Careers

Position Summary

As a locally based financial institution, Cambrian Credit Union is known for working within our community. Everything we do at Cambrian is guided by our five simple values: Integrity and Honesty; Member Focused; Competitive; Community Involvement; Innovative Spirit.

Cambrian Credit Union is seeking a Credit Analyst to join our Commercial Credit Risk Team.

A key member of the Commercial Credit Risk team, the Credit Analyst has strong financial acumen combined with a high degree of accuracy and uses it to support both Commercial Banking and Commercial Credit Risk. Support for Commercial Credit Risk will include comprehensive financial analysis for credit applications, annual reviews, and reports on the credit portfolio. Support for Commercial Banking will include analyzing broker deals, monitoring of margined lines of credits, construction draw analysis and monitoring, and financial analysis for credit applications.

The Credit Analyst will provide the highest standard of accurate, prompt and courteous service. The Credit Analyst is responsible for successfully supporting various administrative functions to ensure adherence to Cambrian’s audit and compliance standards and will assist co-workers with tasks and projects as necessary.

In the role of Credit Analyst, you will:

• Deliver thorough financial analysis to support Commercial Account Managers in the preparation of credit submissions (spreading the financial statements, noting financial trends, identifying areas of strength and areas of concern).

• Support Commercial Account Managers by spreading financial statements and preparing the financial analysis template for credit submissions.

• Lead the annual review process by spreading the financial statements and analyzing financial statements to determine changes to the member’s financial position (if any) and identify where a more thorough review is required.

• Perform analysis and due diligence on Member margin covenants

• Analyze construction draws using the appropriate templates

• Working in collaboration with Commercial Credit Risk, especially in supporting risk processes and guidelines; and providing proactive portfolio management support. Identify and recommend to Commercial Account Managers referral opportunities and additional Cambrian solutions that may meet the member needs by thorough financial analysis.

• Demonstrate leadership commitment through consistent performance, reliability, and willingness to take charge of situations as needed.

• Provide assistance and support to Manager, Commercial Credit Risk, Vice-President, Credit Risk & Syndications as deemed necessary or required.

Your Education & Experience:

• Post-secondary education in commerce, finance, economics, accounting or business administration required.

• Outstanding quantitative and qualitative analytical skills; intermediate to advanced excel skills.

• Experience in reading and interpreting financial statements.

• Previous experience or interest in commercial real estate would be considered an asset.

• Strong organizational skills, ability to manage multiple tasks while meeting time sensitive deadlines

• Creative thinker/ problem solver, with a member-centred approach and strong desire to continuously improve and add value.

• Ability to work well in an environment with multiple and often changing priorities.

Our Environment & Total Compensation

Cambrian offers a work environment where teamwork and creative thinking are valued. In addition, we offer continuing professional development and a competitive total compensation package including:

• A hybrid work environment with the use of advanced technology

• Extended health and dental benefit options, up to 80% employer-paid premiums dependent on which coverage level chosen

• Defined Contribution Pension Plan – matched at 6%

• Short Term Disability, Life Insurance, Long Term Disability, AD&D insurance and EAP

• Paid sick days, Paid emergency Absent days

• Customized training, career development planning, and structured onboarding

• Staff Banking Benefits - Employee interest rates on Credit Union personal loans, lines of credit, mortgages and credit cards

• Annual Performance appraisals and merit increase reviews

How to apply:

Please submit your application online (https://www.cambrian.mb.ca/careers) by September 22, 2025. Your resume and cover letter must clearly illustrate how you meet these qualifications.

Cambrian Credit Union would like to thank all applicants for their interest, however, only those selected for an interview will be contacted.

Note: Cambrian Credit Union is an equal-opportunity employer. We welcome and encourage applications from individuals with diverse backgrounds, abilities, and experiences. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Position Title:            Consumer Loans Administrator– Steinbach

Posting Number:       CONSU003073

Closing Date:            September 22, 2025

Location:                    Steinbach

Hours of Work:          Full-Time  

Build a rewarding career with Steinbach Credit Union

Steinbach Credit Union (SCU) is one of Manitoba’s largest credit unions and among the top 10 in Canada, with over $10 billion in assets. For the past 80 years, we have worked with our members to create relationships based on trust and support. Our goal is to provide advice and recommend products and services that are tailored to meet every member’s individual needs.

