Careers

Current Openings

Last Update: May 22, 2026

*Please click on the downward arrow to expand each posting.

  • Role Overview

    The Senior Commercial Account Manager (CAM) is at the forefront of driving results and managing risks for a designated portfolio of business members and prospects. Reporting to the Manager, Business Financial Centre, Brandon Rural Manitoba, you will proactively identify and pursue new business opportunities, referring them to the appropriate specialists within the credit union. Collaborating closely with your team and the Manager, you will ensure that goals are met and members receive exceptional service that exceeds their expectations. This role supports Assiniboine Credit Union/ Caisse Assiniboine (ACU)’s commitment to rural communities, francophone services, values-based banking and ACU’s triple bottom line accountability to people, planet, and prosperity.

    Key Responsibilities:

    ‍ ‍

    • Achieve Sales Targets: Provide proactive, individualized financial advice and meet personal business targets and track/report on sales goals and results. Play a key role in developing strategies to facilitate goal attainment.

    • Business Development: Proactively identify new sources of business and develop, retain, and grow relationships by ensuring member needs are met and the relationship contributes positively to the credit union.

    • Promote and provide advice: Promote, provide advice, and negotiate business-banking services that meet the needs of potential and existing members, ensuring compliance with relevant legislation, regulations, policies, and procedures. 

    • Financial Advice: Serve as the senior point of contact for high-value commercial clients across industries, including syndications.  Provide financial advice relative to business banking, applying knowledge of the member's financial condition and market information to effectively position ACU's products and services.

    • Quality Member Service: Interpret and understand operating processes, procedures, lending policies, and security requirements to ensure quality and seamless delivery of sales and service to members.

    • Credit Evaluation and Analysis:  Evaluate, write and approve complex commercial lending products within approved lending limits including the careful analysis of financial statement credit history, business plans and market conditions to ensure sound decision making.

    • Portfolio Management: Independently manage and grow a portfolio of agricultural/commercial, and real estate enterprises. Oversee portfolio performance, proactively managing risk, renewals, covenant monitoring, and early detection of credit issues.

    • Risk Management: Monitor and manage risks within the portfolio to ensure compliance with credit union policies and procedures. Identify and address potential issues, recommend appropriate actions, and maintain a thorough understanding of lending policies and security requirements to support sound decision-making. Maintain ongoing compliance with regulatory and legislative requirements at all times.

    • Industry Knowledge: Maintain current and relevant knowledge of industry trends, competitor products and strategies, as well as the members' industries and local/national events impacting members' affairs.

    • Community Engagement: Act as a representative for the Credit Union and the Business/Community/Agribusiness Financial Centre by being visible in the community and supporting community groups and initiatives.

    • Values Based Banking: Understand, respect, and support ACU's commitment to values-based banking, workplace diversity, and respectful workplace initiatives.

    Education and Experience:

    This position requires a diploma or degree in Business, finance, accounting or a related field. Minimum 5 years of lending experience within a financial institution with a focus on Commercial banking is required. An equivalent combination of education and experience would be considered. ‍

    Key Occupational Skills:

    • Advice and Member Service: Expertise in advice and member service, with a focus on relationship management.

    • Commercial Credit: Advanced knowledge of commercial credit, accounting, budgeting, and financial management.

    • Professional Excellence: Demonstrate professional excellence and strong negotiation skills.

    • Analytical Acumen: Strong financial, analytical, and credit acumen.

    • Commercial Law: Working understanding of commercial law.

    • Product Knowledge: Extensive knowledge of business products, policies, and procedures, particularly commercial loan and deposit product knowledge.

    • Technology Proficiency: Working knowledge of credit union technology and computer applications.

    • Operational Knowledge: Understanding of credit union operations, philosophies, principles, legislation, regulations, policies, and procedures.

    • Values-Based Banking: Commitment to values-based banking and triple bottom line accountability.

    • Language Proficiency: Proficient in English, with French being a valuable asset, and proficiency in other languages is also advantageous

    Work Organization

    You will work 37.5 hours per week Monday -Friday.  

      Location:

    ‍ ‍Brandon, Rural Manitoba.

    ‍ ‍

      Who we are:

    As a Certified B Corporation® and one of Manitoba’s Top Employers (2025), the culture of Assiniboine Credit Union is supportive of the individual while focused on the greater community.  You’ll be motivated by shared values and encouraged to always think about how, through financial sustainability, we can do more for our members, our employees and our community.  

    ‍ Choosing to work at Assiniboine Credit Union/ Caisse Assiniboine means that you’ll be working for an organization that…    

    • puts people, planet and prosperity first,

    • values diversity and inclusion,

    • is focused on social and environmental responsibility,

    • supports employees through training programs and long-term career development,

    • offers a competitive total compensation program which includes bonuses, a matched pension program, and health and dental benefits. 

    ‍ ‍

     If doing things differently and doing more is part of who you are, join us on a rewarding journey where your personal aspirations and career goals can align.

    If you are interested in applying for this position, please submit your resume and cover letter by Friday, May 29nd, 2026, at 4:00 pm CST. We thank everyone who applies but only candidates selected for an interview will be contacted.

    We are committed to workforce diversity and actively recruit people with diverse backgrounds, experiences, and perspectives reflecting the community in which we live and work. Applicants may request reasonable accommodation related to the materials and activities used throughout the selection process.

    Senior Commercial Account Manager | Assiniboine Credit Union Opportunities

  • Manager, System Delivery

    This role is responsible for the operational ownership, stability, and continuous improvement of core business systems, ensuring reliable service delivery through effective incident, problem, and release management, system configuration, and integration oversight. It also leads and develops a team of analysts to gather requirements, ensure alignment to enterprise architecture and governance standards, and drive continuous system optimization.‍ ‍

    In parallel, the role supports the Director, Enterprise Architecture in Managed Service Provider (MSP) and vendor oversight while providing Microsoft/Azure platform expertise to guide decisions, strengthen internal understanding of the MSP-managed service delivery model, and ensure alignment between business needs and technology execution.

    ‍ ‍

    What You Will Get to Do:

    • Own end-to-end service delivery, lifecycle management, and operational performance of core banking, digital platforms, and business-managed applications  

    • Lead incident, problem, and release management, including escalation handling, root cause analysis, testing oversight, and safe deployment of system changes  

    • Oversee system configuration, administration, integrations, and data flows, ensuring integrity, accuracy, and adherence to enterprise design standards  

    • Act as operational lead on technology initiatives, supporting delivery through configuration oversight, execution coordination, and implementation of system enhancements  

    • Orchestrate end-to-end requirements analysis through a team of analysts, ensuring business needs are structured, complete, and ready for solution delivery  

    • Participate in Managed Service Provider (MSP) and vendor coordination participating in service delivery, ensuring accountability, delivery quality, and alignment to expectations while providing Microsoft/Azure platform expertise  

    • Lead analyst capability development, ensuring consistent production of accurate system documentation, configuration workbooks, and knowledge artifacts in alignment with knowledge management and governance standards  

    • Drive continuous improvement, system optimization, and organizational adoption to ensure systems evolve with business needs and deliver sustained value  

    ‍ ‍

    How You'll Get to Lead:

    • Develop annual plans, departmental goals, and accountability frameworks that align with organizational priorities and drive measurable outcomes 

    • Lead, coach, and develop team members fostering a high-performance and continuously improving culture 

    • Establish clear performance standards, conduct performance evaluations, identify training and development needs and, when required, initiate appropriate corrective or disciplinary action. 

    • Maintain consistent communication with employees and ensure accountability for achieving established objectives and performance expectations. 

    • Ensure decisions and actions reflect the organization’s brand behaviours, championing curiosity, data‑informed decision‑making, technology adoption, and ownership of results across all teams. 

    ‍ ‍

    What You'll Bring to Us:

    • Bachelor’s degree in IT, Business, or related field, plus 4-6 years of experience in enterprise application delivery or an equivalent combination of education and experience 

    • Technical expertise across core banking systems, digital banking platforms, Microsoft 365 suite, and Azure/cloud administration. Preference given to experience with FISERV DNA, DOXIM CEM, & Veripark Verichannel.   

    • Familiarity with ITIL service management frameworks and Agile delivery methodologies.    

    • Strong analytical, problem-solving, and stakeholder management skills.    

    • Experience with release management, change requests, and cross-platform integration.   

    ‍ ‍

    Why Stride Credit Union?

    We offer an engaging work environment where creativity and autonomy are valued. You will receive a strong compensation package including a competitive salary, eligibility for bonuses and a matched pension plan. You will also receive additional benefits, such as:

    ‍ ‍

    • Flexible work options, where available

    • Extended health, dental and vision benefits

    • Employee banking benefits (including free chequing accounts, low interest credit card and bonus rates on deposit and lending products)

    • Opportunities for professional development and career growth

    ‍ ‍

    This is a remote work opportunity, however, some travel to Stride Credit Union branches will be required based on business needs.  The successful candidate must live in Manitoba and be willing to work in-branch as required.

    ‍ ‍

    If this sounds like something you are up for, we want to hear from you!  Please apply by Wednesday, June 3rd 2026.  This position will remain opened until it has been filled.

    ‍ ‍

    Manager, System Delivery | Stride Credit Union Opportunities

    ‍ ‍

    Stride Credit Union is committed to employing a diverse workforce and encourages all qualified individuals to apply.  If you require accommodation related to the materials or activities used throughout the selection process, please let us know.  We thank all candidates for their interest, however, only those selected for an interview will be contacted.

    ‍ ‍

    ‍ ‍

  • Position:  Manager, Business Processes

    In this role you will provide leadership and oversight to the Credit Union’s Administration functions across Deposit, Retail Loan, and Ag/Commercial Loan administration, ensuring operations are efficient, standardized, and continuously improved. This role is responsible for identifying and addressing organizational inefficiencies and process gaps across workflows, leveraging process redesign and end-to-end value stream analysis to enhance operational effectiveness.

    The role drives operational excellence by improving service delivery models, supporting the effective use of technology, and enabling data-informed decision-making in collaboration with cross-functional teams and managers to support exceptional member and employee experiences.

    What You'll Get to do:

    • ‍ Partner with managers to define, document and maintain accurate process and procedures, ensuring alignment with organizational standards 

    • Drive adoption of technology and automation to streamline administrative work across functions that improv operational efficiency and standardization  

    • Act as the business lead for administrative system usage (ECM, CRM), ensuring alignment with established standards and best practices, and enabling effective use of systems, data flows, and reporting to support service delivery with experience teams and members  

    • Ensure alignment and standardization of administrative workflows, tools, and practices across functions, supported by key performance indicators that drive continuous improvement and service delivery insights. 

    • Oversee administration teams maintenance of reporting, to ensure accuracy, compliance, and alignment with business needs, ensuring it continues to evolve with data availability and organizational requirements 

    • Identify organizational inefficiencies and process gaps across workflows, leveraging end-to-end value stream analysis to develop and recommend process redesign solutions to functional areas

    • Lead cross-functional processes analysis, re-design and implementations to ensure consistency and smooth execution across teams 

    • Lead and support continuous improvement initiatives within organization   

    • Utilize reporting and data insights to support decision making within administrative functions 

    How You'll Get to Lead:

    • Develop annual plans, departmental goals, and accountability frameworks that align with organizational priorities and drive measurable outcomes. 

    • Lead, coach, and develop team members fostering a high-performance and continuously improving culture. 

    • Build and sustain strong internal partnerships to support effective collaboration and advance cross‑departmental initiatives. 

    • Establish clear performance standards, conduct performance evaluations, identify training and development needs and, when required, initiate appropriate corrective or disciplinary action. 

    • Maintain consistent communication with employees and ensure accountability for achieving established objectives and performance expectations.

    • Ensure decisions and actions reflect the organization’s brand behaviours 

    What You'll Bring to Stride:

    • Degree in Business Administration with 4-6 years in a complementary role in a financial institution, or an equivalent combination of education and experience.   

    • Experience in leadership, ideally in multi-team environments, including supporting managers and cross-functional collaboration  

    • Change management or process improvement certification (ex. Prosci, Lean Six Sigma) considered an asset  

    • Intermediate proficiency in Microsoft Office 365   

    Why Stride Credit Union?

    We offer an engaging work environment where creativity and autonomy are valued. You will receive a strong compensation package including a competitive salary, eligibility for bonuses and a matched pension plan. You will also receive additional benefits, such as: ‍

    • Flexible work options, where available

    • Extended health, dental and vision benefits

    • Employee banking benefits (including free chequing accounts, low interest credit card and bonus rates on deposit and lending products)

    • Opportunities for professional development and career growth

    ‍ ‍

    This is a hybrid work opportunity, with weekly travel to Stride Credit Union branches required.  The successful candidate must live in Manitoba and be willing to work in-branch as required.

    If this sounds like something you are up for, we want to hear from you!  Please apply by Wednesday, June 3rd 2026.  This position will remain opened until it has been filled.

    ‍ ‍

    Manager, Business Processes | Stride Credit Union Opportunities

    ‍ ‍

    Stride Credit Union is committed to employing a diverse workforce and encourages all qualified individuals to apply.  If you require accommodation related to the materials or activities used throughout the selection process, please let us know.  We thank all candidates for their interest, however, only those selected for an interview will be contacted.

