Careers

What's the Opportunity?

‍An Account Manager is responsible for the sales and risk management of a portfolio of agricultural and commercial members. An Account Manager is responsible for promoting, selling, and negotiating services to members and potential members and for proactively identifying new sources of business. By working closely with other team members, they ensure the credit union goals are met and that members receive seamless quality sales and services that meets or exceeds their expectations.

What you’ll get to do:

• Build relationships that ensure Stride members are informed and understand the services we provide that add value to their organization

• Proactively source new business for the credit union through on and offsite visits

• Build a network of key contacts and centers of influence and enhance the credit union’s image and reputation through effective business develop and community relations.

• Understand and use knowledge of member's financial situation to effectively position the value of products and services, providing financial counselling/advice to members, to improve their financial wellbeing.

• Proactively represents the credit union in the community and at business events.

• Support the development and achievement of sales targets and marketing plans.

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Who are we looking for? ‍

• You have experience providing exceptional member service and promoting products and services

• You excel at building relationships with business and agricultural clients in the community

• You have two years of post-secondary formal education in a related field

• You have four to six years of job-related experience or an equivalent combination of education and experience
  ‍

Why join Stride Credit Union?

We offer an engaging work environment where creativity and autonomy are valued. You will receive a significant total compensation package including a competitive salary, eligibility for variable compensation and a matched pension plan. You will also receive additional benefits, such as:‍ ‍

• Extended health, dental and vision benefits

• Flexible work options, where available

• Employee banking benefits (including free chequing accounts, low interest credit card and bonus rates on deposit and lending products)

• Opportunities for professional development

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If this sounds like something you are up for, we want to hear from you! If you are interested in this posting, apply today at Stride Credit Union Opportunities.  Resumes received will be reviewed on January 5th, but the posting will remain open until filled.  

Full Time Permanent Position

Location – Any Fusion Branch Location

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Fusion Credit Union

‍The Credit Union:

‍Fusion Credit Union is a full-service financial institution serving over 30,000 members across 18 branches in the Parkland and South Western Manitoba. With assets under administration exceeding $1.5 billion, Fusion has the capacity, the commitment and the unique opportunity to support prosperity and growth in their home communities like no one else can. 

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The Position:

‍Under general supervision, this position is responsible for supporting the credit adjudication and second line of defense aspects of the team. The Credit Adjudicator provides internal member support to lenders to upkeep the member experience.  This role supports the development, growth, and succession of key critical credit risk procedures for the entire loan portfolio of the Credit Union with emphasis on Ag and Commercial. 

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Key Responsibility Areas:

• Credit Adjudication

• Internal Member Support / Second Line of Defence

• Sales, Marketing and Promotion

• Professional Team

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Education & Experience:

• Two years post-secondary education plus some additional courses.

• Working on or willing to obtain the CUIC Business Lender Accreditation.

• Five to seven years of job related experience or an equivalent combination of education and experience. 

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Compensation:

‍Compensation for this position is $80,670 $102,852 per annum.  Fusion also offers a competitive benefits and pension package.

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For a complete job description, please contact email address below.  We appreciate all applications; however only those selected for an interview will be contacted.

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Please email your resume and cover letter in confidence by Wednesday, December 31, 2025 to hr@fusioncu.com.

Full Time Permanent, Remote in Manitoba

Starting salary - $199,610.87 annually

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Grow your career with one of Manitoba's Top Employers since 2014.

‍At Access Credit Union, we support a professional and innovative work environment with a corporate culture that uniquely embraces empowerment, accountability, and trust. We recognize and value each employee's contributions to our success, which is why we offer competitive compensation, 100% company paid health benefits, employer-matched pension plan, continuing education, and career advancement opportunities within our credit union.

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At Access Credit Union, our values are straightforward:

• Do good

• Be better

• Own it

• Move forward

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The Vice President, Service Excellence provides leadership and direction to the Retail banking team.  The VP has overall leadership responsibility for the retail banking operations, including member service, human resources, financial performance, risk management, policy and process development and implementation, as well as community and stakeholder relations.  This position is responsible for developing and direct operations to drive growth and revenues, productivity and promote high quality member satisfaction while building relationships and ensuring the integration of strategic plans with operations.  

‍This is a remote position however the successful candidate must reside in Manitoba.

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Key Responsibilities and Accountabilities‍ ‍

• Lead, coach and provide clear direction to the Retail Banking team. 

• Collaborate with Credit Risk team, and senior leaders with the branch network to achieve organizational growth goals while balancing and managing risk. 

• Develop and maintain working relationships with all Access Civic Credit Union leaders and employees.  

• Communicate the credit union’s vision, values, and strategies in a way that builds support and commitment from employees.  

• Establish the overall vision and direction for the implementation of strategic planning goals and objectives into department operational and individual staff goals, monitor and report on activities on an on-going basis to ensure compliance and optimum performance.  Develop and implement strategies to improve performance, as required.  Communicate all operational policy and procedure changes to staff.  

• Ensures continuous improvement occurs in sales and service delivery capabilities, that maximize growth and optimize efficiencies.

• Identifies key priorities and initiatives utilizing technology, tools and resources.

• Provides input and helps develop and execute long and short-term initiatives required to achieve Access’ annual business plan.

• Develop and maintain a network in the community to enhance the credit union’s visibility and build a strong referral source for new potential business.

• Foster commitment to the concept of relationship banking through the execution of programs and procedures that will ensure exceptional member service is always provided.  Monitor the level of member service provided by all staff, provide coaching when required.  

• Execute campaigns that contribute to department and organizational objectives. Ensure all staff actively participate in selling/promoting Access Credit Union products/services so that individual, department and organizational goals are achieved.  

• Establish performance standards, evaluate performance of department staff, and identify training and development needs  

• Act as an ambassador for the Credit Union through professional and personal involvement in the community and / or Credit Union system. 