Our member-centric approach is a key driver in everything we do, and our level of service is second to none. We provide an environment of trust in which members feel comfortable doing business and they will recommend us to their family and friends. For more information, please visit our website. 

An exciting opportunity awaits

We currently have an opportunity for a Consumer Loans Administrator to join our team in our Steinbach Branch. As a Consumer Loans Administrator, you will provide a back office loan administrative support to the Consumer Lending Department such as preparing and processing mortgage and loan documentation, searches and investigations as required, member service with regard to loan inquiries, and ensuring that all assigned lending activities are in compliance with legislations, regulations, policies and procedures.

Specific Responsibilities

• Create and maintain member loan files

• Prepare related documentation for new credit facilities, renewals, extensions, and/or payment suspension/alteration

• Resolve routine problems and concerns with mortgage renewals, personal loans, pre-authorized transfers, lines of credit and other lending services

• Conduct Land Title investigations, property assessments, and credit bureau inquiries

• Provide information to other lending institutions and law offices as required

 Qualifications

• Grade 12 Diploma, plus some additional courses and 1 to 3 years’ experience or an equivalent combination of education and experience

• Post-secondary education in Legal Secretary/Office Administration would be an asset

• Credit Union experience and/or experience gained externally in a legal office (with real estate documentation) would be an asset.

• Strong communication skills and listening skills, coupled with the ability to develop effective working relationships with lending team and law firms

• Demonstrated ability to balance multiple priorities

• Excellent attention to details, problem solving, and time management skills

• Proficiency with Microsoft Word & Excel

How we'll reward you

You can look forward to joining an organization that values teamwork and its membership. You will receive a competitive annual salary based on skills and experience. In addition, you will be eligible for variable compensation and matched pension plan per SCU policies. You will also receive a great host of benefits, including:

• Extended medical, dental, vision benefits, plus a health spending account (100% of premiums are paid by SCU)

• Critical Illness insurance, Life insurance, AD&D insurance, and Employee Assistance programs

• Employee Banking benefits (i.e. free chequing account, low interest MasterCard, bonus rate on deposit and lending products)

• Opportunities for professional development

• Clothing allowance

• Free parking at all locations

Accessibility and inclusivity

We believe our employees should represent the diversity of our members and the communities in which we live and serve. If you require an accommodation for the recruitment or interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we’ll work with you to meet your needs.

Closing Date: September 22, 2025

We are committed to employing a diverse workforce and encourage all qualified individuals to apply. We thank all candidates for their interest, however, only those selected for an interview will be contacted.

NIVERVILLE CREDIT UNION

Senior Manager of Finance

Full Time Permanent Position – Monday to Friday

Location: Niverville

Come explore your next career at NCU     ………. Come on over

Who are we?

Niverville Credit Union, with branches in Niverville, Landmark, and Steinbach, serves over 9000 members throughout Southeastern Manitoba and manages over $560 million in assets under administration. Our vision is to be a neighbourly, people-focused, and financially successful credit union. Supporting our communities, our members and our employees are key elements of our core values.

The role:

As a member of the executive leadership team, reporting directly to the CEO, the Senior Manager of Finance provides oversight, leadership, and their expertise to all financial aspects of the credit union including budgeting, analysis, and full cycle accounting functions.  Additionally, as the financial and reporting leader for NCU, a certain component of the role is to ensure that the credit union is achieving our regulatory and compliance requirements through our team of dedicated employees.

Some of the key functions of the position include:

1. Lead the preparation of the annual corporate budget and the financial forecasts for the credit union including various illustrations, analysis, and hypotheses.

2. Prepare financial statements and reports for monthly and quarterly financial statements, audited financial statements and regulatory reports to present to the executive team, board of directors or regulators.

3. Provide technical direction on all areas of financial accounting, financial analysis and financial management including asset/liability management to the accounting and leadership teams.