    ‍ ‍

  • Position Title: Security & Microsoft Platform Specialist

    Closing Date: May 24, 2026

    Location: Winnipeg/ Steinbach

    Hours of Work: Full-time

    Build a rewarding career with Steinbach Credit Union

    Steinbach Credit Union is one of Manitoba’s largest credit unions and one of the ten largest in Canada with over $11 billion in total assets. For the past 80 years, we have worked with our members to create relationships based on trust and support. Our goal is to provide advice and recommend products and services that are tailored to meet every member’s individual needs.

    Our member-centric approach is a key driver in everything we do, and our level of service is second to none. We provide an environment of trust in which members feel comfortable doing business and they will recommend us to their family and friends. For more information, please visit our website.

    An exciting opportunity awaits!

    We have an exciting opportunity for a Security & Microsoft Platform Specialist to join our Information Technology team! The Security & Microsoft Platform Specialist is a hands-on operational role responsible for the day-to-day administration and support of SCU's security platforms, Microsoft 365 services, and endpoint infrastructure. This role sits between the System & Security Architect and Network & Cybersecurity Analyst, providing level 2 support and efforts that keep security tools running, projects moving, and incidents contained.

    Specific Responsibilities

    • Administer and operate enterprise security platforms, including Darktrace, Rapid7, Cortex XDR, Okta, Microsoft Purview, BlackKite, and related tooling.

    • Monitor security dashboards and alerts, responding to incidents and events within defined service level agreements (SLAs).

    • Perform routine platform tuning, rule updates, health checks, and ongoing optimization of security controls.

    • Maintain, execute, and improve runbooks for common security operations and response scenarios.

    • Administer Microsoft Entra ID, Conditional Access policies, Privileged Identity Management (PIM), and identity governance controls.

    • Manage Intune MDM/MAM policies for corporate and BYOD endpoints, including policy enforcement and device transitions.

    • Support Microsoft Purview configuration, including sensitivity labels, data loss prevention (DLP), and records retention policies.

    • Participate in security incident response activities, including triage, evidence collection, containment, and coordination with external response partners as required.

    • Support active technology and security initiatives through configuration, testing, validation, and deployment activities.

    • Assist with vendor security assessments, third party risk reviews, and stakeholder engagement to enable secure business partnerships and improved member service.

    Qualifications

    • Post secondary education in Information Technology, Cybersecurity, or a related field, and/or an equivalent combination of education and experience with relevant Microsoft certifications such as SC 200 (Security Operations Analyst), MS 102 (Microsoft 365 Administrator), or AZ 500 (Azure Security Engineer).

    • 4–6 years of experience in security operations, IT security, Microsoft 365 administration, or a related role.

    • Hands on experience with at least two enterprise security platforms such as Darktrace, Rapid7, Cortex XDR, Okta, or Microsoft Purview.

    • Proficiency in Microsoft 365 administration, including Entra ID, Intune, Conditional Access, and identity governance controls.

    • Working knowledge of PowerShell scripting for automation, administration, and operational efficiency.

    • Familiarity with security incident response processes, including alert triage, investigation, and evidence handling.

    • Understanding of regulatory and compliance frameworks such as PCI DSS, SOC 2, or similar standards.

    • Experience working in a financial services, credit union, or other regulated industry environment is considered an asset.

    • GIAC certifications (e.g., GCIH, GCFA) or equivalent security certifications are considered a strong asset.

    How we'll reward you

    You can look forward to joining an organization that values teamwork and its membership. You will receive a competitive annual salary based on skills and experience. In addition, you may be eligible for variable compensation and matched pension plan per SCU policies. You will also receive a great host of benefits, including:

    • Extended medical, dental, vision benefits, plus a health spending account (100% of premiums are paid by SCU)

    • Critical Illness insurance, Life insurance, AD&D insurance, and Employee Assistance programs

    • Employee Banking benefits (i.e. free chequing account, low interest MasterCard, bonus rate on deposit and lending products)

    • Opportunities for professional development

    • Clothing allowance

    • Free parking at all locations

    Accessibility and inclusivity

    We believe our employees should represent the diversity of our members and the communities in which we live and serve. If you require an accommodation for the recruitment or interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we’ll work with you to meet your needs.

    Closing Date: May 24, 2026

    We are committed to employing a diverse workforce and encourage all qualified individuals to apply. We thank all candidates for their interest, however, only those selected for an interview will be contacted.

  • Position Title: AI & Automation Specialist

    Closing Date: May 24, 2026

    Location: Winnipeg/ Steinbach

    Hours of Work: Full-time

    Build a rewarding career with Steinbach Credit Union

    Steinbach Credit Union is one of Manitoba’s largest credit unions and one of the ten largest in Canada with over $11 billion in total assets. For the past 80 years, we have worked with our members to create relationships based on trust and support. Our goal is to provide advice and recommend products and services that are tailored to meet every member’s individual needs.

    Our member-centric approach is a key driver in everything we do, and our level of service is second to none. We provide an environment of trust in which members feel comfortable doing business and they will recommend us to their family and friends. For more information, please visit our website.

    An exciting opportunity awaits!

    We have an exciting opportunity for an AI & Automation Specialist to join our Information Technology team! The AI & Automation Specialist designs and delivers AI enabled automation solutions that improve efficiency across the organization. This role owns the end to end development lifecycle from prototyping to production using Microsoft’s AI and automation tools, including Azure OpenAI (AI Foundry), Copilot Studio, Power Automate, and Microsoft Fabric. The position focuses on delivering reliable automation with measurable business impact and reduced manual effort.

    Specific Responsibilities

    • Design, prototype, test, and deploy AI-powered agents, copilots, and automation solutions that deliver measurable business outcomes and reduce manual effort.

    • Build and maintain enterprise data pipelines and real-time integrations using Microsoft Fabric, Azure Integration Hub, Power Automate, and Azure Logic Apps.

    • Develop and support Copilot Studio agents, including persona design, SharePoint knowledge integration, and Microsoft Graph action connectors.

    • Evaluate, select, and integrate appropriate LLM solutions (e.g., Azure OpenAI, local LLM deployments) based on use case requirements, data sensitivity, and cost efficiency.

    • Manage Azure OpenAI environments, including token budgets, model lifecycle updates, cost controls, and performance monitoring.

    • Build and maintain Azure Automation runbooks, webhooks, and scheduled/event-driven workflows to support scalable service delivery.

    • Ensure all AI and automation solutions comply with organizational AI usage policies, data governance standards, and security requirements.

    • Partner with IT and Enterprise Security teams to review, approve, and deploy AI integrations into production environments.

    • Maintain clear, up-to-date documentation for all AI solutions, automation flows, integrations, and architectural decisions.

    Qualifications

    • Post secondary education in Computer Science, Information Technology, or a related discipline.

    • 4–6 years of experience in software development, automation engineering, AI/data engineering, or a related technical field.

    • Proficiency in Python and/or PowerShell for automation, scripting, and API integration.

    • Hands-on experience with Microsoft Power Automate and Azure AI services, including Azure OpenAI and/or Cognitive Services.

    • Demonstrated experience designing, building, and deploying REST API integrations.

    • Working knowledge of large language models (LLMs), including prompt engineering and agentic workflow design.

    • Experience working with Microsoft Fabric, including KQL, Eventhouse, Lakehouse, and Real-Time Intelligence components.

    • Experience developing Copilot Studio agents with custom connectors and enterprise knowledge sources.

    • Microsoft certifications such as AI 102 (Azure AI Engineer), DP 600 (Fabric Analytics Engineer), PL 400 (Power Platform Developer), or equivalent experience.

    • Experience working in financial services or another regulated industry environment is considered an asset.

    How we'll reward you

    You can look forward to joining an organization that values teamwork and its membership. You will receive a competitive annual salary based on skills and experience. In addition, you may be eligible for variable compensation and matched pension plan per SCU policies. You will also receive a great host of benefits, including:

    • Extended medical, dental, vision benefits, plus a health spending account (100% of premiums are paid by SCU)

    • Critical Illness insurance, Life insurance, AD&D insurance, and Employee Assistance programs

    • Employee Banking benefits (i.e. free chequing account, low interest MasterCard, bonus rate on deposit and lending products)

    • Opportunities for professional development

    • Clothing allowance

    • Free parking at all locations

    Accessibility and inclusivity

    We believe our employees should represent the diversity of our members and the communities in which we live and serve. If you require an accommodation for the recruitment or interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we’ll work with you to meet your needs.

    Closing Date: May 24, 2026

    We are committed to employing a diverse workforce and encourage all qualified individuals to apply. We thank all candidates for their interest, however, only those selected for an interview will be contacted.

  • Position Title: Assistant Manager, IT Support

    Closing Date: May 24, 2026

    Location: Winnipeg/ Steinbach

    Hours of Work: Full-time

    Build a rewarding career with Steinbach Credit Union

    Steinbach Credit Union is one of Manitoba’s largest credit unions and one of the ten largest in Canada with over $11 billion in total assets. For the past 80 years, we have worked with our members to create relationships based on trust and support. Our goal is to provide advice and recommend products and services that are tailored to meet every member’s individual needs.

    Our member-centric approach is a key driver in everything we do, and our level of service is second to none. We provide an environment of trust in which members feel comfortable doing business and they will recommend us to their family and friends. For more information, please visit our website.

    An exciting opportunity awaits!

    We have an exciting opportunity for an Assistant Manager, IT Support, to join our Information Technology team! The Assistant Manager, IT Support provides hands on leadership for the day to day operations of SCU’s IT Helpdesk and frontline technology support services. This role is responsible for ensuring consistent, high quality support across the organization while leading, coaching, and developing IT support staff. In addition, the role oversees endpoint and hardware lifecycle management, ensuring devices are deployed, maintained, and refreshed efficiently to support a reliable and productive end user experience.

    Specific Responsibilities

    • Lead day to day IT Helpdesk operations to ensure reliable, efficient, and consistent frontline technology support.

    • Act as an escalation point for complex incidents and service disruptions, coordinating timely investigation and resolution.

    • Define, monitor, and report on service standards and key performance indicators, including response times, resolution times, and customer satisfaction.

    • Champion a customer first approach to IT support, ensuring positive, professional end user experiences.

    • Streamline ticket intake, triage, and resolution workflows to improve speed, consistency, and service quality.

    • Oversee IT asset management, including accurate inventory tracking, lifecycle governance, and endpoint hardware refresh planning.

    • Ensure consistent support and maintenance of end user technologies, including Windows devices and Microsoft 365 tools.

    • Manage, coach, and develop frontline IT support staff, including hiring, onboarding, training, scheduling, and ongoing feedback.

    • Use service desk metrics and user feedback to identify, recommend, and implement continuous improvement initiatives.

    • Collaborate with internal stakeholders and vendors to ensure technology services effectively support business productivity and organizational goals.

    Qualifications

    • Post secondary education in Information Technology or a related discipline, or an equivalent combination of education and relevant experience.

    • 4–6 years of experience working in an IT support or service desk environment.

    • Demonstrated leadership, coaching, or supervisory experience in a technical support setting.

    • Strong customer service orientation with a focus on delivering positive end user experiences.

    • Experience supporting Microsoft centric environments, including Windows endpoints and Microsoft 365

    • Proven ability to manage competing priorities, analyze service desk data, and drive process and service improvements.

    How we'll reward you

    You can look forward to joining an organization that values teamwork and its membership. You will receive a competitive annual salary based on skills and experience. In addition, you may be eligible for variable compensation and matched pension plan per SCU policies. You will also receive a great host of benefits, including:

    • Extended medical, dental, vision benefits, plus a health spending account (100% of premiums are paid by SCU)

    • Critical Illness insurance, Life insurance, AD&D insurance, and Employee Assistance programs

    • Employee Banking benefits (i.e. free chequing account, low interest MasterCard, bonus rate on deposit and lending products)

    • Opportunities for professional development

    • Clothing allowance

    • Free parking at all locations

    Accessibility and inclusivity

    We believe our employees should represent the diversity of our members and the communities in which we live and serve. If you require an accommodation for the recruitment or interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we’ll work with you to meet your needs.

    Closing Date: May 24, 2026

    We are committed to employing a diverse workforce and encourage all qualified individuals to apply. We thank all candidates for their interest, however, only those selected for an interview will be contacted.

  • Position Title: Network and Systems Architect

    Closing Date: May 24, 2026

    Location: Winnipeg/ Steinbach

    Hours of Work: Full-time

    Build a rewarding career with Steinbach Credit Union

    Steinbach Credit Union is one of Manitoba’s largest credit unions and one of the ten largest in Canada with over $11 billion in total assets. For the past 80 years, we have worked with our members to create relationships based on trust and support. Our goal is to provide advice and recommend products and services that are tailored to meet every member’s individual needs.

    Our member-centric approach is a key driver in everything we do, and our level of service is second to none. We provide an environment of trust in which members feel comfortable doing business and they will recommend us to their family and friends. For more information, please visit our website.

    An exciting opportunity awaits!

    We have an exciting opportunity for a Network and Systems Architect, to join our Information Technology team! The Network and Systems Architect designs, implements, and supports SCU’s network and infrastructure, ensuring reliable, secure, and efficient operation of enterprise systems while providing technical guidance and leadership to the support team.