• Ensure organizational adherence to policy, compliance, privacy, applicable government regulations and legislation, and ensure appropriate internal branch controls are followed and reported on as required. 

• Provide input as required to the CEO in the preparation of the organization's business plan and annual budget, analysis of reports and information. 

This list is not inclusive and other tasks and/or responsibilities may be assigned by your supervisor. 

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Essential Qualifications

• ‍Degree from a recognized university in business, finance or related field required  

• Minimum five to seven years related lending experience; or equivalent combination of education and experience 

• Master of Business Administration (MBA) preferred

• Minimum of five years’ experience in a leadership role, preferably in financial services  

• Ability to motivate teams and simultaneously manage several projects  

• Strong knowledge of fiscal management and responsibility, business finance, capital funding, contracts, and partnerships   

• A clear and solid understanding of the issues faced in the financial services sector, including, but not limited to, credit union governance, legislative requirements and responsibilities, etc.  

• Strong interpersonal and communication skills, both verbal and written  

• Attention to detail with high degree of accuracy  

• Ability to work in fast-paced environment and perform well under pressure  

• Ability to prioritize using sound judgment to make timely and effective decisions  

• Knowledge of Access Credit Union’s products and services  

• Ability to follow standardized policies and procedures  

• Proficient computer skills  

‍ ‍

Are you ready to?

• Be an ambassador for our brand, values and products

• Ensure things get done efficiently

• Go home each day feeling accomplished

• Challenge the status quo

• Build a career

• Continue learning

If you are interested in this position, apply today at Access Careers. Application deadline is January 10th, 2026.

‍We welcome diversity, value inclusion, and take pride in our vibrant corporate culture. Our team is a reflection of the members we serve and the communities we live in.

Access Credit Union welcomes applications from people with disabilities. Applicants may request reasonable accommodation related to the materials or activities used throughout the selection process.

Permanent Full Time, Remote/Manitoba

‍Starting salary - $92,536 annually

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Grow your career with one of Manitoba's Top Employers since 2014.

‍At Access Credit Union, we support a professional and innovative work environment with a corporate culture that uniquely embraces empowerment, accountability, and trust. We recognize and value each employee's contributions to our success, which is why we offer competitive compensation, 100% company paid health benefits, employer-matched pension plan, continuing education, and career advancement opportunities within our credit union.

‍ ‍

At Access Credit Union, our values are straightforward:

• Do good

• Be better

• Own it

• Move forward

The AI Architect will lead the design, development, and deployment of intelligent automation solutions across the organization. This role combines expertise in machine learning, AI tools, process mining, robotic process automation (RPA), and systems integration to streamline operations, reduce manual effort, and enable data-driven decision-making.

Key Responsibilities and Accountabilities

• Identify and assess automation opportunities across business units.

• Design and implement systems and automations that leverage AI models and agents (e.g., LLM, Generative AI, NLP, predictive analytics, computer vision).

• Develop and maintain workflows using platforms like Power Automate or other RPA tools.

• Integrate AI and automation tools with enterprise systems (ERP, CRM, data platforms).

• Monitor and optimize performance of deployed automation solutions.

• Collaborate with cross-functional teams to align automation with business goals.

• Document processes, models, and automation frameworks for scalability and governance.

This list is not inclusive, and your supervisor may assign other tasks or responsibilities. 

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Essential Qualifications

Education‍ ‍

• Bachelor’s or Master’s degree in Computer Science, Artificial Intelligence, Data Science, Software Engineering, or a related field.

• Additional certifications in AI/ML, RPA, or cloud technologies are a strong asset.

• Reside in Manitoba or willing to relocate
  

Experience

• Minimum 5 years of experience in software development, with at least 3 years focused on AI, machine learning, or automation engineering.

• Proven track record of designing and deploying AI-powered automation solutions in enterprise environments.

• Experience integrating AI models and RPA tools with ERP, CRM, and other enterprise systems.
  

‍ Technical Skills

• Strong programming skills in PHP, JavaScript, Python, SQL, PowerShell, and other scripting and automation languages

• Strong understanding of existing AI Models, including LLMs and generative AI models and their various real-world business potential

• Hands-on experience with RPA platforms, including Power Automate

• Familiarity with cloud platforms (Azure, AWS, GCP) and containerization tools (Docker, Kubernetes).

• Proficient in building and managing data pipelines, APIs, and automation workflows.

• Understanding of MLOps, CI/CD pipelines.
  

‍ Soft Skills & Competencies

• Strategic thinker with the ability to align technical solutions to business goals.

• Strong analytical and problem-solving skills.

• Excellent communication and stakeholder engagement abilities.

• Ability to work independently and collaboratively in cross-functional teams.

• Commitment to continuous learning and staying current with emerging AI technologies.

• Effective communication skills to present data insights to stakeholders clearly.

• Assist in training new team members to department standards

• Strong knowledge of Access Credit Union’s products and services 

• Advanced knowledge of risk management within the financial industry. Requires strong regulatory knowledge (i.e. PIPEDA, The ACT, OSFI) when creating modelling and other.

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Are you ready to‍ ?

• Be an ambassador for our brand, values and products

• Ensure things get done efficiently

• Go home each day feeling accomplished

• Challenge the status quo

• Build a career

• Continue learning

‍ ‍

If you are interested in this position, apply today at Access Careers. Application deadline is January 5, 2026

‍We welcome diversity, value inclusion, and take pride in our vibrant corporate culture. Our team is a reflection of the members we serve and the communities we live in.

‍Access Credit Union welcomes applications from people with disabilities. Applicants may request reasonable accommodation related to the materials or activities used throughout the selection process.

Senior Manager, Accounting & Controllership (Sunrise Credit Union Ltd.)