4. Gain an in-depth understanding of the legislative and regulatory requirements of the credit union

5. Participate in the design, maintenance and implementation of policies and procedures within both financial management and compliance functions

6. Help administer and lead the risk and compliance functions of the credit union in partnership with the CEO.

7. As part of the leadership team, discuss various areas as they relate to strategy, governance, and corporate objectives.

The requirements:

The ideal candidate must possess a Canadian professional accounting designation and have demonstrated leadership abilities in a prior role. A combination of relevant post secondary education and experience may also be considered. Prior credit union experience would be considered an asset. Prior risk and compliance experience would be considered an asset but not a requirement; chosen candidate must maintain a desire to learn and expand their knowledge in these areas.

Given the dynamic and fast-paced structure at Niverville Credit Union, excellent interpersonal skills, time management, and organizational skills are also a requirement of this position.

Why choose us?

We offer a competitive compensation program based on the qualifications of the selected individual, which includes   a comprehensive benefit program, the Co-op Superannuation Pension, a bonus program and other incentives such as subsidized lending rates and education.

This opportunity may lead to a more responsible role in the future. As a growing and dynamic credit union, NCU is continually expanding; as would the opportunities, responsibilities and benefits associated with this role or future roles.

To apply, please submit your resume with covering letter by in confidence to:

Email: nicole.english@nivervillecu.mb.ca

Closing Date:  September 25, 2025

Position Title:           Compliance Officer II

Closing Date:           September 14, 2025            

Location:                 Lagimodiere / Steinbach

Hours of Work:        Full-time

Build a rewarding career with Steinbach Credit Union

Steinbach Credit Union is one of Manitoba’s largest credit unions and one of the ten largest in Canada with over $10 billion in total assets. For the past 80 years, we have worked with our members to create relationships based on trust and support. Our goal is to provide advice and recommend products and services that are tailored to meet every member’s individual needs.

Our member-centric approach is a key driver in everything we do, and our level of service is second to none. We provide an environment of trust in which members feel comfortable doing business and they will recommend us to their family and friends. For more information, please visit our website. 

An exciting opportunity awaits!

We currently have an opportunity for two Compliance Officer IIs to join our team in either our Winnipeg or Steinbach branch. As the Compliance Officer II, you will ensure that all organizational financial transactions and controls adhere to policies and guidelines set forth by provincial and federal regulatory bodies.

Specific Responsibilities

• Analyze fraud/money laundering alerts to identify non-compliance and/or potential fraudulent activity and recommend corrective action to leadership

• Conduct due diligence and transactional behavior reviews and take appropriate regulatory action, filing reporting to FINTRAC where necessary

• Oversee compliance with FINTRAC reporting requirements, responding to audit inquiries when necessary

• Update and maintain departmental data/reports for tracking and record-keeping

• Compile relevant information and/or prepare detailed incident reports for investigative bodies 

• Evaluate risk based on specific criteria, re-evaluating at fixed intervals or in response to new information

• Maintain thorough knowledge of and adhere to credit union policies/procedures and all other legislative requirements in the areas of risk management, security and fraud prevention and PCMLTFA

• Respond to inquiries from staff, regulators and/or law enforcement agencies and resolve questions and concerns wherever possible, referring more complex issues to the leadership

• Develop and oversee training initiatives related to current trends in money laundering, terrorist activity and fraud

• Support and train front line teams to develop and maintain a strong compliance program

Qualifications

• Grade 12 diploma plus two years of formal business-related education or equivalent,

• 4 to 6 years of financial services industry related experience, or an equivalent combination of education and experience.

• Intermediate knowledge of compliance policies, procedures and practices

• Intermediate understanding of credit union operations

• Knowledge of regulatory requirements and legislation would be considered an asset

• Demonstrated analytical and decision-making skills

• Demonstrated prioritization, organization/ time management skills

How we'll reward you

You can look forward to joining an organization that values teamwork and its membership. You will receive a competitive annual salary based on skills and experience. In addition, you may be eligible for variable compensation and matched pension plan per SCU policies. You will also receive a great host of benefits, including:

• Extended medical, dental, vision benefits, plus a health spending account (100% of premiums are paid by SCU)

• Critical Illness insurance, Life insurance, AD&D insurance, and Employee Assistance programs

• Employee Banking benefits (i.e. free chequing account, low interest MasterCard, bonus rate on deposit and lending products)

• Opportunities for professional development

• Clothing allowance

• Free parking at all locations

Accessibility and inclusivity

We believe our employees should represent the diversity of our members and the communities in which we live and serve. If you require an accommodation for the recruitment or interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we’ll work with you to meet your needs.