    Specific Responsibilities

    • Evaluate business needs and emerging technologies to guide network and infrastructure strategy

    • Design, implement, and support LAN, WAN, Internet, VPN, and communication systems

    • Plan, manage, and maintain physical and virtual data centre infrastructure

    • Administer and support Microsoft domain environment and cloud services

    • Ensure reliable, secure, and high-performing network operations (wired and wireless)

    • Monitor system performance and security, responding to alerts and mitigating risks proactively

    • Lead infrastructure upgrades, installations, and maintenance in alignment with industry standards (e.g., COBIT)

    • Provide technical leadership, stakeholder support, and continuous improvement of infrastructure to meet service levels and business objectives

    Qualifications

    • Post-secondary diploma or degree in Network Administration, Computer Science, or a related field

    • Minimum 10+ years of progressive experience in network and infrastructure management

    • Cisco and/or security-related certifications considered an asset

    • Cisco certification (e.g., CCNP) or equivalent experience with enterprise networking hardware and systems

    • Certification in information security (e.g., CISSP) or strong working knowledge of security best practices

    • Experience supporting Microsoft server and domain environments

    • Familiarity with open-source operating systems (e.g., SUSE, Red Hat Linux)

    • Experience with storage and backup solutions (e.g., SAN environments, backup management software such as Simpana)

    • Proficiency with network monitoring and performance tools (e.g., NetScout, Infinistream)

    How we'll reward you

    You can look forward to joining an organization that values teamwork and its membership. You will receive a competitive annual salary based on skills and experience. In addition, you may be eligible for variable compensation and matched pension plan per SCU policies. You will also receive a great host of benefits, including:

    • Extended medical, dental, vision benefits, plus a health spending account (100% of premiums are paid by SCU)

    • Critical Illness insurance, Life insurance, AD&D insurance, and Employee Assistance programs

    • Employee Banking benefits (i.e. free chequing account, low interest MasterCard, bonus rate on deposit and lending products)

    • Opportunities for professional development

    • Clothing allowance

    • Free parking at all locations

    Accessibility and inclusivity

    We believe our employees should represent the diversity of our members and the communities in which we live and serve. If you require an accommodation for the recruitment or interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we’ll work with you to meet your needs.

    Closing Date: May 24, 2026

    We are committed to employing a diverse workforce and encourage all qualified individuals to apply. We thank all candidates for their interest, however, only those selected for an interview will be contacted.

  • Member Service Representative – Full-time

    The Winnipeg Police Credit Union is focused on providing superior service and customized financial service solutions to all its 4200 members. The credit union currently serves its members throughout Winnipeg and surrounding communities in two locations and holds $221 million in assets under administration. Our dedicated employees are proud to promote and support the Winnipeg Police Service, its affiliates, and the many community building initiatives it supports.

    PURPOSE OF POSITION:

    Under the general supervision of the Manager Member Service, the Member Service Representative (MSR) is the primary provider of deposit & withdrawal transactional services and advice to members. The MSR provides a variety of cash and non-cash related transactions, including (but not limited to) loan and bill payments, cheque cashing, safety deposit box rental and access and ATM cards. The MSR provides prompt, accurate and friendly service taking every opportunity to identify member needs and promote the WPCU suite of products and services while providing a positive member experience with each interaction. The successful candidate will also help with the day-to-day administration work needed to process all member transactions, such as balancing of ATM machines and reports.

    THE PERSON:

    • You are someone who has excellent communication skills (both written and verbal).

    • You have strong customer service and sales skills.

    • You are someone who pays attention to detail to ensure accuracy in the work you complete.

    • You have the ability to work under pressure while maintaining a positive and friendly attitude.

    • You are proficient with computer programs and applications.

    MINIMUM EDUCATION AND EXPERIENCE:

    • Grade 12

    • Experience in the customer service industry and/or working with cash.

    • Experience in the financial services industry would be considered an asset.

    The Winnipeg Police Credit Union offers a comprehensive benefits package and the opportunity to participate in an Incentive Pay Plan. We provide an annual clothing allowance and a monthly travel allowance. A competitive salary is offered and is based on your qualifications and experience.

    Interested applicants are encouraged to submit their resume to Human Resources at WPCU by email at: hrwpcu@wpcu.ca or by fax at (204) 949-0821.

    Closing date: Friday, May 29, 2026.

    We thank all interested applicants but only those chosen for an interview will be contacted.

  • ROLE OVERVIEW

    Reporting to Vice President, ACU Wealth, the AVP is responsible for supporting the development of operational and business plans, and accountable to the execution of annual business plans which support Assiniboine Credit Union / Caisse Assiniboine (ACU) in achieving its strategic goals, vision, mission, purpose and are aligned with ACU’s values.  In addition, the AVP will provide support to the VP, ACU Wealth for the development of department strategies. The AVP supports ACU’s commitment to rural and agricultural communities, francophone services, values-based banking, and ACU’s triple bottom line accountability to people, planet, and prosperity.

    ‍ ‍

    KEY ACCOUNTABILITIES

    Leadership

    • Lead, develop and mentor high-performing teams to achieve and exceed expectations while coaching employees to realize their professional development goals

    • Engage with purpose, lead by example, provide feedback, coach, commit to regular one-on-ones and team meetings.

    • Maintain overall department service levels and standards, ensuring team capabilities support the delivery and execution of strategic and operational plans.

    • Identify and leverage opportunities to engage in the promotion of ACU products and services.

    • Champion ACU’s commitment to rural and agricultural communities, francophone services, values-based banking, respectful workplace and diversity, equity and inclusion.

    • Act as an ambassador of ACU by being visible in the organization and the community in support of corporate and community initiatives.

    • Be open to and provide consistent feedback, remaining committed to continuous improvement in ACU’s core competencies.

    Advice & Service Delivery

    • Responsible for supporting a diverse team of Advisors across different member segments and through a variety of channels.

    • Responsible for building and leading an advice culture, focused on providing comprehensive financial planning and personalized, relevant advice.

    • Ensure needs-based and advice-based sales practices are adhered to in member interactions and the achievement of all sales objectives.

    • Responsible for setting clear performance expectations and consistent coaching for the achievement of key performance indicators.

    • Proactively identify and act upon opportunities beyond wealth advice and service; partnering with the appropriate teams including branch, agriculture, business, community, and others to solicit referrals as appropriate.

    • Responsible for ensuring a high level of knowledge including achievement of accreditation and continued education within the team to build trust and loyalty with members

    • Develop, implement, and regularly review comprehensive employee development and succession plans to ensure business continuity and growth

    • Act as a voice for the member, seeking to identify and remove member pain points, contributing to a consistent and compelling member experience.

    • Support team members in resolving complex concerns and member escalations with a first contact resolution aim and aligned to regulatory requirements for complaint handling and resolution.

    • Provide market relevant expertise based on geography and demographic of members served.

    ‍ ‍

    Strategic & Operational Planning & Execution

    • Consistently deliver business results through the achievement of KPIs and support business partners in achieving collective success.

    • Inform the annual budget and goal planning process, setting achievable and aspirational targets that are aligned to ACU’s strategic objectives.

    • Implement workforce plans aligning resources based on member needs and preferences and using data to inform decisions.

    • Maintain a high level of knowledge in financial services trends and local market conditions to inform strategic and operational plans. This includes staying updated on industry developments, attending relevant training sessions, and engaging in continuous learning to provide accurate and insightful advice to support teams in providing advice.

    • Manage expenses within budget including all capital, operating and personnel expenditures.

    Regulation & Compliance

    • Manage and mitigate risk through adherence to policy and procedure with an aim for accuracy and first time right.

    • Review and contribute to the development of policies and procedures to ensure compliance, internal control, and adherence to legislation.

    • Support Wealth Compliance and Operations along with Internal Audit in the completion of regular reviews and audits and ensure accountability to resulting action plans.

    ‍ ‍

    QUALIFICATIONS

    Education and experience:

    Completion of post-secondary education in a business-related field plus 5 years experience in the Wealth Advice industry. Financial Planning Designation and a valid Mutual Funds License is required. Life Insurance designation and previous leadership experience is an asset.

    Key Occupational Skills:

    • Demonstrates a personal and professional connection with ACU’s Money doing more purpose; integrates values based leadership and triple bottom line accountability in day to day work.

    • Operates at the highest standard of ethical behavior as a leader by example.

    • Is an effective leader of cross functional projects and teams and has a track record of successfully supporting individuals develop professional capabilities and careers.

    • Builds strong, balanced, reciprocal cross-functional relationships irrespective of hierarchy inside ACU.

    • Builds mutually valuable networks outside ACU and the credit union system.

    • Applies a broad and strategic organizational perspective to thinking, problem-solving and decision making.

    • Is energetic, authentic, passionate, motivated and strategic.

    • Is described by others as clear, focused and driven.

    • Is dedicated to quality coaching and professional development, supporting others to be excellent team leaders and people managers.

    • Operates at the highest standard of ethical behavior as a leader by example.

    • Written and verbal French fluency would be considered an asset, but is not required.

    WHO WE ARE?

    As a Certified B Corporation® and one of Manitoba’s Top Employers (2024), the culture of Assiniboine Credit Union is supportive of the individual while focused on the greater community.  You’ll be motivated by shared values and encouraged to always think about how, through financial sustainability, we can do more for our members, our employees and our community. 

    Choosing to work at Assiniboine Credit Union means that you’ll be working for an organization that:

    • puts people, planet and prosperity first,

    • values diversity and inclusion,

    • is focused on social and environmental responsibility,

    • supports employees through training programs and long-term career development,

    • offers a competitive total compensation program which includes bonuses, a matched pension program, and health and dental benefits.

    If doing things differently and doing more is part of who you are, join us on a rewarding journey where your personal aspirations and career goals can align.

    If you are interested in applying for this position, please submit your application by Friday, May 22nd, 2026, at 4:00 pm. We thank everyone who applies, but only candidates selected for an interview will be contacted.

    We are committed to workforce diversity and actively recruit people with diverse backgrounds, experiences, and perspectives reflecting the community in which we live and work. Applicants may request reasonable accommodation related to the materials and activities used throughout the selection process.

    ‍ ‍Assistant Vice President, ACU Wealth | Assiniboine Credit Union Opportunities

  • Position:                     Financial Service Representative II

    Status:                       Full-time, Permanent        

    Location:                    Winnipeg Branch

    Posting Closes:         N/A

    Salary Grade:            5 ($52,000 - $62,400)

    Me-Dian Credit Union is the first Indigenous full-service financial institution to be founded in Canada. Our mission is to proudly provide guidance and services to support and financially empower Indigenous communities. We are committed to serving our communities by responding to the needs of our members with accessible, effective service and a strong focus on positive member experiences. If you are interested in becoming part of a collaborative and diverse team and building a rewarding career in a fast-paced environment, we encourage you to apply.

     

    WHY WORK WITH ME-DIAN CREDIT UNION?

    At Me-Dian Credit Union (MCU), we are proud to offer a supportive, inclusive, and community-focused workplace rooted in Indigenous values. Our team enjoys a wide range of meaningful benefits, including:

    • Competitive Rewards – Base salary with eligibility for additional variable compensation based on individual and organizational performance.

    • Extended Benefits Program – Includes health, dental, and vision coverage, along with counselling and mental health resources.

    • Exclusive Staff Financial Benefits – Opportunity for 1% interest rate on loans and mortgages after 12 months of employment with MCU, along with a free Staff Account and discounted Staff Rates for MCU banking needs.

    • Employee Assistance Program (EAP) – Confidential support services for personal or work-related challenges, available to employees and their families.

    • Pension Matching – Invest in your future with our competitive pension matching program.

    • Fitness Reimbursement Program – Support for maintaining an active lifestyle through eligible gym/fitness memberships and activities.

    • People-first culture – We value an inclusive and supportive environment, offering cultural awareness sessions, events, and team-building activities.

    • Opportunities for Advancement – Professional growth through training, mentorship, and career development pathways.

    JOB PURPOSE

    The Financial Service Representative II (FSR II) is responsible for providing guidance to members on a range of loan products, including personal loans, auto loans, lines of credit, and mortgages, while supporting the end-to-end processing of applications through review, documentation, and submission. This role is responsible for helping members identify appropriate financial solutions and ensuring a positive member experience through clear communication, effective service, and adherence to internal policies and regulatory requirements to support members in achieving their financial goals.

    Direct Report:

    ·        Assistant Manager of Lending

    DUTIES & RESPONSIBILITIES

    Financial Literacy, Member Advice & Relationship Management

    • Interview members and potential members to assess financial needs.

    • Analyze and approve all credit products within specified limits; refer loan applications outside those limits to management for approval.

    • Assist members in completing retail and mortgage loan applications.

    • Provide members with loans and financial guidance, including financial literacy, and suggest and promote appropriate credit union products and services.

    • Guide members through the mortgage application process, including documentation requirements (income, property details, credit history) and product options.

    • Assist members in selecting appropriate mortgage products (e.g., fixed-rate, variable rate).

    • Work with underwriters and loan officers to support timely processing, approvals, and resolution of issues.

    • Prepare documentation for all products and services provided to members.

    • Respond to member inquiries regarding MCU credit products, account and loan activities, service charges, etc.

    • Identify opportunities to offer additional products and services based on member needs (e.g., HELOCs, insurance, savings accounts).

    • Update the banking system with member information.

    • Document notes regarding important conversations or payment arrangements for delinquencies, adding restrictions when needed.

    • Assist the Lending Administrators in the delinquency process.

    • Perform additional tasks or projects as required.

    QUALIFICATIONS

    • Post-secondary education in Business Administration, Financial Services or a related field OR 5 years of relevant financial institution experience preferred; a combination may be considered.

    • Strong attention to detail with the ability to maintain confidentiality and handle sensitive information appropriately.

    • Well-developed organizational and time management skills with the ability to manage multiple priorities effectively.

    • Strong interpersonal and communication skills with the ability to support employees and collaborate with internal teams.

