritize, organize, and manage a changing workload

• Excel in a fast-paced and evolving environment by growing your skills and knowledge in a variety of role-related areas, including financial services, technology, sales, and member service

• Broad education and experience may be considered, as this role is a first step to many career paths within SCU. This includes:

  • A Business degree or diploma with 1 year of sales experience; or

  • Partial post-secondary education with 2 years of sales experience; or

  • A high school diploma with 3 years of sales experience

Does this sound like the ideal role for you? Tell us about yourself by submitting a resume and cover letter.

Accessibility and inclusivity

We believe our employees should represent the diversity of our members and the communities in which we live and serve. If you require accommodation for the recruitment or interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we’ll work with you to meet your needs.

Closing Date: Open until filled

We thank all candidates for their interest, however, only those selected for an interview will be contacted.

Position Title: Member Service Representative

Closing Date: Open until filled

Location: Steinbach

Hours of Work: Full-time 

We’re looking for a Member Service Representative to join our Steinbach Branch

If you’re the type of person who asks thoughtful questions, loves to help others, and seeks new challenges, then this is a great opportunity for you to join our deposit sales team. We are one of Manitoba’s largest credit unions, and we’re looking for someone with the passion and skills to go above and beyond for each of our members.

What’s your role at SCU?

As one of the first points of contact with members in-person, over the phone, and through digital channels, you are the face of SCU. This makes your role essential to our success. Knowing this, your goal is to provide advice to each member on their journey of saving and spending wisely. To do that, you will:

• Grow SCU deposits: Achieve sales goals by thoughtfully helping people explore products and services that will best meet all of their financial needs, including deposit accounts and registered products (RSP, TFSA, RIF).

• Build and strengthen member relationships: Onboarding new personal & business members to SCU, provide solid advice in person, over the phone, and through digital channels.

• Refer members to other specialists: Answer questions to determine which specialists can best help members take the next step on their journey, such as lending or wealth management.

• Grow your skills and knowledge: Learn more about a variety of role-related areas, including financial services, technology, and member service.

What do we need from you?

We are dedicated to offering our members capable and qualified guidance. Here are the experiences and abilities we’re looking for when hiring a new member of our team:

• Proven ability to achieve or exceed sales goals that ensure our members are offered the right products and services to meet their needs

• A detail and results-oriented mindset, with the ability to learn and work quickly, efficiently, and with a high degree of accuracy

• Excellent interpersonal, written, and verbal communication skills

• Ability to effectively prioritize, organize, and manage a changing workload

• Excel in a fast-paced and evolving environment by growing your skills and knowledge in a variety of role-related areas, including financial services, technology, sales, and member service

• Broad education and experience may be considered, as this role is a first step to many career paths within SCU. This includes:

  • A Business degree or diploma with 1 year of sales experience; or

  • Partial post-secondary education with 2 years of sales experience; or

  • A high school diploma with 3 years of sales experience

Does this sound like the ideal role for you? Tell us about yourself by submitting a resume and cover letter.

How we'll reward you

You can look forward to joining an organization that values teamwork and its membership. You will receive a competitive salary starting based on skills and experience. In addition you would be eligible for variable compensation and matched pension plan per SCU policies. You will also receive a great host of benefits, including:

• Extended medical, dental, vision benefits, plus a healthcare spending account (premiums 100% paid by SCU)

• Short Term Disability, Long Term Disability, Life insurance, and AD&D insurance

• Employee Banking Benefits (i.e. free chequing account, low interest MasterCard, bonus rate on deposit and lending products)

• Opportunities for professional development

• Clothing allowance

Accessibility and inclusivity

We believe our employees should represent the diversity of our members and the communities in which we live and serve. If you require an accommodation for the recruitment or interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we’ll work with you to meet your needs.

Closing Date: Open until filled.

We thank all candidates for their interest, however, only those selected for an interview will be contacted.