‍Location: To be determined

‍Type: Full-time

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At Sunrise Credit Union, we believe in more than banking — we believe in strengthening our communities, empowering our members, and enabling teams to bring their best ideas forward. As one of Manitoba’s fastest-growing credit unions, we pride ourselves on offering meaningful work, engagement, and a culture of learning and innovation.

‍The Senior Manager, Accounting & Controllership provides leadership and oversight for all financial accounting, reporting, and controllership functions at Sunrise Credit Union. Reporting directly to the Chief Finance & Risk Officer (CFRO), this role ensures accurate and timely financial reporting, strong internal controls, and compliance with accounting standards, regulatory requirements, and corporate policies.

‍The Senior Manager leads the Accounting team, including the Accountant, Accounting Support, and Accounts Payable functions. This role is responsible for managing day-to-day accounting operations, developing and maintaining accounting procedures, and supporting financial planning, audit readiness, and strategic initiatives that strengthen financial governance across the credit union.

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Why Sunrise?

‍Sunrise is committed to fair and meaningful employment within a safe and respectful workplace. We support staff with progressive HR practices, training, and the tools they need to help our members today and tomorrow.  Our employees are diverse, proud, and motivated — and we expect the same energy from those who lead.

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Ready to Make a Difference?

‍Learn more about this opportunity an apply online by visiting https://sunrisecu.mb.ca/About/Careers/

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If you are a job seeker with a disability and require reasonable accommodation throughout the recruitment process, please email hr@sunrisecu.mb.ca with your request(s).

‍We thank all applicants, but only those selected for an interview will be contacted.

Manager, Enterprise & Third-Party Risk Management (Sunrise Credit Union Ltd.)

‍Location: To be determined

‍Type: Full-time

‍ ‍ ‍

At Sunrise Credit Union, we believe in more than banking — we believe in strengthening our communities, empowering our members, and enabling teams to bring their best ideas forward. As one of Manitoba’s fastest-growing credit unions, we pride ourselves on offering meaningful work, engagement, and a culture of learning and innovation.

The Manager, Enterprise & Third-Party Risk Management leads Sunrise Credit Union’s enterprise risk, third-party/vendor risk, and compliance programs. Reporting to the Director, Risk, this role supervises a team of Analysts specializing in AML, enterprise risk, and fraud prevention.

The Manager ensures that risk management frameworks, vendor oversight processes, and financial crime prevention programs are effectively implemented, monitored, and continuously improved. This role works cross-functionally to embed risk awareness in daily operations, supports regulatory compliance, and ensures risks are identified, assessed, and mitigated in line with Sunrise’s cooperative values and member-first culture.

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Why Sunrise?

Sunrise is committed to fair and meaningful employment within a safe and respectful workplace. We support staff with progressive HR practices, training, and the tools they need to help our members today and tomorrow.  Our employees are diverse, proud, and motivated — and we expect the same energy from those who lead.

Ready to Make a Difference?

Learn more about this opportunity an apply online by visiting https://sunrisecu.mb.ca/About/Careers/

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If you are a job seeker with a disability and require reasonable accommodation throughout the recruitment process, please email hr@sunrisecu.mb.ca with your request(s).

We thank all applicants, but only those selected for an interview will be contacted.

AML Fraud Analyst (Sunrise Credit Union Ltd.)

‍Location: To be determined

‍Type: Full-time

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At Sunrise Credit Union, we believe in more than banking — we believe in strengthening our communities, empowering our members, and enabling teams to bring their best ideas forward. As one of Manitoba’s fastest-growing credit unions, we pride ourselves on offering meaningful work, engagement, and a culture of learning and innovation.

‍The Analyst provides specialized analytical, investigative, and monitoring support across Sunrise Credit Union’s risk, fraud, and AML compliance functions. Reporting to the Manager, Enterprise & Third-Party Risk Management, this role supports the Credit Union’s enterprise risk management (ERM) framework, financial crime compliance program, and fraud/loss prevention activities.

‍The Analyst monitors transactions and risk indicators, conducts investigations, analyzes data, prepares reporting for management, and ensures compliance with regulatory requirements under FINTRAC, AML/ATF legislation, DGCM guidance, and internal policies. Working collaboratively across departments, this role helps protect member assets, strengthen risk oversight, and support informed, risk-aware decision-making across the organization.

‍ ‍

Why Sunrise?

‍Sunrise is committed to fair and meaningful employment within a safe and respectful workplace. We support staff with progressive HR practices, training, and the tools they need to help our members today and tomorrow.  Our employees are diverse, proud, and motivated — and we expect the same energy from those who lead.

‍ ‍

Ready to Make a Difference?

‍Learn more about this opportunity an apply online by visiting https://sunrisecu.mb.ca/About/Careers/

‍ ‍

If you are a job seeker with a disability and require reasonable accommodation throughout the recruitment process, please email hr@sunrisecu.mb.ca with your request(s).

We thank all applicants, but only those selected for an interview will be contacted.

Position Title:   Assistant Manager, Consumer Loans Administration 

‍Closing Date:           December 21, 2025

Location:                 Winnipeg and Steinbach

Hours of Work:        Full-time; (rotation of Saturdays)

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Build a rewarding career with Steinbach Credit Union

‍Steinbach Credit Union is one of Manitoba’s largest credit unions and one of the ten largest in Canada with over $10 billion in total assets. For the past 80 years, we have worked with our members to create relationships based on trust and support. Our goal is to provide advice and recommend products and services that are tailored to meet every member’s individual needs.

Our member-centric approach is a key driver in everything we do, and our level of service is second to none. We provide an environment of trust in which members feel comfortable doing business and they will recommend us to their family and friends. For more information, please visit our website.

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An exciting opportunity awaits!