    • Proficiency in Microsoft Office and other relevant business systems.

    • Problem-solving skills with the ability to respond to routine inquiries and escalate appropriately when required.

    • Ability to work both independently and in a team-based environment.

    • Commitment to teamwork, professionalism, and supporting a respectful and inclusive workplace culture.

    • Experience working respectfully with Indigenous communities is preferred.

     

    WORKING CONDITIONS

    • Work Life Balance – 37.5 Hours Per Week

    • Must be able to report to work in-person at listed work location

    • Office Environment, 2nd Floor

    • Working Indoors

     

    PHYSICAL REQUIREMENTS

    • At times, long periods on the phone

    • Extended periods of sitting in office chair

    • Extended periods with computer screen

     

    READY TO APPLY?

    If you are interested in this position, please email your résumé and cover letter to HumanResources@mediancu.mb.ca. We would like to thank all candidates interested, however only those selected for further considerations will be contacted for interviews.

     

    We encourage First Nations, Métis, and Inuit candidates to apply, and welcome applicants from all backgrounds, as Me-Dian Credit Union is committed to building a diverse and inclusive team to serve our members.

  • Location: Minnedosa

    Type: Full-time

    ‍ ‍

    At Sunrise Credit Union, we believe in more than banking — we believe in strengthening our communities, empowering our members, and enabling teams to bring their best ideas forward. As one of Manitoba’s fastest-growing credit unions, we pride ourselves on offering meaningful work, engagement, and a culture of learning and innovation.

    Under general supervision, is responsible for all credit granting functions within the consumer loans, personal mortgage and small business and agricultural area (depending on market demand) including interviewing members, assessing credit worthiness and underwriting loans within limits and/or recommending or declining loans based on loan risk.  Analyzes financial statements, operating cycles, profit levels, cash flow projections and other factors or variables that affect loan viability and risk.  Promote, up sell and cross ell the full range of credit union products with emphasis on small business and agricultural lending products, credit card products, lines of credit and sundry services.

    ‍ ‍

    Why Sunrise?

    Sunrise is committed to fair and meaningful employment within a safe and respectful workplace. We support staff with progressive HR practices, training, and the tools they need to help our members today and tomorrow.  Our employees are diverse, proud, and motivated — and we expect the same energy from those who lead.

    ‍ ‍

    Ready to Make a Difference?

    Learn more about this opportunity and apply online by visiting https://sunrisecu.mb.ca/About/Careers/

    If you are a job seeker with a disability and require reasonable accommodation throughout the recruitment process, please email hr@sunrisecu.mb.ca with your request(s).

    We thank all applicants, but only those selected for an interview will be contacted.

  • Position Summary

    As a locally based financial institution, Cambrian Credit Union is known for working within our community. Everything we do at Cambrian is guided by our five simple values: Integrity and Honesty; Member Focused; Competitive; Community Involvement; Innovative Spirit.

    Cambrian Credit Union is currently seeking a Centralized Administrator II (Service) to join our Centralized Administrative Processing (CAP) team.

    The Centralized Administrative Processing Department is a centralized team of administrative processing operations, designed to streamline end-to-end member service, regardless of how our members choose to interact with us. As a key member of the Centralized Administration team, the Centralized Administrator II (Service) is responsible for reviewing select reports, wire transfers, Achieva and Cambrian requests, and the end-to-end administration and support of registered products (such as RRSP, RRIF and RESP).

    In the role of Centralized Administrator II (Service), you will:

    • Provide prompt and courteous service to all internal and external contacts according to defined policies and procedures.

    • Be responsible for delivering high quality, accurate, compliant, and timely completion of operational requirements.

    • Be a subject matter expert on Cambrian & Achieva products and services, Maintenance and service requests, compliance knowledge on account opening requirements, and registered product tasks.

    • Coordinate and process all required transactions while maintaining an expanded knowledge and experience in areas pertaining to compliance, wires, reporting requirements and reviews, and registered, products & service offerings to effectively support operations.

    • Develop and maintain relationships to strengthen team effectiveness and communication, promote a culture of service excellence.

    • Engage in meaningful and effective communication with team members to drive performance and maintain a positive work environment.

    • Willingly assist both CAP and Branch employees as needed, using good judgment to make timely & sound decisions through identifying and understanding issues, priorities and opportunities.

    • Continually analyze areas for improvement, contribute ideas and seek potential solutions to digitalize or streamline processes.

    Your Education & Experience:

    • A minimum education level of Grade 12 or equivalent, with post-secondary education considered an asset.

    • Minimum two years retail banking experience with Achieva and/or Cambrian an asset, preferably in administrative or member service role.

    • Knowledge of deposit services, specific to Account Opening requirements.

    • Proficient in PC applications of Outlook, Word & Excel.

    • Ability to work well in a diverse environment with multiple and often changing priorities.

    Our Environment & Total Compensation:

    Cambrian offers a work environment where teamwork and creative thinking are valued. In addition, we offer continuing professional development and a competitive total compensation package including:

    • Extended health and dental benefit options, up to 80% employer-paid premiums dependent on which coverage level chosen

    • Defined Contribution Pension Plan – matched at 6%

    • Short Term Disability, Life Insurance, Long Term Disability, AD&D insurance and EAP

    • Paid sick days, Paid emergency Absent days

    • Customized training, career development planning, and structured onboarding

    • Staff Banking Benefits - Employee interest rates on Credit Union personal loans, lines of credit, mortgages and credit cards

    • Annual Performance appraisals and merit increase reviews

    Salary: $43,700 to $50,700 annually. Salary will be determined within this range based on the successful candidate’s education and experience.

    How to apply:

    Please submit your application online (https://www.cambrian.mb.ca/careers) by 4:00pm on Friday May 22, 2026. Your resume and cover letter must clearly illustrate how you meet these qualifications.

    Cambrian Credit Union would like to thank all applicants for their interest, however, only those selected for an interview will be contacted.

    Note: Cambrian Credit Union is an equal-opportunity employer. We welcome and encourage applications from individuals with diverse backgrounds, abilities, and experiences. Accommodations are available on request for candidates taking part in all aspects of the selection process.

  • Role Overview

    Reporting to the Branch Manager, Financial Consultant plays a key role in deepening member relationships by delivering proactive, personalized advice and supporting a broad range of financial needs. This position blends everyday banking support with more advanced advice conversations, including mortgage solutions, credit applications, and investment guidance to help members achieve both immediate and long-term goals.

    As part of a collaborative team of consultants within the credit union, Financial Consultant applies a solid understanding of financial products and strategies to offer clear, customized guidance. The role emphasizes developing member trust through deeper needs discovery, while identifying opportunities for comprehensive multiproduct solutions and seamless referrals to internal experts for specialized support—always prioritizing the member’s best interest. This role supports Assiniboine Credit Union/ Caisse Assiniboine (ACU)’s commitment to rural and agricultural communities, francophone services, values-based banking and ACU’s triple bottom line accountability to people, planet, and prosperity.

     

    KEY ACCOUNTABILITIES

    • Deliver insightful financial advice by anticipating member needs, leveraging financial tools, life-stage cues, and gathering information to assist with forward-looking conversations that support long-term financial goals.

    • Advise on a wide range of credit solutions, including personal loans, lines of credit, and mortgages, by assessing member goals and financial capacity, structuring applications, and ensuring alignment with credit policies and risk guidelines.

    • Holistically onboard new and existing members by conducting in-depth financial conversations to uncover current and future needs, recommending appropriate banking, lending, and investment solutions, and promoting the use of digital tools to enhance the overall member experience.

    • Provide advice and support for everyday and intermediate-level investment needs, including term deposits and registered products (e.g., RRSPs, TFSAs, FHSAs), while identifying opportunities to introduce more complex wealth strategies in partnership with licensed specialists.

    • Engage in proactive outbound contacts and scheduled check-ins, initiating meaningful financial conversations based on milestones or product opportunities, and delivers timely, relevant advice that supports member's evolving financial needs.

    • Support estate account administration for straightforward and moderately complex cases, ensuring accurate documentation, timely processing, and a respectful, empathetic experience; escalate complex situations to specialized estate teams.

    • Open and maintain business memberships, including updates to signing authorities and support for term investments and credit lines, while identifying opportunities for referrals to Business Advisors for more complex needs.

    • Provide timely, accurate responses to member inquiries and requests, maintaining a high standard of service and operational excellence.

    • Achieve personal and referral targets, as well as working in collaboration to successfully achieve overall branch targets.

    • Works with Branch Manager to develop relationships with centers of influence in the community

    • Act as an ambassador of ACU by being visible in the community in support of corporate and community initiatives.

    • Stay informed on financial industry trends, competitor offerings, regulatory changes, and internal processes to ensure the delivery of relevant, high-quality advice and service.

    • Maintain professional confidentiality and privacy at all times.

    • Responsible for compliance and risk management, through the execution of internal policies and procedures, maintain ongoing compliance with regulatory and legislative requirements at all times.

    • Ensure that all programs, policies and process are implemented in a manner that supports ACU’s commitment to rural and agricultural communities, francophone services, values-based banking, respectful workplace and diversity, equity and inclusion.

    QUALIFICATIONS

    Education and experience

    The competencies for this position would require a minimum grade twelve diploma, plus three to four years job-related experience in the financial industry or an equivalent combination of education and experience.

    Key Occupational Skills:

    • Written and verbal French fluency would come in handy but is not required

    • Minimum 2-3 years of experience with providing financial advice on investment, mortgage, and lending products to customers/members in a financial institution

    • Demonstrated experience working with mortgage application. Previous credit adjudication experience is an asset.

    • Strong interpersonal, verbal and presentation skills with the ability and passion to engage with others authentically, establish trust, and build long-lasting relationships

    • Strategic thinker with the demonstrated ability to understand and analyze member needs, develop and recommend appropriate products and services to support member’s financial success

    • Experience and comfort with a fast-paced, complex work environment, and the ability to manage multiple and shifting priorities simultaneously, with an orientation toward delivering results.

    • Self-starter with ability to work independently & in a team environment.

    • Previous work experience in a financial institution is required

    • Knowledge of Credit Union products and services is an asset

    • Knowledge of Credit Union policies, procedures and operations is an asset

    You will work 37.5 hours per week, Monday - Friday varying hours and every 3rd Saturday. 

    Who we are:  

    As a Certified B Corporation® and one of Manitoba’s Top Employers (2025), the culture of Assiniboine Credit Union is supportive of the individual while focused on the greater community.  You’ll be motivated by shared values and encouraged to always think about how, through financial sustainability, we can do more for our members, our employees and our community.  

    Choosing to work at Assiniboine Credit Union/ Caisse Assiniboine means that you’ll be working for an organization that…  

    • puts people, planet and prosperity first,

    • values diversity and inclusion,

    • is focused on social and environmental responsibility,

    • supports employees through training programs and long-term career development,

    • offers a competitive total compensation program which includes bonuses, a matched pension program, and health and dental benefits.

    If doing things differently and doing more is part of who you are, join us on a rewarding journey where your personal aspirations and career goals can align.

    If you are interested in applying for this position, please submit your resume and cover letter by day, Friday May 22nd, 2026 at 4:00 pm CST. We thank everyone who applies but only candidates selected for an interview will be contacted.

    We are committed to workforce diversity and actively recruit people with diverse backgrounds, experiences, and perspectives reflecting the community in which we live and work. Applicants may request reasonable accommodation related to the materials and activities used throughout the selection process.

  • Role Overview

    The Senior Commercial Account Manager (CAM) is at the forefront of driving results and managing risks for a designated portfolio of business members and prospects. Reporting to the Manager, Business Financial Centre, Brandon Rural Manitoba, you will proactively identify and pursue new business opportunities, referring them to the appropriate specialists within the credit union. Collaborating closely with your team and the Manager, you will ensure that goals are met and members receive exceptional service that exceeds their expectations. This role supports Assiniboine Credit Union/ Caisse Assiniboine (ACU)’s commitment to rural communities, francophone services, values-based banking and ACU’s triple bottom line accountability to people, planet, and prosperity.

    Key Responsibilities:

    • Achieve Sales Targets: Provide proactive, individualized financial advice and meet personal business targets and track/report on sales goals and results. Play a key role in developing strategies to facilitate goal attainment.

    • Business Development: Proactively identify new sources of business and develop, retain, and grow relationships by ensuring member needs are met and the relationship contributes positively to the credit union.

    • Promote and provide advice: Promote, provide advice, and negotiate business-banking services that meet the needs of potential and existing members, ensuring compliance with relevant legislation, regulations, policies, and procedures.

    • Financial Advice: Serve as the senior point of contact for high-value commercial clients across industries, including syndications. Provide financial advice relative to business banking, applying knowledge of the member's financial condition and market information to effectively position ACU's products and services.

    • Quality Member Service: Interpret and understand operating processes, procedures, lending policies, and security requirements to ensure quality and seamless delivery of sales and service to members.

    • Credit Evaluation and Analysis: Evaluate, write and approve complex commercial lending products within approved lending limits including the careful analysis of financial statement credit history, business plans and market conditions to ensure sound decision making.

    • Portfolio Management: Independently manage and grow a portfolio of agricultural/commercial, and real estate enterprises. Oversee portfolio performance, proactively managing risk, renewals, covenant monitoring, and early detection of credit issues.

    • Risk Management: Monitor and manage risks within the portfolio to ensure compliance with credit union policies and procedures. Identify and address potential issues, recommend appropriate actions, and maintain a thorough understanding of lending policies and security requirements to support sound decision-making. Maintain ongoing compliance with regulatory and legislative requirements at all times.