Closing Date: September 14, 2025 

We are committed to employing a diverse workforce and encourage all qualified individuals to apply. We thank all candidates for their interest, however, only those selected for an interview will be contacted.

Branch Manager

Full Time Term Position (12-18 months)

Location – Winnipegosis & Rorketon Branches

Fusion Credit Union

The Credit Union:

Fusion Credit Union is a full-service financial institution serving over 30,000 members across 18 branches in the Parkland and South Western Manitoba.   With assets under administration exceeding $1.5 billion, Fusion has the capacity, the commitment and the unique opportunity to support prosperity and growth in their home communities like no one else can. 

The position:

The Branch Manager oversees delivery of a full range of services to members and prospective members. They are accountable for all day-to-day operations of the branch and they ensure that all established policies and procedures are followed. They ensure that all members are promptly and professionally served and that branch operations are driven by a member-focused model of service. The Branch Manager is responsible for ensuring that the overall mission, values, and strategic plan of the Credit Union are reflected in all branch activities.  

Key Responsibility Areas:

• Member Service Management

• Branch Operations

• Delivery of Lending Service to Members

• Sales, Marketing and Promotion

• Employee Leadership

• Professional Team

Education & Experience:

• Two years of formal education or equivalent; a two year program (management focus)

• Four to six years’ experience

Compensation:

Compensation for this position is $75,716 - $102,852. 

For a complete job description, please contact email address below.  We appreciate all applications; however only those selected for an interview will be contacted.

Please email your resume and cover letter in confidence by Tuesday, September 16, 2025 to:

Human Resources

hr@fusioncu.com

Ag/Commercial Associate

Full Time Term Position (18 months)

Location – Any Fusion Branch Location

Fusion Credit Union

The Credit Union:

Fusion Credit Union is a full-service financial institution serving over 30,000 members across 18 branches in the Parkland and South Western Manitoba. With assets under administration exceeding $1.5 billion, Fusion has the capacity, the commitment and the unique opportunity to support prosperity and growth in their home communities like no one else can. 

The Position:

The Ag/Commercial Associate is responsible for preparing and analyzing credit submissions for commercial and agricultural members.  The Ag/Commercial Associate partner with the Ag/Commercial Relationship Manager(s) to deliver lending services to members, while ensuring all loan activities follow relevant legislation, regulations, policies and procedures. 

Key Responsibility Areas:

• Ag/Commercial Service Support

• Ag/Commercial Administrative Support

• Sales, Marketing and Promotion

• Professional Team

Education & Experience:

• Post-secondary diploma in business administration or equivalent. 

• Four to six years of related experience or an equivalent combination of education and experience. 

• Proven ability to interpret financial statements is considered an asset. 

• Previous experience writing credit submissions is preferred.  

Compensation:

Compensation for this position is $61,470 - $75,250 per annum.

For a complete job description, please contact email address below.  We appreciate all applications; however only those selected for an interview will be contacted.

Please email your resume and cover letter in confidence by Wednesday, September 17, 2025 to hr@fusioncu.com.

Position Summary

As a locally based financial institution, Cambrian Credit Union is known for working within our community. Everything we do at Cambrian is guided by our five simple values: Integrity and Honesty; Member Focused; Competitive; Community Involvement; Innovative Spirit.

Cambrian Credit Union is seeking a Credit Adjudicator to join our Centralized Credit Adjudication team.

The Credit Adjudicator is responsible for retail lending decisioning from the retail branches and virtual services, while employing practices to mitigate risk and ensure compliant retail lending practices. The Credit Adjudicator will adjudicate all retail consumer credit, residential mortgages and residential rentals. In alignment with Cambrian’s business development objectives, will provide day-to-day guidance to Level I Adjudicators as needed and/or required.