We currently have an opportunity for an Assistant Manager, Consumer Loans Administration, to join our team at our Lagimodiere and Steinbach branches.  As the Assistant Manager, Consumer Loans Administration, you will be responsible for assisting with the implementation of operational plans, achievement of business results, leading a team, and compliance in all areas relating to loan administration in the area of consumer lending.

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Specific Responsibilities

• ‍Provide day-to-day leadership to the Consumer Loans Administration team

• Establish work plans, schedule and monitor administrative activities to ensure service delivery

• Provide guidance and support to the Loan Administration Trainers by identifying and coordinating team specific training & development needs for administration staff

• Investigate and resolve service-related issues or questions as required

• Ensure maintenance of quality file documentation and adherence to Credit Union documentation and policy/procedure requirements

• Assist with the development, interpretation and implementation of policies, best business practices and procedures

• Review reporting and metrics and conduct administrative procedural compliance audits

• Participate in the development of departmental budgets and operational plans

• Ensure validation of lending documentation relating to taking of security, etc.

• Stay abreast of trends and issues that may have functional or branch impact

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Qualifications

• Grade 12 diploma, plus a minimum of 2 years post-secondary education, additional legal (such as a legal assistant program), and/or administration courses

• 4 to 6 years of job-related experience, or an equivalent combination of education and experience

• Knowledge of credit union/FI operations

• Demonstrated understanding of contracts and legal processes (ex. Land titles, powers of attorney, etc.)

• Working knowledge of lending policies, regulatory environments, and business structures

• Working knowledge of loan/mortgage documentation and security requirements for consumer lending

• Software proficiency in Microsoft as well as experience with the DNA Banking System would be considered an asset.

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How we'll reward you

You can look forward to joining an organization that values teamwork and its membership. You will receive a competitive annual salary based on skills and experience. In addition, you will be eligible for variable compensation and matched pension plan per SCU policies. You will also receive a great host of benefits, including:‍ ‍

• Extended medical, dental, vision benefits, plus a health spending account (100% of premiums are paid by SCU)

• Critical Illness insurance, Life insurance, AD&D insurance, and Employee Assistance programs

• Employee Banking benefits (i.e. free chequing account, low interest MasterCard, bonus rate on deposit and lending products)

• Opportunities for professional development

• Clothing allowance

• Free parking at all locations

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Accessibility and inclusivity

We believe our employees should represent the diversity of our members and the communities in which we live and serve. If you require an accommodation for the recruitment or interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we’ll work with you to meet your needs.

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Closing Date: December 21, 2025

‍We are committed to employing a diverse workforce and encourage all qualified individuals to apply. We thank all candidates for their interest, however, only those selected for an interview will be contacted.

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Position Title: Project Manager

Posting Number: PROJE003134

‍ Closing Date: December 14, 2025

‍ ‍Location: Winnipeg and Steinbach

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Build a rewarding career with Steinbach Credit Union

‍Steinbach Credit Union (SCU) is one of Manitoba’s largest credit unions and among the top ten in Canada, with over $10 billion in assets. For the past 80 years, we have worked with our members to create relationships based on trust and support. Our goal is to provide advice and recommend products and services that are tailored to meet every member’s individual needs.

‍Our member-centric approach is a key driver in everything we do, and our level of service is second to none. We provide an environment of trust in which members feel comfortable doing business and they will recommend us to their family and friends. For more information, please visit our website. 

‍An exciting opportunity awaits!

‍We currently have an opportunity for a Project Manager, to join our team in our Steinbach or Winnipeg Branch. As a Project Manager, you will research plan, execute, and evaluate corporate project/process initiatives within established timelines and budgets, build and lead project teams, and ensure confidentiality and quality control throughout the project life cycle. ‍

Specific Responsibilities

• Lead the end-to-end delivery of corporate projects by developing detailed project plans, defining resource requirements, monitoring and controlling project progress, while collaborating with stakeholders to enable efficient and effective achievement of project outcomes that meet the project’s targeted scope, schedule and budget

• Liaise with service providers, project sponsors, and stakeholders to plan, communicate, and coordinate project strategies

• Review and negotiate statements of work (SOW) with service providers, submitting finalized agreements to project sponsor for approval

• Collaborate with project sponsor to develop project charter and scope; ensure adherence to charter by monitoring quality, budget, timelines, and resources throughout the project life cycle

• Lead change management initiatives to assist leaders with transitioning staff through change and ensure a smooth transition from implementation to steady state
  Manage changes in the project scope, identify potential issues or opportunities, and recommend/implement process and/or project plan changes as necessary

• Prepare project status reports on a regular basis and submit to project sponsor, stakeholders, and/or managers in a timely manner

• Reconcile conflicting priorities within project initiatives or within cross-functional areas by researching issues/concerns and recommending and/or implementing solutions

• Motivate, develop, and monitor project teams to ensure successful delivery of project objectives

• Maintain open communication and cooperation with staff to ensure a friendly and efficient work environment

• Maintain thorough knowledge of and adhere to project management and/or process improvement methodologies

• Work collaboratively to achieve departmental and organizational goals by way of ongoing support to the Project Management Office

‍Qualifications

• ‍ Bachelor’s degree or a diploma specializing in project management or business, plus 4 to 6 years of job-related experience, or an equivalent combination of education and experience

• Project Management Professional (PMP) designation would be considered an asset

• A strong leader who is a systems thinker/ problem solver, with a member-centered approach and drive to continuously improve and add value to the business

• Ability to work well in an environment with multiple and often changing priorities

• Ability to multi-task and manage various project elements simultaneously

• Superior interpersonal skills, leadership and influential capabilities; highly developed relationship management skills to effectively manage relationships both internally and externally

• Previous experience working in the financial services industry considered an asset

  ‍

How we'll reward you

‍ You can look forward to joining an organization that values teamwork and its membership. You will receive a competitive annual salary based on skills and experience. In addition, you will be eligible for variable compensation and matched pension plan per SCU policies. You will also receive a great host of benefits, including: ‍

• Extended medical, dental, vision benefits, plus a healthcare spending account (premiums 100% paid by SCU)

• Short Term Disability, Long Term Disability, Life insurance, and AD&D insurance

• Employee Banking Benefits (i.e. free chequing account, low interest MasterCard, bonus rate on deposit and lending products)

• Opportunities for professional development

• Clothing allowance

  ‍

Accessibility and inclusivity ‍

We believe our employees should represent the diversity of our members and the communities in which we live and serve. If you require accommodation for the recruitment or interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we’ll work with you to meet your needs.