    • Industry Knowledge: Maintain current and relevant knowledge of industry trends, competitor products and strategies, as well as the members' industries and local/national events impacting members' affairs.

    • Community Engagement: Act as a representative for the Credit Union and the Business/Community/Agribusiness Financial Centre by being visible in the community and supporting community groups and initiatives.

    • Values Based Banking: Understand, respect, and support ACU's commitment to values-based banking, workplace diversity, and respectful workplace initiatives.

    Education and Experience:

    This position requires a diploma or degree in Business, finance, accounting or a related field. Minimum 5 years of lending experience within a financial institution with a focus on Commercial banking is required. An equivalent combination of education and experience would be considered.

    Key Occupational Skills:

    • Advice and Member Service: Expertise in advice and member service, with a focus on relationship management.

    • Commercial Credit: Advanced knowledge of commercial credit, accounting, budgeting, and financial management.

    • Professional Excellence: Demonstrate professional excellence and strong negotiation skills.

    • Analytical Acumen: Strong financial, analytical, and credit acumen.

    • Commercial Law: Working understanding of commercial law.

    • Product Knowledge: Extensive knowledge of business products, policies, and procedures, particularly commercial loan and deposit product knowledge.

    • Technology Proficiency: Working knowledge of credit union technology and computer applications.

    • Operational Knowledge: Understanding of credit union operations, philosophies, principles, legislation, regulations, policies, and procedures.

    • Values-Based Banking: Commitment to values-based banking and triple bottom line accountability.

    • Language Proficiency: Proficient in English, with French being a valuable asset, and proficiency in other languages is also advantageous

    Work Organization

    You will work 37.5 hours per week Monday -Friday.

    Location:

    Brandon, Rural Manitoba.

    Who we are:

    As a Certified B Corporation® and one of Manitoba’s Top Employers (2025), the culture of Assiniboine Credit Union is supportive of the individual while focused on the greater community. You’ll be motivated by shared values and encouraged to always think about how, through financial sustainability, we can do more for our members, our employees and our community.

    Choosing to work at Assiniboine Credit Union/ Caisse Assiniboine means that you’ll be working for an organization that…

    • puts people, planet and prosperity first,

    • values diversity and inclusion,

    • is focused on social and environmental responsibility,

    • supports employees through training programs and long-term career development,

    • offers a competitive total compensation program which includes bonuses, a matched pension program, and health and dental benefits.

    If doing things differently and doing more is part of who you are, join us on a rewarding journey where your personal aspirations and career goals can align.

    If you are interested in applying for this position, please submit your resume and cover letter by Friday, May 22nd, 2026, at 4:00 pm CST. We thank everyone who applies but only candidates selected for an interview will be contacted.

    We are committed to workforce diversity and actively recruit people with diverse backgrounds, experiences, and perspectives reflecting the community in which we live and work. Applicants may request reasonable accommodation related to the materials and activities used throughout the selection process.

    Senior Commercial Account Manager | Assiniboine Credit Union Opportunities

  • Role overview:

    The Commercial/Agribusiness Account Manager is at the forefront of driving results and managing risks for a designated portfolio of business members and prospects. Reporting to the Manager, BFC/AFC, you will proactively identify and pursue new business opportunities, referring them to the appropriate specialists within the credit union. Collaborating closely with your team and the Manager, you will ensure that goals are met and members receive exceptional service that exceeds their expectations. This role supports Assiniboine Credit Union/ Caisse Assiniboine (ACU)’s commitment to rural and agricultural communities, francophone services, values-based banking and ACU’s triple bottom line accountability to people, planet, and prosperity.

    Key Responsibilities:

    Achieve Sales Targets: Meet personal business targets and track/report on sales goals and results. Play a key role in developing strategies to facilitate goal attainment.

    Business Development: Proactively identify new sources of business and develop, retain, and grow relationships by ensuring member needs are met and the relationship contributes positively to the credit union.

    Promote and provide advice: Promote, provide advice, and negotiate business-banking services that meet the needs of potential and existing members, ensuring compliance with relevant legislation, regulations, policies, and procedures.

    Financial Advice: Provide financial advice relative to business banking, applying knowledge of the member's financial condition and market information to effectively position ACU's products and services.

    Quality Member Service: Interpret and understand operating processes, procedures, lending policies, and security requirements to ensure quality and seamless delivery of sales and service to members.

    Credit Evaluation and Analysis: Evaluate, write and approve commercial lending products within approved lending limits including the careful analysis of financial statement credit history, business plans and market conditions to ensure sound decision making.

    Risk Management: Monitor and manage risks within the portfolio to ensure compliance with credit union policies and procedures. Identify and address potential issues, recommend appropriate actions, and maintain a thorough understanding of lending policies and security requirements to support sound decision-making.

    Industry Knowledge: Maintain current and relevant knowledge of industry trends, competitor products and strategies, as well as the members' industries and local/national events impacting members' affairs.

    Community Engagement: Act as a representative for the Credit Union and the Business Financial Centre by being visible in the community and supporting community groups and initiatives.

    Values Based Banking: Understand, respect, and support ACU's commitment to values-based banking, workplace diversity, and respectful workplace initiatives.

    Key Occupational Skills:

    Advice and Member Service: Expertise in advice and member service, with a focus on relationship management.

    Commercial Credit: Advanced knowledge of commercial credit, accounting, budgeting, and financial management.

    Professional Excellence: Demonstrate professional excellence and strong negotiation skills.

    Analytical Acumen: Strong financial, analytical, and complex credit acumen.

    Commercial Law: Working understanding of commercial law.

    Product Knowledge: Extensive knowledge of ACU's business products, policies, and procedures, particularly commercial loan and deposit product knowledge.

    Technology Proficiency: Working knowledge of credit union technology and computer applications.

    Operational Knowledge: Understanding of credit union operations, philosophies, principles, legislation, regulations, policies, and procedures.

    Values-Based Banking: Commitment to values-based banking and triple bottom line accountability.

    Language Proficiency: Proficient in English, with French being a valuable asset, and proficiency in other languages is also advantageous

    Education and Experience:

    This position requires a diploma or degree in Business (Agribusiness), finance, accounting or a related field. Minimum 3 years of lending experience within a financial institution with a focus on small business, not for profit, &/or Agriculture banking is required. An equivalent combination of education and experience would be considered.

    Location

    This role will be working at our Main Street Office- 2nd Floor, 200 Main St, Winnipeg MB R3C 2G1

    Who we are

    As a Certified B Corporation® and one of Manitoba’s Top Employers (2024), the culture at Assiniboine Credit Union / Caisse Assiniboine is supportive of the individual while focused on the greater community. With the widest geographic reach of any credit union in Manitoba, you’ll be motivated by shared values and encouraged to always think about how, through financial sustainability, we can do more for our members, our employees and our community.

    Choosing to work at Assiniboine means that you’ll be working for a uniquely Manitoban credit union that…

    • puts people, planet and prosperity first,

    • values diversity and inclusion,

    • is committed to serving its urban, rural, agricultural, and Francophone communities,

    • supports employees through training programs and long-term career development,

    • offers a competitive total compensation program which includes bonuses, a matched pension program, and health and dental benefits.

    • is focused on social and environmental responsibility.

    If doing things differently and doing more is part of who you are, join us on a rewarding journey where your personal aspirations and career goals can align. If you are interested in applying for the position, please submit your application by open until filled. We thank everyone who applies, but only candidates selected for an interview will be contacted.

    We are committed to workforce diversity and actively recruit people with diverse backgrounds, experiences, and perspectives reflecting the community in which we live and work. Applicants may request reasonable accommodation related to the materials and activities used throughout the selection process.

    Commercial Account Manager – Small and Medium Enterprise | Assiniboine Credit Union Opportunities

  • Commercial Account Manager – Small Business

    Role overview:

    The Commercial Account Manager – Small Business is at the forefront of driving results and managing risks for a designated portfolio of business members and prospects. Reporting to the Manager, CFC - Small Business, you will proactively identify and pursue new business opportunities, referring them to the appropriate specialists within the credit union. Collaborating closely with your team and the Manager, you will ensure that goals are met, and members receive exceptional service that exceeds their expectations. This role supports Assiniboine Credit Union/ Caisse Assiniboine (ACU)’s commitment to commercial, community, rural and agricultural communities, francophone services, values-based banking and ACU’s triple bottom line accountability to people, planet, and prosperity.

    Key Responsibilities:

    • Achieve Sales Targets: Meet personal business targets and track/report on sales goals and results. Play a key role in developing strategies to facilitate goal attainment.

    • Business Development: Identify new sources of business and develop, retain, and grow relationships by ensuring member needs are met and the relationship contributes positively to the credit union.

    • Promote and provide advice: Promote, provide advice, and negotiate business-banking services that meet the needs of potential and existing members, ensuring compliance with relevant legislation, regulations, policies, and procedures.

    • Financial Advice: Provide financial advice relative to business banking, applying knowledge of the member's financial condition and market information to effectively position ACU's products and services.

    • Quality Member Service: Interpret and understand operating processes, procedures, lending policies, and security requirements to ensure quality and seamless delivery of sales and service to members.

    • Credit Evaluation and Analysis: Evaluate, write and approve commercial lending products within approved lending limits including the careful analysis of financial statement credit history, business plans and market conditions to ensure sound decision making.

    • Risk Management: Monitor and manage risks within the portfolio to ensure compliance with credit union policies and procedures. Identify and address potential issues, recommend appropriate actions, and maintain a thorough understanding of lending policies and security requirements to support sound decision-making. Always maintain ongoing compliance with regulatory and legislative requirements.

    • Industry Knowledge: Maintain current and relevant knowledge of industry trends, competitor products and strategies, as well as the members' industries and local/national events impacting members' affairs.

    • Community Engagement: Act as a representative for the Credit Union and the Community Financial Centre by being visible in the community and supporting community groups and initiatives.

    • Values Based Banking: Understand, respect, and support ACU's commitment to values-based banking, workplace diversity, and respectful workplace initiatives.

    Education and Experience:

    This position requires a diploma or degree in Business (Agribusiness), finance, accounting or a related field. Minimum 3 years of lending experience within a financial institution with a focus on small business, not for profit, &/or Agriculture banking is required. An equivalent combination of education and experience would be considered.

    Location

    This role will be working at our Main Street Offices- 200 Main St, Winnipeg MB R3C 1A8.

    Key Occupational Skills:

    • Advice and Member Service: Basic Understanding in advice and member service, with a focus on relationship management.

    • Commercial Credit: knowledge of commercial credit, accounting, budgeting, and financial management.

    • Professional Excellence: Demonstrate professional excellence and strong negotiation skills.

    • Analytical Acumen: Strong financial, analytical, and credit acumen.

    • Commercial Law: Working understanding of commercial law.

    • Product Knowledge: knowledge of business products, policies, and procedures, particularly commercial loan and deposit product knowledge.

    • Technology Proficiency: Working knowledge of credit union technology and computer applications.

    • Operational Knowledge: Understanding of credit union operations, philosophies, principles, legislation, regulations, policies, and procedures.

    • Values-Based Banking: Commitment to values-based banking and triple bottom line accountability.

    • Language Proficiency: Proficient in English, with French being a valuable asset, and proficiency in other languages is also advantageous

    Who we are

    As a Certified B Corporation® and one of Manitoba’s Top Employers (2024), the culture at Assiniboine Credit Union / Caisse Assiniboine is supportive of the individual while focused on the greater community. With the widest geographic reach of any credit union in Manitoba, you’ll be motivated by shared values and encouraged to always think about how, through financial sustainability, we can do more for our members, our employees and our community.

    Choosing to work at Assiniboine means that you’ll be working for a uniquely Manitoban credit union that…

    • puts people, planet and prosperity first,

    • values diversity and inclusion,

    • is committed to serving its urban, rural, agricultural, and Francophone communities,

    • supports employees through training programs and long-term career development,

    • offers a competitive total compensation program which includes bonuses, a matched pension program, and health and dental benefits.

    • is focused on social and environmental responsibility.

    If doing things differently and doing more is part of who you are, join us on a rewarding journey where your personal aspirations and career goals can align. If you are interested in applying for the position, please submit your application by Friday, May 22, 2026, at 4:00pm. We thank everyone who applies, but only candidates selected for an interview will be contacted.

    We are committed to workforce diversity and actively recruit people with diverse backgrounds, experiences, and perspectives reflecting the community in which we live and work. Applicants may request reasonable accommodation related to the materials and activities used throughout the selection process.

  • Status: Full-time, Permanent

    Location: Winnipeg Branch

    Posting Closes: N/A

    Salary Grade: $52,000-$62,400

    Me-Dian Credit Union is the first Indigenous full-service financial institution to be founded in Canada. Our mission is to proudly provide guidance and services to support and financially empower Indigenous communities. We are committed to serving our communities by responding to the needs of our members with accessible, effective service and a strong focus on positive member experiences. If you are interested in becoming part of a collaborative and diverse team and building a rewarding career in a fast-paced environment, we encourage you to apply.

    WHY WORK WITH ME-DIAN CREDIT UNION?

    At Me-Dian Credit Union (MCU), we are proud to offer a supportive, inclusive, and community-focused workplace rooted in Indigenous values. Our team enjoys a wide range of meaningful benefits, including:

    • Competitive Rewards – Base salary with eligibility for additional variable compensation based on individual and organizational performance.