In the role of Credit Adjudicator, you will:

• Be accountable for the development and adjudication of routine and moderately complex retail credit requests within the risk parameters established by Cambrian Credit Union; as outlined in the Retail Lending Manual; and within authority limits established by the Credit Committee.

• Be responsible for development, and structuring of loans, lines and mortgages along with revolving credit reviews. Be aligned to the business development objectives of the organization within the parameters of an established risk management philosophy and framework.

• Be accountable for remaining current with Retail Credit Industry trends, High Ratio lending rules, regulations, appraisal standards, competitor products and strategies, and credit scores.

• Embrace change, and serve as an advocate and role model for promoting a mindset of continuous improvement and operational efficiency within the Centralized Credit Adjudication department.

• Seek ways to improve on retail credit underwriting through continuous review and development of retail credit procedures.

• Provide assistance and support to the Supervisor, Centralized Credit Adjudication as deemed necessary or required.

Your Education & Experience:

• Minimum education level of Grade 12 or equivalent, with post-secondary education in Business/Finance considered an asset.

• 3 years of job related experience within a retail sales environment that includes credit adjudication preferred.

• Demonstrated retail lending skills with a thorough knowledge and understanding of standard credit practices and retail lending processes.

• Previous experience in the credit union industry, considered an asset.

• Proficient in PC applications of Outlook, Word & Excel.

• Creative thinker/ problem solver, with a member-centered approach and strong drive to continuously improve and add value to the business.

• Ability to work well in an environment with multiple and often changing priorities.

Our Environment & Total Compensation

Cambrian offers a work environment where teamwork and creative thinking are valued. In addition, we offer continuing professional development and a competitive total compensation package including:

• A hybrid work environment with the use of advanced technology

• Extended health and dental benefit options, up to 80% employer-paid premiums dependent on which coverage level chosen

• Defined Contribution Pension Plan – matched at 6%

• Short Term Disability, Life Insurance, Long Term Disability, AD&D insurance and EAP

• Paid sick days, Paid emergency Absent days

• Customized training, career development planning, and structured onboarding

• Staff Banking Benefits - Employee interest rates on Credit Union personal loans, lines of credit, mortgages and credit cards

• Annual Performance appraisals and merit increase reviews

How to apply:

Please submit your application online (https://www.cambrian.mb.ca/careers) by September 12, 2025. Your resume and cover letter must clearly illustrate how you meet these qualifications.

Cambrian Credit Union would like to thank all applicants for their interest, however, only those selected for an interview will be contacted.

Note: Cambrian Credit Union is an equal-opportunity employer. We welcome and encourage applications from individuals with diverse backgrounds, abilities, and experiences. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Position: HR Generalist

Status: Full-time

Location: Winnipeg Branch

Posting Closes: Until Filled

Salary Grade: $58,000 - $69,600

Me-Dian Credit Union is the first Indigenous full-service financial institution to be founded in Canada. Our mission is to provide Financial Services for First Nations, Métis, and Inuit Peoples. We are responsive to the needs of members, no matter where they live or how they choose to access our services. If you are interested in becoming a part of a dynamic and diverse team working in a fast-paced and rewarding career, please consider applying for this opportunity!

A day in the life as an HR Generalist:

Reporting to the CEO, the HR Generalist is responsible for both administrative and strategic responsibilities, and will help with important functions such as staffing, training and development, and compensation and benefits. We are searching for a qualified and resourceful human resource generalist to support our organization in ensuring smooth and efficient business operations.