Closing Date: December 14, 2025 ‍

We are committed to employing a diverse workforce and encouraging all qualified individuals to apply. We thank all candidates for their interest, however, only those selected for an interview will be contacted.

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‍Position: Marketing Lead

‍Status: Full-time   

‍Location: Winnipeg Branch

‍Posting Closes: Until Filled

‍Salary Grade: $52,000 - $62,400

Me-Dian Credit Union is the first Indigenous full-service financial institution to be founded in Canada. Our mission is to provide Financial Services for First Nations, Métis, and Inuit Peoples. We are responsive to the needs of members, no matter where they live or how they choose to access our services. If you are interested in becoming a part of a dynamic and diverse team working in a fast-paced and rewarding career, please consider applying for this opportunity!

A day in the life as a Marketing Lead:

Reporting to the CEO, the Marketing Lead’s goal is to connect with target audiences, increase market share and drive community involvement. Marketing Lead involves developing and executing strategies to promote MCU’s products and services by conducting market research, creating campaigns, and building brand awareness. Key duties include analyzing data, managing budgets, creating content, and collaborating with other departments.

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Duties and Responsibilities:

• Strategy and Planning: Develop marketing plans, identify target markets, and manage marketing budget

• Market Research: Conduct market research to understand our members’ needs and to identify market trends and potential new opportunities. i.e., surveys, online reviews, social media, website analytics, direct traffic.

• Content Creation: Ad creation for content marketing, email marketing, social media marketing and online advertising.

• Campaign Management: Plan, execute, and oversee marketing and advertising campaigns across various media outlets.

• Data Analysis: Track the performance of campaigns, analyze data and reports, and evaluate effectiveness to make improvements.

• Collaborate with internal departments, public relations, and other departments to ensure effective campaigns and consistent messaging.

• Suggest new procedures and policies for improving membership experience as well as the efficiency of Marketing department.

• Natural flexibility in handling day-to-day routines as well as surprises, including administrative support as needed including scheduling/booking appointments, meetings, and events. Ensure organizational efficiency by cultivating relationships with internal/external vendors. 

What are we looking for:

• Analytical mindset. Creativity. Strategic thinking.

• Grade 12 diploma with 5 years of relevant work experience

• ‍Maintain the confidentiality of sensitive and private information

• Aptitude for content creation and marketing strategies

• Strong time-management and people skills, high degree of flexibility, and excellent multitasking ability

• Proficiency in software tools including MS Office, and internet applications.

• Excellent verbal and written communication skills to liaise with members, employees, and cross functional teams.

• Strong Commitment to teamwork with the ability to work collaboratively in a team-based organization.

• Community focused, whether our own community or other communities.

• Effective organizational and time management skills.

• Ability to work under minimal supervision, within a highly regulated environment.

• Ability to establish and maintain cooperative working relationships with and between individuals from   diverse cultures and backgrounds.

If you are interested:

‍Please email your resume and cover letter to LeadershipTeam@mediancu.mb.ca . We would like to thank all candidates interested, however only those selected for further considerations will be contacted for interviews.

We encourage First Nations, Métis, or Inuit to apply as Me-Dian Credit Union is dedicated to employing a diverse team to meet our member’s needs!

‍Position: Administration Supervisor

Status: Full-time   

‍Location: Winnipeg Branch

‍Posting Closes: Until Filled

Salary Grade: 6 -$58,000 – $69,600

‍

Me-Dian Credit Union is the first Indigenous full-service financial institution to be founded in Canada. Our mission is to provide Financial Services for First Nations, Métis, and Inuit Peoples. We are responsive to the needs of members, no matter where they live or how they choose to access our services. If you are interested in becoming a part of a dynamic and diverse team working in a fast-paced and rewarding career, please consider applying for this opportunity!

‍

A day in the life as an Administration Supervisor:

The Administration Supervisor plays a key role in ensuring the efficient operation of administrative services within the credit union. This position oversees administrative staff, coordinates office operations, supports governance and compliance functions, and contributes to the development and implementation of policies and procedures. The role requires strong leadership, organizational skills, and a commitment to member service excellence aligned with the credit union’s values and cooperative principles.

Duties and Responsibilities:

Lending & Deposit Administration:

• Supervise and lead the back-office administration team responsible for loan disbursal, documentation, and deposit processing.

• ‍ Oversee the accurate and timely disbursal of loans, ensuring all required documentation and approvals are in place

• ‍ Monitor and audit lending and deposit files for compliance with internal policies and regulatory requirements (e.g., AML, FINTRAC, KYM).

• Ensure all deposit transactions are processed efficiently and accurately, resolving discrepancies as needed

• Prepare monthly and quarterly board and management reports.

Delinquency Management:

• Oversee delinquency tracking and management processes for both lending and deposit accounts.

• Coordinate with collections and lending teams to ensure timely follow-up on delinquent accounts.

• Prepare regular reports on delinquency status and trends, recommending action plans to address issues.

Audit & Compliance Support:

• Coordinate administrative staff to assist in preparing audit documents for external auditors in accordance with required deadlines.

• Perform internal audits of membership, lending and commercial files.

• ‍ Oversee and support internal audits for lending, commercial and membership files, ensure adherence to operational policies, compliance, FINTRAC, AML, and KYM.