    • Extended Benefits Program – Includes health, dental, and vision coverage, along with counselling and mental health resources.

    • Exclusive Staff Financial Benefits – Opportunity for 1% interest rate on loans and mortgages after 12 months of employment with MCU, along with a free Staff Account and discounted Staff Rates for MCU banking needs.

    • Employee Assistance Program (EAP) – Confidential support services for personal or work-related challenges, available to employees and their families.

    • Pension Matching – Invest in your future with our competitive pension matching program.

    • Fitness Reimbursement Program – Support for maintaining an active lifestyle through eligible gym/fitness memberships and activities.

    • People-first culture – We value an inclusive and supportive environment, offering cultural awareness sessions, events, and team-building activities.

    • Opportunities for Advancement – Professional growth through training, mentorship, and career development pathways.

    JOB PURPOSE

    The HR Coordinator supports the day-to-day operations of the human resources function, with a primary focus on coordinating learning and development activities. Working in a supporting capacity to the HR Generalist, this role ensures accurate execution of HR processes, maintains employee records and systems, and provides administrative support to enhance organizational effectiveness and support the growth and development of Me-Dian Credit Union.

    Direct Report:

    • Chief Executive Officer

    DUTIES & RESPONSIBILITIES

    Learning & Development

    • Serve as the first point of contact for learning and development inquiries, escalating more complex matters to the HR Generalist.

    • Coordinate training programs, including scheduling, registrations, materials, and participant communications.

    • Maintain training records and track completion, certifications, and required learning; prepare reports and monitor participation.

    • Collect and summarize feedback to support continuous improvement of learning programs.

    • Support onboarding learning plans by coordinating required training and ensuring timely enrollment of new hires.

    HR Operations & Administration

    • Provide administrative support to the HR Generalist in the execution of HR programs and processes.

    • Coordinate employee lifecycle administration, including onboarding, documentation, and offboarding.

    • Maintain employee records and HRIS data, ensuring accuracy, confidentiality, and regular audits.

    • Support HR programs (e.g., benefits, compensation, performance management) through tracking, documentation, and data updates.

    • Assist in maintaining HR policies, procedures, and employee resources.

    • Respond to general HR inquiries and escalate matters to the HR Generalist as required.

    • Provide backup support for payroll and benefits administration, including maintaining employee data and tracking changes.

    Recruitment & Employer Branding

    • Coordinate participation in career fairs and recruitment initiatives, including logistics, materials, and scheduling.

    • Represent the organization as a brand ambassador at events and support recruitment administration as needed.

    General HR Support

    • Coordinate meetings, scheduling, and HR-related events; liaise with internal teams and external vendors.

    • Support process improvements and perform other related administrative duties as assigned.

    QUALIFICATIONS

    • Post-secondary education in Human Resources, Business Administration, or a related field OR 1–3 years of relevant HR, administrative, or office support experience preferred; a combination may be considered.

    • Strong attention to detail with the ability to maintain confidentiality and handle sensitive information appropriately.

    • Well-developed organizational and time management skills with the ability to manage multiple priorities effectively.

    • Strong interpersonal and communication skills with the ability to support employees and collaborate with internal teams.

    • Proficiency in Microsoft Office and other relevant business or HR systems.

    • Problem-solving skills with the ability to respond to routine inquiries and escalate appropriately when required.

    • Ability to work both independently and in a team-based environment.

    • Commitment to teamwork, professionalism, and supporting a respectful and inclusive workplace culture.

    • Experience working respectfully with Indigenous communities is preferred.

    WORKING CONDITIONS

    • Work Life Balance – 37.5 Hours Per Week

    • Must be able to report to work in-person at listed work location

    • Office Environment, 2nd Floor

    • Working Indoors

    PHYSICAL REQUIREMENTS

    • At times, long periods on the phone

    • Extended periods of sitting in office chair

    • Extended periods with computer screen

    READY TO APPLY?

    If you are interested in this position, please email your résumé and cover letter to HumanResources@mediancu.mb.ca. We would like to thank all candidates interested, however only those selected for further considerations will be contacted for interviews.

    We encourage First Nations, Métis, and Inuit candidates to apply, and welcome applicants from all backgrounds, as Me-Dian Credit Union is committed to building a diverse and inclusive team to serve our members.

  • Position: Call Centre Representative

    Status: Full-Time

    Location: Winnipeg Brnach

    Posting Closes: Until Filled

    Salary Grade: 3 ($44,000 - $55, 000)

    Me-Dian Credit Union is the first Indigenous full-service financial institution to be founded in Canada. Our mission is to provide Financial Services for First Nations, Métis, and Inuit Peoples. We are responsive to the needs of members, no matter where they live or how they choose to access our services. If you are interested in becoming a part of a dynamic and diverse team working in a fast-paced and rewarding career, please consider applying for this opportunity!

    Why Work with Me-Dian Credit Union?

    At Me-Dian Credit Union (MCU), we are proud to offer a supportive, inclusive, and community-focused workplace rooted in Indigenous values. Our team enjoys a wide range of meaningful benefits, including:

    • Competitive Rewards – Base salary with eligibility for additional variable compensation based on individual and organizational performance.

    • Comprehensive, Above-Standard Benefits Program – Includes no deductibles for health, dental, and vision coverage, along with counselling and mental health resources.

    • Exclusive Staff Financial Benefits – Opportunity for 1% interest rate on loans and mortgages after 12 months of employment with MCU, along with a free Staff Account and discounted Staff Rates for MCU banking needs.

    • Employee Assistance Program (EAP) – Confidential support services for personal or work-related challenges, available to employees and their families.

    • Pension Matching – Invest in your future with our competitive pension matching program.

    • Fitness Reimbursement Program – Support for maintaining an active lifestyle through eligible gym/fitness memberships and activities.

    • People-first culture – We value an inclusive and supportive environment, offering cultural awareness sessions, events, and team-building activities.

    • Opportunities for Advancement – Professional growth through training, mentorship, and career development pathways.

    A day in the life as a Call Centre Representative:

    The Call Centre Representative serves as a primary point of contact for members, delivering excellent member service through professional, personalized inbound and outbound telephone interactions. This role ensures members have accessible, reliable banking services, assists with inquiries and account needs, resolves issues efficiently, and promotes relevant credit union products. By providing consistent, high-quality support, the Call Centre Representative helps build strong member relationships and contributes to a positive member experience across Me-Dian Credit Union.

    Direct Report:

    • Call Centre Supervisor

    Duties and Responsibilities:

    Member Support & Service

    • Deliver friendly, professional, and efficient service to members through telephone and electronic channels (including SMS, email, and fax).

    • Respond to inquiries and provide support for a wide range of everyday banking needs.

    • Assist members with digital services, including online banking and mobile applications.

    • Build and maintain strong member relationships by providing personalized, high-quality service.

    Products, Services & Transactions

    • Promote and recommend appropriate credit union products and services based on member needs.

    • Provide information and support for products including chequing and savings accounts, GICs, estate accounts, loans, and credit/debit cards.

    • Accurately and efficiently process transactions and resolve complex account issues.

    • Identify opportunities for referrals that support member financial well-being and organizational growth.

    Problem Resolution & Compliance

    • Address member concerns and complaints promptly, ensuring timely follow-up and resolution.

    • Handle challenging situations professionally, turning issues into positive member experiences.

    • Maintain strict confidentiality and ensure compliance with all policies, procedures, and regulatory requirements.

    • Monitor accounts for potential fraud and follow established risk management protocols.

    Team Collaboration & Continuous Improvement

    • Collaborate with internal departments to deliver seamless and efficient member service.

    • Participate in team meetings and contribute to ongoing service and process improvements.

    • Support business development initiatives through strong product knowledge and service excellence.

    • Adapt to new responsibilities, projects, and technologies as the organization grows.

    What are we looking for:

    • Grade 12 diploma with 2 years of relevant work experience (customer service or call center experience preferred).

    • Technological proficiency, including MS Office Suite and other workplace software.

    • Excellent verbal and written communication skills for liaising with members, employees, and cross-functional teams.

    • Strong organizational and time management skills, with the ability to work under minimal supervision in a highly regulated environment.

    • Strong commitment to teamwork in a team-based organization.

    • Ability to collaborate effectively and establish cooperative working relationships with individuals from diverse cultures and backgrounds.

    • Maintain the confidentiality of sensitive and private information.

    • Lived or professional experience working with Indigenous communities is an asset.

    Working Conditions:

    • Work Life Balance – 37.5 Hours Per Week

    • Must be able to report to work in-person at listed work location

    • Office Environment, 2nd floor

    Physical Requirements:

    • At times, long periods on the phone

    • Extended periods of sitting in office chair

    • Extended periods with computer screen

    If you are interested:

    Please email your résumé and cover letter to HumanResources@mediancu.mb.ca. We would like to thank all candidates interested, however only those selected for further considerations will be contacted for interviews.

    We encourage First Nations, Métis, and Inuit candidates to apply, and welcome applicants from all backgrounds, as Me-Dian Credit Union is committed to building a diverse and inclusive team to serve our members.

  • Position Title: Member Service Representative - Steinbach Branch

    Location: Steinbach

    Hours of Work: Full-time

    Starting Salary: $24.02 per hour

    Build a rewarding career with Steinbach Credit Union

    Steinbach Credit Union is one of Manitoba’s largest credit unions and one of the ten largest in Canada with over $10 billion in total assets. For the past 80 years, we have worked with our members to create relationships based on trust and support. Our goal is to provide advice and recommend products and services that are tailored to meet every member’s individual needs.

    Our member-centric approach is a key driver in everything we do, and our level of service is second to none. We provide an environment of trust in which members feel comfortable doing business and they will recommend us to their family and friends. For more information, please visit our website.

    An exciting opportunity awaits!

    We’re looking for a Member Service Representative to join our Steinbach Branch

    If you’re the type of person who asks thoughtful questions, loves to help others, and seeks new challenges, then this is a great opportunity for you to join our deposit sales team. We are one of Manitoba’s largest credit unions, and we’re looking for someone with the passion and skills to go above and beyond for each of our members.

    What’s your role at SCU?

    As one of the first points of contact with members in-person, over the phone, and through digital channels, you are the face of SCU. This makes your role essential to our success. Knowing this, your goal is to provide advice to each member on their journey of saving and spending wisely. To do that, you will:

    • Grow SCU deposits: Achieve sales goals by thoughtfully helping people explore products and services that will best meet all of their financial needs, including deposit accounts and registered products (RSP, TFSA, RIF).

    • Build and strengthen member relationships: Onboarding new personal & business members to SCU, provide solid advice in person, over the phone, and through digital channels.

    • Refer members to other specialists: Answer questions to determine which specialists can best help members take the next step on their journey, such as lending or wealth management.

    • Grow your skills and knowledge: Learn more about a variety of role-related areas, including financial services, technology, and member service.

    What do we need from you?

    We are dedicated to offering our members capable and qualified guidance. Here are the experiences and abilities we’re looking for when hiring a new member of our team:

    • Proven ability to achieve or exceed sales goals that ensure our members are offered the right products and services to meet their needs

    • A detail and results-oriented mindset, with the ability to learn and work quickly, efficiently, and with a high degree of accuracy

    • Excellent interpersonal, written, and verbal communication skills

    • Ability to effectively prioritize, organize, and manage a changing workload

    • Excel in a fast-paced and evolving environment by growing your skills and knowledge in a variety of role-related areas, including financial services, technology, sales, and member service

    • Broad education and experience may be considered, as this role is a first step to many career paths within SCU. This includes:

    o A Business degree or diploma with 1 year of sales experience; or

    o Partial post-secondary education with 2 years of sales experience; or

    o A high school diploma with 3 years of sales experience

    Does this sound like the ideal role for you? Tell us about yourself by submitting a resume and cover letter.

    How we'll reward you

    You can look forward to joining an organization that values teamwork and its membership. You will receive a competitive salary starting at $24.02 per hour based on skills and experience. In addition, you may be eligible for variable compensation and matched pension plan per SCU policies. You will also receive a great host of benefits, including:

    • Extended medical, dental, vision benefits, plus a health spending account (100% of premiums are paid by SCU)

    • Critical Illness insurance, Life insurance, AD&D insurance, and Employee Assistance programs

    • Employee Banking benefits (i.e. free chequing account, low interest MasterCard, bonus rate on deposit and lending products)

    • Opportunities for professional development

    • Clothing allowance

    • Free parking at all locations

    Accessibility and inclusivity

    We believe our employees should represent the diversity of our members and the communities in which we live and serve. If you require an accommodation for the recruitment or interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we’ll work with you to meet your needs.

    Closing Date: Open till filled

    We are committed to employing a diverse workforce and encourage all qualified individuals to apply. We thank all candidates for their interest, however, only those selected for an interview will be contacted.

  • Status: Full-time

    Location: Winnipeg Branch

    Posting Closes: Until Filled

    Salary Grade: $48,000 - $57,600

    Me-Dian Credit Union is the first Indigenous full-service financial institution to be founded in Canada. Our mission is to provide Financial Services for First Nations, Métis, and Inuit Peoples. We are responsive to the needs of members, no matter where they live or how they choose to access our services. If you are interested in becoming a part of a dynamic and diverse team working in a fast-paced and rewarding career, please consider applying for this opportunity!

    Why Work with Me-Dian Credit Union?