Duties and Responsibilities:

• Participate in development of HR objectives and systems, including metrics, queries, and ongoing reports

• Handle all administrative tasks for onboarding, new-hire orientations, and exit interviews, including data entry in human resource system and audits for accuracy and compliance

• Assist in administering benefits, compensation, and employee performance programs

• Suggest new procedures and policies for improving employee experience as well as the efficiency of HR department

• Ensure compliance with local and national regulations and applicable employment laws, and update policies and procedure when necessary

• Provide a dedicated and effective advisory service to employees that covers absence and health issues, conduct and capability, grievances, organizational change, and all other employee-relations matters

• Assist in the communication, interpretation, and upkeep of employee handbook, employee directory, and organizational chart, and contribute to policy development

• Be the primary backup for payroll processing, including regular updates to employee files, bonus/incentive pay, vacation/sick pay, expense reimbursements, and benefits changes

• Natural flexibility in handling day-to-day routines as well as surprises, including administrative support as needed including scheduling/booking appointments, meetings, and events. Ensure organizational efficiency by cultivating relationship with internal/external vendors

• Respond to requests and questions about MCU operations including managing aspects of space/infrastructure planning including implementing preventative measures for potential issues

What are we looking for:

• Grade 12 diploma with 5 years of relevant work experience

• Maintain the confidentiality of sensitive and private information

• Aptitude for problem-solving and thorough knowledge of HR procedure and policies

• Strong time-management and people skills, high degree of flexibility, and excellent multitasking ability

• Proficiency in software tools including MS Office, and internet applications.

• Excellent verbal and written communication skills to liaise with members, employees, and cross functional teams.

• Strong Commitment to teamwork with the ability to work collaboratively in a team-based organization.

• Community focused, whether our own community or other communities.

• Effective organizational and time management skills.

• Ability to work under minimal supervision, within a highly regulated environment.

• Ability to establish and maintain cooperative working relationships with and between individuals from diverse cultures and backgrounds.

If you are interested:

Please email your resume and cover letter to LeadershipTeam@mediancu.mb.ca . We would like to thank all candidates interested, however only those selected for further considerations will be contacted for interviews.

We encourage First Nations, Métis, or Inuit to apply as Me-Dian Credit Union is dedicated to employing a diverse team to meet our member’s needs!

Position Title:             Member Service Representative

Posting Number:       MEMBE003056

Closing Date:           Open until filled

Location:                 Linden Ridge and Lagimodiere

Hours of Work:         Full-Time

Build a rewarding career with Steinbach Credit Union

SCU is one of Manitoba’s largest credit unions and one of the ten largest in Canada with over $10 billion in total assets. For more than 80 years, we have worked with our members to create relationships based on trust and support. Our goal is to provide advice and recommend products and services that are tailored to meet every member’s individual needs.

Our member-centric approach is a key driver in everything we do, and our level of service is second to none. We provide an environment of trust in which members feel comfortable doing business and they will recommend us to their family and friends. For more information, please visit our website.

 We’re looking for a Member Service Representative

If you’re the type of person who asks thoughtful questions, loves to help others, and seeks new challenges, then this is a great opportunity for you to join our deposit team.

We are one of Manitoba’s largest credit unions, and we’re looking for someone with the passion and skills to go above and beyond for each of our members.

What’s your role at SCU?

As one of the first points of contact with members in-person, over the phone, and through digital channels, you are the face of SCU. This makes your role essential to our success. Knowing this, your goal is to provide advice to each member on their journey of saving and spending wisely.

To do that, you will:

• Grow SCU deposits: Achieve sales goals by thoughtfully helping people explore products and services that will best meet all their financial needs, including deposit accounts and registered products (RSP, TFSA, RIF).

• Build and strengthen member relationships: Onboarding new personal & business members to SCU, provide solid advice in person, over the phone, and through digital channels.

• Refer members to other specialists: Answer questions to determine which specialists can best help members take the next step on their journey, such as lending or wealth management.

• Grow your skills and knowledge: Learn more about a variety of role-related areas, including financial services, technology, and member service.

What do we need from you?

We are dedicated to offering our members capable and qualified guidance. Here are the experiences and abilities we’re looking for when hiring a new member of our team:

• Proven ability to achieve or exceed sales goals ensure our members are offered the right products and services to meet their needs

• A detail and results-oriented mindset, with the ability to learn and work quickly, efficiently, and with a high degree of accuracy

• Excellent interpersonal, written, and verbal communication skills

• Ability to effectively prioritize, organize, and manage a changing workload

• Excel in a fast-paced and evolving environment by growing your skills and knowledge in a variety of role-related areas, including financial services, technology, sales, and member service

• Broad education and experience may be considered, as this role is a first step to many career paths within SCU. This includes:

  • A Business degree or diploma with 1 year of sales experience; or

  • Partial post-secondary education with 2 years of sales experience; or

  • A high school diploma with 3 years of sales experience

Does this sound like the ideal role for you? Tell us about yourself by submitting a resume and cover letter.