• ‍ Educate staff on compliance requirements and address deficiencies promptly to maintain operational integrity.

• Maintain up-to-date knowledge of regulatory changes affecting lending and deposit operations.

Team Leadership & Development:

• Provide ongoing coaching, feedback, and performance management to administrative staff.

• Develop and deliver training on internal systems, procedures, compliance requirements, and best practices.

• Foster a culture of accuracy, efficiency, and continuous improvement within the team.

• Lead change management initiatives related to new technologies, products or processes.

• ‍ Collaborate with other departments to ensure smooth handling of member requests and operational issues.

• Identify opportunities to streamline administrative processes and improve administrative service delivery.

Performance Monitoring & Reporting:

• ‍Track team performance and set goals for key performance indicators (KPIs) such as accuracy, efficiency indicators, loan disbursal turnaround, audit accuracy and delinquency resolution. 

• Prepare and provide an audit report to the department leads including but not limited to memberships, lending, and commercial.

• Generate and review performance reports, analyzing results and identifying areas for improvement.

• Conduct performance reviews, provide constructive feedback and identify growth opportunities.

‍ Other Responsibilities:

• Work closely with various internal partners as required (such as HR, Operations, Administrative Services, and Information Systems Technology), leveraging their expertise for successful project implementation.

• Maintain current and relevant knowledge of emerging issues, trends, and regulatory changes within the financial services sector.

What are we looking for:

• Formal Post-Secondary education in Business Administration OR 5+ years previous professional experience in administration.

• ‍ Experience with CRM systems, lending origination systems, and automatic tools.

• Strong Commitment to teamwork with the ability to work collaboratively in a team-based organization.

• ‍ Excellent verbal and written communication skills.

• Ability to work under minimal supervision, within a highly regulated environment.

• ‍ Ability to interact with members from diverse cultures and backgrounds.

• Community focused, and members first focus.

• Adaptability to new technologies and digital transformation.

• Commitment to diversity, equity, and inclusion.

Working Conditions:

• Work Life Balance – 37.5 Hours Per Week

• Office Environment

• Working Indoors

‍

Physical Requirements:

• At times, long periods on the phone

• Extended periods of sitting in office chair

• Extended periods with computer screen

• ‍ Stairs

Direct Reports:

• Administrative Representative

If you are interested:

‍ Please email your resume and cover letter to LeadershipTeam@mediancu.mb.ca . We would like to thank all candidates interested, however only those selected for further considerations will be contacted for interviews.

We encourage First Nations, Métis, or Inuit to apply as Me-Dian Credit Union is dedicated to employing a diverse‍ team to meet our member’s needs!

‍Call Center Supervisor

‍Status: Full-time   

Location: Winnipeg Branch

‍Posting Closes: Until Filled

‍ Salary Grade: 4-$48,000 - $57,600

Me-Dian Credit Union is the first Indigenous full-service financial institution to be founded in Canada. Our mission is to provide Financial Services for First Nations, Métis, and Inuit Peoples. We are responsive to the needs of members, no matter where they live or how they choose to access our services. If you are interested in becoming a part of a dynamic and diverse team working in a fast-paced and rewarding career, please consider applying for this opportunity!

‍ A day in the life as a Call Center Supervisor:

The Call Center Supervisor (CCS) manages the Call Center, and Call Center Representatives. Including digital communications platforms such as electronic communication (SMS, Email, Fax platforms) and is responsible for expanding services within this area. This role ensures high levels of service quality, compliance, efficiency, and member satisfaction through effective team leadership, training and process improvements.

‍Duties and Responsibilities:

‍ Call Center Team Leadership:

• Supervise and lead the Call Center Representatives, ensuring exceptional service is delivered to members via phone, email, and other communication channels.

• ‍Monitor call volumes, response times, and quality metrics to ensure service levels meet or exceed expectations, adjust staffing levels and workflows as needed.

• Promote a member-first culture empowering staff to resolve issues and exceed expectations.

• Foster a diverse and inclusive environment, ensuring respectful service to all members.

• Handle escalated member issues, concerns, and complex inquiries, ensuring resolutions align with credit union policies.

Training & Development:

• Develop and deliver training on products, services, policies, customer service techniques, compliance, and technologies.

• Mentor staff, providing guidance on difficult situations and supporting skill development.

• Ensure staff are cross trained between the call center and member service functions where applicable to increase flexibility and service delivery.

• Keep the team up to date on new products, technology, and industry regulations through ongoing training, workshops, and team meetings.

Performance Monitoring & Reporting:

• Track team performance and set goals for key performance indicators (KPIs) such as call resolution times, member satisfaction, and transaction accuracy.

• Generate and review performance reports regularly, analyzing team results and identifying areas for improvement.

• ‍ Provide recommendations and implement action plans to address performance gaps.

• Conduct regular coaching sessions and performance reviews, providing constructive feedback and growth opportunities.

‍ Process Improvement & Operational Support:

• Analyze call center performance data, implement solutions to optimize service quality and efficiency.

• Identify inefficiencies within the call center to implement solutions to streamline processes, reduce waiting times, and enhance service delivery.

• Collaborate with other departments to ensure that member inquiries and service requests are handled smoothly across all areas of the credit union.

• Lead change management initiatives, ensuring both Call Center teams adapt to new technologies, products, or processes that enhance the member experience.

‍ Compliance & Risk Management:

• Ensure all transactions and member interactions are compliant with credit union policies, procedures, and industry regulations, such as KYM, FINTRAC, and AML.

• Monitor and audit transactions for compliance with regulatory standards, address deficiencies immediately.

• Educate staff on compliance with requirements and operational integrity.

‍ Staffing & Scheduling:

• Ensure optimal staffing considering peak hours, member needs, and team availability.

• Manage vacation, sick time, and shift adjustments.