    At Me-Dian Credit Union (MCU), we are proud to offer a supportive, inclusive, and community-focused workplace rooted in Indigenous values. Our team enjoys a wide range of meaningful benefits, including:

    • Competitive Rewards – Base salary with eligibility for additional variable compensation based on individual and organizational performance.

    • Comprehensive, Above-Standard Benefits Program – Includes no deductibles for health, dental, and vision coverage, along with counselling and mental health resources.

    • Exclusive Staff Financial Benefits – Opportunity for 1% interest rate on loans and mortgages after 12 months of employment with MCU, along with a free Staff Account and discounted Staff Rates for MCU banking needs.

    • Employee Assistance Program (EAP) – Confidential support services for personal or work-related challenges, available to employees and their families.

    • Pension Matching – Invest in your future with our competitive pension matching program.

    • Fitness Reimbursement Program – Support for maintaining an active lifestyle through eligible gym/fitness memberships and activities.

    • People-first culture – We value an inclusive and supportive environment, offering cultural awareness sessions, events, and team-building activities.

    • Opportunities for Advancement – Professional growth through training, mentorship, and career development pathways.

    A day in the life as a Lending Administrator:

    The Lending Administrator supports the lending team by providing administrative coordination, loan processing support, and member service. This role assists with loan and mortgage disbursements, maintains credit files, monitors delinquent accounts, and responds to member requests while ensuring lending policies and procedures are followed. A key role of this position is to ensure that all lending documentation, reporting, and account monitoring are accurate and completed in a timely manner. The Lending Administrator works closely with internal teams to help deliver efficient and accurate service to Me-Dian Credit Union members.

    Direct Report:

    • Supervisor of Administrative Services

    Duties and Responsibilities:

    Member Service & Administrative Support

    • Answer incoming calls and direct inquiries to the appropriate member of the lending team.

    • Monitor the shared lending email inbox and forward messages to the appropriate team member for follow-up.

    • Provide short-term credit support to members, including but not limited to temporary overdrafts in accordance with credit union guidelines.

    • Update the banking system with member information changes and apply appropriate account restrictions, warnings, or notes when required (e.g., deceased member notifications, credit restrictions, etc.)

    Loan & Mortgage Administration

    • Disburse loans and mortgages prepared by the lending team.

    • Review loan files to ensure policies and procedures have been followed by Financial Service Representatives and report any discrepancies to the Manager of Lending.

    • Prepare and organize credit files, ensuring all required security documentation is completed and filed for record keeping.

    Collections & Credit Monitoring

    • Follow up on delinquent accounts in accordance with the credit union’s delinquency procedures.

    • Support the Senior Lender with collection activities including repossessions, Small Claims Court filings, judgments, and garnishment processes.

    • Monitor temporary overdrafts and take action to reduce balances as scheduled.

    Account Monitoring & Member Requests

    • Review and make decisions on returned items daily, contacting members when necessary to arrange payment solutions.

    • Monitor CUMIS disability insurance deposits and apply payments to the appropriate member accounts. Contact CUMIS regarding claim updates when required.

    • Review and process member requests for skip payments and payment due date changes.

    • Prepare member correspondence for advisors such as credit card closure confirmations and mortgage discharge letters.

    • Process interest rate adjustments for Fresh Start reviews and track required documentation for future review dates.

    Records & Reporting

    • Maintain organized filing of open credit files and transfer closed files to designated storage.

    • Assist the Senior Lending Administrator with monthly reporting requirements, including CMHC reporting, ICC reports, and Letters of Release (LOR) reporting.

    Additional Duties

    • Provide general administrative and operational support to the operations department.

    • Participate in additional projects and tasks as required to support credit union operations.

    What are we looking for:

    • Minimum 2 years of administrative experience or 1-year previous professional experience in a financial institution (preferred). A combination of administrative and financial institution experience may be considered.

    • Post-secondary education in Business Administration or Finance is an asset.

    • Strong interpersonal and communication skills, with the ability to build positive relationships with members and colleagues.

    • Ability to clearly and professionally communicate information to members and staff.

    • Ability to comprehend and follow written and verbal instructions and apply them accurately.

    • Demonstrated active listening and problem-solving skills.

    • Strong time management and organizational skills.

    • Ability to work collaboratively as part of a team.

    • Proficiency in Microsoft 365 applications (such as Outlook, Excel, Word, etc.)

    • Working knowledge of credit union products and services.

    Working Conditions:

    • Work Life Balance – 37.5 Hours Per Week

    • Must be able to report to work in-person at listed work location

    • Office Environment, 2nd floor

    Physical Requirements:

    • At times, long periods on the phone

    • Extended periods of sitting in office chair

    • Extended periods with computer screen

    If you are interested:

    Please email your résumé and cover letter to HumanResources@mediancu.mb.ca. We would like to thank all candidates interested, however only those selected for further considerations will be contacted for interviews.

    We encourage First Nations, Métis, and Inuit candidates to apply, and welcome applicants from all backgrounds, as Me-Dian Credit Union is committed to building a diverse and inclusive team to serve our members.

  • Member Service Representative

    Full-time: open until filled

    Niverville Credit Union

    Niverville Credit Union, with branches in Niverville, Landmark and Steinbach, serves over 9,700 members throughout Southeastern Manitoba and has approximately $510 million in assets under administration. We have a staff complement of over 40 employees spread over 3 Branches.

    We are currently recruiting for a full-time Member Service Representative position for our Niverville branch with the expectation of floating to the other branches on business needs. Availability to work on Wednesday evenings and Saturdays is required.

    OVERVIEW

    Reporting to the Supervisor, Member Services, the Member Service Representative follows a program of education and skills development to acquire products and services knowledge and member service skills to accurately and efficiently provide transactional service to all members. This position contributes to the overall member service experience that is consistent with Niverville Credit Union’s Vision, Mission and Values. The Member Service Representative responsibilities include answering members’ questions regarding credit union products and services and referring those members requiring additional advice or assistance to other specialists within the credit union.

    KEY COMPONTENTS

    • Providing transactional service to members with accuracy, open and closing of memberships and handling cash

    • Soliciting new members and contributing to overall business development through service excellence, product knowledge and quality referrals. Contributing to the achievement of branch sales and service targets and marketing plans.

    • Maintaining confidentiality when dealing with transactions, ensuring that member information is kept private and secure.

    EDUCATION & EXPERIENCE

    The competencies for this position would require a minimum grade twelve diploma, previous banking experience and experience in working with the public is preferred. Sales and Service experience along with basic computer application skills are an asset.

    We thank all candidates for their interest; however, only those considered for an interview will be contacted. Those interested in applying for this position are asked to submit a resume with cover letter to:

    Samantha Webster

    Supervisor, Member Services

    Email: samantha.webster@nivervillecu.mb.ca

  • Member Service Representative

    Part-time: open until filled

    Niverville Credit Union

    Niverville Credit Union, with branches in Niverville, Landmark and Steinbach, serves over 9,700 members throughout Southeastern Manitoba and has approximately $510 million in assets under administration. We have a staff complement of over 40 employees spread over 3 Branches.

    We are currently recruiting for a part-time Member Service Representative position for our Niverville branch with the expectation of floating to the other branches on business needs. Availability to work on Wednesday evenings and Saturdays is required.

    OVERVIEW

    Reporting to the Supervisor, Member Services, the Member Service Representative follows a program of education and skills development to acquire products and services knowledge and member service skills to accurately and efficiently provide transactional service to all members. This position contributes to the overall member service experience that is consistent with Niverville Credit Union’s Vision, Mission and Values. The Member Service Representative responsibilities include answering members’ questions regarding credit union products and services and referring those members requiring additional advice or assistance to other specialists within the credit union.

    KEY COMPONTENTS

    • Providing transactional service to members with accuracy, open and closing of memberships and handling cash

    • Soliciting new members and contributing to overall business development through service excellence, product knowledge and quality referrals. Contributing to the achievement of branch sales and service targets and marketing plans.

    • Maintaining confidentiality when dealing with transactions, ensuring that member information is kept private and secure.

    EDUCATION & EXPERIENCE

    The competencies for this position would require a minimum grade twelve diploma, previous banking experience and experience in working with the public is preferred. Sales and Service experience along with basic computer application skills are an asset.

    We thank all candidates for their interest; however, only those considered for an interview will be contacted. Those interested in applying for this position are asked to submit a resume with cover letter to:

    Samantha Webster

    Supervisor, Member Services

    Email: samantha.webster@nivervillecu.mb.ca

  • Status: Full-time Permanent

    Location: Winnipeg Branch

    Posting Closes: Until Filled

    Salary Grade: 4 ($48,000 - $57,600)

    Me-Dian Credit Union is the first Indigenous full-service financial institution to be founded in Canada. Our mission is to provide Financial Services for First Nations, Métis, and Inuit Peoples. We are responsive to the needs of members, no matter where they live or how they choose to access our services. If you are interested in becoming a part of a dynamic and diverse team working in a fast-paced and rewarding career, please consider applying for this opportunity!

    Why Work with Me-Dian Credit Union?

    At Me-Dian Credit Union (MCU), we are proud to offer a supportive, inclusive, and community-focused workplace rooted in Indigenous values. Our team enjoys a wide range of meaningful benefits, including:

    • Competitive Rewards – Base salary with eligibility for additional variable compensation based on individual and organizational performance.

    • Comprehensive, Above-Standard Benefits Program – Includes no deductibles for health, dental, and vision coverage, along with counselling and mental health resources.

    • Exclusive Staff Financial Benefits – Opportunity for 1% interest rate on loans and mortgages after 12 months of employment with MCU, along with a free Staff Account and discounted Staff Rates for MCU banking needs.

    • Employee Assistance Program (EAP) – Confidential support services for personal or work-related challenges, available to employees and their families.

    • Pension Matching – Invest in your future with our competitive pension matching program.

    • Fitness Reimbursement Program – Support for maintaining an active lifestyle through eligible gym/fitness memberships and activities.

    • People-first culture –We value an inclusive and supportive environment, offering cultural awareness sessions, events, and team-building activities.

    • Opportunities for Advancement – Professional growth through training, mentorship, and career development pathways.

    Job Purpose

    The Financial Service Representative I (FSR I) is responsible for delivering exceptional service by guiding and supporting members to achieve their financial goals. Working closely with various internal departments, the FSR provides members with financial literacy, offers and promotes suitable credit union products and services, and fosters positive relationships to ensure smooth and efficient member service.

    Direct Report:

    • Assistant Lending Manager

    Duties and Responsibilities:

    • Interview members and potential members to assess financial needs.

    • Analyze and approve all credit products within specified limits; refer loan applications outside those limits to management for approval.

    • Provide members with loans and financial guidance, including financial literacy, and suggest and promote appropriate credit union products and services.

    • Prepare documentation for all products and services provided to members.

    • Respond to member inquiries regarding MCU credit products, account and loan activities, service charges, etc.

    • Update the banking system with member information.

    • Document notes regarding important conversations or payment arrangements for delinquencies, adding restrictions when needed.

    • Assist the Lending Administrators in the delinquency process.

    • Perform additional tasks or projects as required.

    Qualifications:

    • Minimum 2 years of previous professional experience in a financial institution (preferred) or formal post-secondary education in Business Administration with a focus on Financial Services. A combination of education and experience may be considered.

    • Strong Commitment to teamwork with the ability to work collaboratively in a team-based organization.

    • Excellent verbal and written communication skills.

    • Ability to work under minimal supervision, within a highly regulated environment.

    • Ability to interact respectfully with members from diverse cultures and backgrounds.

    • Community focused, whether our own community or other communities.

    • Lived or professional experience working with Indigenous communities is an asset.

    Working Conditions:

    • Work Life Balance – 37.5 Hours Per Week

    • Must be able to report to work in-person at listed work location

    • Office Environment

    Physical Requirements:

    • Extended periods of sitting in office chair

    • Extended periods with computer screen

    If you are interested:

    Please email your résumé and cover letter to HumanResources@mediancu.mb.ca. We would like to thank all candidates interested, however only those selected for further considerations will be contacted for interviews.

    We encourage First Nations, Métis, and Inuit candidates to apply, and welcome applicants from all backgrounds, as Me-Dian Credit Union is committed to building a diverse and inclusive team to serve our members.

  • Position Title: Financial Consultant

    Location: Pilot Mound

    ‍ ‍

    Role Overview

    Reporting to the Branch Manager, Financial Consultant plays a key role in deepening member relationships by delivering proactive, personalized advice and supporting a broad range of financial needs. This position blends everyday banking support with more advanced advice conversations, including mortgage solutions, credit applications, and investment guidance to help members achieve both immediate and long-term goals.

    As part of a collaborative team of consultants within the credit union, Financial Consultant applies a solid understanding of financial products and strategies to offer clear, customized guidance. The role emphasizes developing member trust through deeper needs discovery, while identifying opportunities for comprehensive multiproduct solutions and seamless referrals to internal experts for specialized support—always prioritizing the member’s best interest. This role supports Assiniboine Credit Union/ Caisse Assiniboine (ACU)’s commitment to rural and agricultural communities, francophone services, values-based banking and ACU’s triple bottom line accountability to people, planet, and prosperity.

    ‍ ‍

    KEY ACCOUNTABILITIES

    • Deliver insightful financial advice by anticipating member needs, leveraging financial tools, life-stage cues, and gathering information to assist with forward-looking conversations that support long-term financial goals

    • Advise on a wide range of credit solutions, including personal loans, lines of credit, and mortgages, by assessing member goals and financial capacity, structuring applications, and ensuring alignment with credit policies and risk guidelines.