Accessibility and inclusivity

We believe our employees should represent the diversity of our members and the communities in which we live and serve. If you require accommodation for the recruitment or interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we’ll work with you to meet your needs.

Closing Date: Open until filled

We thank all candidates for their interest, however, only those selected for an interview will be contacted.

Supervisor, Member Services

Full time, Permanent– St. James branch

Starting salary - $49,892

Grow your career with one of Manitoba's Top Employers since 2014.

At Access Credit Union, we support a professional and innovative work environment with a corporate culture that uniquely embraces empowerment, accountability, and trust. We recognize and value each employee's contributions to our success, which is why we offer competitive compensation, 100% company paid health benefits, employer-matched pension plan, continuing education, and career advancement opportunities within our credit union.

At Access Credit Union, our values are straightforward:

• Do good

• Be better

• Own it

• Move forward

The Supervisor, Member Services (SMS) is a member-focused local Brand Champion who motivates, coaches and develops frontline retail staff (MSR/DSR/Senior MSR). They foster an environment with a positive and consistent advice -based member experience that assists the members and the branch in achieving goals. 

Overseeing the daily workflow of the frontline retail operations, they ensure that all established policies and procedures are followed. They are responsible to ensure adequate cash supplies and adherence to security procedures and mandatory reporting is completed in a timely manner for regulatory bodies. They support the branch as the back up to the Manager, Member Service or Managing Partner in their absence. 

Leadership

• Establish performance standards in collaboration with the Manager, Member Service or Managing Partner; evaluate performance of staff; identify training and development needs; participate in and deliver disciplinary actions. 

• Identify and recommend changes within the department to enhance member service and create efficiencies.

• Collaborate with the Manager, Member Service or Managing Partner to successfully roll out newly established organizational procedures.  Ensure activities conform to policies, procedures, legislation and regulations.  

• Provide input into the development of and support the achievement of organizational goals. 

Branch Operations

• Organize, schedule and monitor member service activities to ensure that maximum service levels are being provided to members and that work flows smoothly.

• Ensure branch is adhering to Audit and compliance requirements.

• Provide technical direction in all areas of member service functions, balancing, security procedures and product information. 

• Resolve more complex problems and member concerns referred by staff to ensure the needs of members and the credit union are met. 

• Disburse and receive treasury cash, monitoring and identifying supplies and requirements. 

Business Development & Community Relations

• Create and support an entrepreneurial environment where all staff are encouraged to seek out new business and referral opportunities that support the branch and organizational goals.

• Work with Director, Service Excellence to establish branch referral targets and business development/community engagement plans.

• Act as an ambassador for the credit union by being visible in the community through professional and personal involvement in various community groups and activities.   

This list is not inclusive and other tasks and/or responsibilities may be assigned by your supervisor.

Essential Qualifications

• Minimum Grade 12

• Post-secondary degree or diploma in Business Administration or equivalent in education and experience

• Minimum of 2  years previous experience within the credit union 

• Leadership competency with high emphasis on quality of member service 

• Ability to develop employees in a coaching environment  

• Excellent written and verbal communication skills 

• Strong organizational and time management skills with demonstrated ability to complete assigned tasks in a timely and accurate manner

• Critical thinker who analyzes information and uses logic to address issues, problems and challenges

• Innovative thinker, open to new ideas, processes and applications

• Understanding and adherence to policies and procedures, including but not limited to, the Privacy Act, Anti-Money Laundering, and Terrorist Financing Act, the Credit Union Act.

If you are interested in this position, apply today!

If you are interested in this position, apply today at https://accesscu.wd3.myworkdayjobs.com/Access_Careers

Closes August 8, 2025

We welcome diversity, value inclusion, and take pride in our vibrant corporate culture. Our team is a reflection of the members we serve and the communities we live in.