• Support remote or hybrid work arrangements where applicable.

Other Responsibilities:

• Work closely with various internal partners as required (such as HR, Operations, Administrative Services, and Information Systems Technology), leveraging their expertise for successful project implementation.

• Maintain current and relevant knowledge of emerging issues, trends, and regulatory changes within the financial services sector.
  
  

What are we looking for:

• ‍Formal post-secondary education in Business Administration with a focus on Financial Services OR 5+ years previous professional experience in a Call Center environment.

• Experience with CRM systems, analytics, and automation tools.

• Strong Commitment to teamwork with the ability to work collaboratively in a team-based organization.

• Excellent verbal and written communication skills.

• Ability to work under minimal supervision, within a highly regulated environment.

• Ability to interact with members from diverse cultures and backgrounds.

• Community focused, and members first focus.

• Adaptability to new technologies and digital transformation.

• Commitment to diversity, equity, and inclusion.

‍

Working Conditions:

• Work Life Balance – 37.5 Hours Per Week

• Hybrid/Remote working environment

• Working Indoors

‍

Physical Requirements:

• At times, long periods on the phone

• Extended periods of sitting in office chair

• Extended periods with computer screen

• Stairs

If you are interested:

‍ Please email your resume and cover letter to LeadershipTeam@mediancu.mb.ca . We would like to thank all candidates interested, however only those selected for further considerations will be contacted for interviews.

‍We encourage First Nations, Métis, or Inuit to apply as Me-Dian Credit Union is dedicated to employing a diverse team to meet our member’s needs!

‍ ‍

Position Title:             Member Service Representative

Posting Number:       MEMBE003056

Closing Date:           Open until filled

Location:                 Linden Ridge and Lagimodiere

Hours of Work:         Full-Time

Build a rewarding career with Steinbach Credit Union

SCU is one of Manitoba’s largest credit unions and one of the ten largest in Canada with over $10 billion in total assets. For more than 80 years, we have worked with our members to create relationships based on trust and support. Our goal is to provide advice and recommend products and services that are tailored to meet every member’s individual needs.

Our member-centric approach is a key driver in everything we do, and our level of service is second to none. We provide an environment of trust in which members feel comfortable doing business and they will recommend us to their family and friends. For more information, please visit our website.

 We’re looking for a Member Service Representative

If you’re the type of person who asks thoughtful questions, loves to help others, and seeks new challenges, then this is a great opportunity for you to join our deposit team.

We are one of Manitoba’s largest credit unions, and we’re looking for someone with the passion and skills to go above and beyond for each of our members.

What’s your role at SCU?

As one of the first points of contact with members in-person, over the phone, and through digital channels, you are the face of SCU. This makes your role essential to our success. Knowing this, your goal is to provide advice to each member on their journey of saving and spending wisely.

To do that, you will:

• Grow SCU deposits: Achieve sales goals by thoughtfully helping people explore products and services that will best meet all their financial needs, including deposit accounts and registered products (RSP, TFSA, RIF).

• Build and strengthen member relationships: Onboarding new personal & business members to SCU, provide solid advice in person, over the phone, and through digital channels.

• Refer members to other specialists: Answer questions to determine which specialists can best help members take the next step on their journey, such as lending or wealth management.

• Grow your skills and knowledge: Learn more about a variety of role-related areas, including financial services, technology, and member service.

What do we need from you?

We are dedicated to offering our members capable and qualified guidance. Here are the experiences and abilities we’re looking for when hiring a new member of our team:

• Proven ability to achieve or exceed sales goals ensure our members are offered the right products and services to meet their needs

• A detail and results-oriented mindset, with the ability to learn and work quickly, efficiently, and with a high degree of accuracy

• Excellent interpersonal, written, and verbal communication skills

• Ability to effectively prioritize, organize, and manage a changing workload

• Excel in a fast-paced and evolving environment by growing your skills and knowledge in a variety of role-related areas, including financial services, technology, sales, and member service

• Broad education and experience may be considered, as this role is a first step to many career paths within SCU. This includes:

  • A Business degree or diploma with 1 year of sales experience; or

  • Partial post-secondary education with 2 years of sales experience; or

  • A high school diploma with 3 years of sales experience

Does this sound like the ideal role for you? Tell us about yourself by submitting a resume and cover letter.

Accessibility and inclusivity

We believe our employees should represent the diversity of our members and the communities in which we live and serve. If you require accommodation for the recruitment or interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we’ll work with you to meet your needs.

Closing Date: Open until filled

We thank all candidates for their interest, however, only those selected for an interview will be contacted.

‍ Supervisor, Desktop Support

‍ Full time, Permanent

‍ Starting salary - $75,716

‍ ‍ ‍

Grow your career with one of Manitoba's Top Employers since 2014.

At Access Credit Union, we support a professional and innovative work environment with a corporate culture that uniquely embraces empowerment, accountability, and trust. We recognize and value each employee's contributions to our success, which is why we offer competitive compensation, 100% company paid health benefits, employer-matched pension plan, continuing education, and career advancement opportunities within our credit union.

‍At Access Credit Union, our values are straightforward:

• ‍Do good

• Be better

• Own it

• Move forward

The Supervisor, Desktop Support is responsible for enhancing the operational effectiveness, audit readiness, and scalability of the IT department. This position will provide dedicated supervision to the Desktop Support team, addressing current structural challenges and enabling strategic growth.

Key Responsibilities and Accountabilities

• Supervise and mentor desktop support technicians, providing guidance and performance feedback.

• Responsible for ensuring successful training for various tiers of Desktop Support Positions

• Supervise daily operations of desktop support including ticket triage, escalation and resolution.

• Improve Team Efficiency and Productivity: Through clear direction, task management, and proactive oversight, the IT Supervisor will reduce bottlenecks and enhance overall team performance.