    • Holistically onboard new and existing members by conducting in-depth financial conversations to uncover current and future needs, recommending appropriate banking, lending, and investment solutions, and promoting the use of digital tools to enhance the overall member experience.

    • Provide advice and support for everyday and intermediate-level investment needs, including term deposits and registered products (e.g., RRSPs, TFSAs, FHSAs), while identifying opportunities to introduce more complex wealth strategies in partnership with licensed specialists.

    • Engage in proactive outbound contacts and scheduled check-ins, initiating meaningful financial conversations based on milestones or product opportunities, and delivers timely, relevant advice that supports member's evolving financial needs.

    • Support estate account administration for straightforward and moderately complex cases, ensuring accurate documentation, timely processing, and a respectful, empathetic experience; escalate complex situations to specialized estate teams.

    • Open and maintain business memberships, including updates to signing authorities and support for term investments and credit lines, while identifying opportunities for referrals to Business Advisors for more complex needs.

    • Provide timely, accurate responses to member inquiries and requests, maintaining a high standard of service and operational excellence.

    • Achieve personal and referral targets, as well as working in collaboration to successfully achieve overall branch targets.

    • Works with Branch Manager to develop relationships with centers of influence in the community

    • Act as an ambassador of ACU by being visible in the community in support of corporate and community initiatives.

    • Stay informed on financial industry trends, competitor offerings, regulatory changes, and internal processes to ensure the delivery of relevant, high-quality advice and service.

    • Maintain professional confidentiality and privacy at all times.

    • Responsible for compliance and risk management, through the execution of internal policies and procedures, maintain ongoing compliance with regulatory and legislative requirements at all times.

    • Ensure that all programs, policies and process are implemented in a manner that supports ACU’s commitment to rural and agricultural communities, francophone services, values-based banking, respectful workplace and diversity, equity and inclusion.

    QUALIFICATIONS

    Education and experience

    ‍The competencies for this position would require a minimum grade twelve diploma, plus three to four years job-related experience in the financial industry or an equivalent combination of education and experience.‍ ‍

    Key Occupational Skills:

    • Please note that this position is based out of our Pilot Mound branch. Kindly apply only if you are comfortable working at this location

    • Minimum 2-3 years of experience with providing financial advice on investment, mortgage, and lending products to customers/members in a financial institution

    • Demonstrated experience working with mortgage application. Previous credit adjudication experience is an asset.

    • Strong interpersonal, verbal and presentation skills with the ability and passion to engage with others authentically, establish trust, and build long-lasting relationships

    • Strategic thinker with the demonstrated ability to understand and analyze member needs, develop and recommend appropriate products and services to support member’s financial success

    • Experience and comfort with a fast-paced, complex work environment, and the ability to manage multiple and shifting priorities simultaneously, with an orientation toward delivering results.

    • Self-starter with ability to work independently & in a team environment

    • Previous work experience in a financial institution is required

    • Knowledge of Credit Union products and services is an asset

    • Knowledge of Credit Union policies, procedures and operations is an asset

    Who we are:

    As a Certified B Corporation® and one of Manitoba’s Top Employers (2025), the culture of Assiniboine Credit Union is supportive of the individual while focused on the greater community.  You’ll be motivated by shared values and encouraged to always think about how, through financial sustainability, we can do more for our members, our employees and our community. 

    ‍Choosing to work at Assiniboine Credit Union/ Caisse Assiniboine means that you’ll be working for an organization that…  ‍

    • puts people, planet and prosperity first,

    • values diversity and inclusion,

    • is focused on social and environmental responsibility,

    • supports employees through training programs and long-term career development,

    • offers a competitive total compensation program which includes bonuses, a matched pension program, and health and dental benefits.

    If doing things differently and doing more is part of who you are, join us on a rewarding journey where your personal aspirations and career goals can align.

    If you are interested in applying for this position, apply on Financial Consultant- Pilot Mound | Assiniboine Credit Union Opportunities. We thank everyone who applies but only candidates selected for an interview will be contacted.

    Closing Date: Open until filled

    We are committed to workforce diversity and actively recruit people with diverse backgrounds, experiences, and perspectives reflecting the community in which we live and work. Applicants may request reasonable accommodation related to the materials and activities used throughout the selection process.

    #ACU2026

  • ‍ ‍

    Member Contact Centre Representative, St. Mary’s Road/Commerce Drive

    ‍ ‍

    Position Title: Member Contact Centre Representative

    Posting Number: MEMBE003168

    Closing Date:  Open until filled

    Location: St. Mary’s Road/Commerce Drive

    Hours of Work: Full-Time 

    Build a rewarding career with Steinbach Credit Union

    ‍ Steinbach Credit Union is one of Manitoba’s largest credit unions and one of the ten largest in Canada with over $10 billion in total assets. For the past 80 years, we have worked with our members to create relationships based on trust and support. Our goal is to provide advice and recommend products and services that are tailored to meet every member’s individual needs.

    ‍Our member-centric approach is a key driver in everything we do, and our level of service is second to none. We provide an environment of trust in which members feel comfortable doing business and they will recommend us to their family and friends. For more information, please visit our website. ‍ ‍

    An exciting opportunity awaits

    As a Member Contact Centre Representative you will provide members with a variety of services related to the promotion and sales of non-cash related deposit products and services with courtesy and accuracy over the phone. You will respond to a variety of inquiries, analyze needs and assist current and potential members in finding the product or service which best meet their needs.

    The role requires working full-time on different shifts throughout the department's hours of operation. These hours are Monday to Friday from 8am to 8pm and on Saturdays from 8am to 4pm.

    Specific Responsibilities:

    • ‍Accurately process a wide range of member transactions and service requests, including transfers, account maintenance, loan payments, term deposits, cheque orders, and account closures

    • Build and maintain strong member relationships by delivering knowledgeable, solutions focused advice via telephone and digital channels

    • Provide technical assistance and guidance to members using Internet Banking and related digital services

    • Conduct outbound calls as required to respond to email or voicemail inquiries and to support internal departments

    Qualifications:

    • Grade 12 diploma with one to three years of related experience, or an equivalent combination of education and experience

    • Demonstrated ability to achieve or exceed individual and team sales targets

    • Strong verbal communication and active listening skills, with the ability to build effective working relationships with members and internal teams

    • Proven professionalism with a strong commitment to exceptional member service and effective problem solving

    • Proficiency in Microsoft Word and Excel, with the ability to learn additional systems and technologies

    • Previous experience within a credit union or financial institution is considered an asset

    • Bilingualism is considered an asset‍ ‍

    How we'll reward you

    You can look forward to joining an organization that values teamwork and its membership. You will receive a competitive salary starting at $23.43 per hour based on skills and experience. In addition you would be eligible for variable compensation and matched pension plan per SCU policies. You will also receive a great host of benefits, including: ‍

    • Extended medical, dental, vision benefits, plus a healthcare spending account (premiums 100% paid by SCU)

    • Short Term Disability, Long Term Disability, Life insurance, and AD&D insurance

    • Employee Banking Benefits (i.e. free chequing account, low interest MasterCard, bonus rate on deposit and lending products)

    • Opportunities for professional development

    • Clothing allowance ‍

    Accessibility and inclusivity

    We believe our employees should represent the diversity of our members and the communities in which we live and serve. If you require an accommodation for the recruitment or interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we’ll work with you to meet your needs.

    Position is open until filled‍ ‍

    We thank all candidates for their interest, however, only those selected for an interview will be contacted.

    ‍ ‍

  • Position Title:             Member Service Representative

    Posting Number:       MEMBE003056

    Closing Date:           Open until filled

    Location:                 Linden Ridge and Lagimodiere

    Hours of Work:         Full-Time

    Build a rewarding career with Steinbach Credit Union

    SCU is one of Manitoba’s largest credit unions and one of the ten largest in Canada with over $10 billion in total assets. For more than 80 years, we have worked with our members to create relationships based on trust and support. Our goal is to provide advice and recommend products and services that are tailored to meet every member’s individual needs.

    Our member-centric approach is a key driver in everything we do, and our level of service is second to none. We provide an environment of trust in which members feel comfortable doing business and they will recommend us to their family and friends. For more information, please visit our website.

     We’re looking for a Member Service Representative

    If you’re the type of person who asks thoughtful questions, loves to help others, and seeks new challenges, then this is a great opportunity for you to join our deposit team.

    We are one of Manitoba’s largest credit unions, and we’re looking for someone with the passion and skills to go above and beyond for each of our members.

    What’s your role at SCU?

    As one of the first points of contact with members in-person, over the phone, and through digital channels, you are the face of SCU. This makes your role essential to our success. Knowing this, your goal is to provide advice to each member on their journey of saving and spending wisely.

    To do that, you will:

    • Grow SCU deposits: Achieve sales goals by thoughtfully helping people explore products and services that will best meet all their financial needs, including deposit accounts and registered products (RSP, TFSA, RIF).

    • Build and strengthen member relationships: Onboarding new personal & business members to SCU, provide solid advice in person, over the phone, and through digital channels.

    • Refer members to other specialists: Answer questions to determine which specialists can best help members take the next step on their journey, such as lending or wealth management.

    • Grow your skills and knowledge: Learn more about a variety of role-related areas, including financial services, technology, and member service.

    What do we need from you?

    We are dedicated to offering our members capable and qualified guidance. Here are the experiences and abilities we’re looking for when hiring a new member of our team:

    • Proven ability to achieve or exceed sales goals ensure our members are offered the right products and services to meet their needs

    • A detail and results-oriented mindset, with the ability to learn and work quickly, efficiently, and with a high degree of accuracy

    • Excellent interpersonal, written, and verbal communication skills

    • Ability to effectively prioritize, organize, and manage a changing workload

    • Excel in a fast-paced and evolving environment by growing your skills and knowledge in a variety of role-related areas, including financial services, technology, sales, and member service

    • Broad education and experience may be considered, as this role is a first step to many career paths within SCU. This includes:

      • A Business degree or diploma with 1 year of sales experience; or

      • Partial post-secondary education with 2 years of sales experience; or

      • A high school diploma with 3 years of sales experience

    Does this sound like the ideal role for you? Tell us about yourself by submitting a resume and cover letter.

    Accessibility and inclusivity

    We believe our employees should represent the diversity of our members and the communities in which we live and serve. If you require accommodation for the recruitment or interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we’ll work with you to meet your needs.

    Closing Date: Open until filled

    We thank all candidates for their interest, however, only those selected for an interview will be contacted.

  • Position Title: Member Service Representative

    Closing Date: Open until filled

    Location: Steinbach

    Hours of Work: Full-time 

     

    We’re looking for a Member Service Representative to join our Steinbach Branch

    If you’re the type of person who asks thoughtful questions, loves to help others, and seeks new challenges, then this is a great opportunity for you to join our deposit sales team. We are one of Manitoba’s largest credit unions, and we’re looking for someone with the passion and skills to go above and beyond for each of our members.

    What’s your role at SCU?

    As one of the first points of contact with members in-person, over the phone, and through digital channels, you are the face of SCU. This makes your role essential to our success. Knowing this, your goal is to provide advice to each member on their journey of saving and spending wisely. To do that, you will:

    • Grow SCU deposits: Achieve sales goals by thoughtfully helping people explore products and services that will best meet all of their financial needs, including deposit accounts and registered products (RSP, TFSA, RIF).

    • Build and strengthen member relationships: Onboarding new personal & business members to SCU, provide solid advice in person, over the phone, and through digital channels.

    • Refer members to other specialists: Answer questions to determine which specialists can best help members take the next step on their journey, such as lending or wealth management.

    • Grow your skills and knowledge: Learn more about a variety of role-related areas, including financial services, technology, and member service.

    What do we need from you?

    We are dedicated to offering our members capable and qualified guidance. Here are the experiences and abilities we’re looking for when hiring a new member of our team:

    • Proven ability to achieve or exceed sales goals that ensure our members are offered the right products and services to meet their needs

    • A detail and results-oriented mindset, with the ability to learn and work quickly, efficiently, and with a high degree of accuracy

    • Excellent interpersonal, written, and verbal communication skills

    • Ability to effectively prioritize, organize, and manage a changing workload

    • Excel in a fast-paced and evolving environment by growing your skills and knowledge in a variety of role-related areas, including financial services, technology, sales, and member service

    • Broad education and experience may be considered, as this role is a first step to many career paths within SCU. This includes:

      • A Business degree or diploma with 1 year of sales experience; or

      • Partial post-secondary education with 2 years of sales experience; or

      • A high school diploma with 3 years of sales experience

    Does this sound like the ideal role for you? Tell us about yourself by submitting a resume and cover letter.

    How we'll reward you

    You can look forward to joining an organization that values teamwork and its membership. You will receive a competitive salary starting based on skills and experience. In addition you would be eligible for variable compensation and matched pension plan per SCU policies. You will also receive a great host of benefits, including:

    • Extended medical, dental, vision benefits, plus a healthcare spending account (premiums 100% paid by SCU)

    • Short Term Disability, Long Term Disability, Life insurance, and AD&D insurance

    • Employee Banking Benefits (i.e. free chequing account, low interest MasterCard, bonus rate on deposit and lending products)

    • Opportunities for professional development

    • Clothing allowance

    Accessibility and inclusivity

    We believe our employees should represent the diversity of our members and the communities in which we live and serve. If you require an accommodation for the recruitment or interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we’ll work with you to meet your needs.

    Closing Date: Open until filled.

    We thank all candidates for their interest, however, only those selected for an interview will be contacted.