Access Credit Union welcomes applications from people with disabilities. Applicants may request reasonable accommodation related to the materials or activities used throughout the selection process.

About Credit Union Central of Manitoba:
Credit Union Central of Manitoba (CUCM) is the trade association for Manitoba’s credit unions. CUCM provides services in areas of investment management; derivatives to manage interest rate and currency risks; a full range of banking and payment products, including being a leader in the introduction of cheque imaging; product and service research/development; consulting; representation; and advocacy at the business, government, and regulatory levels.

The Position:

CUCM is seeking a dynamic and relationship-driven Government Relations & Advocacy Advisor to champion the interests of Manitoba credit unions. This role is ideal for someone who thrives on building connections, navigating political landscapes, and shaping public policy. You’ll work closely with credit union leaders to ensure their voices are heard and their contributions recognized by government officials and policymakers.

Key Responsibilities:

Credit Union Engagement

• Build and maintain strong relationships with Manitoba credit union leaders.

• Serve as the primary contact for government relations matters.

• Manage a CUCM standing committee to guide advocacy strategies and priorities.

• Facilitate credit union input into consultations via advisory groups, surveys, briefings, and forums.

• Encourage grassroots participation in campaigns and advocacy events.

• Collaborate with CCUA to align national advocacy strategies with provincial needs.

• Provide regular updates to the CUCM Board on advocacy progress.

Government & Regulatory Relations

• Develop and maintain relationships with MLAs, MPs, Ministers, other elected officials, political staff, policymakers, and regulators.

• Lead provincial advocacy strategies to influence public policy and regulatory frameworks.

• Create opportunities for credit union leaders to engage with government officials and advisory bodies.

• Monitor political and regulatory developments to identify emerging issues.

• Prepare policy submissions, position papers, and advocacy materials.

• Represent credit unions at key events and organize government relations activities.

Stakeholder Engagement

• Maintain effective collaboration with CCUA and other stakeholders.

• Promote credit union involvement in national campaigns and advocacy efforts.

Communications

• Develop impactful messaging for government audiences and internal stakeholders.

• Create briefing notes, issue backgrounders, and advocacy updates.

• Prepare materials for credit union representatives engaging in grassroots efforts.

Planning & Resource Allocation

• Stay informed on policy trends and emerging risks.

• Align credit union priorities with long-term public policy goals.

• Collaborate with leadership to set annual goals, budgets, and resource needs.

• Lead execution of advocacy initiatives and special projects.

The Person:

The Ideal candidate will have:

• A bachelor’s degree in political science, public policy, communications, economics, business or a related field

• A minimum of 5 years of relevant experience in areas such as government relations, advocacy, policy development, trade associations or financial services

• Strong relationship-building and interpersonal skills

• Effective public speaking and presentation abilities

• Skilled in group facilitation and process management

• Analytical thinking and ability to draw insights from data

• Advanced written and verbal communication

• Organizational judgment and ability to work across levels

• Collaborative and flexible approach to work

• Strong understanding of:

Credit union and financial services landscape

Government and regulatory process

Political and regulatory landscape in Manitoba and Canada

• Ideally, a strong understanding of:

Credit Unions & Caisses Populaires Act & Regulations

Credit unions and other Co-operatives and the drivers of their success

We offer an excellent total compensation and benefits package including an incentive pay program, an extensive community service program, training and development opportunities, and a work environment that engages and enables our employees to serve our members. We are committed to providing a safe, respectful, and inclusive environment where your unique background, perspectives and talent are valued.

Our office is located in downtown Winnipeg close to the Canada Life Centre.  In the current environment, employees have the ability to work in a hybrid format (part time in the office and part time working remote). 

CUCM welcomes applications from people with disabilities.  Accommodation is available upon request during the assessment and selection process. 

The salary range for this position is currently under review. The minimum salary is $74,300, with final compensation to be determined based on qualifications and experience.

Interested candidates are asked to submit a resume and cover letter by Monday, September 29, 2025 to: https://www.applicantpro.com/openings/cucm/jobs/3856621-874451

We thank all candidates for their interest; however, only those candidates selected for an interview will be contacted.