• Strengthen Internal Controls and Reduce Risk: Focused supervision will ensure consistent adherence to processes and standards, minimizing operational errors and non-compliance risks.

• Enhance Audit Readiness and Outcomes: The Supervisor will lead efforts in audit preparation, documentation, and compliance, resulting in smoother audit processes and fewer findings.

• Support Future Growth: Establishing a structured supervisory layer will provide a scalable foundation for departmental expansion and evolving business needs.

• Foster Communication and Collaboration: The role will improve internal communication channels and clarify responsibilities, promoting a more cohesive and collaborative team environment.

• Operational Oversight: Monitor daily operations to ensure alignment with established standards and best practices.

• Project Support and Coordination: Assist in planning, executing, and resolving issues within team projects. Escalation Point: Serve as the first line of support for team member concerns, escalating complex issues as needed.

• Process Improvement: Identify and implement opportunities for increased efficiency and effectiveness.

• Audit and Compliance Oversight:

  • Stay current with audit standards and internal policies.

  • Ensure operational and project activities support auditability.

  • Maintain accurate audit-related documentation.

  • Support remediation of audit findings.

  • Promote a culture of compliance and policy adherence.

• Demonstrate commitment to the creation of a respectful workplace.  

• Maintain thorough knowledge of and adhere to credit union policies and procedures on risk management, confidentiality, security and fraud prevention. 

• Act as an ambassador for the credit union through professional and personal involvement in the community and credit union system.  

• Maintain familiarity with the credit union’s history, mission, vision and values.  

Essential Qualifications

• Post- secondary education is an asset

• CompTIA A+, CCNA or equivalent are preferred

• Understanding of IT protocols and asset lifecycle management

• Familiarity with IT service management (ITSM) tools and ticketing systems

• Strong knowledge of Windows OS, Microsoft 365, Active Directory, endpoint management tools and remote support technologies

• Strong interpersonal and communication skills, both verbal and written 

• Attention to detail with high degree of accuracy 

• Ability to work in fast-paced environment and perform well under pressure 

• Strong analytical and problem-solving skills 

• Ability to prioritize using sound judgment to make timely and effective decisions 

• Strong knowledge of Access Credit Union’s products and services 

• Ability to follow standardized regulations 

•  Working knowledge of risk management and information technology within the financial industry

• Advanced computer skills

If you are interested in this position, apply today at https://accesscu.wd3.myworkdayjobs.com/Access_Careers

‍ ‍

Closes December 16, 2025

We welcome diversity, value inclusion, and take pride in our vibrant corporate culture. Our team is a reflection of the members we serve and the communities we live in.

‍ ‍

‍ ‍

Access Credit Union welcomes applications from people with disabilities. Applicants may request reasonable accommodation related to the materials or activities used throughout the selection process.

‍ ‍

Deposit Service Representative

Full Time, Permanent - Southglen

Starting Salary - $44,940.05

‍

Grow your career with one of Manitoba's Top Employers since 2014.

‍ At Access Credit Union, we support a professional and innovative work environment with a corporate culture that uniquely embraces empowerment, accountability, and trust. We recognize and value each employee's contributions to our success, which is why we offer competitive compensation, 100% company paid health benefits, employer-matched pension plan, continuing education, and career advancement opportunities within our credit union.

At Access Credit Union, our values are straightforward:

• Do good

• Be better

• Own it

• Move forward

The Deposit Service Representative is responsible for providing various account, deposit and investment services to new and existing members. This position is also responsible for administering and promoting the full range of credit union products and services and building member relationships that add value and contribute positively to the credit union’s profitability. 

Key Responsibilities and Accountabilities

‍ ‍

Deposits, Member Accounts & Electronic Services (Self Serve) 

• Responsible for opening new personal and corporate memberships, accounts, debit cards, credit card applications and assisting members with alternate banking channels. 

• Administer and process specialized accounts such as estates, term deposits, POA’s, and registered products (RRSPs, TFSAs, RESPs, RRIFs, LIFs etc.) 

‍ ‍

Relationship Management 

• Operates as the primary contact for members, managing the relationships on behalf of the credit union to ensure the members’ needs are met and the relationship remains profitable.  

• Pro-actively work to retain and expand existing member relationships, while pursuing new sources of business. 

‍ ‍

Team Work 

• ‍Actively participate in meetings, planning and training initiatives, sharing information and ideas to build organizational achievement and success.  

• Provide input into the development of and support the achievement of branch sales goals.  

‍ ‍

Business Development & Community Relations 

• Participate in and contribute to an entrepreneurial environment to seek out new business and referral opportunities that support the branch and organization goals.

• Pro-actively work to retain and expand existing member relationships, while pursuing new sources of business. 

What do you need?

• Grade 12 diploma or equivalent   

• ‍ Business Administration or other post-secondary education would be considered an asset  

• Previous customer service and/or sales experience   

• Demonstrated desire to serve others in a friendly and professional manner  

• ‍Ability to identify and willingness to act upon sales and service opportunities  

• ‍ Strong interpersonal and communication skills, both verbal and written  

• Attention to detail with high degree of accuracy  

• Basic knowledge of financial statements  

• Knowledge of risk management within the financial industry  

• Proficient computer skills 

‍

Are you ready to?

• Be an ambassador for our brand, values and products

• Ensure things get done efficiently

• Go home each day feeling accomplished

• Challenge the status quo

• Build a career

• Continue learning

If you are interested in this position, apply today at https://accesscu.wd3.myworkdayjobs.com/Access_Careers

‍ ‍

Application deadline is December 16, 2025.

‍

We welcome diversity, value inclusion, and take pride in our vibrant corporate culture. Our team is a reflection of the members we serve and the communities we live in.

Access Credit Union welcomes applications from people with disabilities. Applicants may request reasonable accommodation related to the materials or activities used throughout the selection process.

‍ ‍